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  • Movie Studio
    40 answers, most recent on 4/8/2023
    RE: won't update. it loops
    @francis-cumagun can i download the whole new program? If by that do you mean if you download the program from the website again or your user account, would you get the latest version without the need to update, then the answer would be no. If you
  • Off topic
    7 answers, most recent on 5/13/2023
    RE: I dont want ads !
    @andrew-pgh The program showing the Ads is usually called Update Notifier. You can either disable it in the Autostart or uninstall it from Windows Apps and Features. If you install a Magix software it will ask you if you want to install additional
  • Web Designer
    No answers, created on 6/29/2023
    Pop-up images titles and alt text missing
    Hi MAGIX, I have been struggling to get the image pop-up (under web properties) titles and footers to appear on exporting a website either to HTLM or direct FTP upload. I can get them to appear when I export a single page when exporting as HTML but
  • Video Easy
    4 answers, most recent on 6/18/2023
    Instalaltion Drivers
    Hi i download the installation media on the website.I Installed the program and the drivers.The drivers in device manager: MAGIX Video converter 3 "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing.
  • Video Pro X
    20 answers, most recent on 10/15/2023
    RE: Video Pro X15
    @bjtap Hi Barry. Yes, as with most things Magix related you really have to look carefully. That they use the term update to cover upgrade also helps to muddy the waters so to speak. Blame their advertising department and the fact the internet is
  • Video Pro X
    20 answers, most recent on 10/15/2023
    Video Pro X15
    I can see that Magix has released a new version of Video Pro named Video Pro X15, which I assume is an upgrade for the current version Video Pro X14. Interestingly, they are not shy of splashing it across their website. Also when starting my
  • Xara Designer Pro
    4 answers, most recent on 1/25/2023
    RE: Does Xara Designer Pro X 19 have access to the Online Content Catalog?
    @Krion64 Hi, Of course it's included. Xara Designer Pro X includes everything and the Magix.com website indicates that the Online Catalog is included for 1 year. John CB Thanks again, I appreciate it!
  • SOUND FORGE
    4 answers, most recent on 8/22/2023
    RE: Refund for Sound Forge 17
    @Burton-Allan I didn't do anything. I'm not a moderator and cannot change your post. This was done by someone else because you basically repeated the same question. This forum as the first contact line before the real support makes sense. You'll
  • Samplitude
    26 answers, most recent on 6/20/2024
    RE: Samplitude Pro X5 for less than $25
    @Wralth The problem you face is basically that you get the same installer as customers who bought Samplitude Pro X5 directly from Magix. So you will see the same items but don't have the needed serial numbers. I definitely think that you won't get
  • Movie Studio
    17 answers, most recent on 1/24/2023
    RE: Upgrade now and get Mercalli V6 plug-ins FREE ??????
    @perry-kappetein Hi. Normally any offers currently on offer are on the website and each offer normally lasts to the end of that month. I do not see that offer currently. You could take up your inquiry with Magix at sales@magix.net as no-one here has
  • Movie Studio
    12 answers, most recent on 4/1/2023
    RE: Can't open up New Blue Essentials and Stylzers
    @MJames Hi. No, it's because I'm probably showing a different set of effects as an example. There can be hundreds to choose from depending on the individual packs contained in the program. You are showing the New Blue Essentials pack and I showed
  • Video Pro X
    27 answers, most recent on 3/3/2024
    RE: Export Video as AVI
    @Jamil-Taylor, @AAProds Hi . . . .I simply want AVI export to work. This is a feature offered, and I want to use it.. . . . Unfortunately, the issue with the AVI export splitting the AVI file is preventing this and we cannot determine why it is
  • Other products
    6 answers, most recent on 2/27/2023
    RE: Photo Manager Deluxe 2023
    @Paul-Isbell Hi, Photo Manager Deluxe 2023 Are you sure about that? A 2023 version would be new and I don't see this on the Magix.com website. The one being offered is rather old and looks to be the same one that I have. What is the version number
  • Video Pro X
    7 answers, most recent on 12/13/2023
    RE: update from ProX14 to ProX15
    @Stanislav-Zakharov Hi. I have no idea of your age, financial situation, or other constraints but understand such constraints as people including myself have other things that need paying for first hence I'm on a desktop 9th gen Intel CPU and mid
  • Web Designer
    6 answers, most recent on 2/18/2023
    RE: Xara Web Designer Premium 19.0.1.65946 DL x64 Feb 7 2023
    Thank you for the answers. Misleading info across the board for someone who has not used this item before. Before I purchased I landed on the Xara site where it said that all purchases were to be made via Magix UNLESS you wanted a month
  • Movie Studio
    296 answers, most recent on 3/29/2025
    RE: [Closed] Feedback on Movie Studio 2023
    Today, I purchased direct from the Magix website the Movie Studio 2023 (Basic version). After using it, I realized that it does not have the HDR Video Effects feature as does the Movie Studio 2023 Platinum version. Today, the difference in price
  • Movie Studio
    38 answers, most recent on 12/25/2023
    RE: Problem with Movie Studio Edit 2024 Platinum
    @Robert-Doherty Hi Robert and welcome to the user to user forums. Those are two nice monitors you have. Do you do a lot of photo editing? I don't see that you have a dedicated separate graphics card card listed on your system, and depending on the
  • Movie Studio
    7 answers, most recent on 7/3/2023
    RE: Using Vegas Pro 14 Video effects/plugins in MEP 21
    @Chappers Hi, yeah, I don't know if you were caught out by the Magix trap of upgrading your VP14 & thinking you were just getting a new version of Vegas, but what in reality you got was a totally different program of Magix Movie Edit Pro, this
  • Movie Studio
    13 answers, most recent on 3/31/2023
    RE: Lack of Transitions
    @MJames Also, in Edit Pro 2021, I have Mercalli 2.0 stabilization and Vegas stabilization, but in Suite 2023, I only have Vegas Stabilization. Is Mercalli 2.0 available with 2023 Suite? I don't think it is; I have both 2021 and 2023 installed and
  • Music Maker
    9 answers, most recent on 12/26/2022
    RE: can not activate
    Here is more info on my purchase-I bought the download at what looks to be a magix website, I have bought software in the past so I have an account. It was asking for serial number and computer number.
  • Video Pro X
    7 answers, most recent on 9/22/2023
    RE: Royality Free music
    @paulsweigert Hi Paul. You are not doing anything wrong. Copyright free is not the same as having a Royalty free music file. You need to have both or an original piece of music to avoid a copyright claim. Depending on usage will depend on the amount
  • SOUND FORGE
    18 answers, most recent on 11/15/2023
    RE: Upgrade price for Sound Forge 16 Suite to version, purchased lat month
    I wanted to see if anyone had any more feedback about the upgrade to Sound Forge Suite 17. I have version 16 and they have a killer Black Friday reduced price $149. It's tempting, but, I'm also trying to assess the value of this upgrade. It has
  • Movie Studio
    85 answers, most recent on 3/3/2023
    RE: Proxy files problem | "Creation of a proxy not required"
    @Reyfox Maybe it is because of the way Magix renders colour internally as well as having to have the ability to edit 8K. You do have a mighty powerful CPU GPU combination although Magix still talks more about Intel and nvidia in their machinations,
  • Web Designer
    5 answers, most recent on 6/10/2023
    RE: Error message "Hosting storage space allocation exceeded"
    @d-p Thanks for the additional information. Unfortunately, I really don't see how a message about "Hosting storage space" could possibly come from Xara since you do not use Xara hosting! OTOH, I assume you use the facility in Web Designer to
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