• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  @Iris-Willis Hi, I asked in MS Edge how to convert HEIC files to jpg. The first answer was here. To manually convert HEIC photos to JPG, use the Files app on your iPhone or iPad. Create a new folder, copy and paste the photos from the Photos app
• Movie Studio

  23 answers, most recent on 10/11/2023

  RE: Mercalli V6 (with Movie Studio 2024)
  I have to change my previous reply re Movie Studio and the new Mercalli version. I just spent 1/2 hour on the magix website, and I can't find it. 👇😒😠😕🙁👇
• Off topic

  2 answers, most recent on 2/8/2024

  Best Solution for sharpen/enhance VHS export
  Hi-, New here... We are trying to clean up and enhance some MP4's that have been exported from VHS by someone else (I don't have access to the original tapes). Which of Magix's products might be best to use, to clean up the MP4? We are a group of
• Movie Studio

  30 answers, most recent on 8/9/2024

  RE: Copyright Claim
  @Carolly  Thanks, yep it's not 100% clear 🤷‍♂️, I read this doc which sort of implies that monetisation is allowed 🤷‍♂️ - https://producerplanet.com/us/licenses/ (The infoservice@magix.net link is near the bottom of the list in that link) A few
• Movie Studio

  30 answers, most recent on 8/9/2024

  RE: Copyright Claim
  @Carolly Hi. I was replying to your last post when you uploaded the link to the pdf. I personally am not happy with clause 3 section 1.  It is also not permitted to make the content available in such amanner that enables third parties to acquire the
• SOUND FORGE

  23 answers, most recent on 12/15/2023

  RE: Installation fail
  @Cielspacing According to the solution highlighted in the link, you (Dave Courvoisier) seem to be referring to, the activation issue is caused by "Your guess is correct. In your website, it redirects to an insecure HTTP connection to implement the
• Web Designer

  2 answers, most recent on 10/16/2023

  RE: XZARA WEBSITE MAKER 19 PREMIUM
  @Mike-Sadeghi Welcome to the Magix user to user forums. Since these are public forums and not any contact for Magix Support, personal data like your email address should never be posted here. Hence I have edited your post. HTTPS certification is
• SOUND FORGE

  4 answers, most recent on 8/26/2023

  RE: Unable to download product and manual
  The issue was that your website gives no feedback whatsoever that the download is taking place. Welcome to the Magix Sound Forge users community @Pablo-Riviere. That is usually browser behavior. I have a 'Download Status Bar' add-on on my preferred
• ACID

  6 answers, most recent on 12/25/2023

  RE: Acid Music Studio 11 don't working
  @Ageu-Dhell Welcome to the Magix user to user forums. opengl32sw.dll is a component of your graphics installation. You need to check that the drivers for whatever graphics you use are fully installed and up to date. Check via the manufacturer's
• Rescue Your Videotapes!

  17 answers, most recent on 2/14/2024

  RE: Need help setting up
  @PSD Hi and welcome to the user to use forums. You do appear to have the latest release. Both mic and camera settings should be enabled for the program to run. Antivirus should only need to be disabled while doing either the install process or
• Movie Studio

  29 answers, most recent on 7/6/2024

  RE: Magix Movie suite 2024 changes
  @fergie @CubeAce Does this answers the question: Which Plugin Version Mercalli V2 needs to be installed for EDIUS5, Premiere CS3, Premiere CS4, Premiere Elements, MAGIX Video deluxe, Vegas Pro 9 (32bit)? Answer: For these editing solutions please
• Movie Studio

  8 answers, most recent on 10/25/2023

  RE: Can not install Movie Studio. File corrupted and unreadable?
  @mpike Hi, and welcome to the user to user forums. If you go to the Magix website and download the trial version from there you can then apply your email provided activation code to fully unlock the trial. Ray.
• Web Designer

  34 answers, most recent on 8/1/2025

  RE: Publishing to OVH Cloud
  @Timothy-Fisher @johnebaker Hi Tim, Glad to see that you got it working. Nice site. In my case, I got it working today, finally, with www under the root. The home/username/www did not work. I managed to create a subdomain and uploaded directly to
• Audio Cleaning Lab

  One answer, on 5/1/2024

  RE: Where do I find the computerID required to reinstall a product?
  @Peter-Forsyth Hi . . . . being asked to provide a computr ID . . . . The computerID is a unique number generated by the program, however this should not be necessary when activating online from within the program If you are trying to do a manual
• Rescue Your Videotapes!

  17 answers, most recent on 2/14/2024

  RE: Need help setting up
  @PSD Hi and welcome to the user to use forums. You do appear to have the latest release. Both mic and camera settings should be enabled for the program to run. Antivirus should only need to be disabled while doing either the install process or
• Video Pro X

  11 answers, most recent on 3/25/2024

  RE: [Closed] Stuck on Scanning for Plugins - Reinstalling VP21
  https://www.magix.info/us/users/profile/CubeAce/ How many times are you going to post to the wrong website? Hi - Everything was working for the longest time - forgot about the VEGAS Community!! Might be a good idea to add a note to the top of this
• Music Maker

  17 answers, most recent on 1/29/2024

  RE: spectrum analyzer music maker premium 2024 ???
  @johnebaker Hi John EB, MMM 2024 Platinum 365 - Platinum? You have something I don't see on the Magix website. I only get the Premium with perpetual license. EDIT: Do you mean Premium Loops Unlimited? I see that you get a credit for Premium so you
• Rescue Your Videotapes!

  20 answers, most recent on 9/9/2023

  RE: Driver besides the default Win 11 (messed)
  @Jorge-DeOliveira Hi. That seems like good news then but does that mean you did not order your program and dongle directly from the Magix website? Ray.
• Rescue Your Videotapes!

  20 answers, most recent on 9/9/2023

  RE: Driver besides the default Win 11 (messed)
  @Jorge-DeOliveira Hi. Then it could be Amazon or another third party boxed the dongle with the program. For quite a while Magix did not sell Rescue Your Video tapes and it's variants directly from the website due to them not finding a suitable
• Video Pro X

  68 answers, most recent on 3/27/2024

  RE: codec cost
  @Reyfox Hi. Prior to the install it was the same price (adjusted for Sterling) as offered to @terrerad but now I have the codec installed I can no longer see the price for the codec as I no longer get the install codec box come up. I have just
• Movie Studio

  10 answers, most recent on 1/9/2024

  RE: Fails to open
  @John-Forrest Hi. If the file is not OFX and you have not downloaded New Blue TotalFX or similar which was a third party giveaway a few times then the only information I can find on an Essentials.olx file is for online shopping. If it has anything
• SOUND FORGE

  6 answers, most recent on 2/6/2024

  RE: Missing serial number
  @Nicholas-Bass Where did you buy the program? If you bought a used program, you need to contact the prevoius owners. Their serial number is bound to their customer account. They need to contact Magix support and ask them to transfer the serial
• Movie Studio

  4 answers, most recent on 6/20/2024

  RE: Movie Studio Platinum 2025 question
  @Frodawgg These are pics of Movie Studio Platinum from the internet, they're essentially the same program. These are my pics from my Vegas Pro 21, You will have the upgrade to Vegas Pro option in the Magix website purchase options because you have
• Music Maker

  6 answers, most recent on 11/5/2023

  RE: Problems with the Upgrade to 2024
  Notting there. I did state that the process on y0ur website failed before I had completed the paperwork, though the payment did go through but as I hadn't completed the buying process maybe I have not even been sent confirmation yet. The product