• Photostory

  3 answers, most recent on 3/23/2021

  RE: [Solved] Unable to re-install
  @Begadoc Hi A common cause for the issues you are having with Photostory and Movie Edit Pro is your Antivirus's Folder protection/Ransomware/Real time protection feature blocking the program installation - try temporarily turning this off while
• Movie Studio

  4 answers, most recent on 3/22/2021

  [Solved] Glitchy plugins out of the box
  So I just upgraded from Studio Platinum 13 to Platinum 17 (Build 204) purchased online. First effect I try to use - Ignite Gunfire - asks me to "Register and Activate" using the email to which my software is registered, the one I successfully logged
• SOUND FORGE

  5 answers, most recent on 2/26/2022

  RE: [Solved] SF15 Pro Batch Converter - using presets from older versions
  all that's there are the instructions for using the OLD batch converter .. I am not surprised. I do not know if an old job preset will work, the redesign is significantly different, but I will try it. The Fx presets will work the same though, if
• Web Designer

  20 answers, most recent on 3/6/2021

  RE: [Solved] paypal buttons from catalogue won't download
  @TRUDY-ARNDT-WOKSA @browj2 mentioned to you of going to talkgraphics If you click here, member akubbeng near bottom of first page has added a Pdf tutorial page with full instructions which may help you. Just click on the attached file.
• Movie Studio

  3 answers, most recent on 3/4/2021

  [Solved] Magix Edit Pro Ultimate 2021 - update failed and program will not open
  March 3 2021 - I received a message when opening Magix Edit Pro Ultimate that an update was available. I followed the instructions and when it said it was done I tried to open program and it will not open - I have rebooted computer many times, but
• ACID

  10 answers, most recent on 3/2/2021

  [Solved] Acid Pro 10: Integrating Apps as VST's
  I have recently run across a number of stand-alone applications that claim the ability to integrate into DAW's as VST's. This is everything from other DAW's like MPC Beats (Akai), Komplete Start library (Native Instruments), and SINE (Orchestral
• SOUND FORGE

  13 answers, most recent on 2/26/2021

  [Solved] RFE: Uninstall.exe
  Greets! I'm going to purchase Audio 15 but this had me worried about install failure.I routinely use Windows "uninstall" (Win7 64), so wasn't worried when I found no uninstall program in the app's folder.But then I didn't find it in Uninstall. I
• Movie Studio

  22 answers, most recent on 1/3/2021

  [Solved] Color background Images
  Since updating my program, I can no longer find the background images that come in several different color options. I think they may have been called "Test Images", but not sure. Basically, I just want to have a background with the color of my
• Other products

  2 answers, most recent on 1/2/2021

  [Solved] MAGIX Independence Free Library
  Hello, Yesterday I downloaded the free version of the Independence Software Workstation V3.3 and the 2GB Free Sample Library. I'm very pleased with it and considering purchasing the Independence Pro Premium Suite with its 70GB of instrument
• Music Maker

  6 answers, most recent on 11/11/2020

  RE: [Solved] Export to MP3 not working on Magix Music Maker 2016
  @PHIL-HICKMAN Hi . . . . Firstly I am no pc expert and I am partially sighted so searching for settings and reading long text is a difficulty. . . . . That is good to know when helping you. From past posts with the same issue the issue has been
• Movie Studio

  12 answers, most recent on 5/18/2021

  RE: [Solved] "Scenes" versus "Takes" in MEP parlance.
  @Richard-Curtis Hi Richard, "...but having to import a complete parent file to the timeline to locate the required scene for one or more MVD's doesn't seem very straightforward to me - and if more than one parent file is imported to show more clips
• Movie Studio

  40 answers, most recent on 10/23/2021

  RE: [Solved] No video after upgrade to 2021 Movie Edit Premium Plus
  MAGIX Premium Support contacted me this morning and gave the following suggestion which worked for me. I upgraded to 2021 and followed the instructions and it worked for me.________________________________ Dear Mr. Ellis,since we use a new
• Video Pro X

  25 answers, most recent on 8/15/2020

  RE: [Solved] Exported video delayed, audio slipped, no GPU acceleration
  @johnebaker @Scenestealer @Levente-IlyKovcs I set up the project and exported using the following procedure. First I matched as closely as I could the movie clip's settings for importing the file into the project based in the information from
• SOUND FORGE

  4 answers, most recent on 8/8/2020

  RE: [Solved] Connect Analogue Modeling Suite to Sound Forge 14
  If you don't know the answer to a question or have trouble reading what was said, you should not respond. The path to the Analogue Modeling Suite files was selected in the Sound Force VST Effects tab of the Preferences options - Program
• Photo & Graphic Designer

  12 answers, most recent on 7/7/2020

  RE: [Solved] download on new computer
  @Gordon-vanZyl When you go to your Magix account, you should see all the products you have purchased, like the screenshot below, which is from my own account, showing a very old product - I have deliberately obscured the serial number - but do you
• Music Maker

  One answer, on 6/3/2020

  [Solved] Select part of track
  I'm looking to cut a single sentence from an audio track & can identify the start and end points but can't find any instruction in how to select only that portion for deletion. Thanks
• Music Maker

  5 answers, most recent on 6/1/2020

  [Solved] Cannot Download or Activate MAGIX VariVerb II
  Hello, I recently updated my Magix Music Maker to Premium 2020. As part of the upgrade, it included a coupon code for MAGIC VariVerb II. According to the instructions, it can be activated within Music Maker using "Store", and "Functions" category,
• Other products

  6 answers, most recent on 4/25/2020

  [Solved] Error message upon instalation: No internet connection was found
  Hello, Every time I try to install Magix Audio & Music Lab 2016 Premium using download manager named aml2016premium_dlm.exe I get the error message "No internet connection was found". Neither clicking Abort nor Retry solves the problem. I am
• Movie Studio

  52 answers, most recent on 4/8/2020

  RE: [Solved] Audio problem with playback of old .avi files
  I think I found the fix from a 9/28/16 email from a Magix tech (see below) when I reported the problem at the time I first discovered it. I located it by searching old email by sender to check on my order history with them and this one popped up, I
• SOUND FORGE

  3 answers, most recent on 5/27/2019

  [Solved] Sound Forge 12 Audio Studio offline use / activation
  I just bought Sound Forge 12 Audio Studio for my offline studio computer and I need instructions on how to install and activate the software on it. I can connect the comp for the initial activation, if it is necessary, but other than that, it will
• Movie Studio

  41 answers, most recent on 5/28/2019

  [Solved] Error has occurred during export with an external video codec
  Hi ,I am using MEP Premium 2016 and have been exporting HEVC files (4k 50 fps) without problem.Today I got the dreaded...An error has occurred during export with an external video codec. Please check export settings (resolution, framerate, etc) and
• Movie Studio

  8 answers, most recent on 4/19/2019

  [Solved] Chroma Key effect does not render in final exported file (?)
  Magix Movie Edit Pro Premium (bought April 2018) I used the CHROMA KEY to produce an effect, using MIX, and then I tried HIDE BLACK, then back to MIX. With MIX this appears on the monitor exactly how I want it to look (using MIX selection). But when
• Music Maker

  5 answers, most recent on 4/8/2019

  RE: [Solved] iZotope product install fails (with no proper error message)
  Yep, I'd also have to point you to the external installation. Here's a little more context (and more detailed instructions for you): The problem you're experiencing is due to a problem with the implementation of the certificate in the Ozone Elements
• Music Maker

  3 answers, most recent on 4/5/2019

  RE: [Solved] VST 64 Bit Plugs Ins NOT Supported- Premium 2019 version
  @Barry-White Welcome to the Magix forums. Yes, MM is currently still a 32 bit application so plug-ins used with it must also be 32 bit. However, it is possible to use 64 bit plug-ins if you are prepared to buy, download and install jBridge, (there