• Music Maker

  One answer, on 2/18/2022

  RE: [Solved] Redeem Credits missing
  Fixed issue just a simple logout and login reset the store and the credits are back
• Movie Studio

  5 answers, most recent on 3/10/2024

  RE: [Solved] Necessito reinstalar o meu Edit Move Premium 22.
  @Walter-Amaral Hi Browse to www.magix.com and log in to your account using the 'Account login' icon top right of the home page.Select My Products - there you will find a download link for Movie Edit Pro 2022 and your serial number. Navegue até
• Other products

  2 answers, most recent on 1/17/2022

  RE: [Solved] Fastcut keep asking for registration and won't start
  @Bartek-Nizynski Hi Try the following: Browse to magix.com Click the Account login icon top right of the home page and login with the email address and password used to register the program. Select My Products - there you will find your reistered
• Other products

  2 answers, most recent on 1/17/2022

  [Solved] Fastcut keep asking for registration and won't start
  When I try to start the program I get this and I can not do anything about it. It just keep saying the same. When I try to register it just say "product already registered for this email" I dont have product on any machine right now. I just tried to
• Xara Designer Pro

  One answer, on 11/25/2021

  [Solved] Publishing a website
  Overnight I discovered I cannot publish my websites - I have been doing so direct from Xara Designer & Cloud - now I get an FTP error: Login denied - hosting is with Plesk for 7-8 years. Any suggestions to resolve this would be good. TIA
• Music Maker

  2 answers, most recent on 11/21/2021

  RE: [Solved] Reinstalei o Music Maker! Não consigo baixar os soundpools
  @Marcelo-Marcontal Olá!  Você precisa fazer o login com sua conta de usuário e, em seguida, deverá ser capaz de baixar novamente todos os seus Soundpools na guia de download.  Você também pode baixar todos os Soundpools que comprou de sua conta de
• Video Easy

  2 answers, most recent on 8/10/2021

  RE: [Solved] Resolved
  @rintje-t Hi You can change your email address in your account at magix.com, login with the email address and password you used to register the product then click Settings - you will see where to change the email address. HTH John EBForum Moderator
• Off topic

  2 answers, most recent on 7/3/2021

  [Solved] Serial Code, Not Working Anymore, Can't login.
  I can't use my license anymore, because I reinstalled windows 10. I try to login, but the option isn't there when I have to register it.
• Samplitude

  13 answers, most recent on 10/11/2023

  [Solved] Authorization and Registration
  Why am I having to authorize and register my software every time I login?
• Other products

  3 answers, most recent on 6/1/2021

  RE: [Solved] No download available for Filtox
  @Havok Hi and welcome to the forum. Filtox is availalble on Producer Planet here - login with the account used to register the software and it should be available for download. Note this is a user to user forum, not Magix support or sales therefore
• Music Maker

  12 answers, most recent on 5/20/2021

  RE: [Solved] Changing non-commercial to commercial use
  @ChewyCabba You can buy the commercial licenses on Producerplanet.com Just use your user account e-mail and password to login.
• Video Pro X

  2 answers, most recent on 10/2/2020

  RE: [Solved] Error code: -24, Humble Bundle
  Is your Windows 10 the newest version? Version 2004? One Idea is to try to login with your user account on Magix.com. In your account select "My Products" and then select your Video Pro X and deactivate the license on your computer. Then try to run
• Video Pro X

  3 answers, most recent on 9/25/2020

  [Solved] Couldn't get the FREE download bc MAGIX SITE had "technical issues"
  What on earth do i do now? I can't get a hold of ANYONE. No online chat, no form, nothing. I dont want to purchase the product, it was a Vegas video editing software, FREE. Couldn't let me login to acquire the free copy (and no, it wasn't a trial
• Music Maker

  One answer, on 9/15/2020

  RE: [Solved] Paid Soundpools Doesn't recovered
  You can login with your user account on producerplanet.com and download the pools manually from there. Normally you can redownload any pool if you login with your user account in Music Maker. Did you try that already?
• Movie Studio

  24 answers, most recent on 8/25/2020

  RE: [Solved] New Problems. No Idea why.
  @CubeAce Did I not say it (your profile) could return after a reboot? You're description of changes was coherent with you having been setup with a temporary profile. That aside, being setup with a temporary profile (there is usually a message during
• Music Maker

  3 answers, most recent on 10/30/2020

  [Solved] Brand New Music Maker Premium Install
  1. Why do I constantly have to login inside Music Maker 2021 Premium? It doesn't seem to store my login information to allow me to forego that when I want to go to the store etc from inside the program. This was the same in 2020 version for me. I
• Music Maker

  9 answers, most recent on 6/26/2020

  RE: [Solved] How do I timestretch/change tempo of a single track?
  @fabiensg Hi Try logging out of the Store, restart Music Maker and then login back in to the Store. If the extras have not been installed they should be available on the Downloads tab that appears next to the Store tab. Alternatively in the Store
• Music Maker

  One answer, on 5/16/2020

  RE: [Solved] Subscription not working
  @luke-123 Hi and welcome to the forum. Try signing out of the store, close Music Maker, restart Music Maker after about 1 min, then login to the store again to see if they activate. John EBForum Moderator  
• Other products

  3 answers, most recent on 4/9/2020

  RE: [Solved] Can't Install Package on Mac
  Thanks for the response, I did eventually manage to contact support. I'll add their response here in case it might help someone else. 1st response was to turn off security and try again: Open the Applications>Utility>Terminal, and then type « 
• ACID

  4 answers, most recent on 12/3/2019

  RE: [Solved] How do I deactivate Acid on non-working computer?
  @Vector-PC-Sleder Hi At a guess you are looking at your account details for the forum. @Djronrella is referring to your account at magix.com login there and you will be taken to this page: Log in using the indicate icon on the Magix website home
• Music Maker

  One answer, on 10/1/2019

  RE: [Solved] Download on a new computer
  @Andrea-Bode Hi . . . . How do I download my software on a new computer without a disc drive . . . . Assuming this is a new purchase and the computer connects to the Internet, Download the free version from the Magix website and enter your serial
• Music Maker

  One answer, on 9/22/2019

  [Solved] Soundpools Commercial Use
  Hello, I bought a Soundpool for commercial use via producerplanet but didnt login there with my account from the magix music maker. I created a new one, is it important that the commercial soundpool is linked directly with the magix music maker
• Music Maker

  3 answers, most recent on 9/14/2019

  RE: [Solved] Reinstall of music maker
  @Gregory-Gore Hi . . . . why are numerous instruments that I purchased with MM 2016 and MM 2019 Premium locked and won't allow me to install them into the MM 2020 I just purchased . . . . Try the following: Check that Music Maker 2020 has picked up
• Music Maker

  8 answers, most recent on 9/5/2019

  [Solved] MMM 2020 Premium doesn't work offline
  Hello to all! Recently I upgraded my old MMM 2013 with MMM 2020. Having downloaded everything from Magix Store I found that the new MMM gives me only 8 tracks without connecting to my account in Magix, old projects (more than 8 tracks) cannot load,