• Movie Studio

  4 answers, most recent on 4/7/2024

  RE: Recent upgrade from Movie Studio Suite 2023 to 2024 including: NewBlue
  @Tellerik Hi. I noticed no-one answered your last post in 2023 so a belated welcome to the user to user forums. Your best bet to know for sure is to check your email receipts and any follow up emails for your purchase of MMS 2023 which would contain
• Music Maker

  2 answers, most recent on 3/25/2023

  RE: Purchased MM 2023 Premium can't find sound forge serial
  @sixfootgeek If you are talking about Sound Forge 12.6 you can download it from the Music Maker in-app-store. Since Music Maker is already listed under your products you already have registered it. Now you only need to login after the program
• Music Maker

  5 answers, most recent on 1/24/2024

  About commercial
  I got Music Maker Steam Edition (2020)I need this clear for commercial , 1. In commercial guide [...loop and sound..] "sound" mean sound of instrument when I write midi (select note in midi editor) Right? I didn't use any loop. 2. Can I create song
• Music Maker

  One answer, on 8/17/2023

  RE: logging in
  @Latasha-Young Welcome to the Magix user to user forums. Logging in requires you to use the same email address as you used to buy the software and so set up your Magix account and the correct serial key for the exact version and edition of MM you
• Samplitude

  One answer, on 7/26/2023

  RE: problemas na instalação do software
  @AlessandroLeite-Alessandro Certifique-se de inserir exatamente o mesmo endereço de e-mail inserido durante o primeiro registro.  Caso contrário, você criará uma nova conta de cliente e a licença não poderá ser encontrada em sua nova conta.  Se você
• Music Maker

  12 answers, most recent on 5/20/2023

  Magix Music Maker 2023 Premium keep freezing
  ust bought this beautiful software yesterday. upon complete installation and launch the apps keep freezing randomly. I can even login or click anywhere on the app interface. Need to close it through task manager. for info my pc: Windows 11 64 bit |
• Video Easy

  One answer, on 3/17/2023

  Login trouble
  I have registered my MagiX Video Saver long time ago., Serial number is P2- removed by Moderator But I had another e-mail adress at that time. So I can not log in to the program on my new computer. The product is recognized but not my e-mail adress  
• Off topic

  27 answers, most recent on 4/23/2023

  RE: Can't log in to my account.
  @akakoala Hi . . . .  I send a support request through this forum's functionality from an account which has a different email address than that used for the service centre the request is likely to be rejected . . . . That would be a fair assumption
• Web Designer

  4 answers, most recent on 11/30/2023

  How do I change my email address?
  My email address has changed, and the one registered with Magix no longer works. How can I inform Magix of the changed address? Sorry, should have said that I can still login with my original email address, but any emails sent to me by that (old)
• Music Maker

  3 answers, most recent on 1/25/2023

  RE: MUSIC MAKER 2023 PREMIUM - Cant find included soundpools that i chose
  Thank you Johnebaker and browj2! I had forgot to use login in the software and after that I found where to purchase items for my given credits and download them.
• Sequoia

  One answer, on 2/28/2023

  RE: DEMO ACTIVATION
  @Sebastian-Lopera Welcome to the Magix user to user forums. Are you aware there is a dedicated forum for users of Sequoia and Samplitude Pro here? I suggest you register at and repost your question there. JeffForum Moderator
• Off topic

  4 answers, most recent on 2/14/2023

  RE: [Closed] Problem in login to MAGIX personal area on web site
  Hi, I got a link from infoservice and was able to change password.Now my current (the old one) login key and password are working. I do not need my temporary key anymore and I can remove it.Thank you for your helpSakari
• Photostory

  2 answers, most recent on 2/22/2023

  RE: cancellation of annual subsciption Magix Photoshop Deluxe 365
  Email contract number (login to Magix, it's under My Contracts) and request to end the subscription to infoservice@magix.net at least a month before contract end. As for Magix, they could have added this info to one's account under My Contracts
• Music Maker

  157 answers, most recent on 12/30/2025

  RE: Wishlist for the next Music Maker!
  @DeOnea-Christian Hi Music Maker is free, the voucher enables the particular edition - extra features, functions, Soundpools and instruments - you purchased. Try downloading the free version from here and install, this is a 2 step process run the
• Other products

  2 answers, most recent on 1/6/2023

  RE: What is Mag store adress where I can downl. the pdod. I boutht again!
  @Kauko-Halonen Welcome to the Magix user to user forums. Go to ProducerPlanet, log in and you should see all your video and music purchases listed there. JeffForum Moderator   Tervetuloa Magix-käyttäjäksi käyttäjien foorumeille. Mene
• Music Maker

  5 answers, most recent on 12/27/2023

  Installation of MMM 2024 on Second Computer
  I have MMM 2021 with an approximate total of 43 VST's, plugins and other content. I've installed all update patches to bring mlm2024 current. I have a second PC that I installed the 2024 Free Edition of Music Maker on, so I can login to my Magix
• SOUND FORGE

  2 answers, most recent on 10/4/2023

  Can't upgrade from trial version of Sound Forge Audio Studio 10.0
  Hi, I'm trying to help my boss out. In the past, he had previously used Sound Forge 10 trial version, then 11, then 16. He decided to buy the full version of 10 but is getting a message telling him to upgrade to the paid version or enter his serial
• Rescue Your Videotapes!

  5 answers, most recent on 4/30/2023

  New Email address - had to re-register
  Hello, I have had to re-register into my account, as my email has been hacked. I went in to the new account and it said that my login details for my program had already been used - yes it has by me! I have forgotten my old password, but cannot
• Music Maker

  28 answers, most recent on 5/17/2023

  RE: Magix Music Maker Not Responding
  one more weird thing program froze so let it frozed reopend the same program on top of frozen and works but i cant have both open and have my login privlages  
• Movie Studio

  296 answers, most recent on 3/29/2025

  RE: [Closed] Feedback on Movie Studio 2023
  @Mike-Orland Hi. Go to your product login page to get to the Magix email address and ask. Normally in the past they ask you to deregister your current purchase and give your purchase details to your last order so they can bill you. Then soon after
• Music Maker

  7 answers, most recent on 12/16/2025

  RE: MUSIC MAKER 2026 ULTIMATE did NOT download only Premium did
  @Jerry-Nixon Hi, There are instructions that came in the email with your purchase and serial number. I suggest that you click on the links and read the instructions, reproduced below. Also, scroll down your email and look at everything else that you
• Off topic

  27 answers, most recent on 4/23/2023

  RE: Can't log in to my account.
  This is my statement of the problem "Can not login to my account I have several Magix/Xara programs but trying to login to my account produces aserver working on it and then times out. This has been happening for months. Noclearing of cache/trying
• Other products

  20 answers, most recent on 2/24/2023

  RE: [Closed] Installation of Vegas Pro 365 version 20 hangs indefinitely
  Ok so I logged in to that forum and posted in the off topic forum on there since I didn't see anything that addressed any technical issues and so now it has kicked me out of the site and I see this at the login..  
• Samplitude

  6 answers, most recent on 5/4/2023

  can't access the samplitude pro x forum with my original login
  Hello, I have not been using the pro forum in a while but since a few weeks I can't access nor reset my password to the samplitude pro-forum. I have not changed anything. I have tried many different times but I don't get any replies to my issue