• Movie Studio

  3 answers, most recent on 3/8/2021

  RE: No audio when opening video in Movie Edit Pro Plus
  Using Magix Movie Edit Pro Plus 2020 ver. 19.0.2.58. Running Windows 7 64-bit OS with latest updates. PC specs: i7-2600, 3.40 ghz cpu, 16gb memory, Nvidia GeForce video card. Hardware hasn't changed and it was working fine till now. Tried
• Video Pro X

  3 answers, most recent on 3/2/2021

  RE: takes too long recording a video in mp4
  @Rolando-Vergara Hi . . . . takes too long recording a video in mp4 . . . . a 40 minutes video takes one hour aproximatelly . . . . Do you mean exporting the 40 min recorded video to MP4 takes approximately one hour? If so the export time depends
• Samplitude

  One answer, on 2/15/2021

  License
  Program won't start claiming my hardware might have changed and my license cannot be verified. Samplitude Music Studio Build 36, 4 bit. My Internet provider, Xfinity (Comcast), replaced the router Saturday, Feb. 13. No problems using SW before that.
• ACID

  2 answers, most recent on 2/14/2021

  I own ACID PRO 9 but SONY FX plugins are in DEMO
  I own a legal copy and installation/registration of ACID PRO 9 - it works except the SONY plugins all show DEMO MODE which puts clicks and pops in the audio all over the place. has anyone had this experience. Just to be clear - the only hardware I
• Video Pro X

  9 answers, most recent on 2/14/2021

  Video continunity consistently out of sync, abberant frame movements.
  Hello all, I am having issues that are making it impossible to produce videos with this software. When I import an MP4 video and attempt to play it in Video pro X the content rapidly goes out of sync with sound. But it is more than that, as it
• Movie Studio

  9 answers, most recent on 2/9/2021

  RE: Video editing software not working anymore.
  @emmrecs Hi Jeff. I read your post and agree. I have said many times now on this forum that Windows 10 is now an evolving operating system and the latest update as far as I can see is disabling any form of flash use along with other updates due to
• Off topic

  47 answers, most recent on 4/9/2021

  RE: Offending and insulting comments from members
  @HellRaiser Public Ip's addresses are dynamic and they can change at times. However, it is safe to assume Magix use an assortment of methods to uniquely identify a member. IP address, ISP, geolocation, identifying information from the members
• Movie Studio

  7 answers, most recent on 2/5/2021

  RE: Video not showing in preview
  @PMNC @CubeAce Hi I think the key to your success is that after following Johns tip the program is using the Intel GPU for "Program Settings >Display >Display in the arranger > Video mode" instead of the Nvidia. Following this, for the sake
• Other products

  4 answers, most recent on 2/6/2021

  RE: MP3 deluxe 19 stop working
  Thanks SP, but no. It makes no difference in going through Properties, neither does running the program as Administrator. I did not expect compatibility issues as the program worked fine just last week without any change in hardware or software.
• Movie Studio

  30 answers, most recent on 1/30/2021

  RE: Can't import a .mp4 file
  @Borislav-Stoyanov Hi Boris. Turning off hardware acceleration within the program is the fix if you do not have either an appropriate Intel GPU or nvidia card of the required generation. You may also want to change the video mode from Standard mode
• Movie Studio

  30 answers, most recent on 1/30/2021

  RE: Can't import a .mp4 file
  @Borislav-Stoyanov Hi Boris. Try disabling all hardware acceleration in the program settings. Then shut down the program and restart it to make the changes stick. You should then get an image showing. It sounds like your system does not have a GPU
• Movie Studio

  46 answers, most recent on 2/11/2021

  RE: Rendering slow - always shows "no hardware encoding"
  @jonboy834 Hi . . . . I just test-rendered a 1 minute movie (no contrast, brightness, sharpness etc no transitions,no titles etc) to MP4 at 29.97fps 1920x 1080 etc With no hardare encoding, it took 1 min 40 secs approx. Based on Magix comments re
• Movie Studio

  46 answers, most recent on 2/11/2021

  RE: Rendering slow - always shows "no hardware encoding"
  Greetings, I agree that we're just going round in circles. We don't like Magix's (possibly) questionable marketing speak and i can't see Magix changing it. Back in October 2020, after falling into the snare of buying MEP2021 only to find my Nvidia
• SOUND FORGE

  7 answers, most recent on 6/20/2023

  RE: The system suddenly is not launching and asking for registration?
  For some reason, the 2nd channel on the stereo mode is now very low/unbalanced compared to Channel 1, I have not ever read of, or experienced that behavior due to a Win 10 update or an 'Elevated Privilege' tweak.Does the waveform channel display
• Video Pro X

  19 answers, most recent on 1/25/2021

  RE: Mangled Audio with every track
    @emmrecs I appreciate the link to the contact for support. Literally could not find it on this site as all the links to 'Contact Support' just take me to a 'Find Solutions' Page with no actual links to contact support and seemed to lop me back to
• Video Pro X

  19 answers, most recent on 1/25/2021

  RE: Mangled Audio with every track
  @John-Smith5561 Please read my response to your other post. Have you checked that your audio drivers are fully up to date? Exactly what changes have you made to those audio buffer settings etc? Unfortunately, the fact that the audio plays perfectly
• SOUND FORGE

  4 answers, most recent on 1/22/2021

  RE: starting soundforge up
  What do you mean by "hardware change? Do you have it installed on two PCs and are switching back and forth?? Otherwise, I am not at all familiar with SF 365 registration process, aside from it can only be activated on one PC at a time.
• SOUND FORGE

  4 answers, most recent on 1/22/2021

  RE: starting soundforge up
  Hi there. this is issue is happening on the same pc everytime i want to start sf (365) with no hardware change at all. So i don't understand why i have to deactivate and activate the same pc over and over again. Regards
• Samplitude

  4 answers, most recent on 1/18/2021

  RE: Computer ID
  Thankyou for your welcome and your quick reply. There is an option for activation via another computer, but I logged on to my Magix a/c, saw the option to activate a previously registered product and never got beyond the demand for the computer ID
• Movie Studio

  15 answers, most recent on 1/17/2021

  RE: Magix Movie Edit Pro crashes when trying to open up another tab.
  @Spad Hi . . . . I'm using version 17.0.3.178 . . . . This is MEP 2018. In the Program Settings, Display options tab try changing the Video mode to Compatability mode (Video for Windows) and check if the 'Hardware acceleration . . . .' and 'Hardware
• Movie Studio

  9 answers, most recent on 1/14/2021

  RE: .MOV files not playing
  @KM1 Did you try these? Program settings, Import/Export tab, uncheck "Hardware acceleration for playback if possible. If that doesn't work: Display options tab of Program Settings, change the Video mode to "Compatibility mode." John CB
• Rescue Your Videotapes!

  19 answers, most recent on 1/20/2021

  RE: NTSC in black and white
  Hi @johnebaker Thank you for your reply. I checked the article and can't really see the "Video Standard" as an option. However, I checked the "Hardware & drivers" section, where I changed the Display and the Format to NTSC_M. Even though it
• Movie Studio

  11 answers, most recent on 1/9/2021

  RE: H.264 output to bluray is jittery on moving objects
  @johnebaker So, an off topic (but related) question if I might. I sometimes see the "jittery" (jumping) video that you mentioned in motion shots of TV movies streamed over the web that I record via screen capture. I have experimented with capture
• Movie Studio

  12 answers, most recent on 1/7/2021

  RE: Program and project start menu problem
  John, thank you for the extra suggestions. 2 days ago I tried them all. Unfortunately with no effect. Still same problem :(. In order to move forward, after having spend several days trying to solve this issue, I purchased a new laptop PC,  updated