• Movie Studio

  4 answers, most recent on 12/14/2025

  RE: Magix Hub
  @Marek-K1502 Have you checked whether your firewall and/or antivirus is blocking the connection to the Magix Hub on the "problem" computer? Which version of Windows is installed on both of your computers? I don't think it should be necessary to
• SOUND FORGE

  2 answers, most recent on 6/16/2024

  RE: [Solved] Unable to log in since changing my email address
  @Ian-Boase Log into your customer account at Magix.com. Look under My Products for Sound Forge. Open the details and disable the installation. Then try to reactivate it on your computer.
• SOUND FORGE

  29 answers, most recent on 9/16/2025

  RE: SF 11 refuses to start, even full re install
  Hi again, tried to uninstall using Revo as you suggested, I did reboot and then run installer as adminDuring install I awas on a loop with this error: it seemed to be an issue with the izotope component so I did cancel, install seemed to resume and
• Other products

  5 answers, most recent on 9/30/2025

  RE: Independence Pro 3.5
  @davidr1 In my experience, users have had problems loading the samples because they didn't run the Library installer. Yes, technically you can simply copy and paste the downloaded files from one computer to another, but they cannot be loaded without
• Movie Studio

  6 answers, most recent on 4/6/2026

  RE: Nvidia GeForce RTX 5060 Mixdown message
  I installed driver version 595.79 today 4/5/26 because of the Mixdown error message. Everything worked fine on March 29, 2026. So something changed in the Magix software.
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  Hmm I cannot edit my response above to add the info. So I installed the trial of VPX17 on my INtel-only laptop where VPX16 WAS working but Studio 2026 was giving the missing part error. Sadly now the newly installed trial AND the existing Studio
• Audio Cleaning Lab

  One answer, on 1/23/2026

  Compatible with Windows 11?
  I have a well used installation disk for Audio Cleaning Lab 2017. I am forced to change my computer soon due to Microsoft ceasing support for Win 10, and am seeking advice whether I can install my well loved Cleaning Lab on my new PC when I get it,
• Music Maker

  4 answers, most recent on 12/23/2025

  RE: [Solved] System requirements for 2026
  @Michael-Hopcroft Hi . . . . Windows 11 Pro. . . . My system is not reacting quickly, so I probably need a tune-up. . . . . Are you logging in to the computer with a local user account or a Microsoft account? If a Microsoft account, then is the
• Other products

  2 answers, most recent on 11/27/2025

  [Closed] Trying to install Vegas Pro
  I ordered the suite and have been having issues downloading and install. If I just select the Vegas software and exclude the rest of the suite I get the following. cabinet file is _1sec8nrk.cab is corrupt I have downloaded the suite serveral times
• SOUND FORGE

  6 answers, most recent on 5/10/2024

  [Solved] New Installation Fails To Begin Sound Forge Pro 17
  Attempting to install SF Pro 17 for the first time, file name is soundforgepro17_dlm_kluw9n.exeOnce I run that file, this blank popup immediately opens:No virus programs running.No active firewalls.System details -Processor    Intel(R) Xeon(R)
• Other products

  One answer, on 12/22/2025

  [Closed] I buy VEGAS Pro Suite 23 but my company ask to have the offline file
  (sorry for my english, i'm doing my best) Hello,On december 2nd i buy the pack VEGAS Pro Suite 23 to do video editing for the company where i work in France. When attempting to install the software on a professional workstation, the installation
• Movie Studio

  6 answers, most recent on 2/7/2026

  RE: Background app from Magix
  @browj2 Thanks for your succinct explanation John. I also have Photo Manager installed and it was installed in 2022 on my new computer. What makes it load? It was loading at startup via Services - Automatic (Delayed Start). I must admit I've often
• Movie Studio

  One answer, on 1/17/2026

  [Closed] Stopped working. Reinstalled and now won't take Activation code
  Had for years Movie Studio Platinum. Used many times. New computer it was installed, but after one time it suddenly stopped. Even restarting computer did not fix so had to uninstall. In attempt to re-install it will take the S/N but authentication
• SOUND FORGE

  4 answers, most recent on 7/14/2025

  RE: [Solved] Sound Forge 17 and issues with Microsoft Sound Mapper
  @Sdeleon101 Maybe it has nothing to do with the Microsoft Sound Mapper. Some computer systems might encounter problems with the Magix Low Latency audio driver that gets installed alongside Sound Forge. This is an old version of ASIO4ALL. If you want
• Music Maker

  5 answers, most recent on 6/3/2024

  [Solved] Plug-ins not available when upgrading from mmm 2021 to 2024
  Hi I have purchased premium MMM 2024. Recently installed it. However have lost lots of instruments which I had in Premium 2021 eg: "Plug-in not available. Please check whether you have purchased the selected plug-in." This includes: Cinematic
• Off topic

  5 answers, most recent on 2/22/2026

  RE: please do not send me the every day messages of offers anymore! Thanks
  @Peter-Corstiaans Hello. This isn't Magix customer support but a user forum and we are all users like you. But maybe we can give advice. I assume you see a pop-up message after starting your computer? This appears if you don't opt-out of installing
• Music Maker

  2 answers, most recent on 5/13/2024

  RE: [Solved] Music Maker Free version Installation
  @Manesh-Appukkuttan Hi MM Free cannot be installed via SCCM, you will need you will need a network (number of seats) licence and licence manager software installed on a server to manage the said number of seats. Assuming this is for an educational
• Movie Studio

  3 answers, most recent on 7/3/2025

  RE: Need Authorization Code
  @Andy-Arrow If you registered Vegas 10 at Sony, you can use your old Sony login credentials at Magix.com to log into your customer account. There you should find the installer. I think some old installers were updated to connect to Magix license
• Other products

  2 answers, most recent on 3/27/2025

  Installing Independence Pro on M1 Mac
  Hi I've tried to install Independence Pro on my M1 Macbook Pro several times without success. I have installed Rosetta - the installation process starts and seems to be going well before I get a message that the software is missing. Has anyone had
• Music Maker

  2 answers, most recent on 4/15/2024

  [Solved] Attempted udate of Magix Music Maker score edition and file was in use
  Hi, as per description. Need to know where MM downloads the update files to as I had to terminate a MM restart process as it was in use. Install required it to be terminated, which in turn terminated the update. Now no MM installed. Where is the
• Movie Studio

  16 answers, most recent on 8/20/2025

  Unable to install proDAD VitaScene V5 PRO in Video Deluxe 2026 Premium
  Having installed Video Deluxe 2026 Premium, I click on 'Help' > 'Activate Content Packs...' to install proDAD VitaScene V5 PRO and then insert my coupon code. I then get a message that my coupon code has already been redeemed. If this is true,
• SOUND FORGE

  3 answers, most recent on 1/6/2024

  [Solved] Offline download
  How do i get a full backup download of soundforge? The download center will give me the 6 meg installer, but I want a full backup of the entire installation program..
• Music Maker

  16 answers, most recent on 2/18/2024

  RE: [Solved] MM2019 Prem unable to log into store
  @Dustin09 Please make sure you download and install all additional features from the internal Download tab inside Music Maker. Maybe the "More Tracks & Formats" feature wasn't installed yet. Looks like the more tracks and formats requires
• Other products

  6 answers, most recent on 5/27/2024

  [Solved] Re-installing MP3 Deluxe 19
  I have just done a reinstallation of my computer and need to re-activate this program but get the message that have reached limit