Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@Rpalm Hi We appreciate the frustration you are having with the program, and limited time available due to other commitments. Fault diagnosis can be time consuming, having to test and eliminate various options and requires a systematic approach. The

Off topic

3 answers, most recent on 7/1/2022

RE: Why is there not a forum feature that translates German to English?

@TAVE In addition to what @PATIENT-X has written, which browser do you use to navigate the forums? I use Chrome and right-clicking on any post in a language other than English offers a menu whose items include "Translate to English". JeffForum

Video Pro X

74 answers, most recent on 6/30/2022

RE: No Audio after import

@sjmackinder Hi I would suggest you raise a support ticket about this - see this Support article for how to navigate the Support system. John EB

Movie Studio

15 answers, most recent on 7/1/2022

RE: chapters

In 'Interface for Editing' I have three chapter markers (beyond the very beginning). In 'Interface for burning' in Edit mode in the Navigation window only one box shows. In your example I'm guessing you have four chapter markers.

Web Designer

2 answers, most recent on 6/29/2022

RE: I need to find my xara "name server" , how do I do that ?

@DMLNY63 Hi If the information you require is not available in your Xara-Online control panel, I would suggest you contact Magix, see this Support article for how to navigate the support system.. John EBForum Moderator

ACID

One answer, on 6/23/2022

Music Studio 11 - cannot navigate to folder containing loops

Another question: how do I add the folder(s) that contains all the loops within Music Studio 11? The top level of the file browser right now is Plug-Ins and I cannot navigate anywhere else. The add folder button is greyed out. Do I need to add the

Movie Studio

15 answers, most recent on 7/1/2022

RE: chapters

@ed-burke Hi . . . . Look at the earlier screen shot of the Navigation window and there is no [+] showing. . . . . Having a screenshot of the timeline when the project was in that state would have helped identify the issue you were having. . . . . I

Video Pro X

39 answers, most recent on 4/24/2023

RE: Video Pro X14 - Bug List

Additional bugs: 53. Keyframe area details expansion does not stay collapsed – Same problem in VPX14 and Movie Edit Pro/Movie Studio 2022. Adding an effect, like Size/Position/Rotation (SPR) shows the collapsed effect in the keyframe area.

Web Designer

One answer, on 6/25/2022

RE: Cannot embed Youtube Video

@Leon-Jordaan Hi I can replicate this, as soon as you close the script message I get the YT video on the page - , it looks like a bug. If you are adding multiple videos, after dismissing the error message the first time, subsequent embedding

Movie Studio

2 answers, most recent on 6/28/2022

RE: MP4s

@orion-marcano I'll guess you have Magix Movie Edit Pro 2022 or Magix Movie Studio 2022. If you have, have a play with these settings: Quite a few people have had "trouble" with this and it has been resolved by switching to different options. For

ACID

5 answers, most recent on 6/23/2022

RE: Latest feature update error "minimum Windows 7 mine Win10 21H2

@Marcus_Svensor Hi . . . . an error message is displayed, saying that you mush be using a minimum of Windows 7 / Windows 8 . My Windows is Windows 10 21H2 . . . . This may be related to an issue that has been known to occur with Windows - check that

Video Pro X

4 answers, most recent on 6/23/2022

VPX 14: Drag-and-drop import of movies and photos is disabled?

I'm trying to drag videos and movies from Windows File Explorer into Video Pro X 14 (trial version), but I'm seeing a forbidden icon (a circle with a slanted line through it). That is, I can't drag media files into VPX anywhere -- not onto the

Other products

14 answers, most recent on 6/21/2022

RE: serial number worked PC tuning installed. Now it doesn't work?

@idyllmind Hi Are you getting any error message when starting PC check and Tuning 2022 ? Does the program start if you temporarily disable your Antivirus program? These have been known to cause issue with programs such as PC check and Tuning - if

Other products

4 answers, most recent on 6/20/2022

RE: Activate MPEG-4 codec fails. Movie Edit Pro 2014 Plus Version 13.0.5

@DonVido Hi Have you the Windows 11 update June 14, 2022—KB5014697 installed? If so this may be affecting the registration - the update turned off one or more features that older programs can use. In Windows settings, search for Turn Windows

Movie Studio

One answer, on 6/23/2022

Can't see all of my files in the Media Pool

I've been a longtime user of Vegas/Magix Movie Studio and just recently upgraded to the 2022 version of the software. One problem I've been having lately is that when navigating the Import Tab/Media Pool, I can't see/access certain files, namely

Audio Cleaning Lab

12 answers, most recent on 9/22/2025

RE: insuffient memory

@Dave-Crippin Hi Dave A similar error has also been seen with another Magix product, however I cannot find any resolution. I would suggest raising a support ticket - see this Support artcile on how to navigate the Support system, bearing in mind it

Web Designer

6 answers, most recent on 6/16/2022

RE: Building text-heavy website

@Paul-Martin7216 Hi Apologies for the delay in replying, the notification that you had posted has just reached me - somewhat delayed I might add, so you may have already found a solution. There are many templates that will fit what you require in

Web Designer

4 answers, most recent on 6/15/2022

Help with filenames being generated with disallowed characters

Hi: I'm having a problem with Web Designer creating filenames using disallowed characters that cannot be uploaded to my website host provider. Specifically, Web Designer is generating filenames for various png graphic element files in a navigation

Web Designer

4 answers, most recent on 6/15/2022

RE: Help with filenames being generated with disallowed characters

@John_Francis Hi . . . . host provider is Lycos Tripod . . . . This may be their 'sanitization policy' ie elimination of characters which, have specific function in the URL and possibly other 'control characters such as @ which is a reserved

Xara Designer Pro

5 answers, most recent on 6/14/2022

RE: Embedded Google Fonts Error when publishing website

@M61 Hi What happens if start a project in Web Designer 19 add a plain text text box and change the fonts as described in your post above? What is your computer specification, Windows version number, and Web Designer program version number, see this

Video Easy

11 answers, most recent on 6/14/2022

RE: Activation do'nt work

@MarkkuP21 Hi Thanks for the additional information. . . . . HP Notebook . . . . Which model number and what is the Windows version installed on it? I would suggest you also raise a Support ticket with Magix, see this Support article for how to

Xara Designer Pro

2 answers, most recent on 6/8/2022

Content Catalogue not working? Servers Down?

I use this software for work, I pay and rely on some of the features, today I cannot open any content from the content catalogue, I get a webbrowser window with a navigation cancelled error and the following message. I've tried resetting some IE

Music Maker

37 answers, most recent on 6/8/2022

RE: BeatBox Pro - Unable to listen to samples separately

@dmstar1956 Hi, When you installed the program, there was a place to indicate where your Soundpools should go. You should have changed this to somewhere that is not on OneDrive if that was the case, the same with the Projects. You can see this in

ACID

25 answers, most recent on 2/7/2023

RE: EZDrummer 3 Not working in ACID Pro Suite

I ran into this same problem with EZDrummer 2 as well as Superior Drummer 3 when working with Acid Pro. I'm guessing since I don't own EZD3.....but it's likely the same problem. What you may notice is that all ToonTrack Plugins are currently VST3