• Photostory

  30 answers, most recent on 2/25/2025

  RE: How To Add Audio To Photostory Deluxe 2021 Slideshow
  Since you suggested using he Shift key rather than the CTRL key, I will try that on my next project and see if that works. If it was my mistake to use the CTRL key, perhaps browj2 could simply have pointed that out rather than behaving like an a**
• SOUND FORGE

  7 answers, most recent on 4/2/2026

  RE: soundforge 17 error
  Hi @Frederick-Hicklin, did you try resetting Sound Forge and clearing the cache?'File> "Reset all preferences and clear cached data".. If you can not open Sound Forge to access the 'File' menu, hold down the 'Ctrl+Shift' keys and launch SF, which
• Photostory

  3 answers, most recent on 6/8/2026

  RE: can't find activation code
  @william-jones6679 Welcome to the Magix user to user forums. There are no Magix staff present here so no-one can email you any activation code, sorry! However, you say you purchased PS 2026 on disk. From where did you purchase it? Magix software
• Xara Designer Pro

  2 answers, most recent on 5/8/2024

  RE: [Solved] can't close promotional popup
  for anyone running into this... The shortcut keys (alt+F4) seems to work to close this.
• ACID

  13 answers, most recent on 2/20/2026

  RE: Acid Music Studio 11 Fails to run.
  Im on W10. Tried compatibility mode for W7 and W8. No good. Tried holding the keys down while starting acid and it just carries on till failure. No options or extra boxes appear. Does it store configurations/settings in a hidden file somewhere that
• SOUND FORGE

  11 answers, most recent on 5/26/2025

  [Solved] Volume automation - Sound Forge 18 Pro
  Is it possible to tie automation to a hotkey? I want to be able to select a breath-intake in voiceover audio, then press a key to lower the volume by, say, -8 dB. In REAPER, I can do this via user-defined actions, but I don't see a way to do it in
• ACID

  8 answers, most recent on 12/15/2025

  RE: Acid Pro 11 plante "update VST plugins"
  @Strictly-East Try resetting the program settings. Hold CTRL and SHIFT, then start Acid while still holding both keys. A window will appear and ask you if you want to reset the program settings. Confirm that and maybe it will work again.
• Movie Studio

  4 answers, most recent on 1/12/2026

  RE: cannot register
  @leon-Shargel Welcome to the Magix user to user forums. Unfortunately, your first post here is very much lacking in detail! For we, fellow-users, to have any chance of being able to help you, please answer these questions: Where did you buy the
• Movie Studio

  26 answers, most recent on 8/24/2025

  RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
  @johnebaker This could mean your 'normal administrator' account profile is damaged/borked. John, this only started after I deleted that REG key.
• Movie Studio

  8 answers, most recent on 4/10/2026

  RE: -14 error
  @lighthope Please read https://www.magix.info/us/support/?question=395974&title=what-should-i-do-if-error-code--14-appears-when-activating-the-program and follow the advice given there in order to resolve the problem. (It seems you are entering
• Movie Studio

  9 answers, most recent on 7/31/2025

  [Solved] How long does it take for customer support to respond?
  Greetings. On July 12, I opened a ticket with customer service because I am having problems activating the Boris FX BCC Chroma Key Studio plugin, but after 18 days I have not received any response, only an email with the ticket number. On the 23rd,
• SOUND FORGE

  2 answers, most recent on 5/8/2025

  Wav Files Analysis - Key And Tempo
  Hi, can SoundForge Pro 18 batch analyze key and tempo of .wav files?I don't want to have to shell out the cost for Mixed In Key 11. Been trying analysis with Traktor Pro 4 and it's really struggling with wav files. The ID3V2 tags are inconsistent.
• Movie Studio

  6 answers, most recent on 6/8/2026

  RE: MAGIX Video deluxe 2026 Premium-problem
  @Kevin-Williams5715 Hi Assuming you mean the Preview monitor looks something like this: While holding old down the Ctrl key, double-click the left mouse button to reset to standard view. John EBForum Moderator
• Video Pro X

  One answer, on 4/22/2026

  RE: serial number missing
  @James-Begly Welcome to the Magix user to user forums. Please give more details about what you mean when you write my serial number does not open. Also, can you confirm you have ordered and downloaded Magix Video Pro X and not one of the Vegas range
• SOUND FORGE

  11 answers, most recent on 5/10/2025

  [Solved] SF 18 Pro Trial Crashing
  Sorry to say again, but I'm having more crashes. Load up the default view. Add in a basic bass line wav. Push Q to loop. Play with spacebar then again to pause. Held down arrow key to move to a spot, push M to add marker. Push spacebar again and the
• Movie Studio

  21 answers, most recent on 10/18/2025

  RE: Why Chromma key - gives additional collours on video ? Why
  @badbob Hi Which version number of Movie Edit Pro are you using, see under Help, About MAGIX Movie Edit Pro? The use of Chroma key on an image or video on track 1 of the timeline as shown in your images is unusual, what is the purpose of Chroma key
• SOUND FORGE

  8 answers, most recent on 11/21/2025

  RE: [Solved] Sound Forge 17 not loading on Windows 11
  Sound Forge Audio Studio 17 installs the Magix Low Latency ASIO audio driver which is an old version of ASIO4ALL. This old version of ASIO4ALL seems to be incompatible with modern devices. You can uninstall it with the following steps: press the
• Video Pro X

  33 answers, most recent on 7/15/2025

  RE: keyframe bugs remaining in the current version of VPX17 (v..269)
  @Betovalle Hi . . . . From the 1s keyframe, the user presses “go to previous keyframe” → "the program jumps back to 0s", which is "part of the discarded interval" . . . . This behaviour has been present in MEP/MMS/VDL and VPX, for 15+ yrs, ie least
• SOUND FORGE

  7 answers, most recent on 11/12/2025

  RE: Sound Forge 17
  I cleared out all ASIO reg keys and files and folders. Did not solve the issue. The only thing that worked was to upgrade to sound forge 18 which says 17 does not work with the latest version of windows 11.
• Other products

  One answer, on 2/19/2025

  Independence- cracking sound with keyboard when you release the keys
  Hello, I created my own instrument in Independence. When playing quickly with the keyboard, i.e. when you release the keys, there is a cracking sound every time. Why is that? lg Adebar
• SOUND FORGE

  10 answers, most recent on 2/12/2025

  RE: Sound Forge 18 Build 21Back Up Toolbars?
  Thanks rraud, using Files>Reset All preferences and cached data... seems to have sorted my issues. Interestingly it didn't affect my keyboard shortcuts, FX chains or presets. After rebuilding my toolbars I looked in the registry. There was no
• SOUND FORGE

  4 answers, most recent on 8/4/2025

  RE: Record Keyboard Shortcut
  Hi @PaulieT, I think Alt+R is the keyboard shortcut default for "Global> Show/Hide Remote Record". If you wish to re-assign it to another command, remove that shortcut from 'show/hide remote' command first and then re-assign.Ctrl+R is the default
• SOUND FORGE

  4 answers, most recent on 7/14/2025

  RE: [Solved] Sound Forge 17 and issues with Microsoft Sound Mapper
  @Sdeleon101 Maybe it has nothing to do with the Microsoft Sound Mapper. Some computer systems might encounter problems with the Magix Low Latency audio driver that gets installed alongside Sound Forge. This is an old version of ASIO4ALL. If you want
• SOUND FORGE

  3 answers, most recent on 1/20/2026

  RE: My Audiostudio16 all of a sudden failed to record.
  I can't do the 'File> Reset' tool because program won't launch. Hi @Michael-Prindle, if you cannot open Sound Forge to access the 'File' menu, hold down the 'Ctrl+Shift' keys whilst trying to launch SF. That will open the 'reset/clear cache'