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Hello again, I have tried to download driver as per link however it gets to 95% then stalls. It asks me to plug in video converter. I have tried this with it plugged in from the beginning and also plugging it in later when the box pops up but it

Video Pro X

12 answers, most recent on 10/8/2023

RE: splash screen block error message

@CubeAce Hi, I only get the VPX icon that I've pinned to the taskbar, the only time i get a second icon is when the advert pops up. @Ralph_S I do't know if it would help but yes a better image might be better, at the mo that pic you posted is tiny

Movie Studio

17 answers, most recent on 6/26/2023

RE: installation of Magix edit pro 2021 premium on second computer

@fergie Hi. Have you read this support article regarding reloading an earlier version? Try deleting all the folders on the list and try again. Also I suggest when the download manager pop-up box comes up you right click it and 'Run' or 'install' as

Movie Studio

10 answers, most recent on 11/5/2023

RE: Where is Manual for Mercalli V6 (with Movie Studio 2024)

@KScott Open the Mercalli window and click on Messages to access tutorial videos. AndyW So there isn't a pdf manual? If you mean a full window, how is it opened? I've tried the Mercalli selection icons, but I don't get a full window. I don't even

Movie Studio

One answer, on 3/30/2023

I have a problem . I have opened movie studio and then pops up this er

I have a problem . I have opened movie studio and then pops up this error .. Does anyone know, what should I do? ----------------------------------------------------------------------MAGIX Movie Studio 2023 Suite 30.03.2023

Movie Studio

31 answers, most recent on 6/27/2024

RE: Where did my audio go?

@johnebaker Hi, yep 90%+ video, I only add pictures as overlays or they're inserted in some how, quite often it's an online pic of a tool or maybe an afterthought while editing & all i've got is a picture... YT has an 'End Screen' option where

Movie Studio

5 answers, most recent on 12/28/2023

RE: Video deluxe Premium fills up RAM during apparent update until crash

How many sticks of ram are you using? 2x16GB G.Skill RipJaws V DDR4-3600 DIMM CL16 Have you tried unplugging and reseating them? no Have you done a memory check test? no, and I highly doubt the memory is the problem, as only MAGIX is affected What

Movie Studio

2 answers, most recent on 3/11/2023

RE: Intrusive ad

@dfhowes Please be aware that these are user to user forums. There are NO Magix staff here so we, fellow-users have nothing whatsoever to do with those pop-ups or, indeed, with anything to do with what you see on your screen! However, this is an

SOUND FORGE

7 answers, most recent on 3/27/2023

RE: Upgrade to 17?

I do not have 365. I only have Soundforge 16. When I purchased it, Magix said the Serial Number would work for a free upgrade to 17. I just downloaded Version 17, and entered the Serial Number to activate it, and it didn't work. So now what? If only

Music Maker

9 answers, most recent on 6/19/2024

RE: Song Maker not working anymore

Hello all. I just bought music maker 2 days ago and tried everything to stop the pop up error. It seems I have to play around with which soundpool to chose from, then the name and instrument. Sometimes it goes away, but most times it does not. And

Movie Studio

40 answers, most recent on 11/24/2023

RE: Movie Studio 2024 Choppy/Laggy MP4 playback/preview

@johnebaker Hi John. It seems an additional file went missing when I took the ias_keyfile out of the MEP folder. I looked for the file mentioned in the warning pop-up. And found it was missing in that location so I went to the VPX location for the

ACID

9 answers, most recent on 10/6/2024

MAGIX ERROR. I HAVE MY RECEIPTS & CODES.. NEED HELP, NOT GETTING ANY

Program won't open, Acid Pro 11 Suite (x64) ....It's randomly started saying email error.. Email error Code - 24 Worked fine, went for lunch brake, came back 25min later and wouldn't not reopen.... All same day, just stopped opening... Waited a

Video Pro X

40 answers, most recent on 6/7/2023

RE: Sony FX3 files compatibility with Video Pro X

@Gus_2030 Hi. You need to buy the additional Intra Codec for VPX 14 for your second file. You should have got this pop-up box telling you that. As far as codecs go I think that one is quite expensive and will only work within Magix programs. Ray.

Other products

12 answers, most recent on 5/22/2023

RE: what types of files can i upload into the producer base

Thank you for this very quick response Stephen, but how can I get to this uploads page? When I connect to the Producer platform I see a list of different type of music Community Charts / Pop 80's etc but I do not see my uploaded music at all. The

Movie Studio

One answer, on 12/8/2023

Unable to install Studio

I just purchased MAGIX Movie Studio 2024 and downloaded the set up software. When I attempt to install this software, the installation is not happening, the installation progress bar displaying 0% all the time. I tried in desktop and laptop and its

SOUND FORGE

17 answers, most recent on 11/29/2025

RE: waveform moves away from marker point when zooming in on soundforge 17

waveform moves away from marker point when zooming.. Try check-marking "Disable auto-snapping below 1:4 zoom ratios" in the "Options> Preferences> Editing" menu. or try disabling 'Snapping' in the 'Options' menu all together or just some of

Movie Studio

4 answers, most recent on 6/7/2026

RE: MAGIX Video deluxe 2026 Premium - My first voice over is the pits

@spuddy13 Hi Brian, I think that yours should be the best question of the year! Ever wonder what all of those audio type people are doing in films? Watch the credits for voice-over artists, recording engineer/soundman, cleaning/sound improvement

Movie Studio

10 answers, most recent on 11/5/2023

RE: Where is Manual for Mercalli V6 (with Movie Studio 2024)

@KScott HI Kami . . . . How do I stop this window from popping up each time I open Movie Studio? . . . . See this comment. HTH John EB Hi John There's no change from MEP in "Movie Studio"? I think when I first installed MS-2024 I clicked on OK but

ACID

No answers, created on 10/7/2023

Acid Pro 11 365 "MAGIX Store ERROR Invalid Serial Number."

Mornin, PC, Windows 10, just got 365 and had a major hassle getting everything up and running, but ACID is now opening, running and accepted the registration and serial number. However, upon opening ACID, I get a big, ugly pop-up window from MAGIX

ACID

27 answers, most recent on 6/22/2024

RE: Acid Pro Updates Info?

I have used ACID since it's foundation. It suits me well, and today we produce EDM Music on it. It can be rather clunky, but in the same sort of way a DJ puts together a tune from various hardware devices. There are a few things that would make

Movie Studio

6 answers, most recent on 6/15/2023

RE: Frustrated beyond belief with Movie Studio 2023 PLatinum

@browj2 Hi John For the items in your images above, I would stick to 'popup menu' in the context of 'pops up out of nowhere', rather than flies in from top/bottom/left/right.on top or anything other direction or mechanism. A drop down menu is one of

Movie Studio

24 answers, most recent on 1/9/2024

RE: 'Effect Transitions Basic' are not exporting in MEP2022 or VPX14

@AAProds @Marc-Goder Thanks both of you. Not sure it's a bug. When I first opened the offending project in both MEP2022 and VPX 14 after installing the 3060 V2, both applications said 'There is a corruption of the MP4 codec' (The warning messages

Music Maker

One answer, on 3/14/2023

RE: Lots of issues with Music Maker 2023!

@Enrico-Spera You can increase or decrease the size of the track header with SHIFT+TAB or via the View > Arranger menu. I think the pop-up opens because the program isn't logged into the user account at start-up. So it doesn't know you have the

ACID

27 answers, most recent on 11/1/2023

RE: [Closed] ACID PRO 12!!! NEW FEATURE REQUEST!!..

@ phalen This is patently untrue ? what do you think most of the people on here have problem with ? they all cannot have computer problems i run three other daws in my studio and the only one that has issues had had to stop accepting mix jobs if the