• Movie Studio

  2 answers, most recent on 12/26/2022

  Access Violation
  I am getting a program freeze and crash with an access violation error. No logs are captured, and it doesn't always crash right away (although typically it does). I have an i9 and a GeForce 3080 with 32 GB of RAM so I don't think it's my PC. How can
• Video Pro X

  12 answers, most recent on 10/8/2023

  RE: splash screen block error message
  @Former user @Ralph_S The image showing the error message reads 'Standard path for disc images' maybe suggesting that the last project involved creating a DVD or a file to burn to DVD / Blu-ray? If that drive and project file is not at the
• Music Maker

  5 answers, most recent on 2/11/2023

  Nothing but frustration
  I am having nothing but problems with this program trying to install and run it. The install goes well, everything is successful. When I start the program the first error I get it the following screen shot. After I click ok to that, then the screen
• Movie Studio

  2 answers, most recent on 11/15/2022

  Movie Studio 18 Platinum error
  This is the error that I am receiving when I try to open the program. Does not allow me to continue. Anyone have an answer? Thanks Ron T.
• Video Pro X

  One answer, on 2/17/2023

  [Closed] Vegas Pro 18 maximum number of installations exceeded error
  Magix account says that i can run Vegas Pro 18 on two computers. I have installed it on exactly two computers. Ever since installing it on the second computer, I cannot open it on the original computer because it says I've exceeded the number of
• ACID

  4 answers, most recent on 12/14/2022

  Acid Pro 10 wont open error code -59
  I am unable to open the program, it stopped working as i may have uninstalled a crucial app while :"freeing up" disk space. if i have to reinstall everything, is the serial number the same as the product registration key you have to enter when
• SOUND FORGE

  28 answers, most recent on 1/27/2025

  RE: INSTALLING LEGACY PLUG-INS
  Hi, SP, just keeping you updated. It's horrible. Hey, I also noticed a post from someone else on installation issues with Sound Forge 16 and Acid Pro in the forums. Back to my situation, Unbelievable. Still waiting for an email response from Magix,
• SOUND FORGE

  3 answers, most recent on 1/5/2023

  Files won't save - saying 'there is no license to use this software'
  Hi, would love some help. Sound Forge 13 won't let me save files. It comes up with an error message saying 'there is no license to use this software', but i have been using the program with no problems for 2 years. Any suggestions would be
• Movie Studio

  2 answers, most recent on 5/18/2023

  RE: Cannot open the picturs folder.
  @larry-e Hi As @AAProds has commented we need more information - see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) your are working with if this is a
• Audio Cleaning Lab

  11 answers, most recent on 11/29/2022

  RE: Will not launch - stuck on splash screen.
  @Reg Hi Are there any error messages when you try to start the program? If so what do they say (in full please) or post a screenshot of the error message. Run the Windows View Reliability History feature to see if there are any error messages
• Music Maker

  One answer, on 10/29/2022

  Login error
  New 2023 64bit ver isn’t letting me log in at all. Tried resetting computer and program.
• SOUND FORGE

  9 answers, most recent on 1/13/2023

  RE: Sound Forge issues
  when I open a file it tells me there's an error, What software created the file? Are you opening the file from within SF or clicking the file itself. The file association may not be set right. Confirm or change the associations in "Options>
• Music Maker

  14 answers, most recent on 1/28/2023

  RE: Need To Start Using Music Maker
  @Oka Activation Codes are for Magix programs that can be activated offline. Since Music Maker cannot do this it doesn't need to bother you. You can see in the welcome screen in the top right area if you have the premium edition. It can take a minute
• Movie Studio

  2 answers, most recent on 4/24/2023

  RE: downloading error
  @Sandra-Gallagher Hi . . . . downloading error and realized the product took up the whole hard drive . . . . Are you trying to install the program onto a tablet? We also need more information to help diagnose the issue(s) you are having: The
• Music Maker

  45 answers, most recent on 5/18/2023

  RE: Music Maker update 31.0.4.50
  Hi all, Michael had a support ticket with us and ended up being able to install the patch. Unfortunately, I cannot even fathom exactly what step of the patch installation procedure could produce that kind of error message - even in theory. However,
• Movie Studio

  2 answers, most recent on 11/22/2022

  RE: Movie studio platinium
  @Bruce-Pratt Hi and welcome to the forum. If you are using Movie Studio 17 or earlier then you are in the wrong forum Vegas products, with the exception of Magix Movie Studio 18 and later versions, have their own forum see the Important Posts here.
• Movie Studio

  26 answers, most recent on 11/20/2022

  RE: Movie Edit Pro - Audio crackling when crossfading video files.
  I've had occasional clicking crossfades for years with MEP. I normally just chop off a bit of the clip and it goes away. It is obviously a long-standing ie > 10 years program error and yes, when it happens, it is a real nuisance.
• Movie Studio

  One answer, on 11/16/2022

  RE: An installation problem. Look at the picture, please.
  @SomeMan Hi From the error message it looks like your Antvius program is blocking access to the required folder - try turning off the Folder/Ransomware protection feature and then install. HTH John EBForum Moderator
• Music Maker

  3 answers, most recent on 12/15/2022

  RE: Access to ambiguous processes
  Hi, yeah, I thought about taking a snapshot when I had the error windows up. However, I just wanted to get the update out of the way so I just ended the processes so music maker could finish installing. The strange thing is, the last 5 updates for
• ACID

  11 answers, most recent on 1/23/2023

  RE: Acid Pro 10 Pro file location issues
  @johnebaker, I have a Magix video deluxe Steam version - that's it. Maybe there are shared lib between Magix application that I can understand - but there is no single place to describe where the user shall find them - to get your loop download (I
• Movie Studio

  8 answers, most recent on 9/5/2023

  RE: HEVC codec issue error even with codec already installed
  @Bryan-Frear Hi. First, although @johnebaker is a forum moderator he is not an employee of Magix but just another user. These are user to user forums. Not a direct line to Magix or their employees. No-one there will probably see this post. Second,
• Video Pro X

  58 answers, most recent on 9/12/2024

  RE: [Closed] VPX/MMS update schedule
  @Can-Dive Hi, Take a look at the patch for Samplitude Pro X. It contains new features, improved features and bug fixes. Samplitude gets a lot of attention, VPX, seemingly none. @Reyfox You mentioned the Smartsound plugin. I have it for Pinnacle.
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  @EEtu-Kuja If you hold CTRL and SHIFT and double click on the program icon to open ACID, you should get a small window that allows you to reset the program settings. Maybe this will help with your problem. Hello, thanks for trying to help. I try'd
• Movie Studio

  4 answers, most recent on 12/27/2023

  RE: Magix movie studip 2024 super slow on a killer machine
  @NielsChristian-Mohr Hi Answering your questions in reverse order: I do not have the 'Blue Puzzle template from the Simple Things pack, however several users have found a few issues with other titles having positioning, or alignment, or font