• Photostory

  2 answers, most recent on 12/2/2024

  RE: Activation denied
  @Helen-Robinson Hi . . . . just purchased Magix 2024 . . . . The current version is Movie Studio 2025, from where did purchase the 2024 version? If the activation code begins with P3- then if the error message is: Error -14,        this means that
• Music Maker

  17 answers, most recent on 10/1/2024

  RE: [Closed] Why can't I start Music Maker?
  No you don't understand me. I'm using a translator and maybe the translation is wrong. I have the settings fine in my PC. But Music Maker technical support is not good. I have been reporting errors in the MM program to technical support for almost 2
• Music Maker

  5 answers, most recent on 1/26/2025

  RE: String Ensemble, Drum Kit and Vita Sampler not loading!
  I've tried uninstalling and reinstalling the instruments as suggested-but the string ensemble and drum kit VST instruments aren't even showing up on there to be removed. It's like the'yre not even on there. When I go into "VST Instruments" while on
• ACID

  9 answers, most recent on 11/25/2024

  RE: Install Error -2147163964
  Update: The Error persisted within how Windows was managing the .net framework, I learned this after trying to update Visual Studio. I imagine sometime during installing Unreal Engine & Visual Studio something went wrong and didn't go noticed.
• Music Maker

  9 answers, most recent on 4/2/2024

  RE: Soundpool Audio Error
  @Riley-Coach Does the error message go away if you start Music Maker as administrator by right clicking on the program icon? No
• Other products

  One answer, on 6/21/2024

  Missing editing tools, fatal error message
  Hello,I'm having a new problem with Magix Audio Studio 7 Deluxe. When I open a song file to edit it, I get the error message "Fatal sctrl Error: Could not open sam.marmor.bmp," and while the song opens, there are some editing tools missing. I can't
• Music Maker

  12 answers, most recent on 11/29/2024

  [Solved] Music Maker PREM2024 Crashes trying to load "Welcome To Music Maker"
  I was working on a song in music maker 2024 premium, when I went to the audio efx track, the program kept crashing. I decided to uninstall and reinstall magix music maker 2024 premium. However, upon reinstalling, EVERY TIME it launches, it will
• ACID

  12 answers, most recent on 9/7/2024

  RE: ACID 11 Quits responding.
  I have done everything you described above. I originally purchased acid 11 music studio, then realized i should have purchased the acid 11 pro suite. so i did that. i had them both installed so i uninstalled acid11 music and got the same error. then
• Movie Studio

  6 answers, most recent on 12/30/2024

  Cannot uninstall Video de luxe...
  When trying to open de video deluxe version 2022 after a while, the software wants me to install the travelmaps options and the cloud import options.This comes with an error that the install files are not on a local disk, but on a cloud disc which
• Rescue Your Videotapes!

  5 answers, most recent on 5/17/2024

  Computer doesn't see my USB Dongle in File Explorer
  I just purchased Easy Video Rescue Your Videotapes, so here's my problem. Afterinstalling the software that I just received, I opened the program and followedthe instructions. I attached my Canon Mini DV Ultra camera to my computer via theAV USB
• ACID

  15 answers, most recent on 12/19/2024

  RE: 🎄🎉 ACID PRO 11 + SOUND FORGE 16 - CHRISTMAS CRASH SPECTACULAR! 🎉🎄
  @Forever-Season Ok. Maybe a plugin crashes the scan. There are audio_plugin_scan_server exe files in the Acid program folder. Maybe move them temporarily to another location. If I remember it correctly Acid will then throw an error message and not
• Music Maker

  12 answers, most recent on 4/27/2024

  RE: Music Maker update 32.1.0.17
  I updated Music Maker yesterday. I keep getting an error message every time I run the program. When will it go away? And can I still work with the program or wait for a solution? Thank you. Martin
• Photo & Graphic Designer

  8 answers, most recent on 7/15/2024

  Error code 6
  Hi, I have Photo & Graphic Designer 2013 (Version 8.1.4) which has served me very well over the years. Yesterday it stopped working after a Win 11 update, with Error Code 6. I can't find an option to roll back the Windows update and no longer
• Movie Studio

  One answer, on 6/14/2024

  Recording error message
  We just installed studio 2025 and when we select the record button we get the attached error message. The only option is to close the program. Can someone provide suggestions? Error in module "KERNELBASE.dll" (load address:......). to address .....
• Movie Studio

  12 answers, most recent on 3/26/2024

  [Solved] Is there a way to download any bug fixes for Movie Studio 2023?
  In the past few weeks I've been having issues with Movie Studio 2023 crashing or at least locking up and or giving me generic error messages especially (but not exclusively) when rendering a project. I was wondering if like many programs/apps there
• Video Pro X

  5 answers, most recent on 3/20/2025

  [Closed] Vegas Pro 21.0 is asking me to activate and register again
  So I bought Vegas Pro 21.0 in Humble Bundle sometime at the end of the year last year. I installed it and used the code Humble Bundle provided when I first bought it. I opened the program and played around with it to get the feel of how to use it.
• Photostory

  One answer, on 3/18/2025

  Hangs, does not ever complete
  trying to export as video. Tried exporting several different formats, e.g, avy, mp4, mpg. Program just hangs after getting over 96% done.Tried software and hardware encoding. Program is unresponsive, must fill using task manager. No error
• SOUND FORGE

  2 answers, most recent on 12/17/2023

  error 24 when trying to reactivate software
  can anyone please help me reactivate my software. pc crashed few days back and had to wipe and reinstall everything. now getting this error message saying program already associated with key and email address.
• SOUND FORGE

  7 answers, most recent on 7/13/2025

  RE: SF 11 refuses to start, even full re install
  Hi again, tried to uninstall using Revo as you suggested, I did reboot and then run installer as adminDuring install I awas on a loop with this error: it seemed to be an issue with the izotope component so I did cancel, install seemed to resume and
• Audio Cleaning Lab

  13 answers, most recent on 2/27/2025

  RE: Problems Installing Sound Forge Audio Cleaning Lab4
  Tried the Event viewer and this is the result. Log Name:      ApplicationSource:        MsiInstallerDate:          21/02/2025 17:10:23Event ID:      10005Task Category: NoneLevel:         ErrorKeywords:      ClassicUser:        
• Movie Studio

  14 answers, most recent on 10/29/2024

  RE: MEP 2023 | 2 video files (in 1-day) have been exported with corruption
  @Apollo89x Hi. It might help if you included mediainfo of the exported clip in case of an export setting error. It might also be worth looking at your program settings to see what GPU and renderer are in use. At present I would guess that too low a
• Video Pro X

  6 answers, most recent on 6/28/2024

  program won't open
  for some reason a registration window opens with the activation code and my email address but the program won't open that both have the check marks beside them. with the bar below to activate and register, but it has been registered when i first
• SOUND FORGE

  14 answers, most recent on 12/1/2023

  RE: saving to wav or mp3
  have tried "save as" and "render as" ... same message. Uninstalled the program... reinstalled. same error.
• SOUND FORGE

  2 answers, most recent on 4/4/2025

  RE: I am unable to register the activation code sent to me for my audio
  @walter-h6914 Welcome to the MAGIX user to user forums. Serial/activation codes for current Magix products will always begin with P3. If your code has any other first digits it is almost certainly a voucher code and you should go to this page and