• MAGIX

  No answers, created on 9/20/2022

  Sound Forge Audio Studio 16 - Patch Release notes
  Dear community, as you all know, we are constantly developing our Sound Forge family and are pleased to announce the release of our latest patch for Sound Forge Audio Studio 16. The major update swaps the Organize Plug-Ins window with the new
• Photostory

  One answer, on 6/22/2022

  RE: reinstalling software
  @Sean-OGeary Hi and welcome to the forum. Browse to magix.com, click the Account login icon top right of the home page and login with the email address and password used to activate the software. Under My products you will see your registered
• Movie Studio

  One answer, on 6/19/2022

  VOUCHER KEY ERROR
  Hello my name is Darren Frank, i bought this software 06/18/2020 at a best buy in person, when i got home and tried to login on my computer for the software download it said that my voucher key was already being used..
• ACID

  4 answers, most recent on 7/1/2022

  RE: Possible to download loop content from Acid Pro 6?
  @Sean-Dennis Have you registered your software to a Sony user account? You can still use your login credentials at https://www.magix.com/int/support/my-service-center/ Maybe you can download the full content from there. Magix sells a lot of ACID
• Samplitude

  One answer, on 8/24/2022

  Samplitude Pro X5 stays active in the background
  We are using Samplitude Pro X5 v16.2.0.412 under Windows 10 v21H2 and we are having different issues: 1. Samplitude Pro X5 instance stays active in the background when closed. Any subsequent execution of Samplitude Pro X5 opens another instance of
• Music Maker

  2 answers, most recent on 6/10/2022

  RE: New machine
  I don't know about Music Studio, but with Music Maker. . . try doing a login with your email address.
• Movie Studio

  3 answers, most recent on 6/27/2022

  RE: Error 14 after updating
  @Darek-Jakubowski Hi Please note this is a public user to user forum, not Magix support. . . . .  I bought online MAGIX Video Deluxe 2019 (Premium edition of Movie Edit Pro). . . . . When did you buy MAGIX Video Deluxe 2019? Unfortunately what you
• SOUND FORGE

  2 answers, most recent on 6/13/2022

  RE: Missing program
  @Arto-Kasanen Hello, welcome Once you login with old email you can update your details under "User Data" with new email. See Magix article here. Stephen Forum Moderator
• Web Designer

  One answer, on 6/9/2022

  RE: Serial number does not work after re-installing program from Dvd backu
  @John-Atherton Hi Using a web browser got to www.magix.com , clicked the Account login icon top right of the homepage and login with the email address and password you used to activate Web Designer initially. Under My Products you should see Web
• Music Maker

  6 answers, most recent on 6/17/2022

  RE: Why is this software so unreliable?
  Okay. Despite me changing ALL configurable folder paths to local, the program is STILL insisting on recreating content in the OneDrive folder. It creates in OneDrive: C:\Users\[user]\OneDrive\Documents\MAGIX\Music
• Music Maker

  21 answers, most recent on 4/18/2024

  RE: Premium version crashes and reverts back to Free edition during edits
  @Wolfie-R There is a misunderstanding. If you just install Music Maker 2023 without paying you don't upgrade your edition but just update the program, to get some free new features and bugfixes (so that your projects hopefully don't crash any
• Music Maker

  37 answers, most recent on 6/8/2022

  RE: BeatBox Pro - Unable to listen to samples separately
  @dmstar1956 You just login with your e-mail and password in the welcome screen of Music Maker. Then wait a minute for the program to sync your installation with your user account. You should then be able to download everything again from the
• Music Maker

  3 answers, most recent on 6/21/2022

  RE: Soundloops section empty
  @David-Barselow Can you clarify exactly your question? Soundpools Unlimited is a subscription service, where access to anything "purchased" under that subscription is available to you only as long as the subscription is still "active"  (i.e., being
• Video Easy

  11 answers, most recent on 6/14/2022

  RE: Activation do'nt work
  @Soto Hi . . . . where do i find the serial number during the registration process . . . . If you have just purchased the software - you will either: A purchase confirmation email with the serial number in it - check your Spam folder the emails
• Web Designer

  51 answers, most recent on 6/15/2022

  RE: Previewing exported but not published site in browser
  Hi, John Partial success! I decided eventually to use Fasthosts to host my website. I had a little trouble getting the information that I required to send to Magix/Xara but it would have been the same had I not used fasthosts because I would have
• Music Maker

  One answer, on 6/3/2022

  2019 Edition, ERROR An error has occurred during the purchase process
  So i've had music maker since 2019 and was trying to reinstall it but when i go to login into the store after/during activation it gives me this: ERROR An error has occurred during the purchase process.And I have no idea what to do about it at all.
• Music Maker

  6 answers, most recent on 5/31/2022

  RE: I lost all my redeem credits for instruments and tiny instruments
  @Oik-Kwon Hello, welcome Did you try to logout and login and reset the store? Stephen Forum Moderator
• Music Maker

  4 answers, most recent on 5/31/2022

  RE: Keeping getting a Vita 64 not enough ram error.
  @Arc Hello, welcome Do you have plenty of hard drive space? Try to right click program icon, select properties and click compatibility mode, run as an Administrator. Try resetting the program to its default settings first - File, Settings, Reset
• MAGIX

  No answers, created on 6/13/2022

  [Closed] SOUND FORGE Pro 16 - Patch 2.1 Version 16.0 Build 82
  Dear community, We have been working hard on SOUND FORGE Pro 16 and are proud to announce that we released a new patch. Here is what has been updated: Scope: The first major update for SOUND FORGE Pro 16 does feature two new languages, significant
• Music Maker

  6 answers, most recent on 6/17/2022

  RE: Why is this software so unreliable?
  @Sunfox Why does it not default to knowing my purchase status, since it's obviously capable of storing an encrypted key saying I DO own it? It's the way Magix wants the software to work. If I remember it correctly the program worked the way you want
• Web Designer

  51 answers, most recent on 6/15/2022

  RE: Previewing exported but not published site in browser
  @Ernest-Bullock Attempting to open your site in Chrome, I see the following: Something is very wrong here! I think that is the login page for your site's Control Panel. I will tag @johnebaker to ensure he sees this thread! JeffForum Moderator
• Video Easy

  3 answers, most recent on 5/27/2022

  RE: DE register software from my name
  @Alan-Pugh Hi Alan and welcome to the user to user website. When you registered it you would have had to create a Magix account. On the magix website you will find an icon at the top of the webpage shaped like a person that will take you to the
• Photostory

  One answer, on 5/23/2022

  I cannot login to my account
  I am a registered user of Photostory. Serial No: P3-Removed by Moderator.Original E-mail address: Removed by Moderator. I tried to renew my Email address to Removed by Moderator. but now I cannot log in to both Removed by Moderator. It seems I made
• Movie Studio

  22 answers, most recent on 7/16/2022

  RE: .3gp video file cannot be read! - and opened for editing. MP4 file too
  @Yakim-Dyankov Hi. Assuming you have activated the third party plugins and opened accounts with the suppliers of those plugins and registered them on their sites then any subsequent uninstall and re-install should allow those plugins to be