• Web Designer

  No answers, created on 11/22/2019

  Failure to import jpeg
  I am unable to import some jpegs, even though they were created by the same camera, designer pro says : some features of the file not supported. Has anyone else seen that issue ? Any known workaround ?
• ACID

  7 answers, most recent on 11/16/2019

  RE: Bought Producer Planet Scores--no Acid files as demo'ed.
  @Royce-Lerwick One of the main reasons, I believe, that people get ACID or Music Maker is to use loops to create songs, or to create loops to make songs. If you just want to add a song to a video, you do it in a video editor, not ACID. I suggest
• Movie Studio

  195 answers, most recent on 2/12/2026

  RE: Any problems to expect if upgrading CPU/MB/ and operating system?
  Hi all, Ray, you have enough material here for a book. The screen rf problem was just dust on the screen. I now keep a Swiffer in my office to dust the screen, the desk and other places where dust quickly collects. That reminds me, my Surface Pro
• ACID

  One answer, on 11/19/2019

  Initialising DirectX plug-in failure
  Hi, hope someone can help, and apologies if this has been discussed on a previous post. I purchased Music Studio 11 64bit this morning and have yet to be able to use it. It installed fine, but on running the software for the 1st time it freezes
• Photostory

  6 answers, most recent on 10/17/2019

  MPEG4 failure
  Hi. I can´t get the MPEG4 working in PhotoStory Deluxe 19.0.1.24: If i try to Import an MPEG4 video, or if I go under->Styles->Christmas and try to play it: it comes up with the same: The program needs access…….. MPEG4-codec Any suggestions,
• Movie Studio

  195 answers, most recent on 2/12/2026

  RE: Any problems to expect if upgrading CPU/MB/ and operating system?
  @CubeAce @Scenestealer @johnebaker  . . . Current Intel is 26.20.100.7212 . . . That is true, however they are the DCH model drivers - I too have not yet updated to them And nor have I! I did originally attempt the update but the result was a
• Movie Studio

  195 answers, most recent on 2/12/2026

  RE: Any problems to expect if upgrading CPU/MB/ and operating system?
  @johnebaker Hi John. I did wonder but there was no instruction manual with the power supply and no info on the box relating to the switch. If it's a limiter it would just ensure a failure in the system somewhere if it needed to draw more power. I'm
• Movie Studio

  21 answers, most recent on 10/5/2019

  RE: Need help with new computer specs
  @Scenestealer I think we are all confused as to what does which bit and when. Quite a bit of my new system seems overwhelmingly underused when exporting but it's still tons quicker than my old system without breaking a sweat. From what I'm reading
• Movie Studio

  19 answers, most recent on 9/15/2019

  RE: Disabling Automatic Project Save - Advice Please
  @johnebaker Depends on how you set up MEP John. I prefer a triple backup option ready for hard drive failures, one being off site and not the cloud. My main project folders are set up for a days shooting, not individual subject matter and may
• Movie Studio

  195 answers, most recent on 2/12/2026

  RE: Any problems to expect if upgrading CPU/MB/ and operating system?
  @Scenestealer Hi Peter. All my previous builds have used ASUS motherboards and I've never had a motherboard failure. Hence me getting behind on the tech as my present one has worked/is working flawlessly, but newer programs and external peripheral
• Movie Studio

  4 answers, most recent on 9/1/2019

  RE: Files in Disc Images Folder and Burning Discs
    Your comment suggests that you have a second drive. If this is an external USB hard drive then this may be the cause of the issues you are having. I would advise fitting a second hard drive into the PC if you do not have one or are using a USB
• Movie Studio

  4 answers, most recent on 9/1/2019

  Files in Disc Images Folder and Burning Discs
  Magix Movie Edit Pro Plus   Hello, I bought a new PC to edit video with, it has a SSD. I've found that in order to successfully burn a disc, without crashes, all the video files for the project need to be on the C Drive. Unfortunately, video files
• Web Designer

  10 answers, most recent on 8/31/2019

  RE: Complaints
  John, I have no idea what you are talking about. I do not know which comments you are referring to. I received a notification from you this morning about a complaint that I made to Magix earlier this year about product failures. I am leaving Magix
• Music Maker

  2 answers, most recent on 8/15/2019

  RE: How to record (external Keyboard) in MM (P) without overwriting?
  Thanks a lot, emmrecs, really appreciate it. Well, I thought the Range Bar was off, as it was not showing at all (no yellow showing), but now I am not so sure. The Loop was off = at least it wasn't highlighted either! I have been using MM since 2007
• Movie Studio

  9 answers, most recent on 8/8/2019

  RE: Surface Pro 6 and Video Deluxe
  The surface pro as far as hardware specs on the i5 just isn't the best machine suited for the job. It's good to start and run in a jam, but you'll really appreciate something with a bit more ooph such as a desktop with a dedicated graphics card. As
• Movie Studio

  8 answers, most recent on 4/14/2020

  RE: Cannot establish connection when trying to activete program.
  Here is the response I received from Magix. This resolved my issue; [snip] Please check whether the options TLS 1.0, TLS 1.1 and TLS 1.2 are ticked. Ifthat is not the case, please enable/tick these options and confirm yoursettings. [snip]  I
• Video Pro X

  126 answers, most recent on 8/9/2019

  RE: VPX11 released today - Comments
  @johnebaker Hi John. I want to go over to the Intel DCH drivers, preferably before Windows upgrades Based on my experience of testing this, I would NOT advise it! Before the recent 1809 Win update arrived, and having received a daily reminder pop-up
• Video Pro X

  126 answers, most recent on 8/9/2019

  RE: VPX11 released today - Comments
  What about the other four new effects, comments? Are they useful? Potentially useful? Redundant with other methods/plugins? John CB Honestly, not sure I'd personally install any of those upgrade bonus effects... I think I would install Titler Pro
• Audio Cleaning Lab

  No answers, created on 6/7/2019

  cd burning failure
  I'v been using audio cleaning lab 16 with windows 7 for several years and have been burning cds successfully. Using the same discs I'm now getting the error message: cannot write to disc SK/ASC/ASCQ03/0C/08. I have updated the burner drivers,
• Audio Cleaning Lab

  One answer, on 5/10/2019

  Failure to load programme
  I purchased a new version of the Audio Cleaning Lab as a download, but the new downloaded version will not load properly and I get messages saying that codes 8704,10196 and 9256 need to close and I have no idea how to close this so the download is
• ACID

  6 answers, most recent on 6/11/2019

  RE: Acid Pro 9 Trial .....NO MP3
  Seems a glaring oversight to put a trial out there that cant use Mp3 format as 97% of my libraries are in this format ...cant help feeling the endless patches and now rebranding to Acid Next its all becoming very messy ...Ease of use and the
• Movie Studio

  5 answers, most recent on 5/10/2019

  RE: Encoder delays video/advances audio out of sync MEP17
  John, I tried your suggestion although I was dubious that it would have any benefit. As best I remember, the audio stream is always two channels or more and that these options merely set flags in the frames to tell the decoder what to do with them.
• Samplitude

  11 answers, most recent on 4/25/2019

  RE: Interleaved Recording - Pro X4
  Hi again, and many thanks for the details you give. BTW absolutely no offense taken by what you write. 😀 However, there are one or two matters in your post, which do need commenting upon, sorry! This board is under Forum - Audio - Samplitude Quite
• Music Maker

  29 answers, most recent on 10/27/2020

  RE: How To Re-Download Instruments?
  There’s no proper uninstall for ANY of the content. The Microsoft uninstall tool that was mentioned above was able to clean them out of the system, but this did not make them re-downloadable. The solution was ultimately to do a fresh install in a