• Off topic

  7 answers, most recent on 5/13/2023

  RE: I dont want ads !
  @andrew-pgh The program showing the Ads is usually called Update Notifier. You can either disable it in the Autostart or uninstall it from Windows Apps and Features. If you install a Magix software it will ask you if you want to install additional
• ACID

  One answer, on 1/14/2023

  Only Ozone 9 in ACID Pro 11 Suite?
  Hello all, I just want to check with other users before I contact MAGIX support... I purchased ACID Pro 11 Suite on November 11, 2022. I can see in the emailed confirmation the registration info for Ozone 9. However, the MAGIX website says the
• Movie Studio

  17 answers, most recent on 1/24/2023

  RE: Upgrade now and get Mercalli V6 plug-ins FREE ??????
  @perry-kappetein On the bright side I have found your upgrade offer here. Just keep scrolling down that page. They appear to have changed their email for sales inquiries to infoservice@magix.net which was for technical inquiries previously and
• SOUND FORGE

  10 answers, most recent on 12/4/2022

  RE: Sound Forge Pro 16 Suite missing correct SpectraLayers Pro 9 installer
  @Tim-Eilers This is a user to user forum. We are all users like you. No Magix staff is active here. You can download SL9 directly from Steinbergs website.
• SOUND FORGE

  17 answers, most recent on 12/25/2023

  RE: Sound Forge 15 download
  @SP. Just an idea, have you tried downloading and unlocking your software via a VPN? Alternatively, you can open a hotspot on your smartphone and connect your computer via WiFi or use tethering via cable. If you use tethering Windows should
• Movie Studio

  26 answers, most recent on 3/14/2023

  RE: MPEG 4 Codec
  @Christof-Wackernagel @johnebaker @emmrecs Hi. Can you remove the product and device IDs please. Never give that information out on a public website and we don't need it. I think your system will struggle using the latest version of the program
• Movie Studio

  7 answers, most recent on 7/3/2023

  RE: Using Vegas Pro 14 Video effects/plugins in MEP 21
  @Chappers Hi, yeah, I don't know if you were caught out by the Magix trap of upgrading your VP14 & thinking you were just getting a new version of Vegas, but what in reality you got was a totally different program of Magix Movie Edit Pro, this
• SOUND FORGE

  5 answers, most recent on 5/25/2024

  Additional License Needed
  I need 1 additional license for this product which was purchased from the Magix website on 11/25/22. Please provide information on how this can be done.
• Movie Studio

  One answer, on 11/13/2022

  RE: Canceling contract
  @Mateusz-Popek Hi and welcome to the Magix user to user forums. How to cancel a contract from the Magix website. There are no Magix staff on this website. Only users of the programs. You will have to follow the advice given above. Ray.
• Music Maker

  9 answers, most recent on 12/26/2022

  RE: can not activate
  @stacey-broughton HI I have removed your last comment - please do not post order numbers or any other confidential information such as serial numbers, email address and contact details. . . . . . It was asking for serial number and computer number .
• Movie Studio

  7 answers, most recent on 7/4/2024

  RE: error message
  @derek-brown Hi Derek. Then the problem is probably one of the above as described by @johnebaker. For my money I would say it is a memory problem and not a Windows problem if it is not happening all the time but that is only a guess on my part. The
• Music Maker

  13 answers, most recent on 6/17/2023

  RE: computer id*
  @lizzie-s @SP. asked you which version you have, mentioning the name Music Maker 2023. Can you first confirm that this is the version you have, please? Also, where exactly did you buy MM Premium? I ask, because unless you specifically also ordered
• Web Designer

  6 answers, most recent on 2/18/2023

  Xara Web Designer Premium 19.0.1.65946 DL x64 Feb 7 2023
  Quirks (?) with some items sending me to a page for Xara Web Designer + version 22. If this is a Magix sale why am I being directed to Xara to purchase a subscription? Likewise I am trying to insert a widget and this pops up: It looks like your
• Other products

  3 answers, most recent on 12/8/2022

  RE: Magix VR Studio 2
  @Yvonne-Turnbull-Campbell Voucher codes are sent or sold to a purchaser of Magix products, most commonly by third-party sellers who do not actually supply the actual physical products. it is then up yo the buyer to go to the Magix.com website to
• ACID

  2 answers, most recent on 12/1/2022

  RE: How do I install 32 bit version
  @Marvin-Perkins Hi Acid Pro 11 is 64 bit only. See the Operating System section of system requirements here, and this page on the Magix website which explains how to recognise whether a 32 bit version is an option. John EBForum Moderator
• Movie Studio

  45 answers, most recent on 2/2/2023

  RE: Timeline colour and selection
  @me_again It stands a very good chance that I'm talking (writing) complete nonsense here but while DCH drivers do appear to be "now dead", they have been replaced by Intel® Arc™ & Iris® Xe Graphics - WHQL - Windows drivers That is completely the
• Web Designer

  5 answers, most recent on 2/23/2023

  RE: Update and OpenGL Error
  @Fatih-Sipahi Welcome to the Magix user to user forums, so not a contact for any Magix staff and the update files are not ours. The OpenGL error points to a problem with some aspect of the graphics installation on your computer, most commonly an out
• Video Pro X

  16 answers, most recent on 12/6/2025

  RE: HEVC-Codec
  you do have a short amount of time to ask for a refund if you don't like it as laid down by the terms and conditions on the Magix website @CubeAce Depends where you live. My understanding is that if you are in the USA then the Returns policy states
• Other products

  20 answers, most recent on 2/24/2023

  [Closed] Installation of Vegas Pro 365 version 20 hangs indefinitely
  I've been trying several times for days. I had to stop it from the task manager after more than a day of stillness because I needed to reboot. Subsequent installations have attempted to 'remove' a prior installation but will still hang. It doesn't
• Video Pro X

  148 answers, most recent on 4/18/2023

  RE: General discussion on add-ons
  @Reyfox Possibly, but if New Blue plug-ins are all working within VPX (and they seem to be on my system) Then it would seem it is more up to the developer to want to make that happen. With Magix now having Vegas and price increments per program
• Movie Studio

  8 answers, most recent on 9/5/2023

  RE: HEVC codec issue error even with codec already installed
  @Bryan-Frear Hi Bryan. I was merely suggesting they add some context to the error message so it doesn't look broken when it's not. I think that is a fair comment. The program and contents are not flawless and I for one have complained many times
• Movie Studio

  8 answers, most recent on 4/12/2023

  RE: First time user-- I am lost already
  @David-Spector Hi David. I too really started my video editing with Magix. The prior version of the one you are trying out now. I have since tried other video editing packages and realize that the workflow for this editor is somewhat different to
• Other products

  One answer, on 11/19/2022

  [Closed] Vegas edit 365 not downloading while magix takes my money
  I seriously don't know what going on magix website states that all i need to do is click the download link in the email they sent me then I cant start using the application let me tell you my process of this. Go to my email- sees the email they sent
• Movie Studio

  34 answers, most recent on 1/5/2023

  RE: Movie Studio 2022 on offer at HumbleBundle
  @CubeAce, Mercalli is up to V6, and yes, Mercalli 5 isn't offered on prodDAD's website for Magix/Vegas. So I am wondering, if someone bought the HB, and tried to update to Mercalli 6, would they get the perpetual or "rental" version. I already have