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ACID
3 answers, most recent on 3/7/2024
TRIAL CODE?!
Followed the directions and got the email, but no trial code? Not under My Products on my profile either? Help?
Movie Studio
3 answers, most recent on 10/3/2024
Installation
Movie Studio Platinum not installing. Says " The following task could not be executed successfully. Installation of Microsoft VisualC++2008 SP1(x64) Redistributable. Cause: Exit Code 1603. Anyone know how to solve this?
SOUND FORGE
3 answers, most recent on 8/18/2025
RE: I am unable to register the activation code sent to me for my audio
@Geoff54 Welcome to the Magix users forums. Unfortunately, your first post asks a question about Music Maker, in a thread about Sound Forge. Hence it has been hidden since misplaced posts like yours are regarded as thread-hijacking. Please create a
SOUND FORGE
3 answers, most recent on 7/2/2025
RE: How to transfer to a new lap top
With the SCS (Sony) versions there was an undetermined number of activations you could have on one license. With the Magix versions, you can activate Sound Forge on only two (2) PCs simultaneously. Anything beyond two, one would need to be
Samplitude
2 answers, most recent on 1/4/2025
RE: Pro X8 - Security Code for Payment
@William-Brown1669 To my knowledge, due to European law the payment process requires a card with a two factor authentication / 3-D Secure protocol. Does your payment provider / bank support this? I would guess you need to enter some type of security
SOUND FORGE
2 answers, most recent on 8/21/2023
[Solved] can't find my product serial no.
I have the voucher-code for my MAGIX Sound Forge Audio Studio 17, but I can't find a serial number for the product anywhere so that I can register it. Product was ordered from Amazon and the CD loaded just fine. I need a serial number please.
Samplitude
13 answers, most recent on 7/26/2024
RE: Update/Patch for Samplitude Pro X8, Pro X8 Suite und Music Studio
There are serial numbers for all software, but Steinberg Spectral Layers needs a license and activation code in addition to SNs. I will look again.
Movie Studio
10 answers, most recent on 5/23/2026
RE: Video Deluxe 2026 premium
I get the following: "installation source for this product is not available" Error 1612"File Path C:\Users\Dai\App\Data\Local\Temp\mgxd4z10aoz\product\Video_deluxe_2026_Plus_setup_x64.ms_I can't find this on my C:Also have "code execution could
Movie Studio
11 answers, most recent on 3/28/2024
RE: new product activation
@Raymond-Bisbey I bought a legitimate disc Where from? It should include a code of some kind. What are the first two digits of that code? Please do NOT post the complete code! Jeff EDIT, to add: has the software installed successfully? Or is this
Video Pro X
14 answers, most recent on 10/21/2025
RE: [Closed] Serial Number / Licenses
Thank You I am trying to fix it. I purchased 2 licenses from Amazon. One of them worked after going through the process of using the Voucher code. I understand that the company need to keep track of the serial numbers/licenses, but there has to be
Movie Studio
4 answers, most recent on 8/9/2023
[Solved] activation
Movie Studio 2023 - the activation code I was emailed does not work
Movie Studio
One answer, on 6/9/2025
インストールができません
アカウントを作成しましたが、アドレスを間違えていたため、登録完了のメールが来ませんでした。そこで基本情報でアドレスを変更したところ、Voucher codeがすでに利用されていて、使用できません、とでます。これではインストールできません。
Music Maker
5 answers, most recent on 11/19/2024
RE: I need an upgrade code to music cleaning lab 3.0 deLuxe to be able to
@Anders-Lundquist The company behind the encoder (I think it was Fraunhofer) no longer supports it. So there is no way to get a code. Best workaround is to use plain WAV files and convert them in another application to MP3, for example the free
Rescue Your Videotapes!
One answer, on 11/23/2025
RE: Program for Windows 7 64 bit
@henrik-j Hi and welcome to the user to user forums, so not anywhere you can order a program from. There are no staff available for such purposes on these forums. Even if they were, it is not likely Magix would sell out of date and therefore
Other products
One answer, on 2/19/2025
RE: [Closed] Vegas pro Suite 22
@Odester-Watson Usually, you'll get an email with the serial number to your email address after redeeming. A voucher code can only be redeemed once. So make sure you don't try to redeem it multiple times. You can then register the serial number to
ACID
11 answers, most recent on 12/30/2025
RE: [Closed] DLM manager fails to load on installation, so no built in plugins
Faulting application name: acidpro.exe, version: 8.0.12.26, time stamp: 0x5f804059Faulting module name: acidpro.exe, version: 8.0.12.26, time stamp: 0x5f804059Exception code: 0xc000041dFault offset: 0x000000000099016dFaulting process id:
ACID
11 answers, most recent on 12/30/2025
RE: [Closed] DLM manager fails to load on installation, so no built in plugins
Faulting application name: acidpro.exe, version: 8.0.12.26, time stamp: 0x5f804059Faulting module name: acidpro.exe, version: 8.0.12.26, time stamp: 0x5f804059Exception code: 0xc0000005Fault offset: 0x000000000099016dFaulting process id:
SOUND FORGE
4 answers, most recent on 3/23/2024
No activation sound force pro 16
Hi. when I enter the activation code, it gives me a message that it is not correct. but this code I have only. why is this happening, any solution please?
Music Maker
16 answers, most recent on 4/5/2026
Unlimited loops
I have a big problem. I used MusicMaker and Loops Unlimited for a year. Then the soundpools stopped loading automatically, and I bought an upgrade for €99.99. I received coupon codes by email — the program upgrade, a coupon for a soundpool, iZotope,
Movie Studio
2 answers, most recent on 2/19/2026
Activating the "Extra" (included) effects packages in Movie Studio 202
I have tried contacting NewBlue, proDAD, and Magix for support (the latter cannot even create a support ticket - "The support request could not be saved."). I bought Magix Movie Studio 2024 Suite on 29 December 2025. I have today (18th Feb 2026)
Samplitude
3 answers, most recent on 11/1/2023
[Solved] Samplitude 11 Producer won't open
I know that it's an old program but I need it to open so that I can access songs. I see the following error message. "The program could not be started. It's possible that the installation folder is damaged. Reinstalling the program could remedy the
SOUND FORGE
14 answers, most recent on 8/29/2025
RE: [Solved] where is spectralayers pro??
SLP (SpectraLayers Pro) would have a unique activation code which should be in the email Magix sent you after your purchase of the SFP Suite with the other activation serials. If you can not find it, first look in your spam or junk email folders. If
Movie Studio
8 answers, most recent on 3/13/2026
RE: I have Video Deluxe Plus (2026) :: But ProDAD Hide V2 not included??
@Apollo89x First, can you show exactly where you have read online that the ProDAD Hide v2 is meant to be included in VdL Plus 2026? I ask this because, looking at this page I see "addons" mentioned only with the Premium and Ultimate variants. If you
Video Pro X
One answer, on 4/22/2026
RE: serial number missing
@James-Begly Welcome to the Magix user to user forums. Please give more details about what you mean when you write my serial number does not open. Also, can you confirm you have ordered and downloaded Magix Video Pro X and not one of the Vegas range
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