• Movie Studio

  7 answers, most recent on 9/4/2025

  RE: Video playback stutters
  @Frederik-deRoo HI . . . . Program: Magix Video Deluxe Plus . . . . What is the version number as found under Help, About? . . . . Hardware setup: wich information do you need? . . . . See this topic for what is required and please quote processor
• Music Maker

  9 answers, most recent on 4/6/2023

  [Solved] Objects not recording,reverts back to free version, Asio issues
  I posted about some glitches the other day, since then my SWAMP X-USB preamp I use (which has really been fantastic) has died and I've been forced to dig up my barely used PreSonus AUDIOBOX 96. Has anyone had issue with the presonus drivers using
• SOUND FORGE

  9 answers, most recent on 12/23/2024

  RE: Line in connection from audio source to a Windows 11 laptop
  @Steve-Weeks Hi . . . . Would I need to purchase an external Sound Card to enable this? . . . . Not necessarally, depending on the laptop make/model the single 3.5mm jack may be a combo input, for a microphone the plug has to be a TRRS, ie
• SOUND FORGE

  2 answers, most recent on 2/9/2024

  What Laptop
  Good morning. Over the last 20 years I’ve been using your good selves to help me secure a beautiful legacy for my Grandchildren in the respect of beautifully digitised vinyl catalogue of wonderful noise. Then Mrs Tatlock drops the bombshell: “That
• Web Designer

  2 answers, most recent on 11/28/2023

  Lost registration details
  I have recently migrated Xara Web Designer from a laptop to a desktop PC and cannot find my licence number anywhere. Where can I find this? Or, who do I contact?
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  Update (the sequel)......again, just in case anyone else has encountered this problem   So, the issue has returned (pretty much crashing every time I remove or change a VST on a track in projects)   I only use VST3 versions of any 3rd party
• Photostory

  2 answers, most recent on 3/18/2023

  RE: [Solved] Keine Videovorschau in Photostory Deluxe 2023
  @thomas-linsinger Hi Try changing the Program setings, Device options to CPU. If the video is still black, the we need more information. The specification of your computer system including Windows version, see this topic for what is required and
• Photostory

  15 answers, most recent on 1/28/2026

  RE: 2026 Manual doesn't agree with program - Split Photostory, etc.
  @doane HI . . . . the AVCHD, doesn't play back on my home BlueRay player . . . When I click to play either story it starts with the music playing and the first image, but won't advance to the next photo. I'm using the HD Static-General-Blue Grid
• Video Pro X

  12 answers, most recent on 12/12/2023

  RE: Crashing in video proX14
  @Stanislav-Zakharov Where are the projects video files stored? Which drive? You have a laptop yes? What are the video files from? A camera, a phone, or screen recording? Ray.  
• SOUND FORGE

  13 answers, most recent on 8/8/2025

  Can't register SF-7b even with the key
  I sent the text below to Magix Support 2 weeks ago and have not received a reply. Meanwhile, I found out that my product is registered with Magix. Why should my new registration not work? Thanks for any help! ================= I have been using SF-7
• Samplitude

  40 answers, most recent on 4/15/2025

  RE: Real Time Varispeed Sound Quality in Samp & WhichSound Forge Version?
  @gregory-battaglia Did you click on the Mon. button in the transport console to enable monitoring? Can you upload a screenshot of your Samplitude audio settings, the ASIO settings and the Mixer? For my session on 3/28/25-for which I traveled from
• ACID

  No answers, created on 1/10/2024

  No sound will record.
  Okay, so I have had some experience with troubleshooting this exact issue on acid pro before but this time i cant see anything that indicates there is a issue other than the shit dont record nothin. When I go into options>preferences>recording
• SOUND FORGE

  11 answers, most recent on 4/19/2025

  RE: SF Pro 18 Annoyances, Fixes?
  OVERVIEW DATA WINDOW - Hi @GoneToMaui, If your are referring to"Options> Data Window> Overview".. When disabled, it stays that way on my Win 10 PC. SIZE OF MENU BAR ICONS AND THE BAR ITSELF Changing the "High DPI scaling" helps in some cases.
• Movie Studio

  23 answers, most recent on 9/28/2024

  RE: Movie Pro 2025 Freezes
  @Lisa-Walter Hi, there's a couple of other reasons that may cause a crash but your PC should be more than capable of exporting your project, If it's a laptop check it's not overheating, the fans on laptops can draw in dust from fabric such as
• ACID

  2 answers, most recent on 5/4/2024

  Acid Pro 6
  I m trying to install my Acid Pro 6 software into my laptop (Window 11) and it's giving me error "the code execution cannot proceed because acid60k.dll was not found. Reinstalling the program may fix this problem". Can you please advise what this
• Video Pro X

  22 answers, most recent on 9/7/2023

  RE: Video Pro X reads Movie Edit Pro projects?
  @Kevin-Tam Hi As @CubeAce commented - nice laptop. If the laptop has a Hybrid mode that allows both GPU's to be used, my Lenovo Legion does, then turn this on. Not all effects are hardware accelerated on the RTX GPU. John EB
• Movie Studio

  24 answers, most recent on 9/3/2024

  RE: Xara 3D Maker 7
  @allaa-Azawi, @Bol, @browj2 Hi . . . . the 3D title editor doesn't open in MMS, only in VPX, unless you happen to have installed Xara 3D Maker. . . . the problem is still getting Xara 3D Maker installed and operating on W11. Can it be installed on
• Photostory

  2 answers, most recent on 2/26/2026

  RE: PS 2026 Uprade freezing
  @PeterD58 Hi Are you logging in to the laptop using a Microsoft Account and OneDrive is active? If not sure about OneDrive open the PS 2026 program settings, and on the Folders tab, if in any of the options you see 'OneDrive' in any of the folder
• Video Pro X

  7 answers, most recent on 12/13/2023

  RE: update from ProX14 to ProX15
  Thanks, guys, you are a legend. Just another quick Q for you guys: I believe you have done this a few times. I'm trying to install VPX14 on another laptop, which is a more powerful Processor 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz, 2803 Mhz,
• ACID

  3 answers, most recent on 1/1/2026

  Missing ExpressFX Reverb DLL in ACID Pro 8.0.12 on Windows 11 Home
  Happy new Year everyone. I need the original ExpressFX Reverb DLL that ACID Pro 8.0.12 (Build 26) normally installs via DLM. On my fresh Windows 11 Home 25h2 installation, the DLM fails to initialize, and therefore the ExpressFX Reverb plugin is not
• Music Maker

  41 answers, most recent on 11/17/2024

  RE: Program reacts very very slow
  Update: I took a break and closed my laptop screen. After 5 minutes, opened up , resumed and started to notice 3-4 seconds lag when clicking around. I will do a couple more tests to see if I can try at least pin point where the issue may be
• SOUND FORGE

  10 answers, most recent on 2/20/2024

  RE: Audio studio 17 serial number not working
  Hi raad, thanks fella but I've already tried that too. I had to reset my laptop as just installed Abelton live and was short on space in hard drive, I've also just bought a 49 key midi keyboard to use with it as now starting to remix, been a dj for
• Music Maker

  12 answers, most recent on 3/21/2024

  RE: Music Maker not working
  I have the 2023 that was installed late 6-2023 and been working great! I got a new laptop and just loaded 2024 on it and it work for about 2 days and now both programs wont logon to the server and I know my login but both programs a failing also I
• Movie Edit Now

  8 answers, most recent on 3/25/2025

  RE: Getting Firewire to work on an old laptop fitted with a FireWire socke
  Thank you John EB for your concern. I have no intention of buying any cables from Amazon. I hate Amazon and have even signed partitions against them as they have had a poor record of safety in Britain in some of their factories. If I do need