Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Music Maker
16 answers, most recent on 4/5/2026
RE: Unlimited loops

@Hanna-Auchynikava Loops Unlimited should still be available to you until April 2026. To my knowledge there is no 6-months-limit. Your coupon might not work because your subscription is still active until April. If this is the cause of the error,

Movie Studio
4 answers, most recent on 8/9/2023
RE: [Solved] activation

Thanks John I did copy and paste - no error message just a cross that the entry was unaccepted. However, I do now have access. Many thanks. Graham.

ACID
No answers, created on 2/17/2025
File Not Found / Unsupported Format

When my project was saving, it’s started not responding and crashed the app down. When I tried to re-open the file I kept getting an error message saying “File Not Found”. Just to try to at least get the tracks that were used in the file, I opened

ACID
3 answers, most recent on 12/27/2025
RE: Music Studio Error 24

@Akosua-Plessi Hi Error -24 means the serial number has already been registered to another email address. This can be caused by: Entering an email address, that is not the same as you purchased the software with, or there is a typo in the

ACID
7 answers, most recent on 4/25/2026
RE: Purchased a New Waves Plugin now no Waves Plugins Work in Acid 11

This is what I get when I open an Acid 11 Project that has a bunch of Waves Plugins: An error occurred while loading the project file... An error occurred while loading a plug-in or plug-ins. The plugin(s) specified are not installed on this

Other products
One answer, on 7/29/2024
[Closed] Error with Vegas Pro 15 (Build 416)

I have been editing a video for a while after not using Vegas Pro 15 (Build 416) on Windows 10 and ran into an error when trying to open my project.A pop up appears and says:An error occured during the current operationAn Exception has occurredVEGAS

Movie Studio
3 answers, most recent on 7/15/2024
RE: [Closed] Magix Movie Edit pro 15 : Urgent I receive an error occurs when saving the project file how can I solve this ?

I get this error using Movie Studio Platinum 2024. The link above is a dead 404. Please update to help me

Movie Studio
One answer, on 7/15/2024
Installation

I get an error message when trying to install your amazing product. Maybe I have to upgrade my op system?

Movie Studio
48 answers, most recent on 9/29/2025
RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium

@jak.willis I wonder whether the error message you see is actually something of a "red herring"? As I understand it, when exporting any video files with the aim of creating either a DVD or BD, there must be some degree of re-encoding happening in

Movie Studio
52 answers, most recent on 3/8/2025
RE: Update

@me_again @emmrecs @AAProds Hi, I tried out NV on the new patch in MMS2025 and whilst editing, it crashed. Upon opening (the backup) I got the same Error message as Andy. I hope they get this sorted out soon, very soon. John CB

Movie Studio
46 answers, most recent on 4/10/2025
RE: Stereo not supported - burning disc

Thanks John for the thought, however I have tested one of my drone videos that is recorded with no soundtrack whatsoever, and I have the same error with MMS 2024. I keep searching and trying to find a solution somewhere but I'm not having any luck.

Movie Studio
4 answers, most recent on 11/8/2023
[Solved] Movie Edit Pro 2021

Anyone know how to resolve this error? Tried uninstalling and reinstalling program, to no avail. Error only started today. If I select continue program, get message telling me system is unstable and then close's program. If I select display crash

Photostory
21 answers, most recent on 11/14/2024
RE: New instal freezing at splash screen

Hi John Thanks for your input. Easy one first I'm using AVG I have two Crucial SSDs have run their software windows and Tune up which show no drive errors As to the VST storage I'm not sure what that means. Regards Alan

SOUND FORGE
4 answers, most recent on 5/14/2025
RMS Level

New on Sound Forge 17, on Windows 11, with a Blue Snowball mike, drivers updated, recording an audiobook. My ACX check gives me an error only on RMS level. I can't find where to see any RMS level setting or adjustment anywhere. I see on this site

SOUND FORGE
2 answers, most recent on 9/27/2024
Can't use because it says my temporary file is full

What temporary file? My computer temp file is fine. How do I resolve this problem as it no longer works, just gives this error message.

Movie Studio
9 answers, most recent on 3/5/2024
2023 Version - Error message when loading MOV file

I get this error message when trying to load a MOV file from an iPhone: MXMPEG2 Error 0110: no media decoder found. I found posts with the same error on other versions but not 2023. And I have not found a solution for this. Please assist.

Video Pro X
27 answers, most recent on 3/28/2025
RE: .mov file is disappearing over time

It stops working properly with repeated Plays. It does not correctly play in a media player. I get an error of: "cannot open file.mov it's encoded in an ap4h format which isn't supported."It works again when I close and reopen the project. Mine

Music Maker
One answer, on 4/27/2024
Help! I have no idea what these errors are :(

I receive the below errors every time I start up Music Maker 32. I have a soundpool subscription and It's causing my soundpools to not load correctly: ServerError, Critical: Error transferring https://api.magix-iap.com/codo/crest - server replied: