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  • Off topic
    10 answers, most recent on 2/6/2026
    RE: Geen valideringscode ontvangen
    @Etienne-Verstuyf Thanks for the follow-up. I'm glad you were able to finally resolve the problem, and please don't apologise, we've all made mistakes like yours! Happy Video Editing! Jeff
  • Movie Studio
    9 answers, most recent on 10/10/2024
    RE: [Solved] YouTube Shorts Help
    @DarkWestern Magix is great for making YT Shorts! There are Movie Settings presets for "Social Media", being square and 9:16 (ie portrait video). It's a tradeoff between filling the phone screen or not zooming in as much using a square, or even 4:3,
  • Music Maker
    One answer, on 5/24/2023
    [Solved] Transfer of license
    I accidently purchased two forms of music maker with two different accounts. I would like to converge them all onto one account, a new account specifically for music production. Is there a way to do this so it all under one account? I also have
  • Video Pro X
    4 answers, most recent on 5/23/2024
    [Solved] Purchased Magix Store audio (ogg) files not found
    Hello is there any fix to this recurring issue on Video Pro X (16 & older) that when a project is loaded with Magix store content could not be found YET it is in the path that it was originally installed in AND present! I thought the current
  • SOUND FORGE
    15 answers, most recent on 1/2/2026
    RE: mouse won't click properly in sf 18 waveform
    bad news. these settings worked for about 6 hours then reverted back broken. I sure hate to reset again. i went back thru your notes and did all your recommendations and it's still broken. Ideas?
  • Audio Cleaning Lab
    5 answers, most recent on 12/13/2023
    [Solved] Split tracks and fade in/out
    I'm new to ACL 4 having used Audacity for so long. What I could do in Audacity in 2 minutes is taking me a lot longer in ACL. If I record side A of a record and there are 6 tracks, I would like to apply fade in and out on each track. Especially for
  • Photostory
    9 answers, most recent on 2/3/2026
    Magix Travel Maps - OpenStreetMap issue
    Is anyone else having an issue with OpenStreetMap in Magix Travel Maps? I have 4 PCs all running the latest version of Travel Maps. Two are running Windows 10 and Two are running Windows 11. All are fully up to date with Windows updates. All are up
  • Web Designer
    One answer, on 3/20/2026
    RE: Magix Web designer Premium Upgrade
    @Ria-Werven This software is no longer published by Magix. You need to subscribe at Xara.com to get the newest version. They have a 30% off discount code on their website for Magix customers if you subscribe to Xara Web Designer 2026. That's all.
  • Movie Studio
    69 answers, most recent on 8/10/2025
    RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
    Thanks all for your help and suggestions. Need some time to get my head around, and try options. Got other things going on too at moment so can't spend too long on this right now. Will definitely pick up again. Is great to have real people to answer
  • SOUND FORGE
    8 answers, most recent on 2/28/2026
    RE: Sampler tool not working in SF 18
    I've just upgraded to Sound Forge Pro 18 and am encountering the same issue. The sampler tool is not working. No errors are generated, just nothing happens at all when trying to open the tool. I've also just opened a Magix support case.
  • Photostory
    4 answers, most recent on 3/29/2024
    RE: [Solved] Unlink Audio and Video Tracks in PhotoStory 2024
    @ROBERT-STEPHENS Hi Robert, Unless something has changed from the version that I have, the audio part of a video clip is on one track, not on two tracks and cannot be separated. For this you would need Movie Studio Platinum/Suite. You mention adding
  • Music Maker
    2 answers, most recent on 9/13/2023
    [Solved] Yellow Playback marker
    Hey I recently got back into Music Maker and was working on a project when my playback marker at the top shrunk to a yellow square and I could not edit it. I tried F4 to reset the layout but that didn't do anything, I can't seem to extend it out by
  • Off topic
    163 answers, most recent on 6/12/2026
    RE: Magix support has not responded to support tickets for months
    @Christiaan-Deliaert Thanks for the additional information. I can only say I agree with you, unfortunately! Magix as a company are doing themselves absolutely no favours at all when emails receive no reply and genuine concerns about the non-arrival
  • Music Maker
    13 answers, most recent on 10/21/2025
    RE: 2024 2025 2026 none of them work and support are ignoring my tickets
    @pete-thomas This sounds like an audio driver problem. The Music Maker ASIO driver is a generic ASIO driver which is based on the FlexASIO driver. It might not work well with every hardware. It's recommended to use an external audio interface with
  • Video Pro X
    9 answers, most recent on 1/22/2026
    RE: Access violation error n NTDLL,dll
    SAME ISSSUE!!!! Spent all this money and it fails ! When is MAGIX going to fix this ??? my issue is with VIDEO PRO X17
  • SOUND FORGE
    15 answers, most recent on 3/29/2026
    RE: Error Message -24
    Error Message -24 I found the solution finally!!! The email address is case sensitive! Check under "My Account - User Data" and copy and paste the email address from there into the activation window! "No Thanks" to MAGIX for all the unanswered
  • Off topic
    No answers, created on 4/1/2026
    [Closed] BORISFX now owns Vegas Pro, Soundforge, Acid Pro !!!!!!!!!!!!
    As Vegas Pro, Soundforge and Acid Pro are under said ownership of BorisFx, all enquiries should be directed to their sales or support staff. As it states in one part of the BorisFx FAQ to contact Magix for older software patches or bugs, this is not
  • Movie Studio
    24 answers, most recent on 9/20/2025
    RE: Inserting a clip on the timeline
    Hi John, Yes indeed and that works very well with objects/MP4's, but not for takes...😒😒 as explained above by browj2. My current work-around for moving takes on the timeline (shuffling) is: Estimate the timeline gap necessary to house the "to be
  • Movie Studio
    One answer, on 4/28/2026
    program won't open- frozen
    The program won't load, it is frozen. an error appears but I cannot click on the notification. I've uninstalled all Magix programs and re installed. I've done everything the ai support tells me to do and nothing helps! Magix Premium 2026 .
  • Music Maker
    7 answers, most recent on 6/14/2026
    RE: Magix Music Maker 2026 Premium – Software Becomes Unresponsive
    @Rhynhardt-Louw If you restart your computer, all background programs will be closed. For this, select the Restart option and not the Shut down option. If Music Maker then runs normally, it's caused by another program. If you start another software
  • Movie Studio
    46 answers, most recent on 1/28/2026
    RE: BEWARE Latest Nvidia GTX 591.44 Drivers
    Greetings all, Nvidia have released RTX driver 591.59-desktop-win10-win11-64bit-international-dch-whql available as Game Ready only. On my system with RTX 4060 and MS2025 this driver still DOES NOT give NVENC hardware encoding with H.264 or HEVC but
  • Music Maker
    One answer, on 6/22/2023
    RE: [Solved] Midi to Audio
    @Tomasz-Szwej There is no freeze function in Music Maker. This feature is available in Samplitude Music Studio or Samplitude Pro and it will convert the selected track or audio object including all VSTs into a WAV file.
  • Other products
    13 answers, most recent on 6/14/2026
    RE: List of Soundpool loops by name
    @drkkurrent If you don't have a backup of your license it's the same as not having anything at all. And if you don't want to pay $1000 to purchase the Soundpools again, I can only recommend that you don't release your song commercially. Or re-record
  • Movie Studio
    3 answers, most recent on 5/10/2026
    RE: Object Color
    @hdrechsel18 Hi Harry, Right-click on the object, Object color (near the bottom), select a standard colour from the fly-out list. The Object Properties allows more colours, that is all. You can also set track colours using the dropdown in the track
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