• Off topic

  7 answers, most recent on 6/8/2026

  RE: [Closed] Magix canceled my subscription after accepting my payment.
  @Grummulthrus Hi The BorisFX Sound Forge forum is here, you should be able to login with your email address and password. As there is no possible resolution in this forum his topic will be closed. John EBForum Moderator
• Video Pro X

  One answer, 10 hours ago

  RE: Registration Activation Code
  @Simon-Tuamemel Hi The serial number, which, IIRC, begins with TRIALC- with should be in the registration confirmation email you received, you may need to scroll down the email. John EBForum Moderator
• Photostory

  17 answers, most recent Yesterday

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  @bdesha Hi . . . . Was it sufficient to have uninstalled Nvidia or do I need to reset it at 581.8 . . . . Uninstalling the App would not affect the driver that is already installed, try downloading 581.80 and install that. John EB
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Hi . . . . CoPilot is scornful of just about every DVD-DL . . . . With good reason, the most reliable brand I used were Datawrite (Ricoh). The Verbatim AZO discs use a Mitsubishi dye, which was known to be more reliable. John EB
• Movie Studio

  3 answers, most recent Yesterday

  RE: Movie Studio Platinum 12.0
  @Steve-Davis2595 Hi. All Vegas product questions are now handled at https://forum.borisfx.com/ Basically you have a legacy product now and I doubt there is any support for it. But you can at least ask for ideas at that forum. Ray.
• Photostory

  17 answers, most recent Yesterday

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  Hi, Lack of familiarity with the Nvidia app and I finished up inadvertently uninstalling it altogether. I also stopped my Antivirus program Norton 360 temporarily and tested Photostory 2026. No luck: the error ntdll remains. Was it sufficient to
• Movie Studio

  6 answers, most recent on 6/8/2026

  RE: MAGIX Video deluxe 2026 Premium-problem
  @Kevin-Williams5715 Hi Assuming you mean the Preview monitor looks something like this: While holding old down the Ctrl key, double-click the left mouse button to reset to standard view. John EBForum Moderator
• Off topic

  160 answers, most recent 3 hours ago

  RE: Magix support has not responded to support tickets for months
  @david-simms Hi This topic is about Magix support not Music Maker, your post has been hidden. Please repost your question in the correct section of the forum, when you click New Post top of this page select in the Category option box Audio, Music
• Photostory

  17 answers, most recent Yesterday

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  Hi, A relative of mine who knows about programming is helping me by reviewing all the checks I have made as suggested by you. We have also changed the video card without resolving the issue. He has asked me to go back to the OneDrive issue: make
• Off topic

  160 answers, most recent 3 hours ago

  RE: Magix support has not responded to support tickets for months
  Hi Jeff, Invoices do not include serial numbers, only the missing order-confirmation email with download link/instructions do. No such conformation was received, only the email with a PDF of the paid invoice attached. For me it was an upgrade to
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Hi Rick Can correct you add to your signature computer spec that the PC has a Nvidia GT 730 GPU. I tested MKV file with the three GPU options I have, ie CPU, UHD630, RTX 2060 and got the following results: CPU and my RTX 2060 :- Video
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  Hi @johnebaker I see MediaInfo has doubled in size since I last used it 😬. Here is the MediaInfo report and the settings of VPX16. If there is a Computer God out there in Cyberspace I would very much appreciate that Computer God endowing @johnebaker
• Photostory

  17 answers, most recent Yesterday

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  Hi John, My OneDrive has around 30,000 files many of which I find useful when sharing data with friends and family. Yesterday I started transferring files from OneDrive with the intention of uninstalling OneDrive once empty.. Sometime late today I
• Movie Studio

  15 answers, most recent Yesterday

  RE: Video Deluxe 2026 Plus
  @AAM Hi We need more information to help diagnose the issue you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and graphics card(s)
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Hi Rick . . . . You must have an old copy of Bilbo's (PC) specs . . . . I do not have any copy of your system specs, I am referring to the information that is currently in your Signature as shown below:- From the log file, it looks like
• SOUND FORGE

  One answer, on 6/5/2026

  RE: Which package should I get when buying the Sound Force 18?
  Hi @Ege-Hfo, If you are referring to the BorixFX packages, Vegas Pro 'Plus' and 'Ultimate' include Sound Forge 2026. Otherwise, when purchased singularly BorisFX Sound Forge 2026 Plus includes, Melodyne Essentials. Vandal, VariVerb and 3D Reverb. It
• Movie Studio

  4 answers, most recent on 6/7/2026

  RE: MAGIX Video deluxe 2026 Premium - My first voice over is the pits
  @spuddy13 Hi Brian How long a narration are you wanting to do? My method, for when I do add a voice-over (rare) is to complete the video editing so I have the final result for the video part. If I want a 'free wheeling' narration, I watch the video
• Movie Studio

  5 answers, most recent on 6/5/2026

  RE: video deluxe - video export are setting stored anywhere ?
  @spuddy13 Hi Brian . . . . are the settings from the past stored anywhere  . . . . There is no 'history' of the presets that have been used, once you have changed a setting the previous one is lost, only the last export setting is 'remembered'. For
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Hi Rick . . . . Blu-Ray. I thought it had gone the way of VHS . . . . Not yet, it is still quite popular, however there are fewer BD Burner and disc manufacturers. DVD's are nearly on the extinction list, the low resolution of 720 x 576
• Movie Studio

  3 answers, most recent on 6/4/2026

  RE: I need the activation code for MAGIX Movie Edit Pro 11 v5.5.4.1
  @Bob-Bacle Hi . . . . Can I get a newer version that will work on my windows 10 computer . . . . Yes the current version, now called Video Deluxe, will run on Windows 10, however there are several caveats: Your computer meets, or preferably
• Movie Studio

  4 answers, most recent on 6/7/2026

  RE: MAGIX Video deluxe 2026 Premium - My first voice over is the pits
  @spuddy13 Hi Brian, Further thoughts as I think of them, and getting them down before I forget. At my age... I didn't mention: Using the Audio effects, General under Effects in VDL for the volume curve and for AUX1 and AUX2 for sending audio of an
• Movie Studio

  4 answers, most recent on 6/7/2026

  RE: MAGIX Video deluxe 2026 Premium - My first voice over is the pits
  @spuddy13 Hi Brian, I think that yours should be the best question of the year! Ever wonder what all of those audio type people are doing in films? Watch the credits for voice-over artists, recording engineer/soundman, cleaning/sound improvement