• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  When i go to apply patch 11.0.2.21, it just closes the updater and nothing happens. Have tried installing when program closes and the "update now" option. Nothing happens. Very frustrating.Any help getting this to work would be appreciated :)
• Web Designer

  7 answers, most recent on 9/3/2022

  [Solved] Allocated Web Space Unavailable
  I have Web Designer Version 18.5.0.63630 with an allocated web space of 5GB.I recently create a web page containing an MP4 video with a loaded size of 659MB. The other 22 elements in the folder total about 250K. My problem is that my Disk Space Used
• Music Maker

  3 answers, most recent on 10/21/2022

  [Solved] Can't use MM ver. 31.0.1.13 offline after buying Vita Sampler.
  Greetings:I should know why. But, I can't figure this out. I recently upgraded my MM 2022 Premium to Ver. 31.0.1.13 on 09-20-22. Everything looked and worked fine in Win10. I could even access it offline to continue my projects. Last night I decided
• ACID

  9 answers, most recent on 9/3/2024

  ACID Pro/Music Studio still a valid tool/DAW choice in todays market?
  Hello All, For those of you who have some ACID Pro/Music Studio experience.... Can you please comment on: ---Can anyone with experience with ACID production, explain as if to a class of students interested in Music Production, what makes ACID
• Music Maker

  27 answers, most recent on 12/6/2023

  Upgrading from Magic Maker 2021 Premium to 2024 Premium
  When I look at the options for upgrade within my program, it only shows an upgrade to 2024 with an annual subscription to Loops Unlimited. I'm looking for the upgrade to 2024 Without Loops Unlimited for $39.99. Any advice is appreciated.
• Music Maker

  4 answers, most recent on 8/29/2022

  [Solved] missing content
  A few days ago I purchased a boxed/DVD Magix MM Premium 2021 (yes, 2021 - not a typo) specifically because it offered additional content (soundpools and VSTs). After going through numerous, seemingly never ending updates I cannot find anything that
• SOUND FORGE

  One answer, on 1/2/2024

  trying to save a music file and getting error - Soundforge Pro 16
  error - "an error occurred while opening a codec. I am totally unfamiliar with any type of software so any help is appreciated I have no idea what a codec is. Is that something that should be included in the original software or something else I
• SOUND FORGE

  One answer, on 10/1/2023

  help tutorial
  i cannot get past the "push record button" on the tutorial. the "next" button does not highlight. i am trying to record on two channels. any help would be appreciated.
• Other products

  One answer, on 5/12/2026

  [Closed] Vegas Pro 16 & 20 continually malfunction in so many ways
  I have been having global problems using Vegas Pro for years. This is both with Windows 10 and 11. It is with both Vegas Pro 16 and 20. I have reinstalled these so many times. It is both with my desktop and laptop computers which have good specs. I
• Audio Cleaning Lab

  25 answers, most recent on 11/4/2025

  RE: Open GL driver error
  OK folks i do appreciate your help and i'm sorry to keep posting things about my issues because the magix software still works OK despite the open gl error messages i get when i launch the program but I'm attaching the read out from a open gl
• ACID

  10 answers, most recent on 4/12/2024

  RE: [Closed] Magix has totally destroyed Sony Acid
  I have finally decided to remove all products by Magix from my computer. Support is terrible. My license Acid products no longer works. This company has poised all of the software with spam advertising and has little to no support. I wish
• Photostory

  6 answers, most recent on 10/25/2023

  RE: codecs
  Hello Jeff and John. Thanks so much for your help with this. Much appreciated. John. I did as you suggested File, Export, MPEG-4. Saved it onto my desktop, then used youtube to upload it. Worked. Stress relieved. Best regards Terry.
• SOUND FORGE

  One answer, on 11/29/2023

  when opening program - static background
  Just uploaded a new version of Sound Forge Audio Studio 17-- have used an older version in past. When opening my music there is a background static that does not allow me to hear the music clearly. Any reason for this? Am I doing something wrong?
• SOUND FORGE

  38 answers, most recent on 12/23/2023

  RE: Unable to save project in any format other than .SFAS
  @SP. I have not. My intent is to solve the issue with the program I have ALREADY purchased. Even if the Pro version did work right out the gate, it would only be a temporary solution as its a "Demo".I would only be pushing back my current issue. I
• Movie Studio

  14 answers, most recent on 4/8/2024

  upgrade advice - movie studio suite 2023 to movie studio suite 2024
  i currently run movie studio suite 2023 on my i5 processor laptop i have now purchased movie studio suite 2024 upgrade only issue i am buying new modern hardware (desktop pc) for movie studio suite 2024 suite will it install as a standalone package
• SOUND FORGE

  20 answers, most recent on 5/23/2024

  RE: Issue with Sound Forge Pro 16 and scripting
  I haven't checked it out with newer versions of SF. I would greately appreciate if you could send me the 2013 SDK. It’s still better than the 2005 one. Thx in advance.
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  @Steven-Wood Some additional things you could try: Open cmd.exe as administrator (it's best to enter cmd in the Windows search and then right-click the search result to start as administrator), type DISM.exe /Online /Cleanup-image /Restorehealth
• Movie Studio

  8 answers, most recent on 10/25/2023

  RE: Can not install Movie Studio. File corrupted and unreadable?
  Okay, hitting the Esc key did work. I get a message that there's a display issue or I need to adjust the zoom. Maybe that's why it was hanging. I can figure that out later. Thank you so much, I appreciate the help.
• Web Designer

  One answer, on 12/6/2023

  Move 'Xara Web Designer' from old pc to new pc - how?
  I have a new Windows 11 pc that I want to use Xara web designer on, but it says I cant use it because it is already on my old Windows 10 pc. How do I remove it so that it will register? Your help appreciated. Thanks Rob
• ACID

  3 answers, most recent on 1/1/2026

  RE: Missing ExpressFX Reverb DLL in ACID Pro 8.0.12 on Windows 11 Home
  @Andrew-Goode First, since this is essentially the same question as you asked in your other thread, my initial response was to consider hiding it and asking that all responses and further postings were made there. However, I do accept you are asking
• Movie Studio

  6 answers, most recent on 9/3/2022

  [Solved] Positioning help for Four Videos
  I have done this before but with upgrades it seems that the technique has changed and so would appreciate some advice please. It is a 16:9 project and I wish to have a short section with four videos showing. Having reduced the first video to
• SOUND FORGE

  3 answers, most recent on 2/19/2025

  Redeem a voucher code.
  I purchased Sound Forge Audio Studio 17 from a third party. I have the physical installation disc, not a download. The disc came with a voucher code that I'm supposed to use to receive the serial number. Whoever, I can't find where to enter the
• Music Maker

  3 answers, most recent on 11/21/2023

  RE: Soundpool format and billing issues
  I purchased the Sample Package Bliss 2: Atmospheric Vocals Commercial (Royalty Free) Commercial Unlimited But it is not showing up in Music Maker. I also purchased the soundpool subscription. However, I'm facing an issue as neither is appearing in
• Video Pro X

  7 answers, most recent on 8/24/2023

  RE: What can one do other than re-shoot!
  Sorry, it's VPX 10+ Many thanks. That sounds like a plan. I'll give it a shot. Appreciate it.