• Movie Studio

  2 answers, most recent on 4/11/2024

  RE: [Solved] needing a Serial number for my Purchase
  @Bobby-Williams Hi and welcome to the forum - albeit the wrong one. This is a public forum - never post Order numbers, Customer ID in a forum, you may lose control of your product. . . . . STUDIO 17  . . . . Vegas products, with the exception of
• Music Maker

  12 answers, most recent on 8/18/2023

  RE: [Solved] There are no samples.
  I`ve solve the problem. All samples that i`ve bought was registred at producerplanet.com. I just logged in  there and downloaded all packs that was purchased through Magix. And after that i just added it into library.
• SOUND FORGE

  2 answers, most recent on 6/5/2023

  RE: [Solved] Software disappeared after update
  @RH-Ding Maybe the update needed to uninstall Sound Forge first but was then blocked from installing. Please visit Magix.com and log into your user account, then download Sound Forge again. Alternatively look into the directory
• Audio Cleaning Lab

  One answer, on 2/2/2024

  [Solved] New Projects Folder
  Hello - Every time I start Audio Cleaning Lab 4, I get a folder created in my OneDrive folder. C:\Users\Dave\OneDrive\Documents\SOUND FORGE\SOUND FORGE Audio Cleaning Lab 4\ I went into Settings and changed it to: F:\Magix Projects The program
• Other products

  4 answers, most recent on 2/19/2026

  RE: Serial number
  @TLj Welcome to the Magix user forums. Exactly which Magix product do you own? Your post is tagged as "Other Products" so we really cannot help you without knowing which product you are asking about. JeffForum Moderator
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  would this be possible to share the installer for SF15? Hi @Olec, If you do not have a SF-15 activation serial code (and the paired email address), you would not be able to use it. If you do have the code, you can download the installer from the
• Photostory

  One answer, on 5/20/2026

  Asistente rutas de viaje de magix
  No me busca las localizaciones de las ciudades que le pido
• Music Maker

  4 answers, most recent on 5/6/2024

  [Solved] loops unlimited not working
  I was subscribed to loops unlimited and my card details changed during that month so my subscription charge failed for the second month and I was locked out of loops unlimited. I changed the payment details and paid the £14.99 and my account went to
• Web Designer

  13 answers, most recent on 9/19/2025

  RE: My Magix account
  @richard-gonzales Benvenuti nel forum degli utenti Magix, quindi non è un contatto per nessuno dello staff Magix. Credo che dobbiate inviare un'e-mail a infoservice@magix.net e porre le vostre domande, poiché sospetto che nessuno di coloro che
• Off topic

  13 answers, most recent on 2/27/2026

  RE: Payment not received email
  @riley-colwell @Tom_Sp Hello welcome Your first step would be is to contact PayPal as @SP. has already mentioned of said issue caused by PayPal of users payments not reaching Magix. So you should ask PayPal to reach out to Magix to sort out said
• SOUND FORGE

  7 answers, most recent on 4/2/2026

  RE: soundforge 17 error
  Hello! Did Boris FX buy Sound Forge & Vegas from Magix?
• Music Maker

  2 answers, most recent on 7/9/2024

  [Solved] downloaded fine but instillation not progressing in progress box
  hi, i have looked through to see if i could find anyone else with the same problem. i just brought the 2024 download version of magix music maker, however after the exe was downloaded i clicked on it and it went to the progress window but for some
• SOUND FORGE

  10 answers, most recent on 12/5/2025

  RE: Error Code 24. Just bought and installed.
  Hi. I have used the same email address, when I bought this Soundforge 17, and I have recieved all the emails from Magix, on the same email address. Still I get the faultcode error 24, when I try to open the program. I have never used any other email
• Movie Studio

  6 answers, most recent on 12/11/2023

  [Solved] installing same version of Movie Edit Pro?
  I have MEP version 17.0.1.128 on one computer and I want to install the same version on my other computer since Magix allows use on two devices. Unfortunately the installation link from the Magix website only updates to 16.0.4.124 which is
• Music Maker

  3 answers, most recent on 8/2/2023

  RE: [Solved] Unable to add soundpool that was bought from Producerplanet
  @ArticReaper This isn't a Magix Soundpool. To load the files into your project use the internal file browser in Music Maker or drag and drop the audio files from Windows Explorer into your project.
• Photostory

  4 answers, most recent on 12/6/2023

  RE: [Solved] Question about the text to speech feature.
  @Dennis-Marangoni Welcome to the Magix user to user forums. Interesting questions! I confess I had not realised that the Text to Speech feature was offered now in PS Deluxe 2024, so I opened my copy and yes, there it is! (I've used it in Movie
• MAGIX

  34 answers, most recent on 3/31/2026

  RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
  Magix has now sold Vegas to Boris. 😂 @SP. @derek 
• Movie Studio

  7 answers, most recent on 2/11/2024

  [Solved] Is there a social media subscribe template/lower thirds text?
  I have Movie Studio Suite 2024 and I've looked in the store, Producer Planet, all effects and templates with the software and can not find any social media subscribe templates or lower thirds text objects/effects available. Am I missing something,
• Movie Studio

  10 answers, most recent on 5/23/2026

  RE: Video Deluxe 2026 premium
  If I had known MAGIX doesn't support their software I never would have purchased it. NEVER AGAIN
• Movie Studio

  12 answers, most recent on 5/1/2026

  RE: Have downloaded Magix video de luxe 2026
  Jeff, thanks for the very informative letter. Will work on this over the weekend. You are, as Robert Burns once said "a gentleman and a scholar" ! The email I got is: ------------------------------- Ticket Number removed by Moderator Inbox MAGIX
• Samplitude

  2 answers, most recent on 2/22/2024

  RE: [Solved] What mode to avoid inadvertently interfering with the PLAY CURSOR?
  No, it's a tower. Windows 11 Pro, 64bit, 13th Gen Intel(R) Core(TM) i7-13700   2.10 GHz, 64 GB RAM. New, lots of space, SSD, etc.Thank you for your response! I was fooling with this tonight (I'm in Germany, it's 6:45 pm here) and I think I've
• MAGIX

  10 answers, most recent on 3/30/2026

  RE: Service Status: Loops Unlimited #Solved
  Apparently Magix Music Maker continues to have constant issues. It also makes me wonder why the problem like the one below persist. I have found no forum responses, no direct solution. - Why do these problems continue persist?- What is specifically
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  I purchased Sound Forge Pro 18 at Walmart Online. The voucher code does not work on Magix website. I've emailed twice with no response other than the ticket was generated. The website says 2-4 days for a response, but it's been over 10 days. I want
• Music Maker

  One answer, on 5/24/2023

  RE: [Solved] Transfer of license
  @ThePacksHunt Hi Contact Magix by email to: infoservice@magix.net giving them details of the 2 accounts and purchase order numbers and/or serial numbers and which you account would like them to be merged to. HTH John EBForum Moderator