Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@bruno-leandrini It could be that you run Music Maker as administrator?Windows blocks drag and drop from the Windows Explorer into applications with a higher security level.

Movie Studio

12 answers, most recent on 4/28/2021

RE: [Solved] cannot connect to selected device

@steelernation Hi . . . . but suddenly the program keep getting the codes i listed above . . . . This would suggest that you could screen capture with MEP and now cannot - is that correct? If so this could be a Windows security update has changed a

Music Maker

2 answers, most recent on 4/6/2021

RE: [Solved] I can not make a purchase, with a new coupon or credit card. to export

@Nathen-Simms You can also export as WAV and use an extral WAV to MP3 encoder. If you cannot pay with your coupon or credit card it is likely that the coupon cannot be used for this feature and your credit card company doesn't support certain

Web Designer

4 answers, most recent on 3/15/2021

RE: [Solved] your site is not secure

Yes John it is a Chrome Browser. Thanks for that. I realised that the reason I could not see any results was nothing to do with security settings but due to fact that I had inadvertently loaded a blank page as my index. How 'dumb' is that 😂

Web Designer

4 answers, most recent on 3/15/2021

[Solved] your site is not secure

I have uploaded to my Magix webspace but my site will not load. Browser says site is not secure

ACID

4 answers, most recent on 2/7/2021

RE: [Solved] Trying to place an order to upgrade my ACID Pro license

@XavierFlix Welcome to the Magix user to user forums, so not a contact for any Magix staff and it is not our system. You need to email infoservice@magix.net and ask for their help. The most common reason for payment failure is because all

Music Maker

11 answers, most recent on 1/28/2025

RE: [Solved] [Resolved] Getting error 1603 during installation

@altan Hi see this comment from Magix support, you may need to add appropriate exceptions to your Antivirus - although the comment mentions AVG and Avast there are also known issues with Windows Defender and BitDefender security features causing

SOUND FORGE

3 answers, most recent on 5/26/2021

RE: [Solved] Can't save as .mp3

Hello all... I just upgraded to SFpro14 v130 and there is no option to save as .mp3. I have uninstalled an re-installed and I have copied the mp3 plugin as was suggested in another thread. I also rebooted the computer. Its not that the option is

SOUND FORGE

6 answers, most recent on 10/29/2020

RE: [Solved] write-protect error

@Tony-D Hi . . . . Only using Microsoft Security . . . . That is one of the AVs that gives the most trouble. Check Windows Defender Ransomeware protection is not preventing access to the folders. Are the folders you are writing to inside the

ACID

3 answers, most recent on 9/27/2020

RE: [Solved] ACID Music Studio 11 will not go online to install.

@Ninja5050 Welcome to the Magix user to user forums. Since you are still using Win 7 this is almost certainly an issue with your Internet Security Settings. This older post includes an answer from a member of Magix Support Staff about the specific

Web Designer

8 answers, most recent on 6/29/2020

RE: [Solved] How to make a Background video Header

Thanks John for your reply. Sorry about my double post.. I was looking for a way to delete it myself, thanks for doing that. Won't happen again. A good example of background video playing in the Header can be found at: https://y.co/ The background

Other products

3 answers, most recent on 4/9/2020

RE: [Solved] Can't Install Package on Mac

Thanks for the response, I did eventually manage to contact support. I'll add their response here in case it might help someone else. 1st response was to turn off security and try again: Open the Applications>Utility>Terminal, and then type «

Other products

3 answers, most recent on 4/9/2020

[Solved] Can't Install Package on Mac

I registered Analog Modeling Suite and there are now three download links. One is for Windows, one is for Mac, and one is for the manual. The manual is in German, which I can't read. But worse than that, the macOS installer with file name

Other products

6 answers, most recent on 4/25/2020

[Solved] Error message upon instalation: No internet connection was found

Hello, Every time I try to install Magix Audio & Music Lab 2016 Premium using download manager named aml2016premium_dlm.exe I get the error message "No internet connection was found". Neither clicking Abort nor Retry solves the problem. I am

Movie Studio

8 answers, most recent on 10/23/2019

[Solved] WARNING! New Update version 19.0.1.31

My program just updated to this 19.0.1.31 version but I can't find any info on the update. Can anyone point me to the page please? [Edit] Warning! since uploading MEP keeps crashing on my machine half way through projects. It is loading all my ram

Web Designer

4 answers, most recent on 7/26/2019

[Solved] Xara Web Designer Premium crash during preparing for upload

Since version 16 I have had constant crash when preparing the website for upload. Until 3 weeks ago my system was running smooth and no uplpad problems for more than 10 years. 2 weeks ago I had to change to a new pc. so this could be part of my

Movie Studio

8 answers, most recent on 4/14/2020

RE: [Solved] Cannot establish connection when trying to activete program.

Hi From you other post here - which has been closed . . . . My MEP 2015 Plus will not activate on a Windows XP PC any more. . . . . I checked the SSL/TLS options in the Security section. Note that on XP there is NO option for TLS 1.1 or TLS 1.2. . .

Music Maker

9 answers, most recent on 2/3/2021

[Solved] An error has occurred during the purchase process.

I would like to use my live pads which when I try to use it says I can't with only 8 tracks so I decided to purchase the unlimited and its on sale for $4.99 . Anyway after I tried to purchase it this is what it has said. "An error has occurred

Music Maker

6 answers, most recent on 4/30/2018

RE: [Solved] Download installer of Music Maker EDM Edition?

Sorry, forgot i made this and check it out, i use a Toshiba Satellite c55d-b5310 with Windows 7 Ultimate, not sure what else i could specify. Did you see my post above your most recent one? That should hopefully be what you're looking for. If you

Movie Studio

3 answers, most recent on 6/8/2017

RE: [Solved] Exporting Problem

Hi. Kapersky Internet security anti- virus installed Unfortunately, Kaspersky may be the reason for the problem; either its firewall is blocking access or the installation of cookies (despite your setting to enable cookies) or its antivirus is

Music Maker

3 answers, most recent on 8/4/2023

RE: Why can't I purchase a VST instrument?

@Wyvonne-Hawkins Are you trying to pay with credit card? There might be a problem with your credit card provider, for example your card might not support the necessary security mechanisms or maybe you use a prepaid debit card which might not be

Audio Cleaning Lab

13 answers, most recent on 2/27/2025

RE: Problems Installing Sound Forge Audio Cleaning Lab4

Tried the Event viewer and this is the result. Log Name: ApplicationSource: MsiInstallerDate: 21/02/2025 17:10:23Event ID: 10005Task Category: NoneLevel: ErrorKeywords: ClassicUser:

Movie Studio

8 answers, most recent on 5/5/2023

RE: [Closed] Please wait until the installation components are downloaded complete

@Bernie-Young Hi and welcome to the Magix user to user forums. While I understand your legitimate concerns you have to understand this all comes about because of piracy and illegal copying of programs in general. The install wants to send a copy of

SOUND FORGE

23 answers, most recent on 12/15/2023

RE: Installation fail

@Cielspacing No TLS isn't a requirement. Browsers just warn users, that's all. There is another problem with your internet connection or provider, if it isn't caused by your firewall, that blocks the activation. It might simply work if you use a