• Music Maker

  One answer, on 6/7/2024

  Issues with Music Maker 2024 once downloaded and trying to upgrade.
  I have been having issues everytime I try to use the 2024 version of Music Maker Premium. All my recorded songs I created on previous versions are all messed up. The tracks are sped up even though they are at 100 they are running as if at 500. I
• Music Maker

  4 answers, most recent on 5/6/2024

  RE: loops unlimited not working
  @michael-neville You did the correct steps by logging out and back in and cleaning the store cache. Since this didn't work, you might try to reset the program settings under the File > Settings menu. If this still doesn't work, my only other
• SOUND FORGE

  11 answers, most recent on 8/9/2024

  RE: Batch Converter Presets
  @sean-mccoy  Custom Batch Preset Location -> C:\ProgramData\MAGIX\SOUND FORGE Pro\16\Actions Batch Factory Preset Location -> C:\ProgramData\MAGIX\SOUND FORGE Pro\16\Actions\Factory Presets Per SP comment I'm also not sure if the old batch
• Movie Studio

  7 answers, most recent on 11/5/2024

  NewBlue updates
  Greetings, I have quite a few NewBlue effects that have come with various incarnations of MEP/MS and I've just updated them mostly without a problem. I say mostly because one of the plugins I have is "Elements 3 Overlay" and the NewBlue Application
• SOUND FORGE

  20 answers, most recent on 1/17/2024

  RE: why is iZotopeRx Elements not available in Sound Forge Menus
  @Shawn-Rogers  1) click Options > Preferences > VST Effects and click Refresh (this may take a while, depending on how many plugins you have). 2) after the refresh, click File > Reset all preferences and cached data, check the box 'Delete
• Video Pro X

  10 answers, most recent on 12/23/2024

  RE: Update waveform
  @Johan_Hackman Hi. Sorry about the blushing 🤣. I am not completely sure whether you are replacing or adding files to the project to cause this problem. Normally if I am adding files I add a v2 or v3 etc to the end of the file name. Only when I want
• Video Pro X

  37 answers, most recent on 11/9/2024

  RE: bug ?? unable to delete keyframe -> from 2nd clip (onwards)
  @Betovalle Hello Roberto, I would like to respond to your topic regarding no updates? Regarding Vegas Pro updates, it is best to go to the Vegas Forum, this is the Magix Forum...... You write VPX16 - zero? I would like to point out that the last
• Movie Studio

  11 answers, most recent on 11/4/2024

  RE: movie studio 2025 suite - sound missing on clips
  John,   its still checked...and they were there before its only when i did a test export i noticed the silence i also usually have video and audio on same track so its ticked unless i am adding music from another source and want to separate the
• Music Maker

  4 answers, most recent on 12/8/2023

  RE: Recently Purchased the Humble Bundle package that gives coupons
  @SP. Indeed I have, that is actually how I got into this mess in the first place. The button itself is greyed out. I'll just leave it for now and email the support to hopefully get this all fixed up.Now to figure out how to close this thread and
• Video Pro X

  One answer, on 3/25/2024

  RE: PLEASE HELP! 0 bytes left on my magix edit
  @Nunzio-Raso Try right-clicking on the drive that you are exporting to and choose Properties. That will tell you how much space is left. You'll have to delete some files or empty the recycle bin or select another drive to export to. If it's still
• Movie Studio

  13 answers, most recent on 9/5/2024

  RE: Removing a color effect
  Deleted my comment as @browj2 had the answer for you. I tried the solution John suggested but it hardly made a difference at my end. Glad to see you have it sorted. I agree with @browj2 though. You need to see as many controls as possible in the
• Movie Studio

  13 answers, most recent on 9/5/2024

  RE: Removing a color effect
  @Helen-Martin Hi and welcome to the user to user forums. You can select the video object on the timeline editor by right clicking it and choosing the following. Alternatively if you have more than one effect applied and only want to remove just the
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  I purchased and installed ACMS 11.0 with Vegas Pro 21.The installation worked flawlessly. However, after starting ACID, the error -59 appears during initialization.Removed ACID and manually deleted the files in APPDATA and ProgramData.Reinstalled,
• Movie Studio

  3 answers, most recent on 9/4/2022

  [Solved] DVD Archetect needed to be reinstalled, but early on it fails
  I've followed the support steps here and it didn't solve this "no internet" (when I have a connection) and it didn't help. I also turned off my Firewall and Antivirus (I didn't have to do that in the original install), no change, it still reports no
• ACID

  11 answers, most recent on 12/30/2025

  [Closed] DLM manager fails to load on installation, so no built in plugins
  I've just installed Windows 11 Home (22h2 64 bit) on my laptop, but now when I install Acid Pro 8  the DLM Manager fails to load, which prevents built-in plugins such as ReverbFX and ExpressFX from appearing. I have already performed a thorough set
• Music Maker

  12 answers, most recent on 3/21/2024

  RE: Music Maker not working
  @Riley-Coach Hi . . . . I tried uninstalling and reinstalling, but that seems to have made it worse, . . . Re-installing should be the option of last resort for fixing issues. Assuming this is not a VST, Soundpool or Plug-in issue - using Windows
• Off topic

  7 answers, most recent on 7/3/2024

  RE: [Closed] How Can I Delete My Account?
  I don't want to use this account anymore. Is there a way to permanently delete my account? Will deleting my Magix account also remove all my personal information from their servers?
• Movie Studio

  3 answers, most recent on 12/5/2023

  RE: I don't have the email with the Serial Number
  Thank you, John CB... I do see I wrote Video instead of Movie, sorry for any confusion! Unfortunately, the email isn't in my spam box. Messages older than 30 days are automatically deleted from my Spam folder so it's likely that's where the email
• ACID

  One answer, on 1/13/2024

  RE: If I deactivate Acid pro will I loose settings /info in reactivation
  @Rayz-R I suggest you log into your customer account at Magix.com and deactivate the installation on your old hard drive there, because I suspect you won't use it again. Then you have an additional free slot. I'm pretty sure, that deactivation will
• SOUND FORGE

  6 answers, most recent on 1/10/2024

  RE: How to make DEL hard-delete selection again?
  @Former user Hi . . . . SHIFT when pressing DEL (on windows) it IS hard-deleting . . . . A bit of a longshot. Does DEL work normally in other programs? If not are, and you are working on a laptop, or have a keyboard with multiple functions ie a Fn
• ACID

  3 answers, most recent on 4/24/2024

  RE: Acid Pro 11 Playback stutters, playback is 40% normal speed
  @DJ_Leo I suggest you reset the program settings. Hold CTRL and SHIFT and double click on the Acid shortcut icon to start the program. Keep holding CTRL and SHIFT until a small window appears that will ask you if you want to reset the program
• Photostory

  30 answers, most recent on 2/25/2025

  RE: How To Add Audio To Photostory Deluxe 2021 Slideshow
  @Robert-Madison Hi . . . . the first piece of music continues to play in the background under the second clip, so you hear both playing simultaneously for several seconds . . . This is usually caused by a stray section of a trimmed audio object not
• Movie Studio

  18 answers, most recent on 11/30/2024

  RE: MPEG-4 codec problem
  I've finally managed to fix this myself. For anyone experiencing the same issue the fix was in deleting the following registry key: Computer\HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{7DC6E619-5C35-4371-9D2A-9CF021CB55D1} Unfortunately I was unable to
• Movie Studio

  43 answers, most recent on 7/18/2024

  RE: Can not trim or delete portions of audio
  @Eric-Elliott Hi Eric, I then used the split with the scissors and tried to highlight the part I wanted to delete and that did not work You cannot highlight a part. You can select an object and it gets highlighted. What I should have done is put the