• ACID

  One answer, on 5/12/2019

  RE: [Closed] Acid Pro 9 MP3 issue
  Good morning, Could you please advice me to resolve importing MP3 files to mi newly purchased Acid Pro 9, I have an owner of Acid music studio 11 also, in music studio there is no issue importing MP3 file. Acid Pro 9 I have purchased for to make my
• Music Maker

  4 answers, most recent on 5/1/2019

  RE: Out of Memory
  Thanks for that John. I've adjusted back to default on those parameters. However, regardless of what I use for those settings, I'm getting a lock-up and out of memory error in MM when I try to playback AFTER copying a block (a bassline I handplayed)
• Samplitude

  11 answers, most recent on 4/25/2019

  RE: Interleaved Recording - Pro X4
  Sorry for the late reply - busy with other stuff. Interesting thought. I'll play around with this. Thanks!
• Web Designer

  3 answers, most recent on 4/23/2019

  XARA -- Problem printing pages
  XARA Web Designer Premium 16.1.1.56358. I'm still in the learning curve, although I've been "replacing" pages on my website, and the results so far are looking great! However I just discovered something really strange; please help me out here.  My
• Music Maker

  9 answers, most recent on 7/13/2019

  RE: [Closed] Purchased Music Maker Premium - Did not activate - Only Music Maker
  Hi, welcome to the Magix forums. I entered the serial number Where, exactly, did you enter this number? It should have been on the screen which asks you to Activate Edition. If so, did you then click on the "Ready" button? With what result? If you
• Music Maker

  9 answers, most recent on 7/13/2019

  [Closed] Purchased Music Maker Premium - Did not activate - Only Music Maker
  I purchased Music Maker Premium and entered the serial number but all I have is a limited tracks Music Maker. I cannot stand this stiff arm mentality from Magix. They say that new purchases and install problems don't have to pay for a voucher but
• Video Pro X

  47 answers, most recent on 5/2/2019

  RE: VPX - patch 16.0.2.317
  @Glenn-Woiler OK. Understood. (And my apologies for my last post.)HTHJeff Thanks Jeff for all that. Last time I looked, the Magix folder for VPN said... VPN 8 ! I'll try to get you all the info you asked for. Busy at the moment. My original laptop
• Web Designer

  6 answers, most recent on 3/19/2019

  RE: Pop Up Layers issue not working correctly when uploaded
  @Kevin-Bricknall, @Colin-Bricknall Hi A little confusing who we are dealing with here. Am I right in assuming you both work for/represent the same business/company? However Jeff's response indicates to me that the issue is with your browsers caching
• Web Designer

  14 answers, most recent on 9/3/2020

  RE: [Closed] Problem with XARA Premium
  @gary-tayman Hi Windows 7 should have the ProgramData folder present this version of Windows was the first time it appeared, previous versions of Windows used the Programs and Settings, All users folder. Not there, but the Xara files ARE in the
• Music Maker

  10 answers, most recent on 3/7/2019

  RE: Korg Odyssey
  Thanks for helping me on this John. 1)Just to clarify, when recording from synth into audio line of the PC soundcard, will I be able to hear what I'm playing through the PC speaker setup? 2)Will I be able to playback what I have already recorded
• ACID

  One answer, on 3/13/2019

  Acid Pro...
  Thank you. Thank you for re-building Acid Pro. I waited for years. I all but stopped creating music recordings. Now, I am very busy at it.
• Movie Studio

  14 answers, most recent on 2/23/2019

  RE: What is the maximum framerate to edit (slowdown)
  @johnebaker Thank you for your reaction. Last couple of days I was busy for work so could not respond. But beneath I try to give more detailed information after all. Can you analyse one of the GoPro clips with MediaInfo and post the results from the
• Movie Studio

  12 answers, most recent on 2/15/2019

  RE: MEP Update states "...free for One Year..." = ?
  @FunkyB I will not be applying any updates until I am well familiar with 18.0.2.225 as that is the only version I have actually paid for beyond one year. That is clearly your choice, though not one that the majority of users here, myself included,
• Movie Studio

  12 answers, most recent on 2/15/2019

  RE: MEP Update states "...free for One Year..." = ?
  So what I said in my post on 2/14 *is* how it works. I will not be applying any updates until I am well familiar with 18.0.2.225 as that is the only version I have actually paid for beyond one year. Since this is what I paid for, I expect it to work
• Photostory

  4 answers, most recent on 2/6/2019

  RE: In-app updater file - where is it stored on Win 10 computer?
  @Douglas_W As one user of the Serif and Affinity forums to another, welcome! This is a very friendly place, overall, considerably more active than the Serif legacy products forum, perhaps not as "busy" as the Affinity ones! I hope you enjoy your
• Other products

  5 answers, most recent on 2/11/2019

  RE: Why won't Magix Online Album URL connect?
  Hello John, you responded to a question I had a few years ago. I'm having the same problem again. I have a paid subscription to Magix Online World, however I'm unable to access my Magix Online Album Premium. The following error message is what I get
• Other products

  No answers, created on 1/17/2019

  Photo Manager - Detail View columns incorrect
  Photo Manager 13.1.1.12 Go into the details view and look at the column headings. They do not correspond to the actual columns below them and I can find no way to get them to work. Removing fields does not help the first two, which are supposed to
• Music Maker

  7 answers, most recent on 3/6/2019

  Magix locked my account. Now I i can't use the program that I bought.
  I am trying to run a business. I am on a deadline. Why did Magix lock my account? I would have never bought this program if I knew my account could get locked.
• Movie Studio

  13 answers, most recent on 12/27/2018

  Ryzen 2xxx Performance
  Hi all ,   I've been using an old 3770k Intel chip for exporting my Wife's videos for her business up until my new PC build in the last month. This new build is based on a Ryzen 2600x chip. It seems that a 30 minute mp4 output now takes 3+hours
• Video Pro X

  54 answers, most recent on 5/8/2019

  RE: [Feedback] How do you like version 16.0.2.306 ?
  Well thank you once again Magix.You have just managed to put me back 2 years.I took the chance on 306 because I was having crashing and freezing with 304 and now I am back to jerky unstable playback.I really don't know what the answer is here.You
• Video Pro X

  55 answers, most recent on 7/4/2019

  RE: VPX problem with Rotation/horizon levelling
  @shgrude Thanks for that highly technical hypothesis, way over my head I am afraid and not something I will even try to learn about as it is an unnecessary blind alley for me. As an end user, I want to get on and do my work and this bug is
• Video Pro X

  55 answers, most recent on 7/4/2019

  RE: VPX problem with Rotation/horizon levelling
  Hi Doug, I agree that top rotation arrow and crop works without any problem, but the beauty of the levelling slider has always been it it so much quicker to use as the cropping was automatic. It has always worked fine until recently, so appears to
• Movie Studio

  16 answers, most recent on 12/18/2018

  RE: Is there a hidden problem with the new update policy of Video Deluxe?
  Well, the way I understand it, is that the ORIGINAL version you BOUGHT will always work. With the update period, any new updates during that period will still continue to work after the update service expires but, if you have to re-install, from
• Movie Studio

  16 answers, most recent on 12/18/2018

  RE: Is there a hidden problem with the new update policy of Video Deluxe?
  This is new software as a service or subscription model is just bad news for consumers. It used to be that patches are available for your old versions, nowadays they do not let you have it. I ran out of the subscription period and I cannot update to