• ACID

  One answer, on 7/14/2021

  [Solved] .acd files wont open
  I was using Acid Pro 7 for quite a few years before deciding to jump to 10 Pro Suite....I thought this new version would be the end all, be all, and I would be like a kid in a candy store.....BUTnothing but problems....first, no Stem Maker...ok
• Movie Studio

  4 answers, most recent on 5/10/2021

  [Solved] Program no start after turned off project windows show
  Hello, Movie Edit Pro 2021 does not start after I have turned off the project window show at start. When the program starts, the logo appears, the main window appears and stops. I have Windows 10 64-bit. How can I reset this setting from the
• Video Pro X

  2 answers, most recent on 4/18/2021

  RE: [Solved] I seem to have somehow disabled fade in/out handles
  @Danny-Emmerik I also no longer see the previews on the actual objects in the editor. How do I turn them back on? In the top right hand corner of the timeline editor window there are icons that change the view within the Timeline editor. You have
• Video Pro X

  2 answers, most recent on 4/18/2021

  [Solved] I seem to have somehow disabled fade in/out handles
  I cannot for the life of me figure out how to re-enable them. Can anyone help, please? Thanks!edit: I also no longer see the previews on the actual objects in the editor. How do I turn them back on?
• Movie Studio

  6 answers, most recent on 3/26/2021

  [Solved] Project media turns a salmon color and all thumbnails disappear
  Hi!   I encountered an error where the Projects Media Tab disappeared, then when it re-appeared all of the video thumbnail images were gone and in its place were grey boxes instead. Also, a pink/salmon colored background appeared behind all the
• Video Pro X

  12 answers, most recent on 2/28/2021

  RE: [Solved] No Hardware Encoding using LUT
  I found another post where you got me on right track @johnebaker. https://www.magix.info/us/forum/vpx11-color-space-color-space-correction-instruments-meter-setting--1235743/#ca1505273 Turned out my project setting was BT2020 while my source and
• ACID

  24 answers, most recent on 2/18/2021

  [Solved] ACID Pro 10 - Highly unstable & won't render complete mp3's
  Hello All, thanks for reading. I recently installed Acid Pro 10, version 10.0.4 (build 29) onto a recently purchased Alienware m17 laptop running Windows 10. I'm in the home stretch of my first project, and I'm running into major issues: 1) The
• Music Maker

  3 answers, most recent on 1/10/2021

  RE: [Solved] Problems with Live Pads
  @MauX-65 Hi No problems here no matter which order I load the Live pads. Try loading the 1st and 16th pads first then the rest. One small issue I did find (though it could have been me) is - if you do not 'turn off' all pads before stopping
• SOUND FORGE

  7 answers, most recent on 1/7/2023

  [Solved] SF Pro 14 error code - device not available...partial solution found
  January 6, 2021 Hi Rick...you've helped me before...I hope you can now. (W10-SF Pro14) Today all of a sudden my options / settings don't seem to work. I get the error code" the device is not available". I use an MTrack Quad for my "line in" and MS
• SOUND FORGE

  6 answers, most recent on 11/20/2020

  [Solved] Re-open files on launch
  Windows 7 64-bit Sound Forge Pro 13 (Build 135) 64-bit When I open Sound Forge, it usually re-opens the file(s) I had open when I last closed the application. In the past few days, it has stopped doing this for no apparent reason. Could I have
• Movie Studio

  21 answers, most recent on 10/9/2020

  RE: [Solved] Many effects aren't working. Movie Templates causing program crash.
  Hi Ray, John and everyone else that has an interest, I was just showing the folders that had installed after trying to launch from the templates tab. It was launching from the templates tab that was causing the program crashes. It was just a by the
• Movie Studio

  4 answers, most recent on 10/2/2020

  [Solved] Chroma Key
  When I remove the green color, it turns gray and not transparent. I have tried everything to no avail.
• Movie Studio

  4 answers, most recent on 8/18/2020

  RE: [Solved] How do I move layered objects into frame
  @Chris-Kuhn Hi The feature is still there see he image below - numbers refer to steps below for movement Size & Position effect set at least one keyframe - in the image below there are 4 keyframes - see the more accurate way below. Turn on the
• Movie Studio

  6 answers, most recent on 8/17/2020

  RE: [Solved] Possible glitch in the new updater program?
  @pmikep, @CubeAce Hi Mike, Ray . . . . I didn't know that there was an update program . . . . Update Notifier is not an update program for any of the Magix programs where it gets installed, it has 3 functions: WiFi transfer of images and video from
• Video Pro X

  44 answers, most recent on 7/2/2020

  RE: [Solved] Rendering an 11 mintue video takes 8 hours +
  @CubeAce, @Scenestealer, @browj2, @johnebaker Test Results Hereby a post to detail the test results from some tests I have run with various settings. (EDIT: Added the Media Info files as @Scenestealer requested [10]). Setup Intel I7 8700k hexacore
• Photostory

  7 answers, most recent on 5/5/2020

  [Solved] Audio fade out.
  I am working on a presentation of Photo Story Deluxe 2020. There are no handles to fade out the audio clip. I can simply move the clip in to cut it off. Is there a setting to turn the handles on?
• Movie Studio

  7 answers, most recent on 4/7/2020

  RE: [Solved] Is Resizing of 16:9 video to 9:16 practically Posible with Magix?
  @rishal Hi, Your screen shows the Project Settings, not the export settings; you have 9:16 but you didn't change the width to 1080 - you have 1980. You have probably done the same thing upon export. That said, it is against my principles to film
• Movie Studio

  38 answers, most recent on 3/29/2020

  RE: [Solved] compatability with windows 10
  Ok, so a follow up to this problem: the Legacy driver turned out to be a very short-lived fix, after the Windows automatic update it appears to have been over-ridden by the later non-compatible driver. Despite many attempts to re-install the Legacy
• Movie Studio

  31 answers, most recent on 11/24/2019

  [Solved] Can't Move Objects freely - they keep snapping to points
  I'm new to Movie Edit Pro. In Serif Movie Plus I could freely line up, say clapper board sound, by dragging the sound clip to match the sound on the movie clip. I can't see how to do that in MEP. When I drag the sound clip it 'twangs' to a point
• Music Maker

  2 answers, most recent on 8/16/2019

  RE: [Solved] Upgradeing
  @edward-mora Hi . . . . old magix music maker serial in the free version to unlock it what does it unlock . . . . If the MMM version serial number was for Music Maker MX or later than the Soundpools, Instruments and features for the old version will
• Movie Studio

  9 answers, most recent on 8/8/2019

  RE: [Solved] Surface Pro 6 and Video Deluxe
  @Fedex03 Hi Federico, I also use an external USB drive. John EB has a method to be able to use the external drive with the same mapping on both of his computers, thus no reason to move files from one computer to the other, just plug and go. The MEP
• SOUND FORGE

  20 answers, most recent on 8/17/2020

  [Solved] Incompatibility between all my MAGIX audio programs and Yamaha AG06?
  Hello! I just acquired a Yamaha AG06 audio interface/mixing console (which uses the Yamaha Steinberg USB Driver 1.10.4), and I think I may have found a bug or incompatibility in Sound Forge 12.1 (Build 170), in both the 32- and 64-bit versions.
• Movie Studio

  6 answers, most recent on 7/5/2019

  RE: [Solved] How To turn a 6 hour VHS tape into several DVD's of various topics ?
  @VHS_guy_2019 Hi . . . . the family stuff onto another track , and  pet stuff onto its own track as well ,,, then burn each track separately by itself somehow onto its own dvd . . . . You could do it that way - once you have each 'topic' on the
• Video Pro X

  6 answers, most recent on 6/15/2020

  [Solved] Puzzling DVD menu behaviour; all links go to Movie start
  I recently posted a problem I was having manipulating DVD menu items in MEP+ here. Despite Jeff's suggestions (thank you!) I continued to be flummoxed by the interesting user interface - and basically gave up the approach of trying to alter an