• Music Maker

  3 answers, most recent on 7/10/2026

  RE: Need to cancel unlimited loops services
  @Jeremy-Wallace You can cancel the loops unlimited subscription in the welcome screen of Music Maker (if I remember correctly the button is on the right side under your login name and called "manage my subscriptions"). Otherwise you can contact
• Xara Designer Pro

  No answers, created on 7/30/2022

  My package says I need to update when I have done
  Every time i login it asks me to update my product . I have done this #
• Music Maker

  One answer, on 7/28/2022

  Cant login to magix store - An error has occured
  After fresh installation on updated win 10 pro Can't login Can't activate Only i can login to account by browser. What's goin on ??? All ideas from forum checked with no results - clearing cache, installing some net frameworks etc.
• Audio Cleaning Lab

  12 answers, most recent on 7/21/2022

  RE: My MACL 2014 does not seem to work correctly. I want to reload it.
  @henniej Hi . . . . MACL 2014 results seem different . . . . In which way are they different? What changed on the MAC or have you changed speakers or headphones? Check that a Windows update has not replaced the audio card manufacturer
• Music Maker

  23 answers, most recent on 7/17/2022

  RE: Magix Music Maker 2023?
  Weird, some slowness disappeared, when I started doing that cpu monitoring above (and noticed odditity with it...). I wonder what is going on, since I didn't touch anything. This is anyhow with my faster desktop setup (did not dare to try laptop
• Music Maker

  3 answers, most recent on 7/16/2022

  RE: reinstal soundpool format.wav
  @sergio-Grosman You don't need to remove anything or just one Soundpool at a time. If you don't want to remove the OGG Soundpools you can also visit https://www.producerplanet.com and download the WAV Soundpools from there. Just use your Music Maker
• Music Maker

  21 answers, most recent on 4/18/2024

  RE: Premium version crashes and reverts back to Free edition during edits
  @Wolfie-R There is a misunderstanding. If you just install Music Maker 2023 without paying you don't upgrade your edition but just update the program, to get some free new features and bugfixes (so that your projects hopefully don't crash any
• Music Maker

  23 answers, most recent on 7/17/2022

  RE: Magix Music Maker 2023?
  @David-Barselow Hi . . . . asking me to download a free version when I paid for a premium version I don't understand that anyhow thanks for the information . . . . I believe you are missing a point that has so often been repeated in the forum and
• Music Maker

  21 answers, most recent on 4/18/2024

  RE: Premium version crashes and reverts back to Free edition during edits
  @Wolfie-R You can try to download the newest version 2023 from Magix.com Perhaps it runs more stable. Just download the free edition and login with your user account to unlock all your features from version 2022.  
• Music Maker

  2 answers, most recent on 7/11/2022

  RE: Payment Cessation
  @A.S. You can install the program on a computer from somebody else and login into your user account and then select to cancel your subscription. Or you can contact sales support at infoservice@magix.net and tell them to cancel your subscription.
• Video Pro X

  One answer, on 7/10/2022

  RE: activation
  @snow-valentine Hi and welcome to the forum. If you registered the program with a different email address, you can log in to your account at magix.com the Account login is top right of the home page and change your email address to the one you wish
• Movie Studio

  One answer, on 7/7/2022

  [Closed] I don't have login.course my password i don't know
  Please give me a new password product Vegas pro15 trial
• Audio Cleaning Lab

  One answer, on 7/5/2022

  RE: Magix Audio Cleaning Lab
  @john-davies Hi . . . . . . . but the serial number that came with it does not match the current serial numbers . . . . What is the full name of the program and how old is it? Do you mean the serial number does not begin with P2- or P3- Depending on
• Music Maker

  3 answers, most recent on 7/4/2022

  RE: Lost app
  @James-Britten You can download all your registered programs from your user account at https://www.magix.com/int/support/my-service-center/ If you want to reinstall Music Maker just download the free version from Magix.com and install it. Then start
• Movie Studio

  3 answers, most recent on 6/27/2022

  RE: Error 14 after updating
  @Darek-Jakubowski Hi Please note this is a public user to user forum, not Magix support. . . . .  I bought online MAGIX Video Deluxe 2019 (Premium edition of Movie Edit Pro). . . . . When did you buy MAGIX Video Deluxe 2019? Unfortunately what you
• Music Maker

  One answer, on 6/27/2022

  RE: lost serial number
  Magix website, my account, login, my products.
• Music Maker

  3 answers, most recent on 6/25/2022

  RE: Trying to get my Music Maker software on my new computer
  And once installed just login within the program. After momment the program will recognise what you have and there's no need to put in the serial number. You'll just need to download soundpools and instruments and some features from within the
• Music Maker

  3 answers, most recent on 6/25/2022

  RE: Trying to get my Music Maker software on my new computer
  @joseph-norris6457 Hello, welcome Just login here and go to my products and download software. Stephen Forum Moderator  
• ACID

  4 answers, most recent on 7/1/2022

  RE: Possible to download loop content from Acid Pro 6?
  @Sean-Dennis Have you registered your software to a Sony user account? You can still use your login credentials at https://www.magix.com/int/support/my-service-center/ Maybe you can download the full content from there. Magix sells a lot of ACID
• Photostory

  One answer, on 6/22/2022

  RE: reinstalling software
  @Sean-OGeary Hi and welcome to the forum. Browse to magix.com, click the Account login icon top right of the home page and login with the email address and password used to activate the software. Under My products you will see your registered
• ACID

  3 answers, most recent on 6/22/2022

  RE: Acid Pro 5 - Track EQ Direct X
  @Clint-Calice You can download your registered products from your user account at https://www.magix.com/int/support/my-service-center (use your old Sony login credentials). I don't know how far you can go back for downloads, but it's worth a try.
• Music Maker

  3 answers, most recent on 6/21/2022

  RE: Soundloops section empty
  @David-Barselow Can you clarify exactly your question? Soundpools Unlimited is a subscription service, where access to anything "purchased" under that subscription is available to you only as long as the subscription is still "active"  (i.e., being
• Movie Studio

  One answer, on 6/19/2022

  VOUCHER KEY ERROR
  Hello my name is Darren Frank, i bought this software 06/18/2020 at a best buy in person, when i got home and tried to login on my computer for the software download it said that my voucher key was already being used..
• Music Maker

  6 answers, most recent on 6/17/2022

  RE: Why is this software so unreliable?
  Okay. Despite me changing ALL configurable folder paths to local, the program is STILL insisting on recreating content in the OneDrive folder. It creates in OneDrive: C:\Users\[user]\OneDrive\Documents\MAGIX\Music