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Hi ,I am using MEP Premium 2016 and have been exporting HEVC files (4k 50 fps) without problem.Today I got the dreaded...An error has occurred during export with an external video codec. Please check export settings (resolution, framerate, etc) and

Movie Studio

12 answers, most recent on 4/26/2019

[Solved] MEP 16?

Sorry I thought I should start a new thread since I contributed to the old thread getting too confused. As John CB pointed out: "the question is, what is the last version of MEP before the Update Service started?" I'm looking for a version 'Without

Movie Studio

8 answers, most recent on 4/20/2019

[Solved] MEP 18 Plus - Extra Cost for H264 Codec?

Hi Gang I just recieved MEP 18 Plus and will install it soon - I have Two Main Questions: I prefer to choose when updates are installed, with regard to the (Update Service). Is that an option? Let me be clear: I'd rather NOT have those updates

Movie Studio

2 answers, most recent on 4/8/2019

RE: [Solved] Why is my Audio frame rate showing differently to the Video frame rate

@emmrecs Hi Jeff. Thank you for your reply, at least I know it's not a one-off problem with my equipment. I have noticed as well with these particular video files that no matter the frame rate of the video, the audio frame rate stays the same. Maybe

Movie Studio

2 answers, most recent on 4/8/2019

[Solved] Why is my Audio frame rate showing differently to the Video frame rate

Is this info from MediaInfo correct or is there something not being read or written correctly in the file? It's not causing problems in MEP but I'm curious if anyone else has ever seen something similar. I am using the most recent update of

Movie Studio

10 answers, most recent on 3/17/2019

RE: [Solved] 'Jerky' movement of transport items in finished edit.

Apologies for delay in response. Work commitments Many thanks to CubeAce, ericInz and JohnEB for informative and helpful comment. Re CubeAce - Thanks - Yes, using VLC for playback - already recommended, but hadn't thought of trying the HEVC Codec.

Video Pro X

3 answers, most recent on 3/10/2019

[Solved] UHD Footage is not crisp

Hello Community, I have an issue with my Magix Video Pro X 10 and don't know what to do anymore. All my footage is shot in 2.7K 60fps on my GoPro and my DJI Mavic. The files are imported as mp4 in this resolution. Now if I render the film in 2.7K

Photostory

2 answers, most recent on 3/10/2019

RE: [Solved] Magix Photostory Easy MPEG-2 error message

@RH53 Hi . . . . I am using a trial version of Magix Photostory Easy (v. 2.0.1.54 (UDC2) on a Windows . . . . Until the full version of the program has been purchased and activated/registered it will have limited functionality eg licenced codecs

Movie Studio

14 answers, most recent on 2/23/2019

[Solved] What is the maximum framerate to edit (slowdown)

Hello, I have the latest GoPro hero 7 black edition which can shoot e.g. at 1980x1028 240fps. I tried to import this in Magix Deluxe 2015 but got a prompt it could only edit in 30fps. The project I worked in was 60fps because there was no option

Movie Studio

3 answers, most recent on 1/20/2019

RE: [Solved] MEP 18 M2ts AAC (avcodec) Audio Codec Support

Found the problem, I needed to activate a fee based MPEG-4 Codec Pack. , I did , and all is well,now !!

Movie Studio

3 answers, most recent on 1/20/2019

[Solved] MEP 18 M2ts AAC (avcodec) Audio Codec Support

Does MEP 18 support M2ts files containing AAC audio ? The M2ts file will play ,but the audio will not.

Video Pro X

10 answers, most recent on 12/14/2018

[Solved] Possible serious problem with Default mp4 export codec.

I have tested this in both VPX and MEP, both latest versions, but it may have happened only after the latest updates to both apps. I'm also aware of a number of other users experiencing problems activating the mp4 codec but, in my case, the codec IS

Movie Studio

3 answers, most recent on 11/16/2018

[Solved] No playback in MEP Plus, ver 18.0.1.209

The playback feature won't work on MEP. I've used older versions of MAGIX MEP in the past. I just purchased the latest MAGIX Movie Edit Pro Plus; version 18.0.1.209 (UDP3) and installed it on a new Win10 computer. I installed it and purchased the

Movie Studio

One answer, on 10/27/2018

[Solved] HEVC/H265 Files - Can't Get Titles To Work And Stutter On Output

Only got this yesterday to see how it compared with my other video editing products (neither of them has this problem on the same computer produced by the same drone in the same file formats). My drones make H264 and H265 format files and H264

Movie Studio

10 answers, most recent on 9/27/2018

[Solved] Uncommon Aspect Ratio for video export - 10:9

Hello everybody, I am making videos of a Game Boy game, and they have an aspect ratio of 640:576, or 10:9. I have used MAGIX Video Deluxe (formerly Movie Edit Pro) often to edit my videos and I like the interface, but after exporting a few videos

Movie Studio

3 answers, most recent on 9/24/2018

RE: [Solved] Technology support for new PC

@Former user Hi . . . . i5-8600K with overclock while it is still 6 core and it has better base frequency than i7-8700 . . . . From the base frequency the i5 would appear to be the faster processor, however the i7 has a larger L3 cache at 12 MB (i5

ACID

2 answers, most recent on 7/20/2018

[Solved] Can't render more than once per session

Very annoying bug. When bouncing out a track, works fine regardless of the selected codec. When trying to bounce again in the same session (say a vocal free mix), the renderer gets stuck at 0%...to a point where the only way to get out is task

SOUND FORGE

3 answers, most recent on 5/28/2018

RE: [Solved] Can Sound Forge open .m4a (iTunes music) files?

Yes, but... (and that's a big butt) .. Quicktime for Windows must be installed to open .m4a and .mp4 video files in SF. The M4A file extension/wrapper uses the AAC audio codec.QT 7.6 was always the preferred version by the expert Vegas Pro users. QT

ACID

33 answers, most recent on 10/10/2018

[Solved] Acid Pro 8 x64 hang during beatmapper wizard

Hi, I've been using Acid Pro and Acid music for several years now, so super stoked to see Acid Pro launch today. I installed and activated my copy earlier today and set about testing it. My most recent project and all the effects load fine... so,

ACID

23 answers, most recent on 4/26/2020

RE: [Solved] Acid Pro not opening m4a and mp4 files

Hi @Animal-Nation, First of all, thank you for your feedback! It always feels great, when we see enthusiastic users who like our product(s). On the flip side, I'm sorry to be the bearer of bad news. In ACID Pro 8 we don't have mp4 codec. Please save

Movie Studio

6 answers, most recent on 2/15/2018

[Solved] Video clip has no sound when played on time line.

Hello Everyone!! Back to the forum for some help. I have upgraded to MEP 17 since my last post. Here s my (new) problem: I have filmed some clips with an affordable action camera (Jeemak - a Gopro clone). When I drop any of the file onto the time

Photostory

7 answers, most recent on 2/20/2018

[Solved] Photo Story 2018 will not export my project

Hi, Athlon2 X4 , 3 GHz , 16 GB RAM, ASUS HD6570 250GB ssd OS. Win7 X 64bit Photostory 2018 Had just finished an 8 GB slide show and wanted to export it on a Mpeg 4 file, to my computer. Pressed the correct buttons and up came a notice informing me

Music Maker

5 answers, most recent on 12/28/2017

RE: [Solved] Can't add mp3 files via. file manager

Hi Assuming you are using the latest version of Music Maker, the mp3 codec needs activation through the store - it is under the option to add extra functionality to the program. HTH John EB I bought the premium version and its currently at

Movie Studio

29 answers, most recent on 11/17/2018

RE: [Solved] MPEG-4 codec version I purchased is not working.

@GermanGreed What codec is set for Import/Export in the Program settings, Import/export tab? John EB