• Photostory

  3 answers, most recent on 11/6/2024

  [Solved] Cannot see Photostory Wizard
  I am on Photostory Deluxe 2023. I have a kazillion photos to add, so I decided the Photostory Wizard would cut my workload. I cannot see how to get into Photostory Wizard. The problem is the tutorial shows a very different interface to what I am
• Samplitude

  9 answers, most recent on 1/11/2025

  [Solved] Can't get Samplitude to recognize my input
  I used older versions of Samplitude for years and never had a problem. Now I've upgraded to newer computer and the new version of Samplitude Music Studio. I am using an Antelope Zen Q interface and I have two condensor mics hooked up to it and I'm
• Video Pro X

  7 answers, most recent on 12/3/2023

  [Solved] Dragging Image Objects to Timeline
  Hello, I am trying to drag one of the preset images from the Templates selection list to my movie tmeline. When i drag the preset image onto the timeline, I program displays a crossed-out circle and will not drop the image. This has never been a
• SOUND FORGE

  7 answers, most recent on 3/13/2026

  RE: Sound Forge Audio Studio 17
  @Rod-Devonshire But I think I might move over to Adobe Audition as my go-to audio editor now :) Slightly OT, but as someone who uses Audition v26 regularly (or at least tries to) do be aware there are a number of users, myself included, who are
• ACID

  19 answers, most recent on 1/21/2026

  RE: WAVES VST Plug-in inssue
  Man, Thank you for that info SP. It really looks like that problem is entirely with WAVES, so I got a live agent scheduled to work on my PC remotely next week. Again, thanks for that info above man.
• Movie Studio

  6 answers, most recent on 11/27/2025

  RE: [Solved] Cannot install Video Deluxe 2026
  @Todd-Crandell Welcome to the Magix users forums. The first "port of call" for support is almost always these forums, where users assist each other where they are able to do so. First, in order to try and help you can you give the full name of that
• SOUND FORGE

  One answer, on 5/16/2024

  [Solved] Sound Forge presents noise-click during editing and rendering.
  Sound Forge Pro 17 is experiencing click noises on the timeline during recording, editing, and rendering. I have confirmed that it is not a hardware issue, as the same problem was observed on two different machines. On these same two machines,
• SOUND FORGE

  One answer, on 11/22/2025

  my soung forge not be activate
  I have a problem with installing my version of Sound Forge 9, the program does not want to activate even though I have the appropriate key
• Movie Studio

  8 answers, most recent on 5/8/2026

  RE: Pixelan AnyFX is Free
  @Reyfox Hi Tony, Thanks for that. I've tried it on VPX17, VDL2026, Photostory 2026 and so far, no problems. To get the video to show up in the interface, you first have to Load an FX. John CB
• Movie Studio

  6 answers, most recent on 11/6/2025

  RE: Text-To-Speech Generating Preview/Full Audio stopped working
  There are threads on the Vegas forum on both the Hub and text issues. The problem appears to not be Magix's but linked to Microsoft issues with the hosting.
• Audio Cleaning Lab

  5 answers, most recent on 3/4/2026

  RE: Download fails for Audio Cleaning Lab MX
  @Martin-Sauser Hi, I suggest that you try out Sound Forge Audio Cleaning Lab 4 first and review the problems that I have indicated in the following video. These problems don't cause much more than an annoyance. SpectraLayers Elements has to be used
• Music Maker

  15 answers, most recent on 4/7/2026

  RE: installation failed
  These two methods do not work. I uninstalled both versions of Magix Music Maker and reinstalled only version 32.1.0.18 and everything works perfectly without any problems. Later I tried to install version 34.0.0.6 again and I got the same result,
• Off topic

  160 answers, most recent Yesterday

  RE: Magix support has not responded to support tickets for months
  @Tom_Sp @Christiaan-Deliaert @emmrecs Hi Tom This is something that has to be looked into as there are still ongoing issues in sales and communication. Could you please have your team look into Christians problem? Thank you Stephen Forum Moderator
• SOUND FORGE

  6 answers, most recent on 4/25/2024

  [Solved] Sound Forge Audio Studio 17 - won't open on Dell Laptop Windows 11
  Hi - can anyone help me please? It has installed correctly but won't open. Gets stuck on the screen with the picture of the girl wearing headphones which says "initialising audio engine", and then it disappears and nothing. Have also tried right
• Movie Studio

  14 answers, most recent on 11/15/2025

  RE: Error Messages when trying to open MAGIX Video deluxe 2026 Prem
  I am still loading up the information, but i believe you have solved this Holmes. If there is anymore problems, I will reach out and I really appreciate your patience with me,
• SOUND FORGE

  16 answers, most recent on 3/21/2025

  RE: not saving to mp3 files
  @Randy-Young So, the dialog freezes? Is that your problem? That's odd. Maybe it's a graphics driver problem? Can you list your computer hardware? Are the drivers up-to-date?
• Music Maker

  3 answers, most recent on 6/17/2024

  [Solved] Problem with purchased sound pools
  when I go to the Store in music maker it shows I purchased 3 soundpools (SEE IMAGE ATTACHED) (commercial license)but in loops they are greyed out and says no loops?? A. How to fix this? B.Why does this happen? Note: Not happening on all of the ones
• Music Maker

  2 answers, most recent on 3/22/2024

  RE: [Solved] failed WaveOutWrite error Magix Music Maker Free Version
  @Donald-Brown5076 Navigate to File > Settings > Program Settings > Audio/MIDI. Here you should select an ASIO driver, for example the Music Maker ASIO driver. Next, click on the Advanced button to open the driver settings. Select your audio
• Movie Studio

  23 answers, most recent on 10/9/2024

  RE: [Solved] HDR not supported in Movie studio 2025?
  Hello John, I created the folders as suggested, downloaded a few *.cube files. But couldn't find them in the GUI where you said they should be. Maybe the *.cube files where not compatible with Video deluxe 2024?   Anyhow I found the solution for my
• Music Maker

  One answer, on 1/30/2025

  Problem with record
  Hello, I have a problem in the arrangement mode, when recording a composition, in the finished mp3 file, there is a very strong noise, I use a Scarlett sound card, everything was bought together with the program, I can not solve the problem with the
• SOUND FORGE

  16 answers, most recent on 3/18/2026

  RE: Registration issues with Sound Forge 11
  Recently purchased Video Pro X17 and cannot access Magix Hub features because I cannot log in. My username and password has not changed. The error message is This page isn't working at the moment If the problem continues, contact the site owner.
• Web Designer

  11 answers, most recent on 3/24/2024

  [Solved] Language upload problems
  Wonder if anyone can help? Uploaded a website and done some SEO checks etc. Telling me that the language for the website is Polish. Its not, whole website in English as from the UK. Also went on some ones laptop yesterday to look at website and the
• Samplitude

  9 answers, most recent on 1/11/2025

  RE: [Solved] Can't get Samplitude to recognize my input
  @Jim-Roshelli MME is an ancient Windows sound driver. Were you using Magix Low Latency or ASIO4ALL? Don't you have a driver for your interface? Please check its manual or the website of the manufacturer. It's not really clear from reading your posts
• SOUND FORGE

  2 answers, most recent on 12/1/2023

  RE: [Solved] can't run without r/c admin
  @game-game It's a Windows 10 problem. A possible solution is here: https://www.magix.info/us/forum/program-will-not-open-unless-it-is-run-as-administrator--1207220/#ca1396227