• ACID

  3 answers, most recent on 4/4/2021

  [Solved] Automation envelopes on MIDI tracks in Acid pro 10
  Hi. I cant work out how to show the fx automation envelopes on a MIDI track. They work fine on an audio track. I’ve learnt how to add effects via the mixing console to a MIDI track but I cannot seem to get the envelopes to show on the trackline. For
• Movie Studio

  One answer, on 4/1/2021

  RE: [Solved] Cannot download Magix Movie Edit Pro 20 product
  @Quan-Nguyen Hello, Welcome After you order for this downloadable product at Guitar Center you'll receive an activation key via email. This email will include a product link and directions for downloading. Does your product or activation key begin
• Music Maker

  7 answers, most recent on 4/1/2021

  RE: [Solved] Where is my option to choose the promised content of my choice?
  @David-Carnes Also, the file link in the confirmation email had me install a 32-bit version which was immediately replaced by the 64-bit version. That version was then patched with an update. I have a suspicion that what you write above is the
• Music Maker

  8 answers, most recent on 4/2/2021

  [Solved] Vandel Amp not working
  Although the Vandel amp loads and I can record via Foucusrite 2i4 interface, the amp does not work and does not register any imput of sound. Playing back my recording of guitar is just a dry sound which looks like it has by passed the amp completely.
• ACID

  29 answers, most recent on 6/12/2023

  [Solved] ERROR: -2147163967 occurred during installation
  I've tried to download and install the new Acid Pro 10 update since yesterday morning. I've researched the web via Microsoft forums as well as some other tech forums saying to go to the control panel and repair them. I have done so, and it has not
• Movie Studio

  6 answers, most recent on 3/26/2021

  [Solved] Project media turns a salmon color and all thumbnails disappear
  Hi!   I encountered an error where the Projects Media Tab disappeared, then when it re-appeared all of the video thumbnail images were gone and in its place were grey boxes instead. Also, a pink/salmon colored background appeared behind all the
• SOUND FORGE

  One answer, on 3/12/2021

  [Solved] Sound Forge Pro 15 - where are the wizardFX effects?
  The 'What's New in version 15?' page in the user manual says that a new inclusion in SFP15 is a wizardFX vst effects package and that it can be accessed via the Instant Actions window under its Effects tab - but wizardFX is not there and nor is it
• Samplitude

  6 answers, most recent on 3/10/2021

  [Solved] Guitar Effects Not Working
  Hi, I am hoping that someone might be able to help me with my strange problem. I have recently had to reinstall my Windows 10 Desktop computer due to a major issue with Windows Updates. I have a Magix Subscription for both Samplitude Music Studio
• Samplitude

  4 answers, most recent on 1/18/2021

  RE: [Solved] Computer ID
  @Steven-May Welcome to the Magix user to user forums. The Computer ID is generated automatically by the online activation and registration process. The fact that your computer is offline clearly makes that impossible. Is there an option within the
• Other products

  One answer, on 1/9/2021

  [Solved] licença VEGAS
  Hi, I acquired the vegas license in July 2019 and since then the license has been automatically revalidated every 3 months via credit card. For some days I have been receiving a message saying that the license needs to be verified according to the
• Audio Cleaning Lab

  15 answers, most recent on 1/14/2021

  [Solved] Unable to make recording from cassette to computer hard drive
  Hi all I am not able to record from my cassette player to my hard drive which worked fine a few months ago. I´ve connected the cassette player via line out and the Magix box to the line input and also connected the USB cable to the computer. When
• Music Maker

  11 answers, most recent on 1/28/2025

  [Solved] [Resolved] Getting error 1603 during installation
  Hi all, looking for a solution for this Error 1603 issue I encountered during the Music Maker (64bit) installation process. I manage to download the Music Maker installer via the manager and it automatically starts the installation once download was
• Movie Studio

  10 answers, most recent on 12/1/2020

  [Solved] Glitch Removed Media Pool Links/Disabled Some Effects
  I started up MEP a few days ago and noticed that all my links in the media pool had gone. I wasn't too happy about that. I then started up a project (my slideshow) and found that the effects I had applied to some images (the blurred, darkened effect
• Other products

  9 answers, most recent on 11/9/2020

  [Solved] MAGIX PC CHECK TUNING 2021 instead of my BUNDLE OFFER
  This product was installed on my computer when I purchased Music Maker Premium via. the current offer through Magix.com I understood that I was purchasing Music Maker Premium in addition to other programs in this bundle, yet I only received the one
• ACID

  39 answers, most recent on 12/25/2020

  RE: [Solved] 10.0.4 Software Update causing Unmanaged Exception 0xc0000005 Crash
  @Amadeo-Acqua Nice! Here it is for people to see: Amadeo-Acqua wrote on 10/30/2020, 11:30 PM I have Acid Pro 10, updated yesterday and now get this exception and auto close crash ACID ProVersion 10.0.4 (Build 29) 64-bitException 0xC0000005 (access
• Photostory

  One answer, on 10/29/2020

  [Solved] Ultimate Travel Maps Search Function
  Odd but the search facility on my Travel Maps has stopped working - everything else on this program is working as normal. I also have an up to date subscription for Photostory deluxe. Usually start typing in a location and options come up, but
• SOUND FORGE

  18 answers, most recent on 1/6/2022

  RE: [Solved] Channel Converter
  Hi, Forgers. I received an update to the support ticket. It reads: "Thank you for your message.  This error is a bug caused by the recent update to Sound Forge Pro 14 (build 111).  This is known to the developers and they are now working on an
• Video Pro X

  6 answers, most recent on 9/16/2020

  [Solved] Constant program lock out, destroying my will to live.
  Hello, Today Video Pro X started to constantly lock up. The software ceases to respond, no items can be clicked on. I must force shutdown via ctrl+alt+del. This occurs regardless of project, or even if no project is loaded typically within about two
• Movie Studio

  2 answers, most recent on 9/12/2020

  RE: [Solved] Video of .mov file not displaying in Movie Edit Pro
  Thanks Andy. i had a reply from Magix support who suggested the following, which did the trick. I must admit I'm surprised the program doesn't just detect whether or not your hardware needs this setting though! "Since we use a new technology for
• Music Maker

  2 answers, most recent on 9/9/2020

  RE: [Solved] No Audio at all
  Dear @Howard-Hickman, try to activate the Realtek HD Audio Output. Or do you have conneceted your speakers/haedphones via SPDIF?
• Video Pro X

  One answer, on 9/5/2020

  RE: [Solved] Stop spaming and cry
  @Murchanskiy Welcome to the Magix user to user forums. I am not at all sure why you posted! It would seem that you are trying to suggest to other posters that, if something has gone wrong with a purchase via Steam you should not complain if the
• Movie Studio

  40 answers, most recent on 10/23/2021

  RE: [Solved] No video after upgrade to 2021 Movie Edit Premium Plus
  MAGIX Premium Support contacted me this morning and gave the following suggestion which worked for me. I upgraded to 2021 and followed the instructions and it worked for me.________________________________ Dear Mr. Ellis,since we use a new
• SOUND FORGE

  18 answers, most recent on 1/6/2022

  [Solved] Channel Converter
  I am running Sound Forge Pro 14 and the program updated this morning to Build 111. Sadly on using the new build the Process called Channel Converter fails. After highlighting the usual 2 channels in a stereo file I click on Channel Converter and I
• Samplitude

  One answer, on 8/12/2020

  RE: [Solved] Music Studio 10 Recording Issues
  @stephen-donahue Welcome to the Magix user to user forums. How are you monitoring playback of your tracks, through the Toneport or direct from the computer speakers? If the former, you need to check whether the interface is somehow applying, what