• Music Maker

  2 answers, most recent on 2/19/2024

  RE: 10661
  @Chasidy-Dobbs Hi Music Maker is a Windows only program and will not install which is what the error message is indicating. If you have Parallels and a Windows OS installed on the virtual machine then you can try installing Music maker, however if
• Music Maker

  One answer, on 1/11/2024

  Closing Music Maker causes JRE crash
  Whenever I close Music Maker 2024, at least one other program using the Java Runtime Environment completely crashes. The programs of choice in my case are PyCharm and IntelliJ, both programming IDEs. The crash log often looks something like this: ##
• Music Maker

  10 answers, most recent on 9/12/2023

  crashes
  for some time now even after updates and patches my mm crashes and also has an error when i pitch and timeshift , i have the plus version , ive just been on the program with my project and i added drums and the whole program crashed.  
• ACID

  9 answers, most recent on 11/25/2024

  RE: Install Error -2147163964
  Thesis Question: Am I completely Cooked?   I'm having some issues with re-installing AP11, My error code is -2147163964I've so far done all of these:- Uninstall .NET framework and reinstall it- Uninstall C++ 2015 - 2022 Redistributable both x86 and
• Video Pro X

  12 answers, most recent on 10/8/2023

  RE: splash screen block error message
  @CubeAce @Ralph_S  It's important that once a drive is allocated a drive letter that it is never changed.  Ray, of course you can change drive letters, just like you can rearrange your folders eg move a project folder to a different drive. You just
• Movie Studio

  10 answers, most recent on 2/1/2024

  RE: Download Installation does not work
  @Serban-GHEORGHIU Welcome to the Magix users forum. What you have downloaded is the Magix Download Manager for MMS 2024. It is NOT the installation files, it is the file that, when run, connects to the Magix server and downloads the actual
• Music Maker

  17 answers, most recent on 6/11/2024

  RE: Previous Audio Error (still a problem)
  @Riley-Coach The simplest way is to start Music Maker as administrator. Make a right click on the program icon and then select this option in the right click menu. If the write-protected error message then goes away, there is definitely a privilege
• Movie Studio

  7 answers, most recent on 1/4/2024

  RE: Old Video Pro 2015 ver
  @JA-Conzen Hi Thanks for the error message. Try downloading and install the Visual C++ 2008 redistributable, both versions, from here, reboot the computer and then install the program. HTH John EB
• Movie Studio

  61 answers, most recent on 7/25/2024

  RE: My MAGIX software will not cut a DVD to Disc
  @rickduley Downloaded OK, the first issue is that the ISO is 5.5GB, so it won't fit on a single-layer DVD. That probably generated the (vague) Windows error message. Second issue is that there's a problem with the layer-break info. Here's what
• Movie Studio

  39 answers, most recent on 8/12/2023

  RE: Movie Studio - Audio and Music Editor 3
  I'm trying to externally edit an audio clip but I'm getting an error message with Music Editor 3. Error code -6. Possible that the installation folder is damaged. I'm unable to find how to reinstall the program. Do I need to reinstall Movie Studio
• Movie Studio

  One answer, on 2/15/2024

  RE: Crashing
  @James-NICKERSON3518 Hi We need a lot more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and please quote
• Music Maker

  33 answers, most recent on 1/17/2025

  RE: magix music maker 2024 won't load past loading keyboard shortcuts
  @SCOTT-CHAMBERLAIN In the past there were problems with hidden error messages (for example a message box if the screen resolution is too low) that needed to be closed before the program will continue. If you encountered the same problem it's
• Samplitude

  10 answers, most recent on 10/10/2023

  Export Error - Won’t Save New File
  I just ordered the Samplitude Pro X8 Suite. I have been using the Samplitude 20 program for some years now. To save the file working on, you have to export the file. With the new Samplitude program I can’t get it to export correctly. I need help.
• SOUND FORGE

  No answers, created on 10/10/2023

  Constant Error Message after editing
  I will be working on editing projects and invariably at some point when I save a file, I get the message "Warning. An error occurred while saving one or more files. The file could not be opened. Make sure the file exists and that you have access to
• Movie Studio

  80 answers, most recent on 2/12/2024

  RE: no audio for mov files
  Yes audio mixer is turned on and not muted. The video/audio tab option is checked and on in the program settings. There appears to be some error in the apple pro res video mov files when I try to import them I have no audio. If I shoot use h265 or
• SOUND FORGE

  11 answers, most recent on 5/10/2025

  RE: SF 18 Pro Trial Crashing
  @ItsMeTho Interesting. Usually there should be an error message that the sample rate couldn't be set instead of a crash. But good to know that you found the solution Thanks for all the helps. 😊 Ya. I think it's strange behavior in general because
• Movie Studio

  One answer, on 9/28/2023

  Unable to re-install MEP (2022 version)
  I had MEP installed on my computer.Had an issue suddenly occur today when trying to open it where it kept saying ''error 14''.I thus uninstalled the program, planning to re-install it...But when I try to it keeps showing this error message:  
• Movie Studio

  3 answers, most recent on 10/21/2023

  [Solved] Downloaded file does not install on 2nd laptop
  Hi, when I try to run moviestudio2023platinum_dlm_geu7q2.exe I get the following error message: A blank screen with a black exclamation mark on a yellow triangle. I'm not sure what this could mean. Please help. I am trying to install MAGIX Movie
• Movie Studio

  No answers, created on 6/22/2023

  error code
  I Can no longer access the program Magix movie studios 2023 because I now get an error code when I try starting the program. Error in module "Transitions.ofx" (load address:.......) to address .........(Exception ........"Access_Violation") and
• Movie Studio

  51 answers, most recent on 1/30/2024

  RE: Dual Layer DVDs - atrocious luck or is just my project
  @mark-perry Hi Thanks for the information. . . . . doesn't incudes the Adjust and Split tabs only Ok Ignore Cancel . . . . Different program versions - clicking the OK button will split the project however this is not what you want as the remaining
• Photostory

  2 answers, most recent on 12/18/2023

  RE: Photostory constant crashing when opening an existing or new project
  @peter-brown3959 HI The error is occurring with a Windows component, as a first step check the Windows 11 installation following this tutorial, steps 3 to 11. Although the tutorial refers to Windows 10 it also applies to Windows 11. John EBForum
• Photostory

  8 answers, most recent on 2/15/2023

  RE: [Solved] Inability to insert a video in a project on Photostory DeLuxe 2022
  @bdesha Hi . . . . NVidia GeForce GT640 . . .  I have a feeling that the replacement card is the cause of the problem that I am encountering . . . . I would agree - the GT640 is not usable by the program as it does not support NVENC - I would
• Music Maker

  27 answers, most recent on 12/6/2023

  RE: Upgrading from Magic Maker 2021 Premium to 2024 Premium
  Windows Update notifies me that Windows is up to date as of 9:50 am this morning. I temporarily turned off my antivirus and Windows Defender firewall to install update patches, but I still got the same "File in Use" error message. I was able to
• Photostory

  9 answers, most recent on 12/29/2023

  [Solved] Travel Maps version 5.0.0.500 crashes
  I've raised the following issue with Technical Support but am posting here in case anyone else is experiencing the same problem. Yesterday I opened Travel Maps to start a new animated map and was prompted to download the latest update (to version