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  • Music Maker
    13 answers, most recent on 2/17/2024
    RE: VSTs never work anymore
    @Derek-Davidson Which paths are in your VST paths settings? If there are paths with DLLs other than VST-DLLs program might crash, of course. DAWs usually know the standard VST3 paths because these are standardized and mustn't be changed by plugin
  • Video Pro X
    No answers, created on 7/17/2023
    MX3d_PresentationLayer_x64.dll crash rendering 60fps 1080 GoPro video
  • Music Maker
    3 answers, most recent on 2/4/2024
    Problems with this software
    First off, the program keeps crashing when I try to export into the default Wave file option. Closing the program and restarting the computer does NOT FIX the problem. Secondly, I was previously able to export projects to MP3 when I purchased the
  • Photostory
    8 answers, most recent on 1/27/2024
    RE: Photostory 2024 wont load
    @quantock Hi . . . . I will be opening a ticket with Support right away . . . . While waiting for a response from Magix, there are a few more checks which may be worth doing: As the resetting did not work, I suspect that the crash when 'I selected
  • SOUND FORGE
    9 answers, most recent on 12/12/2023
    RE: [Closed] Why does Sound Forge Audio Studio 16 keep crashing on my computer? X64
    My sound forge 16 keeps crashing when I edit using Waves Plug in Vinyl
  • SOUND FORGE
    13 answers, most recent on 9/25/2023
    RE: Connecting Sound Forge Audio Studio to Tascam US-322
    These are today's screen shots of settings etc. As you can see Sound Forge recognises the Tascam US-322/366. Everything looks good until I press arm recording then it crashes and I have to close the program.
  • Music Maker
    14 answers, most recent on 6/10/2024
    RE: Music Maker begins to lag, eventually crashing after opening store.
    @AJenn Navigate to File > Settings > Program Settings > Audio/MIDI. Here select an ASIO driver, for example the Music Maker ASIO driver. Click on the Advanced button to open the driver settings. Select your audio input and audio output and
  • Music Maker
    18 answers, most recent on 12/30/2024
    RE: Magix Music Maker 2013
    @tmab I tried the downloader and yes, it looks like the download is no longer available and then the downloader crashes. See here: So, you also need to contact customer support at infoservice@magix.net and ask them for a direct download link.
  • Music Maker
    5 answers, most recent on 6/27/2024
    RE: Music Maker 2025 PREMIUM
    I noticed the same with different audio drivers in past, but if I remember correctly, the Magix Low Latency Driver/ASIO works good... I currently use my Presonus Audio Interface driver as its generally flawless and issue free (with proper buffer
  • Movie Studio
    6 answers, most recent on 6/26/2024
    RE: Movie Studio Pro 2025 Trial Version won't open
    Hi again, I contacted support and they asked me to press the ESC key when Movie Studio 2025 is starting to open. I did that but it didn't help. I noticed the program crashes when it is trying to load the Media Pool files. Support told me to move
  • ACID
    6 answers, most recent on 4/22/2024
    RE: Crashes every five minutes literally
    @Brandon-Montoya Are you using project folders which are synchronized with OneDrive? Maybe OneDrive interferes all the time in the background, causing Acid to crash. Or are you using certain VST effects in your projects which are causing an
  • Video Pro X
    18 answers, most recent on 6/8/2023
    Possible Bug in VPX14 and MMS2023 - Mixer FX and Mastering crashes
    In VPX14 (20.0.3.181) and MMS2023, with something on the timeline, open the Mixer, click on FX in the Master strip, then click on MASTERING. VPX crashes with no error message thus no crash message upon reopening VPX. MMS2023 crashes with the
  • ACID
    10 answers, most recent on 7/26/2023
    RE: Transferring projects to new PC
    When I try to open up the file thru file explorer. ACID music studio launches then crashes
  • SOUND FORGE
    9 answers, most recent on 12/12/2023
    RE: [Closed] Why does Sound Forge Audio Studio 16 keep crashing on my computer? X64
    Now all of the sudden my soundforge16 crashes and closes randomly while editing. I have to open it's "temp files" to keep working but sometimes work is lost. VERY ANNOYING! What could it be? I uninstalled and RE installed and the only thing I can
  • Samplitude
    10 answers, most recent on 6/20/2024
    Sampliude music studio x8 stability
    Ok, I've been asking a lot of question of here of late, this will be my last one hopefully so as not to be bothering you anymore. Right, What is the stability/ease of use for the Samplitude music studio x8 daw ? in comparison to the very buggy and
  • Movie Studio
    6 answers, most recent on 7/8/2022
    [Solved] movie edit pro plus will not download!!!!
    my computer crashed so now i want to install movie edit pro plus on a second device but the installer will not download it. it never gets past 0% i tried using a vpn but that didnt help, i also disabled all firewalls and that didnt work either. wish
  • SOUND FORGE
    6 answers, most recent on 7/18/2022
    RE: [Solved] Re-activation of SoundForge PRo 11.0 not working!
    @David-Allport, try downloading the unpacked SFP-11 (build 345) installer from here (WeTransfer). https://we.tl/t-sIqZbM2vem Thank you again, rraud! I could not resist a few more attempts, and before I saw your message, I found this other
  • SOUND FORGE
    4 answers, most recent on 2/1/2026
    RE: Extraction de pistes CD
    @Daniel-AUMIOT Voici deux points à vérifier. Premièrement, assurez-vous de ne pas enregistrer de fichiers dans un dossier synchronisé avec OneDrive. Windows tentera de les télécharger automatiquement sur le cloud, ce qui peut entraîner des
  • Photostory
    9 answers, most recent on 12/29/2023
    RE: Travel Maps version 5.0.0.500 crashes
    Hi Here are the specifications of the various computers I've tried version 5.0.0.500 on - first the two computers are the ones on which it crashes and the third computer is the one that still works (as it's using version 5.0.0.485). I'm deliberately
  • Music Maker
    18 answers, most recent on 12/30/2024
    RE: Magix Music Maker 2013
    I have the same problem, I recently tried to install Magix Music Maker 2013 Premium in order to open some old projects, but the installer crashes directly after the download starts. I assume this happens because the installer tries to download files
  • Other products
    30 answers, most recent on 1/16/2026
    RE: Topo maps broken in latest TRAVEL MAPS update
    Hi there, can anyone help me with a problem /i sitting with: I struggle with my Travel Map Program It does one of two things And before I start to point out the problem, I use Travel Map last year as since October, many times with no problem. So
  • Movie Studio
    33 answers, most recent on 3/6/2025
    RE: Odd Autosave Behavious with MS 2025 version 239
    @me_again, @browj2 Hi . . . . convinced there's a pronlem with autosave . . . . Assuming your computer Power Management plans have not been altered, leaving the project open and not doing anything on the computer will result in Windows Power
  • ACID
    4 answers, most recent on 1/18/2025
    RE: acid pro 10 crashing constantly
    @martin-smith Thanks, crash in ntdll is often caused by driver problems. Is your Windows installation ok? Here is a step-by-step guide to check it's integrity and to repair it: System File Checker is a utility in Windows that checks for problems
  • Other products
    2 answers, most recent on 7/1/2022
    [Solved] Music Maker Crashed after purchase of Summer Bundle will not download
    After purchasing the Royalty Free version of the Summer Bundle that is on sale, the Music Maker program crashed. I have went through the trouble shooting guide to recover the file. Still no download. The information on the store tab said it is
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