• Off topic

  One answer, on 8/4/2011

  RE: Where is my domain name?
  This is a user community. Please contact Magix directly. Otherwise log in to magix-online.com and switch to "Domain service". Here you can find all of your registered domains
• Web Designer

  One answer, on 6/29/2011

  RE: How do I insert audio into webdesigner 6 and what format is compatible?
  You could use the category  "media widget" in the design gallery. You can chose between several players. The implementation is indirect via several cloud services. You have to register one time in the online services, but the rest is very
• Movie Studio

  2 answers, most recent on 12/2/2012

  Screen Capture (Take 2)
  Would be nice to be able to view the answers to my Screen Capture question but unfortunately I am met with: Dear MAGIX Online Services user, At MAGIX we are constantly working to improve our Online Services area. At the moment we are
• Web Designer

  3 answers, most recent on 6/3/2011

  RE: Website Maker or XARA Web Designer?
  I think the only thing I can really offer (I have not used the products yet, but it is my intention)... check to see about hosting.   I think with Website Maker you can ONLY host through MAGIX, and the application is online, it is not an
• Other products

  2 answers, most recent on 5/31/2011

  RE: why do i have to give MY password for my contact email ?
  Magix Online Services does not ask for your email password. You are required to set up a password for your Magix Online World account. This has nothing to do with your email.
• Other products

  2 answers, most recent on 5/31/2011

  why do i have to give MY password for my contact email ?
  Love the Video Vdit-Movie Maker program so far & the features of the Online community linking with website services etc.so i am condidering Website Maker as my next interest- BUT after all the form filling-WHY SHOULD I HAVE TO GIVE OUT MY
• Movie Studio

  One answer, on 4/18/2011

  RE: After reinstalling Movie Edit Pro 17, it is telling me I have already registered the product. Can't start the program
  Contact Customer Service... I can only assume that maybe you have installed or activated to there the program is in a locked mode; they should have assistance for that. You might try calling them at 305-722-5810 or use that live-chat online
• Rescue Your Videotapes!

  2 answers, most recent on 1/11/2011

  RE: Computer ID
  Some good news:   The product is great, so for sure you do not have wasted your money.   You need one time a free activation of the encoder to burn a DVD. I do not know where your problem is coming from. If you register the
• Other products

  2 answers, most recent on 3/1/2011

  RE: mpeg 4 conversion
  Hi TezzaReece,   you will have activated the MPEG4 codec, which should allow you to import MPEG4 files, and burn an AVCHD disc. But in my VideoEasy there is no option per se to convert. When you save the file to your computer, it's
• Music Maker

  2 answers, most recent on 5/2/2011

  RE: can I upgrade to premium now?
  You are best advised to contact the sales department for your country. They will then be able to provide you the upgrade price.   Also, normally in Music Maker (if you have the boxed version) you should be able to go to Help - Upgrade
• Samplitude

  2 answers, most recent on 10/16/2010

  RE: How do you get back to site to download content packs for Samplitude Producer?
  Hi,   Please read the following and choose what you need.   Support website: http://support.magix.net The MAGIX support website offers many ways to assist you with answers to general questions and technical support needs. You
• Other products

  One answer, on 10/11/2010

  RE: What is the status of myGoya?
  Hello,   myGOYA Online Desktop is on "maintenance mode". Currently there are no plans to continue this service.   Best,   André
• Music Maker

  One answer, on 10/6/2010

  RE: Recording issues
  Hi,   You got fine computer Toshiba
• Movie Studio

  One answer, on 8/14/2010

  RE: codec activation. cant find how to do it. there is no where that gives me the option to order online. like it says in the help menu
  Hi,   There is a way, go to http://www.magix.com then choose Help & Support, (You will have to log in) then choose E-mail support. Then proceed as follows, I have done some of your home work.   Step 1 Please pick the program or online
• Rescue Your Videotapes!

  3 answers, most recent on 7/9/2010

  RE: [Closed] English Instructions for Red uw Video's
  Hallo rogdodge and welcome There is nothing like that online but you can ask the support to send you the manual of the english version of  SOS Red uw Video's. You might find some slightly difference; the content of the software isn't always
• Other products

  One answer, on 12/11/2009

  RE: delete domain
  Hi, You will have to withdraw from the domain-contract by fax or letter to the following address: MAGIX Online Services GmbH c/o MAGIX AG, Customer Care, Borsigstr. 24, 32312 Lübbecke, Germany, Fax +49(0)5741/310768. However, to make sure that
• Other products

  One answer, on 11/30/2009

  RE: [Closed] change domain
  Hi I suppose that you just have a sub-domain like http://your-name.magix.net/website?! So the first part (your name) you can easily change! Just log in to the Control Center, go to "settings" and choose "web-address and more". There you can
• Photostory

  One answer, on 10/13/2009

  RE: Drag lower handle for longer duration, other slides don't adjust
  Hi there, I guess the left-hand slide overlapping the right-hand slide when just using the handle to extend the duration of the left-hand slide is behaviour by design. For what you want to accomplish, your approach would have to look like this:
• Other products

  One answer, on 10/7/2009

  RE: exporting multiple websites
  Well, I guess you'd have to register at least two domains, so you can publish a total of three sites (one to the free sub domain). Of course, registering paid-for domain names to export to other externally hosted domain names kinda defeats the
• Other products

  One answer, on 10/7/2009

  RE: Is Magix software also available for Macintosh computers?
  Hi, Not for Mac OS. If you're running Microsoft Windows on your Mac (either through virtualization or through a multi-boot setup), you should be fine, though. Check out
• Movie Studio

  One answer, on 9/30/2009

  RE: Is there a way to upload movies made in MEP 15+ to video sites?
  YouTube, yes. Not the other ones, though. All of these services would require a special implementation in the software to interface them directly. This only exists for YouTube and Magix' own online presentation platform (Online Album) in Movie
• Other products

  4 answers, most recent on 11/19/2009

  RE: [Closed] How to avoid staggering during playing back a video Tutorial
  Hi there, What kind of video tutorial is this referring to? Is this some video that Magix has hosted and published on their site, e.g. like the video ad embedded into some of the product information
• Other products

  One answer, on 9/17/2009

  RE: [Closed] I have registered a .com; post FTP directly to this web space?
  Hi there, If you want your website to actually appear under the domain name you purchased, which I trust you do, you will have to use Website Maker to build and publish the website. Make sure to tick the new domain name in the dialog you get
• Movie Studio

  One answer, on 9/16/2009

  RE: How do I export a video to FLV in MEP15 Pro?
  Hi there, I'm afraid Movie Edit Pro doesn't have a direct FLV output option. I can't really find any references to FLV file format output in the context of the screen capture feature, either. Possibly a misunderstanding? That said, there is a