• Web Designer

  33 answers, most recent on 6/17/2025

  RE: Publishing to OVH Cloud
  @Timothy-Fisher Thank you for all the additional information, and especially well done for partially hiding your login details. These are public forums and such data should always be at least partially obscured. As I read that "link", I think you
• Rescue Your Videotapes!

  One answer, on 12/20/2022

  Serial number
  Hi, I have an old Video saver that i have registered along time ago Serial key removed by Moderator and i would like you to help me change this to my new login. Tony Grahn, Email address removed by Moderator Thanks :)
• Movie Studio

  296 answers, most recent on 3/29/2025

  RE: [Closed] Feedback on Movie Studio 2023
  @Mike-Orland Hi. Go to your product login page to get to the Magix email address and ask. Normally in the past they ask you to deregister your current purchase and give your purchase details to your last order so they can bill you. Then soon after
• Other products

  3 answers, most recent on 1/26/2023

  RE: CD Architect 5.2
  @Rich-Warren As far as I know all Sony user accounts and licenses were transferred to Magix. So if you visit Magix.com and log into your user account with your old Sony login credentials you should be able to download the installer for your old
• Samplitude

  One answer, on 12/14/2022

  RE: Waveform graphic does not appear when recording for 2nd time in VIP
  @Kerry-Johnson Are you aware that there is dedicated forum for users of Samplitude Pro and Sequoia here? I suspect you will receive rather more replies if you register at and repost your question there. HTH JeffForum Moderator
• Samplitude

  One answer, on 1/3/2023

  RE: have samplitude pro x2 suite upgrade with independence
  @joseph-dittrich Welcome to the Magix user to user forums. Are you aware there is a dedicated forum for user of Samplitude Pro and Sequoia here. I suspect you will receive more answers if you register at and repost your question there. HTH JeffForum
• Music Maker

  3 answers, most recent on 10/4/2022

  RE: Error message: "ShopManager Cache Db error: DriverNotAvailable"
  Okay. So I've uninstalled it, deleted all of the files, reinstalled it and removed the old files and the error message is gone. But now, I have a new problem; I can't log in to my account through Music Maker AT ALL! Every time I click on any button
• Rescue Your Videotapes!

  5 answers, most recent on 4/30/2023

  New Email address - had to re-register
  Hello, I have had to re-register into my account, as my email has been hacked. I went in to the new account and it said that my login details for my program had already been used - yes it has by me! I have forgotten my old password, but cannot
• Off topic

  27 answers, most recent on 4/23/2023

  RE: Can't log in to my account.
  My email address used has been the same for years. In my case it happens to be the same one I've used for the forum. If I could remember what registered products I have (I have bought several over the years) I would not need to login to look. I have
• ACID

  3 answers, most recent on 3/3/2022

  [Solved] serial number will not work
  I purchased Acid pro suite 7 a few years back but never had time to learn it, I have my serial number, but after I type it in it says it needs to restart but only comes back up to the same screen about my free trial being over. I know their have
• SOUND FORGE

  2 answers, most recent on 3/11/2023

  Serial Number
  This hasn't been an easy process, I've had to go all over just to get to this forum to contact Soundforge and don't know if it's the correct one. I recently bought a new computer and installed Soundforge and upon registering I received a message
• Samplitude

  One answer, on 7/26/2023

  RE: problemas na instalação do software
  @AlessandroLeite-Alessandro Certifique-se de inserir exatamente o mesmo endereço de e-mail inserido durante o primeiro registro.  Caso contrário, você criará uma nova conta de cliente e a licença não poderá ser encontrada em sua nova conta.  Se você
• Samplitude

  One answer, on 12/25/2022

  RE: Samplitude Pro X3 Suite upgrade windows 11
  @keleti2-tamas2 Welcome to the Magix user to user forums. Are you aware there is a dedicated forum for users of Samplitude Pro here? I think you are more likely to receive helpful replies if you register at and repost your question
• Music Maker

  One answer, on 8/17/2023

  RE: logging in
  @Latasha-Young Welcome to the Magix user to user forums. Logging in requires you to use the same email address as you used to buy the software and so set up your Magix account and the correct serial key for the exact version and edition of MM you
• Music Maker

  2 answers, most recent on 11/21/2021

  RE: [Solved] Reinstalei o Music Maker! Não consigo baixar os soundpools
  @Marcelo-Marcontal Olá!  Você precisa fazer o login com sua conta de usuário e, em seguida, deverá ser capaz de baixar novamente todos os seus Soundpools na guia de download.  Você também pode baixar todos os Soundpools que comprou de sua conta de
• Samplitude

  6 answers, most recent on 5/4/2023

  can't access the samplitude pro x forum with my original login
  Hello, I have not been using the pro forum in a while but since a few weeks I can't access nor reset my password to the samplitude pro-forum. I have not changed anything. I have tried many different times but I don't get any replies to my issue
• Music Maker

  7 answers, most recent on 11/16/2023

  RE: How do i get the Subscriptions
  @Tenell-Smith You can get a Loop Unlimited subscription in the in-app-store or from ProducerPlanet.com (just use the same login credentials you used for Music Maker).
• Sequoia

  One answer, on 1/23/2023

  RE: Crashes when importing into Soquoia
  @ZONO Welcome to the Magix user to user forums. Are you aware there is a dedicated forum for users of Samplitude Pro and Sequoia here? I suggest you register at and repost your question there since there are very few, if any, users of Sequoia who
• Web Designer

  33 answers, most recent on 6/17/2025

  RE: Publishing to OVH Cloud
  @Timothy-Fisher Hi, Having just completed chapter 1 of the introductory course to the Klingon language.... I transferred my domain name to OVH yesterday. According to what I see in an email from domain-service-log@magix-online.com, I have until June
• Video Pro X

  13 answers, most recent on 6/19/2025

  RE: plugin NewBlue Infinite Looks
  Hi @Gid The first thing I did was open a ticket with NB (I haven't received a response yet), and the second was to post it here! Since I only installed the plugins now, I also didn't know how VPX/MMS interact with the user when installing an FX
• Movie Studio

  2 answers, most recent on 11/30/2022

  movie studio keeps on asking for the serial registration and login cod
  I would like you to solve this problem for me< i need to edit a few videos for work. I purchased the magix studio 2023 yesterday and have tried to run the program unsuccessfully. Please reply. or send me another version. Thank you.
• Movie Studio

  No answers, created on 9/7/2022

  movie edit pro 14
  Unfortunately, your login data was not accepted.Please check your entry and try again. I recently upgrade my password. Magix movie edit pro14.
• Xara Designer Pro

  One answer, on 11/25/2021

  [Solved] Publishing a website
  Overnight I discovered I cannot publish my websites - I have been doing so direct from Xara Designer & Cloud - now I get an FTP error: Login denied - hosting is with Plesk for 7-8 years. Any suggestions to resolve this would be good. TIA
• Off topic

  8 answers, most recent on 1/11/2023

  RE: HOW TO CANCEL MONTHLY SUBSCRIPTION?
  @Brian-Alves Hi Did you check to see if your contracts were listed in your account at magix.com? If not then login with the email address and password your product(s) is (are) registered with and select My Contracts. If your contracts are listed