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When I first launch Acid Pro 10, I typically receive an error screen. It contains the following information: Extra Information File: C:\Users\torre\AppData\Local\MAGIX\ACID Pro\10.0\dx_grovel_x64.log File:

Music Maker

13 answers, most recent on 11/19/2020

RE: [Solved] Midi Controller(s) not responding

Thank you Graham, that workaround did the trick!!! :-). Midi OUT of the Nektar to Midi IN on the Personas sound interface. Much appreciated.

Music Maker

2 answers, most recent on 11/20/2020

[Solved] How to Cancel Loops Unlimited

I ordered a month of Loops Unlimited back a couple months ago and randomly just got charged for another one. I'm not sure how to fully cancel my (apparent) subscription to it. Any help would be greatly appreciated!

Photostory

12 answers, most recent on 11/11/2020

[Solved] How to open this program after it is installed and registered

Does anyone know how to get this program to open after it has been purchased, installed, and registered? I have been trying to reach out to support, but I can only find an email address and they said response time could be up to 4 days! Any help

SOUND FORGE

3 answers, most recent on 11/4/2020

[Solved] Overwrite Shortcut for Sound Forge Pro

Is there a shortcut for "Overwrite" in SFPro ? Ctrl-C (Copy), and Ctrl-V (Paste), but not a Ctrl-?? for (Overwrite)... If there is, I'm having a hard time finding it. Feel like it's something I should know, or that is intuitive for some reason. Any

Movie Studio

2 answers, most recent on 10/19/2020

RE: [Solved] correct vertical alignment of contributed videos

That's great, many thanks for a super-speedy reply. Greatly appreciated!

Video Pro X

8 answers, most recent on 10/9/2020

RE: [Solved] Exported AVI file is 5x the size

Thank you all for great information, I appreciate it. I solved the issue with what I wanted to do by getting Vegas Pro 18. Another learning curve to go thru, but I think it will be well worth it. Thanks again.

Movie Studio

21 answers, most recent on 10/9/2020

[Solved] Many effects aren't working. Movie Templates causing program crash.

Hello, I've recently purchased MEP-premium, I'm new to video editing so have been following the tutorials on this website and trying a few things myself. I've spent a good few frustrated hours trying to get effects to work on a .mp4 file, tried

Other products

One answer, on 9/30/2020

[Solved] How Can I Turn Off the Scissors Icon?

How can I 'turn off' the scissors icon from showing whenever I place my mouse on the track interface? I am in the process of importing my CD collection and keeping a MP3 copy and whilst slowly slowly, there has not really been a problem. However,

Video Pro X

8 answers, most recent on 10/9/2020

[Solved] Exported AVI file is 5x the size

An exported AVI file is 5x the size of an imported (from a Sony Digital8 camcorder) AVI file. Why? An exported DV-AVI file is about he same as the imported file, but it is "jerky". Looking at that, frame by frame it goes 3-4 frames with a change in

Music Maker

2 answers, most recent on 9/27/2020

[Solved] I'm only able to hear MM audio when I use my speakers.

As I said above, Music Maker only produces sound when I have my speakers connected. If my speakers aren't connected, the built in audio doesn't work, and even my headphones (which I'm currently using and know they work) don't work with it. I've

Video Pro X

3 answers, most recent on 9/25/2020

[Solved] Couldn't get the FREE download bc MAGIX SITE had "technical issues"

What on earth do i do now? I can't get a hold of ANYONE. No online chat, no form, nothing. I dont want to purchase the product, it was a Vegas video editing software, FREE. Couldn't let me login to acquire the free copy (and no, it wasn't a trial

Movie Studio

12 answers, most recent on 5/18/2021

RE: [Solved] "Scenes" versus "Takes" in MEP parlance.

@Richard-Curtis Hi Richard, "...but having to import a complete parent file to the timeline to locate the required scene for one or more MVD's doesn't seem very straightforward to me - and if more than one parent file is imported to show more clips

Video Pro X

7 answers, most recent on 9/16/2020

[Solved] Excessive ram usage

Hi I am a new user of video pro x. I have this weird problem where the program will just consume all my memory even when I open it and leave it without touching it. When I open it, it just keeps using up all my ram gradually until the program

Music Maker

3 answers, most recent on 9/20/2020

[Solved] How do you map buttons for a Novation Launchpad in Magix Music Maker?

I'm using Magix Music Maker version 28.0.3.51 and want to use a 1st gen Novation Launchpad (NOVLPD01) with it. I had to install the Novation Windows USB driver (link here) since the default automatic one for Windows 10 didn't seem to work with plug

Movie Studio

5 answers, most recent on 9/12/2020

RE: [Solved] Monitor assignments for multi-screen

Thank you all, gentlemen. I've since gone ahead and corrected it. I just can't figure out what it was that I did, to have the video pane jump up to the 3rd monitor in my system. In any case, I have created my own arrangement and am very happy with

Movie Studio

5 answers, most recent on 9/12/2020

[Solved] Monitor assignments for multi-screen

I pressed the wrong button, which I have no clue what it was, in MEP 2021+. And now, instead of the multi screen video being on monitor 2, which is on the left of my main monitor 1, it is now on monitor 3. Which is mounted up and above my monitor 1,

Music Maker

One answer, on 9/2/2020

[Solved] Weird soundeffects when using ASIO

Hello, i recently purchased an USB mixer and would like to manage my audio output through this mixer. However, when using ASIO drivers there are weird soundeffects added to my output like reverb and some other stuff. I tried using WASAPI drivers and

Video Pro X

4 answers, most recent on 9/2/2020

[Solved] Problem with importing MP4 files

Hi Folks- I'm a long time user of VPX. I've recently installed the latest version. Since the update, when I import ( copy) an MP4 file onto the timeline ,it does not show in the program monitor on playback. Black screen only. Nor does the timeline

Photostory

32 answers, most recent on 9/19/2020

RE: [Solved] Error in MxUpdater and ntdll.dil

I'm using Windows 10 now, so I bit the bullet and upgraded to PS 2021! All problems solved. No sense in spending more time and still having an old car. Thank you very much for the help, I appreciate it!

Movie Studio

40 answers, most recent on 10/23/2021

[Solved] No video after upgrade to 2021 Movie Edit Premium Plus

I upgraded to 2021 Premium from 2020 Movie Edit Premium Plus , now none of my videos are displaying (Preview or in timeline). I hear sound but no video. Need help asap. Just discovered that .avi videos are working but not .mov or mp4 I reloaded the

Video Pro X

7 answers, most recent on 8/27/2020

[Solved] Activation issues, cannot log in "This key is already activated"

I made an account and activated my key but whenever I go to log in it just redirects me to this page and when I go to proceed it says "The serial number you entered has already been used. You may have already registered. Registering again is not

ACID

One answer, on 8/22/2020

[Solved] Beatmapper in Acid Pro 9 No sound at all

Hello all. I'm using Acid Pro 9.x and everything has been working fine until now. I am attempting to beatmap a track but there is no output to hear the music. I can see the waveform and possibly map it this way, but why cant I hear it? It plays just

Movie Studio

13 answers, most recent on 8/23/2020

[Solved] New User Here and I Have Some Questions Regarding the Timeline Tracks

Hi everyone, I recently purchased Movie Edit Pro Premium and have been learning to use it. One thing I can't understand is the way track priorities work in the the object that's on lower tracks actually occlude those objects above contrary to the