• Audio Cleaning Lab

  5 answers, most recent on 3/4/2026

  RE: Download fails for Audio Cleaning Lab MX
  @Martin-Sauser In addition to what @SP. has written, I very much doubt whether ACL MX will run, and possibly not even install, under Windows 11. JeffForum Moderator
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  I have updated Signature Movie Studio 2025 Platinum has been working perfectly. There were no computer changes other than Windows update 2025 12 on Dec 11, 2025. Movie Studio was running OK after that date. It was running OK the day before this
• SOUND FORGE

  13 answers, most recent on 8/8/2025

  RE: Can't register SF-7b even with the key
  @bzan Ok, well, Window changed a lot since Sound Forge 7 came out. Have you installed it under the Program Files directory? This directory has much tighter security nowadays. Maybe the registration doesn't work because something gets blocked.
• ACID

  6 answers, most recent on 5/18/2024

  RE: [Solved] SONY ACID Music Studio 7 with Windows 10
  Hi - I used Sony (Acid) Music Studio 32bit on Windows 10pro 64bit until recently when I updated to Win11 pro 64 bit. Music Studio 10 works with both -- and Music Studio 7 should work, as well, but.... Make sure you have installed MS 7 in
• SOUND FORGE

  One answer, on 6/15/2025

  RE: Sound Forge Pro
  Welcome to the Magix Sound Forge users community @Donald-Taylor,Login to the "Magix Service Center" and download your SF version(s) from 'My Products' ..or.. if you already have SF installed on another PC, You can copy /paste the unpacked
• Other products

  3 answers, most recent on 11/20/2025

  RE: Can't load Independence samples
  @SP. I should have made that clear sorry. I did run the installer. Looking through previous forum posts, it seems I have a similar issue to :https://www.magix.info/us/forum/independence-won-t-load-free-content--1251370/After running the installer, I
• Video Pro X

  2 answers, most recent on 9/20/2024

  [Solved] Reinstall Ultimate Traveler Package in Travel Maps
  I have upgraded my Travel maps program and now no longer have access to some of the Avatars that I used to have(they are locked).  It says I have to buy "Ultimate Traveler Package" but it is not for sale anymore.  I do have access to download the
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  Hi @johnebaker I upgraded to VPX17 trial, as just easier and you are right - it starts without the error message and works just fine. What is REALLY strange is that after I installed the trial, my Movie Studio 2025 is now working without the error...
• ACID

  5 answers, most recent on 4/3/2026

  ACID Pro will not launch
  I have been trying to install ACID Pro on a new desktop, and it will not launch after I register it. I have already deactivated it on my previous computer.
• Other products

  One answer, on 11/25/2025

  Cannot install Audio & Music Lab 2014 Premium on New Windows 11 PC
  Compatibility mode doesn't help, and opening as administrator doesn't help. It goes into the Installationsmanager, UAC asks to allow the app to make changes. When I select the language, it says it's downloading but then disappears. Any suggestions?
• Movie Studio

  16 answers, most recent on 8/20/2025

  RE: Unable to install proDAD VitaScene V5 PRO in Video Deluxe 2026 Premium
  @Bernardo-Sala Hi . . . . I get an error but it keeps installing . . . . Did you change the location where the effect is installed, it should be in the folderC:\Program Files\proDAD\Vitascene-5.0 ? If not then close the video editor, uninstall
• Xara Designer Pro

  9 answers, most recent on 11/7/2025

  RE: Please i bought xara 3D maker 7 couldn't install after formating my PC
  I have windows 11 i cannot even download it or install it vanishes i have written to the company the service is crazy
• Rescue Your Videotapes!

  7 answers, most recent on 12/2/2025

  RE: DRIVER DOWNLOAD
  Thanks for the advice, but unfortunately the driver update did not work. My capture device is not red or white, just black with the Magix name on it & with the 4 cables attached with the yellow, white, red & black pins. In the device manager
• ACID

  One answer, on 4/3/2026

  RE: Acid pro 11 download installer not working
  @Saxon-Scoundrel Is it possible that you need to register with BorisFX using your Magix account information and, once that process has completed, the installer would then be available to download from Boris? JeffForum Moderator
• ACID

  4 answers, most recent on 3/6/2024

  [Solved] Rendering
  Trying to render a song I created on ACID Pro 11 but keep getting the following error: Plug-in: 'AM-Munition_VST' failed to load.  Please make sure the plug-in is properly installed.Plug-in: 'eFX_Reverb_VST' failed to load.  Please make sure the
• ACID

  One answer, on 7/26/2025

  RE: PLUG INS
  @martin-smith Which plugins? Usually, VST3 get installed under C:\Program Files\Common Files\VST3\ Plugins that come with Acid might be located under the Acid program folder in the subfolder called Magix Plugins. Additionally, some bonus content
• SOUND FORGE

  2 answers, most recent on 4/4/2025

  [Solved] Clicks and Pops when Waveform displayed
  Hi, When playing audio in SF18 there are clicks and pops ONLY if the waveform is displayed. If I minimize the file window it plays fine.  SF10 which I still have installed plays all files fine, even when zooming in and out of waveform.  ALL other
• Off topic

  7 answers, most recent on 6/8/2026

  RE: [Closed] Magix canceled my subscription after accepting my payment.
  @Grummulthrus I recommend you go to borisfx.com and install the free trial version of Sound Forge 2026. Then, at least, you can use the software for two weeks. I'm pretty sure, that Boris FX support will solve your problem over the next couple of
• ACID

  3 answers, most recent on 4/12/2024

  [Solved] location of loops
  I just installed Acid Music Studio 11 and downloaded the loops and instruments. Now I can't find where the loops have been saved to. Can anyone help me figure that out? Thanks
• Rescue Your Videotapes!

  3 answers, most recent on 4/3/2025

  RE: cannot install driver for premium video wandler
  @kg79 This is the Magix procedure for installing the drivers: https://www.magix.info/us/support/article/installation-procedure-magix-video-converter--710/ I've already tried that numerous times.
• Movie Studio

  30 answers, most recent on 9/24/2025

  RE: No sound from combined files
  Hello @Yoshinori-Tokuda, An addition to my previous answer. I installed MS2024 on my working computer for you. The latest MS2024 version was installed immediately and your MTS file with audio could be played. Best regards,Rob
• Movie Studio

  6 answers, most recent on 12/11/2023

  RE: [Solved] installing same version of Movie Edit Pro?
  @CubeAce @AAProds Update: being curious why this version did not install I decided to do a complete factory reset on the computer and voilà, it worked. I now have the same version on two devices. I am guessing that maybe a previous installation of
• SOUND FORGE

  3 answers, most recent on 7/2/2025

  RE: How to transfer to a new lap top
  With the SCS (Sony) versions there was an undetermined number of activations you could have on one license. With the Magix versions, you can activate Sound Forge on only two (2) PCs simultaneously. Anything beyond two, one would need to be
• Off topic

  162 answers, most recent one hour ago

  RE: Magix support has not responded to support tickets for months
  @Frank-Pietrantoni9884 Hi Frank, We're off-topic here, but: In your first post, you mentioned that it was your "desire to upgrade to Vegas Pro 23" which, I presume, you are already using a version of Vegas. If it's Vegas 22, then you have the EULA