• Music Maker

  8 answers, most recent on 5/28/2021

  RE: Reverts to Free Edition
  @Tommy-Cunningham @SP. You need to be able to login and get everything downloaded and installed. Then, the next time that you open the program when not connected to the internet, everything should be available except the Store. I did a test with my
• Video Pro X

  46 answers, most recent on 4/21/2021

  RE: SORRY TO ASK...
  @MCK Hi OneDrive synchronizes your files between OneDrive and your computer, so they're backed up and kept up to date whenever you change a file. The original files should still be on your computer in the Documents folder, if they are not do the
• ACID

  2 answers, most recent on 4/21/2021

  RE: Music Loop Licensing
  @Justin-Loop In case you have loops on discs like CDs and DVDs there should be a license file on the disc that tells you that you can use the loops commercially. If there is no license file on the disc the license should be in the booklet. If you
• Movie Studio

  2 answers, most recent on 4/19/2021

  Unable to login
  I enter the serial Number & email address and click 'Activate & register immediately online' but ERROR -24 comes up..what wrong?? I have registered already? Any Help? ....Also, is this the only area To Get Help?
• Other products

  3 answers, most recent on 4/18/2021

  RE: Independence pro caused Logic Pro crashed when closing project
  @Oscar-Wu Welcome to the Magix user to user forum, not a contact for any Magix staff so no-one is going to send you any link, sorry. Your Magix account should include the latest installer; it should also be listed in Producer Planet under "My
• Music Maker

  6 answers, most recent on 4/29/2021

  RE: Activation error
  @Felipe-Oliveira Hi, we need to know which module causes the crash. It is not visible on your screenshot. Is it qt5widgets.dll? Then it could be caused by using multiple monitors, for example if Music Maker is visible on more than one monitor and
• Music Maker

  3 answers, most recent on 4/16/2021

  RE: Tracking Drums
  @James-Burgess Just open the program and enter your e-mail and password at the startup screen. There is no serial number needed. Because your premium features were registered to your e-mail and password they will be activated again and you can
• SOUND FORGE

  3 answers, most recent on 4/13/2021

  RE: Really A Separate Cost for the MAC Version
  I have been upgrading and using Sound Forge for many years. Last week I purchased one of the New Mac M1 Mini Units and I went looking for the Mac Version of my Sound Forge. In my login area I only see the Windows Version. Do they really charge a
• Samplitude

  3 answers, most recent on 4/11/2021

  Activation Code for Saxophonia is not working
  Hi, I have a purchased code for a set of Vita Instruments that I purchased in 2019, one of which is for Saxaphonia., the Activation Code is : Removed by Moderator., but when i try to use it, it comes up with the message, Activation Code Not Working,
• Off topic

  6 answers, most recent on 4/10/2021

  Trying to login onto my fttp through my filezilla software
  Can anyone help me with my errors on the picture attached please. I can be reached at the emaill address . please included help and magix in the subject line so don't freak out, lol thank you
• Photostory

  5 answers, most recent on 4/10/2021

  RE: Compatibility between Photostory deluxe and Video Pro software
  @SCOTT-WATTERSON Hi . . . . I want to install it on my NEW laptop . . . . You do not have to pay again, the program can be installed on 2 computers - download the installer from your account at magix.com - login with the email address and password
• Music Maker

  8 answers, most recent on 8/19/2021

  RE: Serial wont activate
  @Jesse-Marquez If you are logged in and can use all features you payed for it works fine. Usually Music Maker should log in your user account automatically when starting the software (in case you didn't log out before closing it the time before).
• Music Maker

  8 answers, most recent on 8/19/2021

  RE: Serial wont activate
  Hi SP much appreciated for the information. Though is still doing the same thing. I check every download was downloaded and software activated. and still have to login again and my program still not activated
• Video Easy

  7 answers, most recent on 4/6/2021

  RE: Error -6
  @AMIT-KALRA Hi . . . . Error -6 - this program could not be started. It is possible that the installation folder is damaged. . . . . Before uninstalling and reinstalling, try turning off you Antivirus Real time/Folder protection/Ransomware
• Music Maker

  8 answers, most recent on 8/19/2021

  RE: Serial wont activate
  SAME here i have to log in all the time i open my product that i purchased. I have all the details needed to be activated but i dont one to login all the time. this product has to be already activated since I payed already and my money is important
• Movie Studio

  13 answers, most recent on 4/5/2021

  RE: I can't find my serial number to install the program
  @antonio-brown Try and register or login and it will take you to a redeem code on next screen, see if that works for you here. Forum Moderator  
• Movie Studio

  13 answers, most recent on 4/5/2021

  RE: I can't find my serial number to install the program
  @antonio-brown Did you go here to login, or click "I don't have a login and want to sign in" and enter your activation key in voucher code box?   Forum Moderator  
• Movie Studio

  13 answers, most recent on 4/5/2021

  RE: I can't find my serial number to install the program
  I did get a license number thats it on my email, when I click on it I click on account login in then when I click on product registration its saying serial number but I never got one!! And on the bottom of that it's saying place of purchase
• Music Maker

  6 answers, most recent on 4/3/2021

  RE: Previous purchase of program now requires additional fees?
  I think I might see what you mean with entering the serial keys. The start up box when you login to the shop on the 2021 edition does have a box for a serial number that doesn’t go away. I thought that was just to register the version you are using.
• Web Designer

  One answer, on 4/2/2021

  RE: error 404
  @Lee-Humphries I suspect the two problems may be related. Taking the second one first: it is the website owner's responsibility to keep a record of his/her user name and password for access to the hosting server. If you cannot find them I think your
• Web Designer

  One answer, on 4/2/2021

  error 404
  website has suddenly gone down and shows ERROR 404 'PAGE NOT FOUND' Also when trying to publish the website it says Xara Hosting: Access denied. Login Failed. Please check user name and password.   But I cant find them to even check
• Movie Studio

  11 answers, most recent on 2/6/2022

  can't login to MAGIX login
  Hello, For some reason i cannot login to  MAGIX login I have tried to reset the password few times and it did not help. Cannot find a way to contact technical support , what to do?
• SOUND FORGE

  One answer, on 3/31/2021

  RE: Sound Forge 15 Order
  @Song-Hoang Hello, welcome to the forum Go to the Magix Service Centre here login and click User Data to change email details. Forum Moderator  
• Music Maker

  One answer, on 3/22/2021

  Doesn't Login Since Updating
  Since the most recent updates, I can't login or validate purchased upgrades, so I'm unable to add tracks, export MP3s, etc. Pls help, I've tried everything such as reinstalling and avoiding the update that caused the problem but eventually it