Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Finally figured out the problem. After installing and uninstalling several legacy versions, it turned out version 13 of the Waves plugins included the vst 3s and the others didn't for some reason. Everything is working as usual finally! Stinkin

SOUND FORGE

15 answers, most recent on 5/8/2026

RE: [Solved] Unable to Activate SF18 Pro after a reformat of my computer

I wanted to thank everyone for their contributions as I received a response from BorisFX support after reaching out earlier, who through internal chanels helped correct the issue with Magix. My email account was re-established correctly and am now

Music Maker

4 answers, most recent on 5/27/2026

RE: [Solved] Unable to Access Loops Despite Having a Yearly Subscription

I got it sorted out. I found a coupon code in the email I received after purchasing the Unlimited package. I wrongly thought that only a serial number was required.

SOUND FORGE

3 answers, most recent on 10/27/2025

RE: [Solved] SF 12 Can't drop music on voice anymore

I just figured it out, Somehow, there must be a hot key I randomly hit... In options there is a "Drag N Drop" settings and was changed to "Paste" instead of "Mix"...

SOUND FORGE

15 answers, most recent on 3/29/2026

RE: [Solved] Error Message -24

Hi everyone, Magix got through and sorted it out!!! I can now access the software!!! Many thanks to the forum esp Bol and SP!! M.

SOUND FORGE

3 answers, most recent on 10/27/2025

[Solved] SF 12 Can't drop music on voice anymore

All of a sudden, I can't drop music on top of vox, I don't know if I hit the magic combo of fast keys to delete this option or not, but I can't figure out how to make it come back- please help

Video Pro X

One answer, on 7/31/2025

[Solved] Sony Vegas Pro 17 upgrade to Vegas Pro 22.

I purchased an upgrade and it doesn't work, reached out to support. The valid key I have in use doesn't work for the upgrade. Anybody else have this fail on their software?

Other products

20 answers, most recent on 5/27/2026

RE: Independence Pro 3.3

ill check that out ty

Movie Studio

7 answers, most recent on 9/29/2025

RE: [Solved] in Movie studio 2025, how can I combine audio tracks from wmv

So I found out where the ungroup option was. I had to go to the tool bar and click edit and it was there. It also showed the shortcut was "Shift+G". Initially, I was right clicking and searching through the options and it no where on those

Movie Studio

14 answers, most recent on 3/19/2026

[Solved] Separating Audio Tracks Video deluxe 2026 premium

When I load a video file into the timeline I am unable to separate the audio tracks. I am able to remove the audio from the video, but the audio tracks are stacked into one single track in the timeline. I upgraded from movie studio 17 Platinum to

Photostory

13 answers, most recent on 4/18/2026

RE: zoom in templates

I will check out the videos, thank you.

Movie Studio

16 answers, most recent 2 hours ago

RE: Video Deluxe 2026 Plus

@AAM Does the interface appear and then it stops out doesn't it even open?

Movie Studio

3 answers, most recent on 5/10/2026

RE: [Solved] Object Color

@hdrechsel18 Hi Assuming you want to mark specific objects so they stand out for further attention, then proceed as @browj2 has commented. To see the colours, the objects must be deselected, then they appear as shown below, I have changed the colour

Movie Studio

4 answers, most recent on 1/15/2026

RE: Objects in timeline not playing back video but plays back sound

Hey Thanks for the info. I will check this out in the next week or so. Sorry, I didn't respond sooner. I couldn't figure out how to find my post after submitting and just now found a way.

Movie Studio

10 answers, most recent on 5/23/2026

RE: Video Deluxe 2026 premium

John, I've lost track of what folder to stop syncing; could you please point it out.

SOUND FORGE

One answer, on 3/15/2026

Unable to reregister Sound Forge Pro 10.0

I am not able to open my software for Sound Forge Pro 10.0. When I attempt it times out or cannot send the information. I get the error message 12002 timed out. Please help. I am on a new PC running Windows 11

Off topic

3 answers, most recent on 5/1/2026

RE: If Vegas was sold why was I offered an "upgrade/Update" to my Vegas 17

You may be right as I do have Video Pro X - will keep an eye out

SOUND FORGE

4 answers, most recent on 7/14/2025

[Solved] Sound Forge 17 and issues with Microsoft Sound Mapper

Sound forge 17 causes my laptop to lose Microsoft Sound Mapper and I lose sound on everything. I can restart the laptop, and it will recover and start working again but as soon as start Sound forge it knocks it out again. I am currently running

Audio Cleaning Lab

5 answers, most recent on 3/4/2026

RE: Download fails for Audio Cleaning Lab MX

@Martin-Sauser Check also out a trial version of Acon Digital Acoustica.

Movie Studio

32 answers, most recent on 4/2/2026

RE: Export quality from RTX Ti3060 far inferior to UHD770

All, I've had to remove that last "original" file I posted above; I mistakenly thought that by deleting the windows file properties, the position data would be deleted too but one of our eagle-eyed members pointed out that it isn't! When I work out

SOUND FORGE

One answer, on 12/16/2025

RE: download free - coupon bundle soundpool bestseller bundle not working

I think I figured it out.

Off topic

162 answers, most recent 5 hours ago

RE: Magix support has not responded to support tickets for months

@Michael-Lockyear Are you trying to find out if your existing products qualify you for the upgrade price of the video product? If so you could go through the purchase process using the Upgrade option to see what the price is for you. Then if you

Off topic

162 answers, most recent 5 hours ago

RE: Magix support has not responded to support tickets for months

@SP. @Tom_Sp Hi Thank you for the heads up, good to hear your issue has now been resolved. Hopefully Tom and his team can help out others users in this thread and sort out the endless loop of support responses. Stephen Forum Moderator

Music Maker

7 answers, most recent on 2/22/2026

RE: LOST SOUND POOLS AND LOOPS

Guys...I figured it out..I got it! Thank you very much I am BACK!