• Video Pro X

  25 answers, most recent on 2/4/2021

  RE: Comparison Chart VPX vs MEP High-End Audio Mastering
  @browj2 Hi John. Some video editors may be working with music tracks supplied by commercial studios that supply the tracks at those sampling rates and bit depths. All Magix is stating is it can faithfully handle such files or export them if going go
• Movie Studio

  15 answers, most recent on 2/1/2021

  RE: Burn failure - videodeluxe.log shows missing 'mc_demux_mp4_ds.ax'
  Remaining burn problem when running Movie Edit Pro Premium 2021 (Ver 20.0.1.73) on Windows 10 Pro (build 19042.746) HP 64-bit laptop (info in my profile). Earlier today (Jan28), I completed a -R DVD burn as 'Use All' for encoder, without error.
• Movie Studio

  15 answers, most recent on 2/1/2021

  Burn failure - videodeluxe.log shows missing 'mc_demux_mp4_ds.ax'
  Movie Edit Pro Premium 2021 (Ver 20.0.1.73) DVD 'burn' fails in Windows 10 Pro (build 19042.746) on HP 64-bit laptop; videodeluxe.log shows missing file. After viewing the 'Program Files' area, the Magix directory 'C:\Program Files\MAGIX\Movie Edit
• Movie Studio

  29 answers, most recent on 1/15/2021

  RE: 360 editing stuck
    Hi The issue you are having should not require a re-install which is a last resort option if the program stops functioning. There are other options and items that need checking and testing before even thinking about a re-install. In your case a
• Movie Studio

  29 answers, most recent on 1/15/2021

  RE: 360 editing stuck
  @steveh3100 Hi The issue you are having should not require a re-install which is a last resort option if the program stops functioning. There are other options and items that need checking and testing before even thinking about a re-install. In your
• Music Maker

  10 answers, most recent on 1/13/2021

  RE: music maker 2020 plus
  @henryebdon Hi . . . .  failure to play or record intermittently. it stalls and then might start. The red marker bar quite often runs in advance of the music.  . . . . This means your computer is failing to keep up with the processing requirements
• Music Maker

  10 answers, most recent on 1/13/2021

  RE: music maker 2020 plus
  I'm running windows 10pro. pentiumR dual-core CPU E5200@2.50ghz. RAM is 4.0gb(3.46 usable).32 bit operating system, x64-based processor. product ID 00330-800000-00000-AA011. fully updated. security is windows defender. problems are: failure to play
• SOUND FORGE

  6 answers, most recent on 1/12/2021

  Sound Forge 14 audio recording failure
  Current system : Windows 10 PC. Sound Forge 14 running. Previous functionality - Windows 7 where Sound Forge recorded and played back internal audio and heard through system speakers. Windows 10 plays back audio sources. Stereo Mix (recording) is
• Movie Studio

  9 answers, most recent on 1/8/2021

  RE: Magix Movie edit pro 2021 shuts down during exports
  @LAR You need to confirm or isolate/discount overheating of either the box (unlikely) or the CPU. Install a CPU temperature monitoring program. Your Motherboard maker will probably have one for your board. I use Realtemp, but it hasn't been updated
• Movie Studio

  9 answers, most recent on 1/4/2021

  RE: MEP2016 Projects files paths
  @CubeAce Hi Ray . . . . Is it really worth it unless you have lost your master export copy? . . . Good point - I have not got started on it yet, there is no rush as although they are in flv format I am not using Flash player in the web pages to play
• Other products

  3 answers, most recent on 12/24/2020

  Software activation
  I have 2.0 - I am also having issues with Soundforge 11 Seems this is where I am dumped to get support? Well, since I have no other choice..... Moving to a new computer has been hell. Running software prompts top register, I get an activation code I
• Photo & Graphic Designer

  7 answers, most recent on 12/22/2020

  RE: Reported communications error whilst trying to register
  @Richard-Peach Hi . . . . You'd better tell me what it is  . . . . Comments such as this are not acceptable in the forum - this is a user to user forum not Magix Support - and demanding a response is more likely to deter a user from helping you -
• Movie Studio

  One answer, on 12/20/2020

  [Closed] Rendering failure
  Trying to render any video in any version of Vegas Pro, shows up a error Problem Description   Application Name:    VEGAS Pro   Application Version: Version 18.0 (Build 373)   Problem:             Unmanaged Exception (0xe0434352)   Fault Module:    
• Movie Studio

  5 answers, most recent on 12/18/2020

  RE: cant get my hardrive to export to magix movie 2021
  @jim-klein Hi . . . .  i think also im having issues opening the program from my desk top i have to right click over it and open it that way as well as other programs as well . . . That is a Windows issue - you may have a pending update or just
• Web Designer

  4 answers, most recent on 12/18/2020

  Magix-Online Web Hosting Servers Down
  I have been having frequent problems (FTP) uploading my website (created in Xara Web Designer Pro) to the servers of Magix Online Web Hosting. The failure to upload on 2020-12-12 was blamed on "maintenance". From (at least) 2020-12-16 @ 21:00 GMT to
• Video Pro X

  53 answers, most recent on 12/23/2020

  RE: VPX crashing
  I used the default "Title Editing", and put the title at the bottom of a couple of static pictures. I realized that it was this title by exporting a short segment that bracketed the point where the export failed. I then deleted one part (pictures
• Movie Studio

  272 answers, most recent on 4/1/2021

  RE: Movie Edit Pro 2021 is out - New features
  @Scenestealer @SevCardy @browj2 @emmrecs @johnebaker @me_again Hi Peter. I am not sure if everybody realises that the smoothness of display of MEP/VPX generally is reflected in the very bottom left hand of the program interface next to the CPU usage
• Video Pro X

  53 answers, most recent on 12/23/2020

  RE: VPX crashing
  @Scenestealer Just to be clear, the most recent efforts and failures is with export to MP4 using AVCHD transport stream 1920x1080 29.97i, Task Manager indicates that VPX is using "GPU 1" at about 8%. Another point is that even though I've enabled
• Movie Studio

  13 answers, most recent on 12/4/2020

  RE: .Mov Files Won't Load
  HI Ray all of the above, yes. even to the point of installing the Main Concept mp4 add-on. In almost 40 years of using different software and computers I have NEVER seen anything as bad/user-unfriendly as MEP. why does it have to be hell-bent on
• Photostory

  7 answers, most recent on 12/2/2020

  RE: What is the best DVD disk for Photo's to show on my DVD Player
  @LouS Hi . . . . what the best/correct blank DVD Disk I should use . . . . Personally I use: for DVD - Ritek full face printable DVD-R discs, I can print the 'label' directly on to them no need for paper labels, have not had a failure with any of
• Rescue Your Videotapes!

  15 answers, most recent on 1/5/2021

  Conexant Polaris Unused CIR function- failure to install driver Win 10
  Like many others I facing BIG problems installing the driver for the video grabber! This is very frustrating when purchasing and it wont work!! Spent many hours finding out how to solve it, uninstall the software with and without USB (black),
• Movie Studio

  10 answers, most recent on 12/1/2020

  RE: Glitch Removed Media Pool Links/Disabled Some Effects
  @AAProds Hi The user created links are in the videodeluxe.ini file under the section [ExplorerV3_Tab0] mine look like this IDC_USER_BUTTON_00099_TEXT=Screencast RecordingsIDC_USER_BUTTON_00099_PATH=fs::W:\MAGIX\DVD_BD_Projects\Screencast
• Movie Studio

  One answer, on 11/21/2020

  [Closed] MP4 : Render - Create Video failure
  Product info: Vegas Movie Studio 17 Computer: Toshiba laptop Windows OS 8.1 version Problem: Vegas object not rendering to MP4 format I've created my first video (vf). Now, I would like uploading it to my youtube channel hence need to convert
• Movie Studio

  25 answers, most recent on 11/24/2020

  RE: External audio codec error
  @mark-houston Hi You might be setting too high bitrate for the video considering the DVD standard should not exceed 10,000kbps and you need to add the audio bitrate on to that. What type of audio is selected in the Advanced audio settings? if it is