• Video Pro X

  3 answers, most recent on 3/11/2024

  RE: [Solved] How to add and edit metadata to an mp4 movie in Video Pro X 15
  @lauriemessage Hi . . . . Someone advised we find out about using metadata . . . . What did they suggest using this for ? VPX does not allow additional header data to be added to the video file Some Metadata is inserted into the file header
• Video Pro X

  12 answers, most recent on 4/23/2025

  [Solved] Media Pool - Display options (backup Program settings)
  Oddly, this problem seemed to occur about the same time in my VPX16 and MMS2024. In the Media Pool, there are 3 display options; List, Details and Large Icons. I typically have it set to Large Icons. Lately I noticed that when starting either
• Off topic

  2 answers, most recent on 12/30/2023

  RE: [Solved] Simplicheck
  Hi My advice would be to not use the program and uninstall it. At 10 yrs old it is 'obsolete and running on any version of Windows is IMHO risky . John EB Forum Moderator
• MAGIX

  10 answers, most recent on 3/30/2026

  RE: Service Status: Loops Unlimited #Solved
  Unfortunately this issue is still not fixed as of 12:12am Eastern Standard Time. US. Still the same issue with Loops Unlimited not working.
• Music Maker

  2 answers, most recent on 11/3/2023

  [Solved] INI file not found
  When I try to load Music Maker I get a message "C\Users\...\AppData\Roaming\MAGIX\mm25\MxAutoUpdate.ini was not found". The program does load and I see I can update it online using the menu system, however when I attempt this, I get the same
• ACID

  2 answers, most recent on 10/19/2023

  RE: [Solved] Acid 10 Keeps Crashing every time I try to render a solo'd track
  SP. Thanks for your response. I am not using any plug-ins, I tend not to use them, because ever time I have tried to download them, they never populate where they should go, it just becomes a hassle. I may have found a work around using the "Tools"
• SOUND FORGE

  7 answers, most recent on 1/17/2025

  [Solved] How to correctly write subchunks for regions and marks programmatica
  I'm a SoundForge user but I'm also a developer and I'm making an application thatmakes modifications to wav sound files that have regions. From my application I can correctly read the regions and marks made by SoundForge but when I save the filewith
• Music Maker

  17 answers, most recent on 5/29/2024

  RE: [Solved] Music Maker just locks up & becomes un-responsive
  @SP. I thank you for your reply.As a software engineer with over 40 years experience 34+ professionally I know the issue lays within the design of Music Maker software itself. It's not slow it literally locks up and freezes, all other apps are
• Other products

  7 answers, most recent on 4/21/2026

  Magic Audio & Music Lab is not finding my sound card
  Magic Audio & Music Lab is not finding my sound card how do I get it to see it?
• Samplitude

  9 answers, most recent on 1/11/2025

  RE: [Solved] Can't get Samplitude to recognize my input
  @Jim-Roshelli MME is an ancient Windows sound driver. Were you using Magix Low Latency or ASIO4ALL? Don't you have a driver for your interface? Please check its manual or the website of the manufacturer. It's not really clear from reading your posts
• Web Designer

  11 answers, most recent on 3/24/2024

  [Solved] Language upload problems
  Wonder if anyone can help? Uploaded a website and done some SEO checks etc. Telling me that the language for the website is Polish. Its not, whole website in English as from the UK. Also went on some ones laptop yesterday to look at website and the
• Music Maker

  2 answers, most recent on 7/26/2024

  [Solved] Inputting activation code not upgrading past trial version
  I have a Serial Number for MX Premium from years ago. The previous version of Music Maker allowed me to input my code into the trial version to upgrade it's features. Music Maker 2025 Premium tells me that all those instruments are already owned and
• SOUND FORGE

  2 answers, most recent on 12/1/2023

  RE: [Solved] can't run without r/c admin
  @game-game It's a Windows 10 problem. A possible solution is here: https://www.magix.info/us/forum/program-will-not-open-unless-it-is-run-as-administrator--1207220/#ca1396227
• Movie Studio

  One answer, on 1/5/2025

  RE: [Solved] Audio out of sync
  @jackger Is there a way to strip out the audio and then attempt to re-insert and sync it up? Certainly! I'd just cut out the bad area, then, with the good clip to the right of the cut, click on it then click the "Ungroup" icon just above the
• SOUND FORGE

  3 answers, most recent on 10/18/2023

  [Solved] plugin is automatically showing last saved preset
  I'm an old Sound Forge 12 user, this was not a behavior in that version... I use a plugin, creating a preset. The next audio file I use the plugin on, it automatically brings up that last saved preset. I would prefer it go back to default every
• Audio Cleaning Lab

  7 answers, most recent on 5/5/2026

  RE: [Solved] Dolby Noise Reduction system
  @Baseball-Man-79 Hi . . . .  I was told that the music just sounds overly bright and decreasing the treble will reverse most of the Dolby effect. Is this true? . . . Partially, the reduction in treble would give an approximation of the true Dolby
• Video Pro X

  10 answers, most recent on 7/19/2024

  RE: [Solved] Editing Title Templates
  Hi, Double-click on the title on the timeline or on the title in the Preview Monitor to open it in the Preview Monitor. There, highlight the text that you want to change, and make your changes in the Title Editor. Accept with the checkmark in the
• Samplitude

  2 answers, most recent on 10/10/2023

  RE: [Solved] Meters freeze in playback Samplitude ProX2 suite
  @christian-a100 I believe it helps to restart the computer. Please select the Restart option and not the Shut down option.
• Video Pro X

  14 answers, most recent on 8/5/2024

  RE: [Solved] VPX16; Make Newblue Effect Window bigger!?
  @johnebaker @Gid @browj2 @CubeAce Hi everyone, I think I solved it. What puzzled me was with my display at its recommended settings, both MMS2024 and Video Studio (VS2023) displayed the Newblue effects window correctly. This was not the case with
• Music Maker

  6 answers, most recent on 8/10/2024

  [Solved] Question about commercial use and selling of music made with VST's
  Ok so my question is, If I bought VST's and made music of my own with them, no magix sound effect, or video or Loops. Just my own sound using the VST's and midi instruments plugged into my computer. Am I still restricted from selling my music
• Sequoia

  3 answers, most recent on 2/14/2024

  [Solved] Trial already expired
  Hi Yesterday, I downloaded the 14 days Sequoia 17 trial. But the Licence Central is blocking the trial button indicating that the trial period is already expired. I have never try Sequoia 17 before, so it does not make sense it is already
• Off topic

  One answer, on 6/16/2024

  RE: [Solved] Changing the e-mail address to another one.
  @Timo-Saarela Welcome to the Magix user to user, public forums, so not a contact for any Magix staff and confidential data, like personal email addresses should never be posted here. Hence I have edited your post. To change the email address on your
• Photostory

  2 answers, most recent on 12/25/2024

  RE: [Solved] How to get Photostory to use my updated images?
  @woodwindmusic-web Hi . . . . . Is there a cache anywhere I can delete. . . . There is a cache, however there is no option to clear it within the program, to clear it - save the project and restart Photostory. If you change the image while
• Movie Studio

  7 answers, most recent on 11/25/2024

  RE: [Solved] Text outside of the frame
  @Amir-Kashif  Go to - File - Settings - Movie (or click E on the keyboard) This window will pop up showing your Project settings, The Export Movie settings should match, they're normally auto set but if not you can type them in or use the