Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Thanks for your response, SP. It's been more than 30 minutes now since I registered, and I still haven't received an email containing the registration code. But when I login to my Magix account, I can see that the software is showing as having been

Web Designer

34 answers, most recent on 8/1/2025

RE: Publishing to OVH Cloud

@Timothy-Fisher Hi, Having just completed chapter 1 of the introductory course to the Klingon language.... I transferred my domain name to OVH yesterday. According to what I see in an email from domain-service-log@magix-online.com, I have until June

Other products

One answer, on 3/9/2024

RE: restoring activation code for Movie Edit Pro 14

@tim-barrett Hi . . . . is there a way to restore an activation code for MEP14 . . . . Assuming you do mean Movie Edit Pro 14, released 2008. Is the program is not activated with the P- the serial number, login in to your account at magix.com,

Xara Designer Pro

One answer, on 9/8/2023

RE: I need to access my old account

@Jason-Valentine Enter your old e-mail address and you'll get immediate access. You can change your e-mail address in your customer account at Magix.com. Login with your old e-mail address and password. If you don't remember your password and cannot

Music Maker

10 answers, most recent on 7/23/2024

RE: Can't change tempo/bpm in music maker

Hi I tried since i bought the program to change a tracks bpm from 126 to 123. So i will fit widht my other track that is 123. I have tried youtube and other websites to get help, but i cant find any. I got same problem wit the new versions

Off topic

27 answers, most recent on 4/23/2023

RE: Can't log in to my account.

Same thing happened to me today - I upgraded a Magix product and then waited for the email with download link - but it never arrived. I tried to login to get it directly and now I get: Login incorrectUnfortunately, your login data was not

ACID

One answer, on 10/28/2023

RE: Formatei meu computador e preciso instalar o meu acid music studio, te

@Edinaldo-BlackMan Visite Magix.com e faça login em sua conta de cliente. Você encontrará seus produtos registrados lá. Baixe o instalador do Acid Music Studio e instale-o no seu computador. Caso o download ou a instalação não funcione

SOUND FORGE

2 answers, most recent on 5/20/2023

RE: I paid for Sound Forge 11 ... i need to retrieve my serial # to instal

@Darin-Holtom Visit Magix.com and log into your user account (you can use your old Sony login credentials in case you registered SF 11 with Sony). Then redownload your software under "My Products"

Video Pro X

13 answers, most recent on 6/19/2025

RE: plugin NewBlue Infinite Looks

Hi @Gid The first thing I did was open a ticket with NB (I haven't received a response yet), and the second was to post it here! Since I only installed the plugins now, I also didn't know how VPX/MMS interact with the user when installing an FX

Music Maker

One answer, on 6/7/2023

RE: License

@Danny-Gilbert You should be able to check which of your packages has a Commercial Licence by going here, logging in and then to My products. HTH JeffForum Moderator

Off topic

27 answers, most recent on 4/23/2023

RE: Can't log in to my account.

So support's response to me not being able to login to the service centre with x...@mailf...s.com was to change the account login to x...3@mailfiles.com. Not what I asked for but I've given up now.I note also that with that change my forum login has

Off topic

27 answers, most recent on 4/23/2023

RE: Can't log in to my account.

This is what has confused me I think with respect to seeking support. It says in order to contact support online one has to have an active login. But because I couldn't login in I created the new login using xara3@*******.com. Hence my support

Music Maker

2 answers, most recent on 8/12/2023

RE: need help with product

@ersoy-ylmaz Download and install the newest free edition of Music Maker from Magix.com and install it and login with your e-mail and password. It should automatically detect the features of earlier versions registered in your account. Next, if this

Music Maker

3 answers, most recent on 12/21/2023

RE: How can I import older MMM files in new version

@Percy-Cox You should be able to download your old version in your customer account at Magix.com. Simply login with the same e-mail address and password you used to register Music Maker back then. Alternatively, here is a download link for Music

Video Pro X

4 answers, most recent on 6/7/2023

RE: Do we already have direct solution to fill vertical video?

@SullyPanda76us Hi, the latest is VPX14, but your pic says Extend not Upgrade, 🤷‍♂️ I'd ignore that & go to the Magix website, login & see what upgrade you can get

Other products

2 answers, most recent on 7/1/2022

RE: [Solved] Music Maker Crashed after purchase of Summer Bundle will not download

@Michael-Callahan As a workaround you can download the ZIP files manually from www.producerplanet.com Just use your Music Maker login credentials and then look under "My Products". You can also try to open the program settings and click on the

SOUND FORGE

4 answers, most recent on 5/13/2022

RE: [Solved] New Computer

@Harley-Cook Are you talking about Sound Forge Audio Cleaning Lab 3? You just need to enter your old e-mail. Then it will work. If you want to change the e-mail in your user account or disable the installation on your old computer just visit

Off topic

3 answers, most recent on 3/14/2023

[Solved] Issue logging into account

Is anyone else having an issue logging into their Magix account? (https://www.magix.com/us/support/my-service-center/)It will never login and all I get is this:The server is working for your request... please wait!Ihre Anfrage wurde bereits

ACID

3 answers, most recent on 3/3/2022

[Solved] serial number will not work

I purchased Acid pro suite 7 a few years back but never had time to learn it, I have my serial number, but after I type it in it says it needs to restart but only comes back up to the same screen about my free trial being over. I know their have

Music Maker

One answer, on 2/18/2022

RE: [Solved] Redeem Credits missing

Fixed issue just a simple logout and login reset the store and the credits are back

Movie Studio

5 answers, most recent on 3/10/2024

RE: [Solved] Necessito reinstalar o meu Edit Move Premium 22.

@Walter-Amaral Hi Browse to www.magix.com and log in to your account using the 'Account login' icon top right of the home page.Select My Products - there you will find a download link for Movie Edit Pro 2022 and your serial number. Navegue até

Other products

2 answers, most recent on 1/17/2022

RE: [Solved] Fastcut keep asking for registration and won't start

@Bartek-Nizynski Hi Try the following: Browse to magix.com Click the Account login icon top right of the home page and login with the email address and password used to register the program. Select My Products - there you will find your reistered