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  • Music Maker
    2 answers, most recent on 9/25/2023
    The 2024 update. Premium. Issues.
    When updating to 2024, the update would not install. Instead, it indicated it could not access the file in the Magix temporary directory, and speculated that I did not have proper permissions to do so. Absolute bunk! I have spent the last four hours
  • Music Maker
    9 answers, most recent on 6/18/2026
    RE: MUSIC MAKER 2026 ULTIMATE did NOT download only Premium did
    @Jerry-Nixon Hi, There are instructions that came in the email with your purchase and serial number. I suggest that you click on the links and read the instructions, reproduced below. Also, scroll down your email and look at everything else that you
  • Movie Studio
    29 answers, most recent on 5/27/2023
    Cannot see video after import of .avi files
    Just purchased Movie Studio 2023. Website said it imports avi/DV files. When I import my avi file I hear sound, but there is no video. My video format is "DV", with codec "dvsd (Sony). Is there some download from Magix that I still need? Why won't
  • Music Maker
    17 answers, most recent on 10/1/2024
    RE: [Closed] Why can't I start Music Maker?
    You have lost CONEMAN the concept of the spirit of my messages...hehehe. And you don't understand the idea. I am 47 years old and have been playing keyboards all my life. I like EDM, rap, trap...etc. That's why I want to help budding artists and
  • Movie Studio
    3 answers, most recent on 5/5/2023
    Effects Templates Support
    I have Magix Movie Edit Pro and was interested in a subscription to a sight with templates, audio, sound effects, etc.. I was looking at something like the MotionArray website. These templates look like they are made for Adobe stuff. Will the
  • Movie Studio
    11 answers, most recent on 12/29/2023
    RE: Freezes upon loading
    @nmartens Hi. Are you talking about using Magix Movie Edit Now? If so you did post under the correct topic heading but it is unlikely you will find anyone here that uses it as it is only available to download off of the Microsoft apps website and
  • Movie Studio
    6 answers, most recent on 4/14/2023
    RE: I have Movie Studio 2023 Plat . ....Backgrounds
    i just found a website called Pixabay. where is the background folder or should I say how to i import jpg's into the background folder I just found the answer C:\Users\Public\Documents\MAGIX\Common\Videocontent\Movie Studio Platinum
  • Xara Designer Pro
    4 answers, most recent on 4/8/2024
    publish
    I created a website in xara pro. there were some issues between updates with smart shapes. i uploaded the file to be fixed and thankfully it was. unfortunately, now it will not allow me to publish. it says i am not registered on magix online which
  • Movie Studio
    35 answers, most recent on 11/12/2024
    RE: What Apple format: Apple ProRes or HEVC codecs can Movie Studio run?
    @Tusk Hi, that's not an easy one to answer, as far as I know the only official list is this one on the Magix website that doesn't really go into details regarding some files like .MOV (ProRes..). There's so many variants of media formats that not
  • Rescue Your Videotapes!
    17 answers, most recent on 2/14/2024
    RE: Need help setting up
    @PSD Hi. Personally I don't use this program or use video transfer from VHS tape or early camcorders but I do know you need to set Windows to allow both use of the microphone and webcam. What you show in your screenshot is that they are detected and
  • Movie Studio
    69 answers, most recent on 8/10/2025
    RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
    cleaning head might be an idea, so long as no risk of damage. I have a bit under 60 hours of tape in total - does that count as a lot? @Gra_Ham, I'll look in my files. I remember I made notes to myself when I went through this whole process. I think
  • ACID
    8 answers, most recent on 11/20/2023
    product won't accept serial number, and other comments
    I just bought ACID Pro 11 Suite. I think this may be the last product I buy from Magix. I've bought three previous versions of ACID Pro, 4, 6, and 7. I just got a new computer and figured I would buy the latest version of the software. But I'm
  • SOUND FORGE
    7 answers, most recent on 9/29/2023
    SF13 & SF14 untimely require connection online via failing protocols
    Today SF14 fails to open blaming it to a communication error.SF13 opens fine but fails to save workThe worst of this is that this recurring "ET phone home" from my many MAGIX programs, happening at the wrong timing is causing me TERRIBLE work
  • Music Maker
    13 answers, most recent on 6/17/2023
    RE: computer id*
    Thanks for your response.   It is the music maker 2023 : Premium. We bought the beatbox package from the Magix website which included the novation launchpad mini and the CD/DVD with a serial number on the back of the package. I will attempt to
  • Movie Studio
    7 answers, most recent on 7/15/2023
    RE: How do I auto generate subtitles on Magix Movie Edit Pro?
    Hi Jeff, It was a video which stated that subtitles could be auto generated. I saw on the Magix website that there is a service available for adding subtitles, is this correct? I have been given a number of options, I paid for Movavi online as a one
  • Movie Studio
    8 answers, most recent on 3/1/2023
    Forum Running Slowly
    Anybody else finding the forum is very slow to open new pages? All my other websites are fine, but from around 12 hours ago, Magix is very slow.
  • Movie Studio
    18 answers, most recent on 9/6/2024
    RE: I cannot enable the text to speech on Movie Studio 2024 platinum
    @Lukasz-Kiljanek Hi and welcome to the user to user forums. As such there are only users of the program here and no Magix staff. Yes, some people do get tired of replying to posts that ask the same question that has risen at least 12 times in one
  • SOUND FORGE
    15 answers, most recent on 7/2/2023
    RE: Sound Force 17
    @Bobby-Clements Inevitable question: where, exactly, did you buy your copy of SFP17? If you bought directly from the genuine Magix website there is very little chance of you having a "hacked" copy, I think. No-one is going to delete your
  • Xara Designer Pro
    2 answers, most recent on 3/18/2023
    RE: On Xara Designer Pro can I open and edit my xara web designer 19?
    Hi, John CB Thank you for the information.     My important question is does Xara Designer Pro X support more characters HTML than Xara Web Designer Premium? I mean: www.website.com/products-multimediaamplifiermodelkh2503.html if do this link on
  • Movie Studio
    6 answers, most recent on 4/14/2023
    RE: I have Movie Studio 2023 Plat . ....Backgrounds
    i just found a website called Pixabay. where is the background folder or should I say how to i import jpg's into the background folder I just found the answer C:\Users\Public\Documents\MAGIX\Common\Videocontent\Movie Studio Platinum
  • Music Maker
    3 answers, most recent on 5/26/2023
    RE: Unable to install Cherry Audio GX-80 after purchase.
    Hi there, Just for your information: This was an issue caused recently by some changes for the Cherry Audio items on the end of the in-app store system and has now been fixed again via the latest Music Maker
  • ACID
    16 answers, most recent on 12/5/2023
    RE: Missing sound bank for ACID music studio 10.0.
    Hi Jeff, yes I know about the "deactivation". I have to write more, we are running around like rats here. I own ACID Music Studio 10.0. and ACID Pro 8. Of course, I want to install both programs back on my computer. ACID Music Studio 10.0. I managed
  • SOUND FORGE
    7 answers, most recent on 7/6/2023
    RE: Missing Mastering Effects Bundle
    @Wade-Huston Welcome to the Magix user to user forums. If you previously registered the Mastering Bundle you should have an account with iZotope, I think. Have you tried going to their website and seeing if you can log into your account? If I log
  • Xara Designer Pro
    3 answers, most recent on 10/25/2023
    RE: I CANNOT ACTIVATE MY PURCHASED PRODUCT
    @mazi-omazyza Hi Please note that this is a public forum, not Magix support. I have removed your email address from both your posts and hidden the second post, never post email addresses, order numbers, serial numbers or any other personal
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