• SOUND FORGE

  2 answers, most recent on 5/20/2023

  RE: I paid for Sound Forge 11 ... i need to retrieve my serial # to instal
  @Darin-Holtom Visit Magix.com and log into your user account (you can use your old Sony login credentials in case you registered SF 11 with Sony). Then redownload your software under "My Products"
• Movie Studio

  5 answers, most recent on 12/27/2024

  RE: [Solved] Login to My Account for Magix
  Thank you emmrecs and johnebaker for taking the trouble to answer. To be honest I found I could log on using my laptop, Windows 11, and Firefox but this new PC just didn't want to know. Other Support login sites (such as trying to change password)
• Xara Designer Pro

  One answer, on 9/8/2023

  RE: I need to access my old account
  @Jason-Valentine Enter your old e-mail address and you'll get immediate access. You can change your e-mail address in your customer account at Magix.com. Login with your old e-mail address and password. If you don't remember your password and cannot
• Video Pro X

  173 answers, most recent 7 hours ago

  RE: Video Pro X16 - New Features and Bug Repairs
  @browj2 Hi John. When you mentioned the questionnaire I did not recognise the name you gave. Thanks for the link, I remember that one. That was a long time ago. Yes that is the login screen to make an account. I still haven't activated it and
• Music Maker

  One answer, on 6/7/2023

  RE: License
  @Danny-Gilbert You should be able to check which of your packages has a Commercial Licence by going here, logging in and then to My products. HTH JeffForum Moderator
• Other products

  20 answers, most recent on 2/24/2023

  RE: [Closed] Installation of Vegas Pro 365 version 20 hangs indefinitely
  idk I was in, I logged in using my Magix login cuz it says it is a site to log into if you have a Magix account on the login page and so I was under the impression that it was indicating I use my Magix site login. Chrome has had some issues keeping
• Other products

  One answer, on 3/9/2024

  RE: restoring activation code for Movie Edit Pro 14
  @tim-barrett Hi . . . . is there a way to restore an activation code for MEP14 . . . . Assuming you do mean Movie Edit Pro 14, released 2008. Is the program is not activated with the P- the serial number, login in to your account at magix.com,
• Video Pro X

  4 answers, most recent on 6/7/2023

  RE: Do we already have direct solution to fill vertical video?
  @SullyPanda76us Hi, the latest is VPX14, but your pic says Extend not Upgrade, 🤷‍♂️ I'd ignore that & go to the Magix website, login & see what upgrade you can get
• ACID

  One answer, on 10/28/2023

  RE: Formatei meu computador e preciso instalar o meu acid music studio, te
  @Edinaldo-BlackMan Visite Magix.com e faça login em sua conta de cliente.  Você encontrará seus produtos registrados lá.  Baixe o instalador do Acid Music Studio e instale-o no seu computador.  Caso o download ou a instalação não funcione
• Music Maker

  2 answers, most recent on 8/12/2023

  RE: need help with product
  @ersoy-ylmaz Download and install the newest free edition of Music Maker from Magix.com and install it and login with your e-mail and password. It should automatically detect the features of earlier versions registered in your account. Next, if this
• Music Maker

  10 answers, most recent on 7/23/2024

  RE: Can't change tempo/bpm in music maker
  Hi I tried since i bought the program to change a tracks bpm from 126 to 123. So i will fit widht my other track that is 123. I have tried youtube and other websites to get help, but i cant find any.   I got same problem wit the new versions
• Web Designer

  34 answers, most recent on 8/1/2025

  RE: Publishing to OVH Cloud
  @Timothy-Fisher Hi, Having just completed chapter 1 of the introductory course to the Klingon language.... I transferred my domain name to OVH yesterday. According to what I see in an email from domain-service-log@magix-online.com, I have until June
• Music Maker

  3 answers, most recent on 12/21/2023

  RE: How can I import older MMM files in new version
  @Percy-Cox You should be able to download your old version in your customer account at Magix.com. Simply login with the same e-mail address and password you used to register Music Maker back then. Alternatively, here is a download link for Music
• Music Maker

  3 answers, most recent on 4/29/2023

  RE: Accessing Soundpools
  @dmstar1956 All Soundpools bought previously in the in-app-store should be listed in the Download tab. This requires that you use the same user account as your login in case you have a new account.
• Other products

  2 answers, most recent on 7/1/2022

  RE: [Solved] Music Maker Crashed after purchase of Summer Bundle will not download
  @Michael-Callahan As a workaround you can download the ZIP files manually from www.producerplanet.com Just use your Music Maker login credentials and then look under "My Products". You can also try to open the program settings and click on the
• Video Pro X

  13 answers, most recent on 6/19/2025

  RE: plugin NewBlue Infinite Looks
  Hi @Gid The first thing I did was open a ticket with NB (I haven't received a response yet), and the second was to post it here! Since I only installed the plugins now, I also didn't know how VPX/MMS interact with the user when installing an FX
• Off topic

  27 answers, most recent on 4/23/2023

  RE: Can't log in to my account.
  This is the first time I am aware of that any password keeper assisted login has failed on any site I have. I have dozens of logins and use the app every day. There is no extra space or character being input that I can see but I suppose there may be
• Off topic

  27 answers, most recent on 4/23/2023

  RE: Can't log in to my account.
  My conclusions about what is occurring is in my second last comment. Login details have been checked to be correct.
• SOUND FORGE

  19 answers, most recent on 8/4/2023

  RE: Audio studio sound forge 10
  @Neelam-Panditpautra Tried : https://www.magix.com/int/support/my-service-center/product-downloads/ but says 'Invalid serial number Please enter a valid serial number.' Then please try to log into your old Sony user account at Magix.com. Use your
• Music Maker

  157 answers, most recent on 12/30/2025

  RE: Wishlist for the next Music Maker!
  @DeOnea-Christian Hi . . . .  that it did not send to my email along with the serial number . . . . Check your email spam folder. If there is no email there and the voucher redemption succeeded then log in to your account at magix.com - Account
• SOUND FORGE

  One answer, on 1/15/2024

  RE: Cant get activation code
  @Marvin-Ross Welcome to the Magix user to user forums. SF9 was one of the last versions produced by Sony. So your software is attempting to contact the Sony registration server, which has long been turned off. You need to log into your Magix account
• SOUND FORGE

  5 answers, most recent on 3/29/2023

  RE: sent wrong product, sent no serial number, no support contact point
  found that. thx. interesting, in order to contact help, you have to login to Forums then go to that support page. I find that peculiar, i did locate it though
• Music Maker

  33 answers, most recent on 1/17/2025

  RE: magix music maker 2024 won't load past loading keyboard shortcuts
  @SCOTT-CHAMBERLAIN Yeah, Music Maker is a 64 Bit software, so it should run on your computer. I believe the newest version requires a login. I'm still on version 2023, so I cannot try it. You can try to uninstall Music Maker 2024 and install version
• Off topic

  27 answers, most recent on 4/23/2023

  RE: Can't log in to my account.
  What apps do I have? Are the licences current? What is the serial number so I can install them on my current computer as the previous one broke down in January. Is the profile /email address the same for the forum as for my account? Because I can't