• Movie Studio

  2 answers, most recent on 5/4/2023

  Exporting Video Error
  Hello. Bought Magix Studio 2023 Platnium to make a video with music of our family holiday. After spending HOURS putting it together, now I get errors trying to export it. I have tried different formats and the error box comes up with no error code.
• Movie Studio

  6 answers, most recent on 12/17/2024

  RE: Computer ID#
  @Daniel-Kosmatka Hi Is this a new installation and which program - full name and version - are you trying to login into? Can you post a screenshot of the error message you are getting. As @CubeAce has commented, the Computer ID is for older versions
• ACID

  No answers, created on 11/29/2024

  Acid Pro 11 Crash During Start
  I have Acid Pro 11.0.2.22 x64 installed on a Windows 11 Lenova Yoga 9 laptop. When I start the program, the splashscreen pops up and start-up continues loading uptio the begining few seconds of the vst scan. Once it hits that point in loading the
• Movie Studio

  2 answers, most recent on 1/19/2023

  Startup PROBLEM
  an error appears when i start the program. when I move the error message away I can run the program just updated windows 10 to 11 no problem on windows 10 can't send the error from the program my email is Removed by Moderator
• Movie Studio

  One answer, on 11/29/2023

  [Closed] I can't render my project
  I have a notebook with a dedicated video card i7 11th generation processor, 24GB of ram and a 1tb SSD, my Vegas Pro version 21 build 187, I have a project that I need to render urgently, the last time I went to render it was crashing due to lack of
• Music Maker

  One answer, on 8/1/2023

  RE: freezes once open up
  @phillip-lamb It could be that there is a hidden error message behind the splash screen you cannot see but need to close before the program can continue. Try pressing the left arrow key and then Enter on your keyboard or the right arrow key and then
• Movie Studio

  13 answers, most recent on 8/17/2023

  Program Error
  Out of the blue Studio 23 crashes when trying to import video files. Has worked fine since purchase. Message Error in Module "VCRUNTIME 140 dll" load address 0x00007FF8E55F0000 TO ADDRESS 0x00007FF8E55F 188C- EXCEPTION 0X0000005 ACCESS VIOLATION. I
• SOUND FORGE

  11 answers, most recent on 5/10/2025

  RE: SF 18 Pro Trial Crashing
  @ItsMeTho Interesting. Usually there should be an error message that the sample rate couldn't be set instead of a crash. But good to know that you found the solution Thanks for all the helps. 😊 Ya. I think it's strange behavior in general because
• SOUND FORGE

  7 answers, most recent on 1/5/2025

  RE: Preventing or correcting Sound Forge AS 17 90* rotation of mp4 file
  Hi John: I had four videos in this batch. 2 needed silence trimmed from the beginning. All 4 required audio improvements. I could not figure out how to split in my Magix s/w, so I do this using MP4Splitter that someone here recommended. Others gave
• ACID

  8 answers, most recent on 11/20/2023

  RE: product won't accept serial number, and other comments
  So I tried it again and it magically (magixically?) worked. Is the serial number registration process on their end just very, very slow? If so they should warn users to wait an hour or two before installing. Either way, the error messages didn't say
• Off topic

  One answer, on 3/3/2024

  RE: Reloading software on new PC
  @David-Somboretz Hi For Magix products, ie not Vegas Pro or any of its derivatives, they have their own forum - link is at the bottom of this page, then we need more information: All products full names and versions. The specification of your
• Video Pro X

  2 answers, most recent on 8/18/2023

  RE: [Closed] already register product
  @lee-sangho4740 Error code 14 usually means, that you installed the wrong product for which the serial number isn't valid. You can get the correct product from here: https://www.magix.com/int/support/my-service-center/product-downloads/ If the
• SOUND FORGE

  18 answers, most recent on 4/14/2024

  RE: Izotope RX 10
  Hello all, I've been trying to use Rx 10 elements with sound forge audio 16 for about a month, uninstall reinstall, nothing works. I have izotope portal installed and ALL programs authorized. When I go to preferences, add path, izotope, I keep
• Other products

  9 answers, most recent on 7/3/2023

  RE: Registration-Code- 14
  @Nayyar-Abbas Hello!  Error 14 means you are trying to unlock the wrong program with the serial number.  You can download the correct program here: https://www.magix.com/int/support/my-service-center/product-downloads/     Hallo! Fehler 14 bedeutet,
• SOUND FORGE

  6 answers, most recent on 11/4/2023

  RE: Serial Number is Invalid or may apply to another product
  Are you telling me that on Nov 2, 2023 for a purchase of the latest version of ACL made on the same day, Magix sent me a link to a version of the program from pre-2014 and pre-2014 installation instructions? How is that even possible? So I need to
• Video Pro X

  25 answers, most recent on 10/24/2024

  RE: Working with GoPro Timelapses
  I'm surprised Go-Pro do not have a program that would do that for you  @CubeAce Hi, GoPro might have that feature in GoPro Quick or GoPro Studio but I think they assume you've already set the camera as timelapse video or photo sequence as that has
• SOUND FORGE

  9 answers, most recent on 10/7/2023

  RE: SFP15 uninstall / reinstall failure
  OK, SP I tried that - no effect. I don't have a program icon on my home screen, it didn't install properly. rraud, I did the revo uninstall thing, downloaded the latest version from Magix, and when I try to install I get an error message saying my
• Movie Studio

  24 answers, most recent on 12/28/2023

  RE: problems with import mov files
  @Krzysztof-Nowacki When the program throws and error message like that, I doubt it is a hardware issue. I was able open and work on HEVC MOVs from an iphone 11 on my old i5. it wasn't a pleasant experience, but I could open them. This issue will be
• Photostory

  One answer, on 6/3/2023

  RE: Error while trying to activate with serialnumber
  @David-Kerpel Hi . . . . When I enter the code, -starting with P2-51912 . . . . The P2- prefix is for a pre 2015 Magix product. If you are trying to use this serial number on a newer product then you should be getting an 'Error code -14 you are
• Audio Cleaning Lab

  3 answers, most recent on 8/23/2023

  RE: I DO NOT UNDERSTAND. WHAT IS A POST? ALL I WANT TO DO IS RUN THE SOF
  hi @dale-w...a post is a forum article, like the one you started here, that explains your issue and then other users of the program will help you find the solution. can you tell us what is happening when you try to run the software, and what kind of
• SOUND FORGE

  One answer, on 1/31/2023

  Error: when trying to record
  Every time I Hit the Record Monitor or record, it states device not found. I Have reinstalled program still same Error.
• Movie Studio

  3 answers, most recent on 10/21/2023

  [Solved] Downloaded file does not install on 2nd laptop
  Hi, when I try to run moviestudio2023platinum_dlm_geu7q2.exe I get the following error message: A blank screen with a black exclamation mark on a yellow triangle. I'm not sure what this could mean. Please help. I am trying to install MAGIX Movie
• Music Maker

  7 answers, most recent on 8/19/2023

  RE: Installation process
  @Perry1961 The chime sound suggest that there is some modal message box window hidden somewhere that you need to close before the programs can continue. If you cannot move the splash screen to reveal the error message try instead pressing space,
• Music Maker

  9 answers, most recent on 7/24/2023

  RE: Sound problem.
  Thank you all for your help. As I suggested, it was in the errors of some document. I completely uninstalled the program, manually deleted all the folders from the C drive. Now everything started working again. The sound pools open. And this is the