• Movie Studio

  8 answers, most recent on 4/20/2019

  RE: [Solved] MEP 18 Plus - Extra Cost for H264 Codec?
  @CarpentersMate Hi See this solution re Magix Connect. HTH John EB
• Music Maker

  One answer, on 3/10/2019

  [Solved] Music Maker Jam Android login error
  I keep receiving an error message whenever I try to create an account on music maker jam
• Xara Designer Pro

  4 answers, most recent on 9/22/2018

  [Solved] DP won't start - Deactivate Pop-up. BUT the device is activated
  I tried to start DP this afternoon and it get a pop-up that says I have to deactivate a device to register this new one. I login and THIS DEVICE IS REGISTERED. Ran fine until today this started. I can't us my software. Sent a support tickt to Magix
• Samplitude

  6 answers, most recent on 6/22/2018

  [Solved] Can't register Samplitude Pro X2 Silver
  Hey guys, So I bought the complete MAGIX "Sound of Music" Humble Bundle and everything worked great except Samplitude X2 Pro Silver. The registration portal for the page is not working. I'm just posting here in case there's an easy solution and
• Music Maker

  7 answers, most recent on 11/16/2018

  RE: [Solved] Stranger Synths not installing
  Hi, please try "Clean up store" in the programm settings. After the restart of the program re-login in the store and then try the download again.   Shobu  
• Samplitude

  18 answers, most recent on 12/3/2017

  [Solved] Hello! New to Samplitude Pro X3 today!
  Was suggested to login here and introduce myself to the Samplitude community! I’ve already been introduced to Kraznet videos on YouTube last night. looks like a good learning resource. Only found a few Fb groups for Samplitude, joined one to see how
• Other products

  3 answers, most recent on 12/7/2018

  RE: [Solved] Cannot register SpectraLayers Pro 4
  Ok, I succeeded in registering SpectraLayers Pro 4 finally! From http://www.magix-audio.com/int/support/ , follow the left(Samplitude, Sequoia and SpectraLayers Pro) link, then create account (You can't login with the account which registered Music
• ACID

  3 answers, most recent on 4/20/2017

  RE: [Solved] Pre-Magix Acid 7 box registration
  Hi Check that the software has registered correctly: Browse to magix.com, click the My Account icon top right of the home page.  Login with your email address and password then click My Products.  This will take you to your registered products
• Audio Cleaning Lab

  3 answers, most recent on 8/18/2009

  RE: [Solved] 500 command syntax error
  Hi there, Sounds like FreeDB possibly doesn't really agree with your FreeDB user data/login name. You will just have to adjust them in Cleaning Lab to comply with the FreeDB conventions. Go to the "CD/DVD" menu => "FreeDB options" =>
• SOUND FORGE

  19 answers, most recent on 8/4/2023

  RE: Audio studio sound forge 10
  @Neelam-Panditpautra Tried : https://www.magix.com/int/support/my-service-center/product-downloads/ but says 'Invalid serial number Please enter a valid serial number.' Then please try to log into your old Sony user account at Magix.com. Use your
• Music Maker

  33 answers, most recent on 1/17/2025

  RE: magix music maker 2024 won't load past loading keyboard shortcuts
  @SCOTT-CHAMBERLAIN Yeah, Music Maker is a 64 Bit software, so it should run on your computer. I believe the newest version requires a login. I'm still on version 2023, so I cannot try it. You can try to uninstall Music Maker 2024 and install version
• Music Maker

  157 answers, most recent on 12/30/2025

  RE: Wishlist for the next Music Maker!
  @DeOnea-Christian Hi . . . .  that it did not send to my email along with the serial number . . . . Check your email spam folder. If there is no email there and the voucher redemption succeeded then log in to your account at magix.com - Account
• Music Maker

  12 answers, most recent on 9/1/2024

  RE: Musicmaker 2025 Premium is not working for me.
  @ShekFor MM2024 and earlier versions, you did need to log in. For MM2025, you don't need to do a login, but you must enter a serial number (one time only for a new installation). You have 2 screenshots that show the full Music Maker program window.
• Off topic

  27 answers, most recent on 4/23/2023

  RE: Can't log in to my account.
  This is the first time I am aware of that any password keeper assisted login has failed on any site I have. I have dozens of logins and use the app every day. There is no extra space or character being input that I can see but I suppose there may be
• Movie Studio

  6 answers, most recent on 12/17/2024

  RE: Computer ID#
  @Daniel-Kosmatka Hi Is this a new installation and which program - full name and version - are you trying to login into? Can you post a screenshot of the error message you are getting. As @CubeAce has commented, the Computer ID is for older versions
• Off topic

  27 answers, most recent on 4/23/2023

  RE: Can't log in to my account.
  My conclusions about what is occurring is in my second last comment. Login details have been checked to be correct.
• SOUND FORGE

  5 answers, most recent on 3/29/2023

  RE: sent wrong product, sent no serial number, no support contact point
  found that. thx. interesting, in order to contact help, you have to login to Forums then go to that support page. I find that peculiar, i did locate it though
• Off topic

  4 answers, most recent on 6/12/2023

  RE: canceling my subscription
  @omer-vashdi Hi Login in to your account at magix.com, using the the same email address and password you created/registered the software when you took out the subscription. Under My Contracts you should find instructions on how to cancel your
• Other products

  5 answers, most recent on 7/10/2023

  RE: Misplaced Software from puchase
  @Jack-Schell Hello welcome As @browj2 stated login here and click on my products. Stephen Forum Moderator
• Off topic

  27 answers, most recent on 4/23/2023

  RE: Can't log in to my account.
  What apps do I have? Are the licences current? What is the serial number so I can install them on my current computer as the previous one broke down in January. Is the profile /email address the same for the forum as for my account? Because I can't
• Off topic

  One answer, on 8/6/2023

  MAGIX PC CHECK & TUNING
  There's a problem with your web interface for this product I purchased. I purchased it today and cannot find where to download the update 2023. The login registration is for the 2020 version and the entry for the serial no. has more spaces than the
• Movie Studio

  8 answers, most recent on 8/22/2024

  RE: Upgrading to Magix 2025
  @robert-g You can change your email address in your account. Go here, log in using your old email address (hopefully you can remember your account password!) go to User Data and update your email address. This will "transfer" all your account
• ACID

  3 answers, most recent on 7/2/2023

  Celemony Melodyne5
  Installing Acid Pro 11. when it gets to this program it says " A version of Melodyne is already installed on this computer. Since it cannot be clearly determined in the course of the new installation whether the new version matches your Melodyne
• Movie Studio

  4 answers, most recent on 4/7/2024

  RE: Recent upgrade from Movie Studio Suite 2023 to 2024 including: NewBlue
  @Tellerik Hi. I noticed no-one answered your last post in 2023 so a belated welcome to the user to user forums. Your best bet to know for sure is to check your email receipts and any follow up emails for your purchase of MMS 2023 which would contain