• Video Pro X

  13 answers, most recent on 5/4/2019

  RE: Video Pro X not starting.
  @shgrude Hi . . . . "%APPDATA%\MAGIX" . . . . It will also avoid any possible issues related to the OS language . . . . Good point - there are still some users running Windows XP 😨 . . . . if user have rearranged the AppData (or User) directories .
• Video Pro X

  13 answers, most recent on 5/4/2019

  RE: Video Pro X not starting.
  @Michael-Welbourn, @johnebaker If the program still will not start then the Video_Pro_X.ini file in C:\Users\Username\AppData\Roaming\MAGIX\Video_Pro_X_n/ where n= version, should be deleted In the above path specification, you can (should)
• Music Maker

  One answer, on 5/25/2020

  Autosave not working
  I'm using Magix Music Maker Version 27.0.3.33, the EDM edition from the "bundle" a month ago and almost immediately ran into the "crash right before saving hours of work" problem, only to discover the Autosave feature had NOT been saving my work
• Other products

  One answer, on 4/22/2019

  RE: FastCut (FILE NOT FOUND) Using Parallels.
  Hi, welcome to the Magix forums. I don't have any experience of using FastCut or FastCut Pro (I actually cannot find any information about a "Pro" version) but one thing I notice about the directory listings in your screenshots: the app is searching
• Video Pro X

  6 answers, most recent on 4/19/2019

  RE: Missing thumbnails
  @Colorz, @emmrecs Hi I suspect you are missing the folder and icons for the sets of colour bars which are in a folder called Icons within the folder C:\ProgramData\MAGIX\Video Pro X\N\VideoEffects\BackgroundEffects\ColorFields where N will be
• Video Pro X

  6 answers, most recent on 4/19/2019

  Missing thumbnails
  I've got some missing thumbnails here.. It's just at a few directorys, the rest is all ok..   Someone had the same?
• Music Maker

  6 answers, most recent on 4/18/2019

  Can't Import mp3 in the Premium Activated Version
  I've been using Music Maker from the beginning (1994) and had never problems with the software. Now, for the first time I can't import mp3 music files in the program. The file directory only shows WAV files. I am a DJ and work with a lot of mp3's,
• Music Maker

  6 answers, most recent on 4/13/2021

  RE: Soundpool won't install
  @Former user Hi . . . . resolved by deleting the soundpools in question from the soundpool directory and then downloading them fresh from the store again . . . . If this happens again before taking such drastic action, use Program settings, General
• Music Maker

  6 answers, most recent on 4/13/2021

  RE: Soundpool won't install
  This problem has been resolved by deleting the soundpools in question from the soundpool directory and then downloading them fresh from the store again. All seems to be in order again, thank you, CEC
• Video Easy

  No answers, created on 4/11/2019

  Parts of old projects show in my project timeline
  I have a curious bug with Video Easy.I use it to convert old VHS tapes to digital. I just import the whole tape, edit and color correct it and export. However, sometimes when I import a tape and start editing it, it shows quick flashes from my old
• ACID

  71 answers, most recent on 7/10/2019

  RE: [Feedback] How do you like version 8.0.8.29 ?
  I can't get that far. New version freezing on start up while scanning for vst. I emptied vst folders to see if I could get started but no joy. Help !   @jon-l I'm really sorry for the issues you have been experiencing with the latest patch
• Music Maker

  18 answers, most recent on 4/4/2019

  RE: Neutrino
  @Ernest-Hawkes Looks like you do not have the VST plugins registered correctly. See my Choices for same. Also, try reinstalling by executing iZotope Product Portal (StartMenu>iZotope>). It will list Your Products for which you have a License.
• Music Maker

  6 answers, most recent on 4/1/2019

  Missing Soundpool
  Hi everyone I was doing some testing in MMM 27.0.3.32 and used a couple of loops, Bellz Pluck and Pitaya Pluck, which were from a Soundpool called either Techno - Bellz or Trap - Bellz. After the 27.03.33 update the soundpool has vanished
• Photostory

  3 answers, most recent on 4/1/2019

  How do I insert a photo in the timeline?
  Photostory Deluxe v17 I started a new project. Started putting in photos from my directory. I then went into my wifes folder and started to insert photos between the ones I placed in the time line. It just puts them over the existing pictures. I
• Music Maker

  3 answers, most recent on 3/27/2019

  RE: soundfool error
  Please try to check the Soundpool directory in your file explorer and check with it. Then restart the program. If it is still not recognized, click on the "File Manager" tab next to the "Instruments" one. Find the file's directory from there and add
• Video Pro X

  28 answers, most recent on 4/1/2019

  RE: DVD Authoring Error
  Try to burn the disc by creating a folder. Selection in the picture. The entire DVD structure (with chapters, etc.) will be created in the folder Then just burn this folder as a DVD You indicate the directory and the recording should start.
• Photostory

  No answers, created on 3/20/2019

  MAGIX Downloader utility file placement
  Photostory says it has extra content and this launches a Downloader app that defaults to put files in<your profile>/Documents/Magix Downloads/.Is it possible to tell this Downloader utility to download the files somewhere else? My Microsoft
• Other products

  8 answers, most recent on 3/18/2019

  RE: Photo Manager fails to open, even after uninstall and reinstall
  @emmrecs As a initial help (I have Photo Manager Deluxe - that works, Reporting Version 13.1.1.12 from Help>About, but installed under D:\Program Files (x86)\MAGIX\Photo Manager Deluxe\17\) I looked for the files that are reported on in your
• ACID

  41 answers, most recent on 5/1/2020

  VST Presets missing from all plugins
  After updating to the latest version of Acid Pro, all of the VST presets are missing. If I go to TrackEQ, or Simple Reverb, there used to be a range of presets to choose from. Every VST effects plugin preset dropdown is now blank. I've tried
• Music Maker

  12 answers, most recent on 11/14/2020

  RE: iZotope Ozone and Music Maker
  @ole1 Just to add to what @Graham-Hawker wrote, can we be clear about exactly which version of iZotope Ozone 8 you are asking? This thread refers to Ozone Essentials, there is also Ozone Elements, both of which are, essentially, cut-down versions of
• ACID

  71 answers, most recent on 7/10/2019

  RE: [Feedback] How do you like version 8.0.8.29 ?
  I can't get that far. New version freezing on start up while scanning for vst. I emptied vst folders to see if I could get started but no joy. Help !   @jon-l I'm really sorry for the issues you have been experiencing with the latest patch
• ACID

  12 answers, most recent on 10/23/2019

  RE: AP 8 stuck at scanning vst (75%) after recent update
  Hi @evan-mitchell, @Teles I'm really sorry for the issues you have been experiencing with the latest patch release. It had a massive rebuild of the complete plug-in scanning system, so even after much, much testing, some problems we couldn't
• ACID

  26 answers, most recent on 11/30/2019

  RE: Newest update/ Acid 8 won't open now
  Hello everyone! I'm really sorry for the issues you have been experiencing with the latest patch release. It had a massive rebuild of the complete plug-in scanning system, so even after much, much testing, some problems we couldn't predict. If you
• Movie Studio

  2 answers, most recent on 2/23/2019

  video monitor , file directories and track components are all detached
  So when i load the application all three of these are detached and I dont have a main bar at the top for global functions like save , export edit view ... how does one reset this?