• Music Maker

  2 answers, most recent on 9/11/2022

  RE: [Solved] MM2023 - show time
  @gjonny You need to switch from bars and beats to time mode. But it seems there is a bug in the current version and the time mode resets back and forth between the bars and beats and time mode if you switch around. Not really usable.
• Video Easy

  17 answers, most recent on 6/10/2024

  Video Grabber driver will not install - x86 or x64
  Hi there Am new here and this is my first post. After using Video Easy on my Win 10 computer I had to get a new PC (which came with Win 11). When I reinstall Video Easy all goes well except for the driver installation which for some reason fails. I
• Movie Studio

  2 answers, most recent on 7/28/2023

  RE: Can't export via .mp4 at 60 FPS
  @SunscreenAl Hi, EDIT - Original question to which my answer applies: Does the Platinum version offer .mp4 at 60 FPS? Of course. Version 2024 should be out soon. Check hardware requirements for Movie Studio. John CB
• Movie Studio

  43 answers, most recent on 3/7/2025

  RE: Audio not importing
  thank you everyone for trying to help me. to respond to a few things: I really would rather not download a program just to analyze the format of the video file I'm trying to import. It is having a similar problem with multiple file types. it is not
• Video Pro X

  32 answers, most recent on 12/5/2023

  RE: Canon C-LOG3 files won't open on Video Pro X 15.05.213(UPD3)
  Strange. Apart from ProRes 10 Bit 4:2:2, this is the first 10 Bit 4:2:2 file that I can open with image and sound in VDL 2022 (MEP 2022). Otherwise 10 bit files only work with 4:2:0 in my version.  
• SOUND FORGE

  5 answers, most recent on 12/9/2023

  RE: Keep getting Feature not included" or "Help not supported" message SF
  You could try the reset procedure, but it is not the 'FIle' menu like Magix versions.. Resetting SF-7 with Win 11 is a uncharted territory and I do not know if there are other implications. Otherwise, Sound Forge 7 is old.. upgrade to SF-17. (Pro or
• Music Maker

  5 answers, most recent on 12/27/2023

  RE: Installation of MMM 2024 on Second Computer
  @DanM. Was the older MMM 2021 the Basic or Premium edition? Does your second PC show that that version licence is seen and activated? Or did you buy those extra VSTs etc. separately, i.e., as add-ons? If so, it is possible that the Magix server sees
• Movie Studio

  5 answers, most recent on 1/4/2024

  Artifacts appear when exporting from Movie Studio Platinum 2024
  I'm using Movie Studio 2022 Platinum, Version 21.0.2.138 (UDP3) When I export to pretty much any format (I've only tried MPEG-4 and HVEC) from Movie Studio Platinum 2024, artifacts appear that do not appear when I export the same movie from Movie
• Movie Studio

  80 answers, most recent on 2/12/2024

  RE: no audio for mov files
  I can open that file (2GB) with MMS 2024 with no issues. I could have something on my system that allows that though. The audio level is very low: I think the Apple conspiracy theories need to be wound back. Apple isn't forcing itself on anybody,
• Video Pro X

  13 answers, most recent on 9/22/2024

  RE: Bug in Video Pro X 16
  Tried the above and neither worked. This is my Program settings. The right screen is Monitor 1. When I restart the program these settings are checked, but no display on Monitor 1. When I uncheck "Video output activated" and click OK it closes, then
• Music Maker

  7 answers, most recent on 9/28/2025

  RE: MM2026 34.0.0.6 VST instruments causing severe audio problems
  @Leonard-Pennock It may or may not be worth mentioning when checking "My Products", it says I registered Musicmaker (29) on 3/1/2023. There is no product key or download link at this location, but there is for the other products I have. Music Maker
• Music Maker

  2 answers, most recent on 4/22/2024

  Persistent Export Bug
  Hello, I'm having an issue when exporting to .mp3 or .wav files from MUSIC MAKER. My current version is v32.1.0.13. but this problem appeared on the last two versions I used as well.The issue is that at the beginning of every export, a single
• Movie Studio

  27 answers, most recent on 8/1/2024

  RE: No Longer Able to Render Project
  @joe-macnab Ok, yes you need t share he MediaInfo, - The App is called MediaInfo, download it, it's free & a fast download with no added adverts or any of that rubbish. https://mediaarea.net/en/MediaInfo.After downloading, right click on the
• SOUND FORGE

  19 answers, most recent on 2/22/2024

  RE: Soundforge 17 Trial just won't launch. Windows 10.
  DescriptionFaulting Application Path:    C:\Program Files\SOUND FORGE\SOUND FORGE Audio Studio 17\Audiostudio17.exe Problem signatureProblem Event Name:    BEX64Application Name:    Audiostudio17.exeApplication Version:    17.0.2.109Application
• Music Maker

  One answer, on 8/24/2023

  Problem with exporting to MP3 with Premium 2019
  Hello, So, I have the Music Maker 2019 Premium Edition and I am currently using version 32. But the problem is that when I try to export to mp3, it says that I must have the premium edition or export tools. Do I have to buy the premium version
• Movie Studio

  9 answers, most recent on 2/6/2024

  RE: I have no text shadow or transperency in view
  Ok this is related, I am running Magix Movie Edit Pro Premium, Version 20.1.80 (UDP3) -(I did try and upgrade to 2023 but it kept crashing, I submitted a ticket at the time [Ticket# Removed by moderator]). This issue only started yesterday, I try a
• Movie Studio

  10 answers, most recent on 10/30/2022

  [Solved] Program Freezes for 20 Seconds Before Attempting Playback
  Good afternoon, I'm having what is becoming a very cumbersome issue when attempting playback. I downloaded Magix Movie Studio 2023 Platinum this morning and each time when attempting playback, the program freezes for about 20 seconds before playback
• Movie Studio

  35 answers, most recent on 11/12/2024

  RE: What Apple format: Apple ProRes or HEVC codecs can Movie Studio run?
  @Tusk OK. but that info isn't enough.. As I wrote I suspect your MP4 that your were having problems with were MP4 HEVC & 'running it first through the free DaVinci Resolve' you were inadvertently converting them MP4 AVC & so yes they would
• ACID

  2 answers, most recent on 4/1/2024

  Temp directory space problem on new install
  I just downloaded Vegas Pro Suite and am setting all the peripheral programs and their individual activation codes. While installing Acid 11 version 11.0.7 (Build 18) I received a pop-up/dialog box stating: The temporary directory is getting low on
• Music Maker

  27 answers, most recent on 1/7/2025

  RE: How to turn off loop preview?
  Yes, that is basically the problem. Thank you for taking the time. Now, do the same video, only with 100 tracks, all with loops, like my current project :) I think people would even say I've been relatively calm about it. Because it is a true
• Movie Studio

  24 answers, most recent on 9/26/2023

  RE: Object Length Indicator?
  @KScott Hi. This is only true of earlier versions of Vegas Movie Studio, not Movie Edit Pro. I now understand your comment in your other post about the constant crashing and mouse behaviour. Vegas Movie Studio has ceased production and been
• Photostory

  53 answers, most recent on 4/2/2024

  RE: Photostory Deluxe Won't Burn DVD: mda reports DVD creation error: 8400
  @ann-hesselsweet Hi Ann . . . . I have tried every option . . . do i want to use all or enable all etc. . . . I have a sneaking suspicion that it is burning the first version I exported which locked up Now that you have the playback sorted, try
• Movie Studio

  11 answers, most recent on 3/14/2024

  RE: Text-to-speech subscription in Video Deluxe 2024
  @Keenan-Powell, just like with Magix editing software, Text to Speech is part of the 365 subscription. That is clearly made visible on the Vegas website when you decide which version to purchase. Why does it appear in the menu list? It's part of
• Movie Studio

  10 answers, most recent on 5/23/2026

  RE: Video Deluxe 2026 premium
  @Steven-Wooten Hi Please use the abbreviation VDL for the product name. Are you logging in to the computer using a Microsoft account? If so, and OneDrive is active and syncing your documents to the cloud, then as a minimum you need to stop OneDrive