Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Today SF14 fails to open blaming it to a communication error.SF13 opens fine but fails to save workThe worst of this is that this recurring "ET phone home" from my many MAGIX programs, happening at the wrong timing is causing me TERRIBLE work

ACID

11 answers, most recent on 10/2/2022

RE: "Acid Pro 10.0 has stopped working" error on startup

@Alan-Pitt Hi . . . . I can install Acid multiple times over without issue but it's actually opening the programme once installed. It works fine but then the -1 error message appears once the software has been closed and an attempt is made to open

Movie Studio

2 answers, most recent on 5/18/2023

RE: Cannot open the picturs folder.

@larry-e Hi As @AAProds has commented we need more information - see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) your are working with if this is a

Movie Studio

2 answers, most recent on 4/24/2023

RE: downloading error

@Sandra-Gallagher Hi . . . . downloading error and realized the product took up the whole hard drive . . . . Are you trying to install the program onto a tablet? We also need more information to help diagnose the issue(s) you are having: The

Music Maker

22 answers, most recent on 11/14/2022

Trying to log on to the Magix Store from within Magix Music Maker 23

This program just wont let me log on to the magix store. My purchased program is registered but I cant even activate it because the sign in tab is inoperable. So despite paying for the program you can only access the free version. I am using windows

Music Maker

12 answers, most recent on 6/9/2023

Music Maker update 31.0.4.35

Hi all, Music Maker update 31.0.4.35 went live today. Please find below the official patch notes. Changes in patch 31.0.4.35 compared to 31.0.3.26 Fixed problems that occurred when using Vita LE in the free version External audio editing now

MAGIX

No answers, created on 1/31/2023

[Closed] Patch for Music Maker | version 31.0.4.35

Hi all, Music Maker update 31.0.4.35 went live today. Please find below the official patch notes. Changes in patch 31.0.4.35 compared to 31.0.3.26 Fixed problems that occurred when using Vita LE in the free version External audio editing now

Other products

2 answers, most recent on 9/1/2022

Unable to uninstall Movie Edit Pro 17 Plus

I tried several ways to uninstall Edit Pro 17 Plus from an ASUS stereoscopic 3D laptop running Windows 7. The program appears on the Control Panel (Programs and Features), but cannot be deleted. Error message: "Local package not found for

Video Pro X

12 answers, most recent on 10/8/2023

RE: splash screen block error message

@Former user @Ralph_S The image showing the error message reads 'Standard path for disc images' maybe suggesting that the last project involved creating a DVD or a file to burn to DVD / Blu-ray? If that drive and project file is not at the

Movie Studio

4 answers, most recent on 10/13/2022

RE: "Failed to launch help"

@emmers Jeff. Thanks for the prompt reply! I was ale to open the help screen by the method you proposed, but then I was also able to do this from within the program. Go figure! If it happens again I'll try and identify the conditions that generate

Video Pro X

3 answers, most recent on 11/14/2022

Export project to a different computer

Hello, I have built a project with Magix Video Premium, which includes more than one hundred components including videos, music, voice overs etc. I want to edit it with a different computer using Magix Video Premium as well, but after copying the

ACID

One answer, on 11/3/2022

Lack of Customer Service. I am extremely disappointed

I made an error on email address when i first tried to register the "Voucher Code" and have not received my item serial number to activate my program. I am unable to use it. I bought it from Amazon and plan to make a complain and request a refund.

Movie Studio

2 answers, most recent on 3/15/2023

RE: *.mxv video format playback

@LARRY-EUBANK Hi and welcome to the forum. The .mxv file format is a custom Magix video format so imports natively ie you do not need any external codecs installing, however depending on where you saved the video file, and the version of Windows and

Other products

7 answers, most recent on 3/9/2023

RE: independence-free-sampler-software only 1 Piano sound

@Chris-MacDonald You did it the correct way. If you open Independence the path to the free library should be listed under the preferences > libraries. It's usually C:\Program Files (x86)\MAGIX\Independence Libraries\Independence Free\ The free

SOUND FORGE

One answer, on 11/24/2022

RE: installation

hi @David-Drysdale....welcome to the forums. this is most likely an error which means that you need to enable an older version of Microsoft .Net framework to your computer. You can check this by going to your windows file explorer and clicking

Movie Studio

5 answers, most recent on 3/7/2023

RE: Install moviestudio2023suite_dlm_geu7q2 crashes on Win 11

@drewmo HI . . . . Lenovo Legion 5 i7-12700 desktop . . . . I hope you mean laptop, - good choice I have one and am very satisfied with it. . . . . I get a crash screen say Abort, Retry or Ignore. None of them do anything . . . . There should be

Movie Studio

38 answers, most recent on 12/14/2022

RE: Program crashes and closes when I try to play a video

Thank-you for your reply's and yes Cube Ace I do use Films and Tv, so as it turned out there was yet another Windows update that I just finishing installing, and funny enough I can now view the video clips, but today I did get an error messages and

Movie Studio

2 answers, most recent on 10/24/2022

Unable to open Movie Studio 2023

I have downloaded and paid for Magix Movie Studio 2023 Platinum as my MS16.0 Platinum was freezing and wouldn't complete an update. When launching the program I receive and error message "The procedure entry point Create DXGIFactory 2 could not be

Movie Studio

One answer, on 9/3/2022

Trying to reinstall. Message Error in module

Movie Studio 2022 Platinum. Windows 10 16 gig ram Error in module "Elements.ofx" [Load address: 0x000000004D380000] 0x000000004D5CAE62[Exception 0x0000005 "ACCESS_VIOLATION"]I have reinstalled the program three times with no success.

Music Maker

22 answers, most recent on 11/14/2022

RE: Trying to log on to the Magix Store from within Magix Music Maker 23

No registry problems detected. Internet connection is fine. Windows error checked and everything was fine. The first installation was uninstalled via add / remove progragrams. Including all installed elements. After clicking on the 5mb .exe which

Movie Studio

One answer, on 2/15/2023

RE: Problems when installing the software into a my new PC Windows 11

@Heikki-Tikka Hi . . . . Movie Edit Pro Plus . . . First time install into the new PC not succeed: there was a question about the ID of my computer . . . . Being asked for the Computer ID would suggest that this is an old version of Movie Edit Pro

ACID

26 answers, most recent on 5/13/2023

RE: [Closed] Acid Pro 11

@Fabrizio-Prest ACID 11 might work just fine with old projects. It depends on what you did exactly with them. This could also be a problem with file access like the error messages stated. Have you tried running ACID as administrator by right

Movie Studio

4 answers, most recent on 11/16/2022

RE: Installation failing

@Martin-Miles Hi . . . . Also turned off VPN in Norton. Still fails to run immediately. . . . . Assuming the Installation manager error message occurs immediately on running it, try disabling Norton Antivirus completely and check Microsoft Defender

Sequoia

One answer, on 8/23/2022

Error Message on startup

Sequoia 16... Got an error message on startup... C:\WINDOWS\SYSTEM32\mfc140u.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system