• Samplitude

  7 answers, most recent on 11/18/2024

  RE: [Solved] Samplitude just stopped freezing volume automation and effects plugins
  Thank you everyone for your help. I really appreciate it your efforts to assist. It turns out it was user error. My fingers thought they had "memorized the steps" for freezing a track but I advertently started using CRTL+ALT+F instead (which only
• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  @ImTerribleAtThis Hi The LUTPresets folder and LUT files are in the wrong location ie C:\Users\Public\Documents\MAGIX\Common\Videocontent\Video deluxe Premium Content\VideoEffects it should be
• Off topic

  One answer, on 6/19/2024

  RE: [Solved] My Trial products
  @xeniosi You should contact customer support at infoservice@magix.net and ask them for help. This is only a user forum and we are all users like you and no Magix staff is active here.
• Movie Studio

  One answer, on 2/12/2026

  RE: Can anyone recommend a decent Video Editing Software
  @David-Rosingana Welcome to the Magix user to user forums. Which Magix video editing product do you own? Magix Video Pro X will allow inter-frame line-up, your free hand; I'm guessing (because I have no experience of it) that Vegas Pro might do the
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  @John-Wurm To which Windows directory are the videos recorded to? There were reports from users that OneDrive synchronization can interfere with the correct functioning of Magix software under Windows. If OneDrive is enabled and the Magix user files
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  @James-Hoare Welcome to the Magix user to user forums. Which version of Movie Studio do you have? Which version of Windows? I've never seen that specific wording in an error message which leads me to ask about the version of Movie Studio you
• Off topic

  163 answers, most recent 6 hours ago

  RE: Magix support has not responded to support tickets for months
  @johnebaker You cannot send @Tom_Sp a private message as a normal user. It's the same problem that you can't tag him.
• Music Maker

  15 answers, most recent on 4/7/2026

  RE: installation failed
  @gimigitara Do you use antivirus or firewall software other than Windows Defender? Has your Windows user account limited privileges? This is all very odd.
• ACID

  5 answers, most recent on 7/1/2025

  RE: Acid Music Studio 11 places loops in start of tracks
  @THUNDER-DOME Please be aware these are user to user forums and not a contact for any Magix staff. So you can only receive answers here from another user who knows how to resolve the problem. Sorry Jeff Forum Moderator
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  If Magix hadn't abandoned Sound Forge, users wouldn't be looking for other software.
• Other products

  2 answers, most recent on 11/27/2025

  RE: [Closed] Trying to install Vegas Pro
  @Joseph-Cutillo Do you have antivirus software other than standard Windows Defender? Maybe such an antivirus software is interfering with the installation. Also, check out the official user forum for Vegas at:
• Movie Studio

  37 answers, most recent on 6/7/2025

  RE: Yoo Hoo! Here comes Magix Video Deluxe!
  @Can-Dive Yes, MMS to VPX is the correct/direct route for upgrade so that's an obvious, MMS users can upgrade to Vegas, VPX users can upgrade to Vegas. &! Vegas only users can purchase MMS or VPX at the upgrade price.
• SOUND FORGE

  One answer, on 12/29/2025

  RE: 1618
  @Mr_Gosh Welcome to the Magix user to user forums. This Google Search page will answer your question about error 1618. Please follow its advice carefully! HTH JeffForum Moderator
• SOUND FORGE

  4 answers, most recent on 7/23/2025

  RE: Sound Forge 17.02 not starting correctly
  Hi @Jeff-Saylor and welcome to the Magix Sound Forge users community . Are you referring to the installation manager running but does not complete unpacking and installing Sound Forge 17. The actual installation <.exe> file should be in
• Off topic

  163 answers, most recent 6 hours ago

  RE: Magix support has not responded to support tickets for months
  @SP. Hi Thanks for the heads-up, indeed a normal user account cannot PM or Tag a member of Magix staff. John EB
• Movie Studio

  6 answers, most recent on 11/27/2025

  RE: [Solved] Cannot install Video Deluxe 2026
  @Todd-Crandell Welcome to the Magix users forums. The first "port of call" for support is almost always these forums, where users assist each other where they are able to do so. First, in order to try and help you can you give the full name of that
• Off topic

  163 answers, most recent 6 hours ago

  RE: Magix support has not responded to support tickets for months
  @Craig-milne Please do not post confidential data, like your Support Ticket number, to this public, user to user forum. I have edited your post to remove it. If you read the whole of this thread you will see that Magix staff are aware of the problem
• SOUND FORGE

  6 answers, most recent on 3/14/2026

  RE: Missing dll file
  Welcome to the Magix Sound Forge users community @Ninian,What version of Sound Forge do you have and what is the specific error message. 
• Off topic

  163 answers, most recent 6 hours ago

  RE: Magix support has not responded to support tickets for months
  @PATIENT-X I think I got lucky, as @Tom_Sp offered me help if I tell him my Ticket number in another topic on the German user forum, but as a normal forum user, I cannot tag him or send him a private message to ask for help. His account doesn't
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  SF has had the 'proxy' option for as long as I can recall and the default was always disabled. According to my experience and other user reports, it was usually not necessary until the later versions, starting around 14, 15 or 16? I would surmise
• Off topic

  163 answers, most recent 6 hours ago

  RE: Magix support has not responded to support tickets for months
  @emmrecs Hi Jeff Users of the forum can see and click the active link, however there is no option to 'Write a message'. John EB
• Music Maker

  4 answers, most recent on 2/10/2025

  RE: [Solved] coming up with errors
  @Carl-MParker Welcome to the Magix users forums. This problem is caused by a security setting in your Windows installation. Please read this Support page article. HTH JeffForum Moderator
• Off topic

  163 answers, most recent 6 hours ago

  RE: Magix support has not responded to support tickets for months
  @emmrecs @johnebaker @SP. Hi John, Jeff Thats why I have been tagging Tom on behalf of the users. Stephen Forum Moderator
• Off topic

  One answer, on 6/16/2024

  RE: [Solved] Changing the e-mail address to another one.
  @Timo-Saarela Welcome to the Magix user to user, public forums, so not a contact for any Magix staff and confidential data, like personal email addresses should never be posted here. Hence I have edited your post. To change the email address on your