• Video Pro X

  2 answers, most recent on 8/7/2023

  install of MAGIX Video Pro X15
  when tring to installMAGIX Video Pro X15 the program fails to uninstall prev trial version which is not on my computer as i already unistalled the trial version it sent an error report to magix but cant follow up
• Music Maker

  4 answers, most recent on 10/6/2022

  RE: [Solved] How to get unlimited loops to load
  First off....this company is an absolute joke. There are so many bugs in this program its unreal. How can i even submit a ticket for help from the company? All it has me doing is run in circles on the website through already asked questions. You
• Movie Studio

  5 answers, most recent on 7/31/2023

  RE: (MAGIX Movie Edit Pro Plus) & Photo Designer 7
  Hello again.(movie edit pro plus) I found my original software(CD) along with the product code in the box. I deleted everything from my computer,and reinserted the cd for download. I'm ready to lose my head, the first window is, has 3 options:
• Music Maker

  33 answers, most recent on 1/17/2025

  RE: magix music maker 2024 won't load past loading keyboard shortcuts
  @SCOTT-CHAMBERLAIN Hi Late to the party on this one - the MUMA location error is known to be occur when an external audio device is connected to the computer due to an external audio interface ASIO driver mismatch. If you are using an external audio
• Movie Studio

  29 answers, most recent on 5/10/2025

  RE: MAGIX Movie Studio 2025 Suite will not open after installing
  @Ken-Stanley Welcome to the Magix users forum. First, are you aware that Vegas Movie Studio 16 Platinum and Magix Movie Studio 2025 are completely different programs? The latter is built on the old Magix Movie Edit Pro. Movie Studio 2025 is NOT an
• ACID

  265 answers, most recent on 12/20/2025

  RE: Feedback on ACID Bugs
  so everything installed fine. I used the program this morning to make a song without issue (Shameless track post lol https://on.soundcloud.com/qrcMt). The problem in the updater not doing anything when the update has downloaded. The minute i click
• ACID

  No answers, created on 11/29/2024

  Acid Pro 11 Crash During Start
  I have Acid Pro 11.0.2.22 x64 installed on a Windows 11 Lenova Yoga 9 laptop. When I start the program, the splashscreen pops up and start-up continues loading uptio the begining few seconds of the vst scan. Once it hits that point in loading the
• SOUND FORGE

  11 answers, most recent on 5/10/2025

  RE: SF 18 Pro Trial Crashing
  @ItsMeTho Interesting. Usually there should be an error message that the sample rate couldn't be set instead of a crash. But good to know that you found the solution Thanks for all the helps. 😊 Ya. I think it's strange behavior in general because
• Video Easy

  11 answers, most recent on 2/26/2024

  RE: Registering a Downloaded copy
  @martin-k9847 I just need a serial key. How do I get one That question was answered much earlier in this thread: you need to buy the new version of the program. Sorry, there is no alternative! BTW, I don't believe either @johnebaker or I were
• Music Maker

  27 answers, most recent on 12/6/2023

  RE: Upgrading from Magic Maker 2021 Premium to 2024 Premium
  @DanM. It would appear, from the error message and the screen behind, that you are trying to install Music Maker whilst also having a version of the program open and running. Is that true? If so, try closing the version that is open and then retry
• SOUND FORGE

  3 answers, most recent on 12/28/2022

  [Solved] Audio Preferences "Error" will not choose "Stereo Mix" Realtek
  With Sound Forge Studio 16, Windows 10 and standard Realtek sound service from motherboard: - Under Preferences, Audio, cannot find any audio choice for "Record". I am using Windows Classic Wave Driver. Playback is Speakers (Realtek etc). Record all
• SOUND FORGE

  7 answers, most recent on 1/5/2025

  RE: Preventing or correcting Sound Forge AS 17 90* rotation of mp4 file
  Hi John: I had four videos in this batch. 2 needed silence trimmed from the beginning. All 4 required audio improvements. I could not figure out how to split in my Magix s/w, so I do this using MP4Splitter that someone here recommended. Others gave
• Music Maker

  9 answers, most recent on 8/1/2023

  RE: Not able to activate my product
  I am not seeing a problem with my email Removed by Moderator. So, I uninstalled the program and went to a link which now ask me to put in the serial #, once loaded an error came up, "shopmanager Cache DBerror. Driver NotAvialiable? Does that make a
• Movie Studio

  One answer, on 11/29/2023

  [Closed] I can't render my project
  I have a notebook with a dedicated video card i7 11th generation processor, 24GB of ram and a 1tb SSD, my Vegas Pro version 21 build 187, I have a project that I need to render urgently, the last time I went to render it was crashing due to lack of
• Movie Studio

  6 answers, most recent on 12/17/2024

  RE: Computer ID#
  @Daniel-Kosmatka Hi Is this a new installation and which program - full name and version - are you trying to login into? Can you post a screenshot of the error message you are getting. As @CubeAce has commented, the Computer ID is for older versions
• Movie Studio

  3 answers, most recent on 10/21/2023

  [Solved] Downloaded file does not install on 2nd laptop
  Hi, when I try to run moviestudio2023platinum_dlm_geu7q2.exe I get the following error message: A blank screen with a black exclamation mark on a yellow triangle. I'm not sure what this could mean. Please help. I am trying to install MAGIX Movie
• Video Easy

  3 answers, most recent on 3/11/2023

  Error code -24
  Bought it new in retail this wednesday and used the serial to download the program. But when I try to start it im getting error code-24.
• Movie Studio

  39 answers, most recent on 8/12/2023

  RE: Movie Studio - Audio and Music Editor 3
  Hi John, I get the same error message if I double click on the file MusicEditor.exe in the program files folder. I've tried getting it to work with the antivirus turned off. No luck. I've provided info about my computer in My Signature in my
• SOUND FORGE

  18 answers, most recent on 4/14/2024

  RE: Izotope RX 10
  Hello all, I've been trying to use Rx 10 elements with sound forge audio 16 for about a month, uninstall reinstall, nothing works. I have izotope portal installed and ALL programs authorized. When I go to preferences, add path, izotope, I keep
• Off topic

  One answer, on 3/3/2024

  RE: Reloading software on new PC
  @David-Somboretz Hi For Magix products, ie not Vegas Pro or any of its derivatives, they have their own forum - link is at the bottom of this page, then we need more information: All products full names and versions. The specification of your
• SOUND FORGE

  19 answers, most recent on 2/22/2024

  RE: Soundforge 17 Trial just won't launch. Windows 10.
  @Ludwig-Bouwer I suspect it crashes during the VST scan. Try moving the audio_plugin_scan_server and audio_plugin_scan_server_x64 executables in the Sound Forge program folder to a different location, for example create a new backup subfolder and
• Video Pro X

  25 answers, most recent on 10/24/2024

  RE: Working with GoPro Timelapses
  I'm surprised Go-Pro do not have a program that would do that for you  @CubeAce Hi, GoPro might have that feature in GoPro Quick or GoPro Studio but I think they assume you've already set the camera as timelapse video or photo sequence as that has
• Music Maker

  One answer, on 8/1/2023

  RE: freezes once open up
  @phillip-lamb It could be that there is a hidden error message behind the splash screen you cannot see but need to close before the program can continue. Try pressing the left arrow key and then Enter on your keyboard or the right arrow key and then
• ACID

  8 answers, most recent on 11/20/2023

  RE: product won't accept serial number, and other comments
  So I tried it again and it magically (magixically?) worked. Is the serial number registration process on their end just very, very slow? If so they should warn users to wait an hour or two before installing. Either way, the error messages didn't say