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  • Movie Studio
    2 answers, most recent on 9/10/2025
    RE: Error in module mx dec mf audio x64.dll
    Hola que tal, bueno yo le encontré una solución a este error, fue muy difícil pero al final se pudo, en el caso mío estoy usando el Magix Video Deluxe 2024 Premiun, tengo otras versiones y me pasaba lo mismo e hice con todos y me solucionó al menos
  • Other products
    4 answers, most recent on 12/20/2025
    RE: Strange error message with Photo Manager Deluxe
    @Linda-Lawson I'm considering dumping OneDrive but as I get 1TB+ of 'free' storage with Microsoft 365 it's kind of handy. :) Understood, BUT if that "free storage" is actually creating problems for the user one has to ask, is it really worth it?? I
  • Music Maker
    3 answers, most recent on 12/2/2024
    Unable to export
    When trying to export a completed song I am unable to do so. When the process of normalizing ends the program crashes (at the Mixing Down stage). The error report indicates that it is an access Access Violation.
  • Movie Studio
    7 answers, most recent on 11/8/2024
    Export Error
    Trying to export video and it doesn't matter what format I choose I always get the same error code: copy to export adapter. It will export the first clip in the video fine but then I have a still image as the next clip. This is where the error code
  • Samplitude
    3 answers, most recent on 4/20/2024
    [Solved] Failure of install of Samplitude
    Hello, I have a Samsung laptop with Windows 11, all updates installed. Can't figure out why, Samplitude Music Studio 2023 won't install. I get an error, something about "the code execution cannot proceed because mfc140u.dll was not found. I have
  • SOUND FORGE
    17 answers, most recent on 9/23/2024
    RE: MP3
    @Tim-McAlpine Hi Are you trying to open the .sfk file, either from the file menu, or double clicking on the .sfk file, or is this error message appearing after opening the project (.frg) file? If the .sfk file, this is a Sound Forge Peak Data file,
  • SOUND FORGE
    3 answers, most recent on 12/23/2025
    사운드 포지 17프로 재 설치 문의 합니다.
    컴퓨터 오류 때문에 컴퓨터 전체를 포멧 후 다시 설치하여. 사운드 포지 17도 새로 설치를 하여 실행을 하면 오존 창이 뜨면서 일련번호를 입력하라고 하여 제품 구매 할 때 받은 일련번호를 넣으면 다르다고 합니다. 이메일로 다시 다운을 받을 프로그램을 받았스면 좋겠습니다. Google translate: Due to a computer error, I had to format and reinstall my entire computer. When
  • SOUND FORGE
    4 answers, most recent on 7/23/2025
    RE: Sound Forge 17.02 not starting correctly
    Hi @Jeff-Saylor and welcome to the Magix Sound Forge users community . Are you referring to the installation manager running but does not complete unpacking and installing Sound Forge 17. The actual installation <.exe> file should be in
  • Music Maker
    12 answers, most recent on 11/29/2024
    RE: Music Maker PREM2024 Crashes trying to load "Welcome To Music Maker"
    @The_Banando Hi The error message shows you have a MUMA location error . Are you using and external audio device? If so, the issue is usually an interface ASIO driver mismatch, you must use the devices' driver, not the Magix ASIO driver. To fix
  • Movie Studio
    3 answers, most recent on 9/5/2025
    [Solved] HEVC causing Magix to crash when exporting - ucrtbase.dll error
    My Movie Studio 2024 program has been working fine since I installed it. nothing has changed, no new programs or updates and then started crashing. First disc I burnt to worked fine, did another shortly after and crashing part way through
  • Music Maker
    3 answers, most recent on 5/26/2025
    RE: trying to activate MMM Premium edition
    hi jeff,thanks for getting back to me to answer you first question,i am trying to install MMM-2019 premium edition,next when i bring up the actvate page there is 2 sections ,1 section says,activating a new music maker adition,the other section says
  • Xara Designer Pro
    10 answers, most recent on 5/28/2025
    RE: Will not publish my webpage
    @Brian-Koncher Hi I can connect to Magix Online with Web Designer, no error messages, publishing a site goes through the process, and using FileZilla I can see that the web files have been updated, however it did take a while for the browser to get
  • Movie Studio
    One answer, on 7/13/2025
    RE: Alteração e-mail
    I purchased license number Removed by Moderator and due to a registration error I registered the email address Removed by Moderator when it should be Removed by Moderator where I already have another product MAGIX Video Easy 3HD with license number
  • Movie Studio
    11 answers, most recent on 12/4/2025
    RE: Corrupted Audio
    NOTE: I have a few project files where I was going through the process of trial and error repairs, and a few more renders (I had already deleted an object source file in this one- see the small gap in timeline). I'm not sure these two
  • Photostory
    16 answers, most recent on 2/9/2026
    RE: Photostory 2026, "RC String 8875 not found"
    @David-Robinson5527 Hi I, too, had a repeat email asking for more information that I had already given along with an image of the issue. To ask for a refund, email infoservice@magix.net. I would also suggest you include a link to this topic. The
  • Movie Studio
    20 answers, most recent on 10/9/2025
    Video files not loading
    I am using Magix Studio 23. I can open the software and add some photos. When I start adding video files, I can load the first 4 files. After that, I try to load 12 additional files. The loading gets to about 80% and then crashes, closing the
  • Video Pro X
    5 answers, most recent on 7/31/2024
    RE: Video pro x16 stuck at (Initializing video monitor(source)
    Forgot to add this error message that i got from the program as well
  • Movie Studio
    7 answers, most recent on 11/10/2024
    RE: Program will not run.
    Thank you both for your comments. According to the confirmation email from Magix, I bought the MAGIX Movie Studio 2025 Suite on November 8th of this year. I did this directly from the Magix website, so if it's a discontinued program, Magix sold it
  • Audio Cleaning Lab
    13 answers, most recent on 2/27/2025
    RE: Problems Installing Sound Forge Audio Cleaning Lab4
    Checked the reliability Monitor and it showed that the program was successfully installed one minute and the next was unsuccessful and uninstalled with error 1603. Tried the steps online to fix it but to no avail still did not work. Not getting
  • Movie Studio
    One answer, on 5/27/2025
    RE: Repeated Serial Number Prompt in Movie Studio After Reinstall
    @samtheman Hi . . . . repeated serial number prompt . . . . Try disabling your Antivirus program Real time and/or Folder protection feature(s) and activate Movie Studio (MMS) then restart MMS. If this works, re-enable the turned off Antivius
  • Music Maker
    12 answers, most recent on 11/29/2024
    [Solved] Music Maker PREM2024 Crashes trying to load "Welcome To Music Maker"
    I was working on a song in music maker 2024 premium, when I went to the audio efx track, the program kept crashing. I decided to uninstall and reinstall magix music maker 2024 premium. However, upon reinstalling, EVERY TIME it launches, it will
  • Music Maker
    5 answers, most recent on 6/23/2024
    RE: Music maker 2025 premium qt and open gl 2 issues
    i searched for the files listed in the error page attached and the files listed are in the directory of the install . . . in the program folder.
  • SOUND FORGE
    42 answers, most recent on 5/28/2025
    RE: Batch Processor Crashing
    @ItsMeTho Hi . . . . Metadata staging failed error, . . . . Assuming you mean you are seeing ID 131 errors in the Windows event logs, what customisations to features, services, etc, have you made to the Windows installation? What is your computer
  • Photostory
    One answer, on 7/14/2024
    download problems
    I downloaded the Photostory on my MacBook Air Laptop...  but the program won't open up. It's says application error. Serial number: P3-Removed by Moderator. I was able to get the manual... but not the actual Photostory deluxe 2024 program. Need help?
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