• Movie Studio

  8 answers, most recent on 9/5/2023

  RE: HEVC codec issue error even with codec already installed
  @Bryan-Frear Hi Bryan. I was merely suggesting they add some context to the error message so it doesn't look broken when it's not. I think that is a fair comment. The program and contents are not flawless and I for one have complained many times
• ACID

  267 answers, most recent Yesterday

  RE: Feedback on ACID Bugs
  @EEtu-Kuja If you hold CTRL and SHIFT and double click on the program icon to open ACID, you should get a small window that allows you to reset the program settings. Maybe this will help with your problem. Hello, thanks for trying to help. I try'd
• SOUND FORGE

  7 answers, most recent on 9/29/2023

  SF13 & SF14 untimely require connection online via failing protocols
  Today SF14 fails to open blaming it to a communication error.SF13 opens fine but fails to save workThe worst of this is that this recurring "ET phone home" from my many MAGIX programs, happening at the wrong timing is causing me TERRIBLE work
• Movie Studio

  4 answers, most recent on 11/1/2022

  Error code -14
  After installing Magix Movie Studio 2023 Platinum, I've started the program, filled out my email and the serial number I've received and got twice a "check" as confirmation. After pressing the button "Activation & register immediately online" I
• Movie Studio

  2 answers, most recent on 5/18/2023

  RE: Cannot open the picturs folder.
  @larry-e Hi As @AAProds has commented we need more information - see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) your are working with if this is a
• Music Maker

  45 answers, most recent on 5/18/2023

  RE: Music Maker update 31.0.4.50
  Hi all, Michael had a support ticket with us and ended up being able to install the patch. Unfortunately, I cannot even fathom exactly what step of the patch installation procedure could produce that kind of error message - even in theory. However,
• Video Pro X

  12 answers, most recent on 10/8/2023

  RE: splash screen block error message
  @Former user @Ralph_S The image showing the error message reads 'Standard path for disc images' maybe suggesting that the last project involved creating a DVD or a file to burn to DVD / Blu-ray? If that drive and project file is not at the
• ACID

  11 answers, most recent on 1/23/2023

  RE: Acid Pro 10 Pro file location issues
  @johnebaker, I have a Magix video deluxe Steam version - that's it. Maybe there are shared lib between Magix application that I can understand - but there is no single place to describe where the user shall find them - to get your loop download (I
• Rescue Your Videotapes!

  4 answers, most recent on 12/5/2022

  RE: i can not load up Rescue your Videotape
  @JOHN-POLLARD Welcome to the Magix user to user forums. First, these are public forums and confidential data, like serial numbers should never be posted here. Hence I have edited your post. Error 59 means your installation is corrupted and needs to
• Movie Studio

  2 answers, most recent on 4/24/2023

  RE: downloading error
  @Sandra-Gallagher Hi . . . . downloading error and realized the product took up the whole hard drive . . . . Are you trying to install the program onto a tablet? We also need more information to help diagnose the issue(s) you are having: The
• SOUND FORGE

  5 answers, most recent on 11/11/2022

  RE: Sound Forge throwing an error when i put the code starting with P
  @vijay-n Usually you buy a single user license you can activate on two computers, not a two user license. Or did you buy the program twice? You can create a support ticket by clicking on the SUPPORT link at top menu of this forum page. Or you can
• Movie Studio

  One answer, on 12/4/2022

  Error code -24?
  Hello,I have just installed Movie Studio Platinum 2023. I installed the program from the DVD, and I am running the latest version of Windows 11. Upon trying to open one of my old Movie Studio 15 projects, I got a message that I had to download the
• Movie Studio

  44 answers, most recent on 1/17/2025

  RE: Making Blu-rays
  @MikaS, @AAProds Hi . . . . other programs that would be worth trying would be TMPGenc Authoring Works DVDFAB Blu-ray creator . . . . I have had both of these programs, TMPGenc is, IMHO, over complex in it mode of operation, and I never had great
• Off topic

  5 answers, most recent on 1/6/2023

  Magix's Update Notifier - has proven to be buggy!?! - a pain in the -
  Two error windows kept popping up every time I turned this laptop on: 1. ) https : // services2.simlitec.com/autoupdate/api?program-mx_netsync&program_version=3.0.0.63&program_language=... ( x ) ( i )  Host services2.simlitec.com not
• Other products

  32 answers, most recent on 4/27/2024

  RE: Independance
  No it makes no difference, i also changed the security permissions to all for all entries, makes no difference. When i search for the files from independence it keeps going to the documents directory but the actual file are in the programs
• Video Easy

  3 answers, most recent on 10/10/2022

  Saving doesn't work
  When I finish the video it loads all the way upp to 100% but then the program shuts down and the file shows an error code when clicked on.
• ACID

  6 answers, most recent on 12/28/2022

  RE: Error While installing ACIS PRO 11
  @Steven-Magyar Hi The error message is typical of your antivirus program Realtime/Folder/Ransomware protection feature blocking the install, or if you are running Windows 11, Windows settings, Apps, Advanced Apps settings, Choose where to get apps
• Audio Cleaning Lab

  11 answers, most recent on 11/29/2022

  RE: Will not launch - stuck on splash screen.
  @John - good idea. I checked, but no errors today when attempting to run (still hanging). I did have this failure yesterday - "DescriptionThe program MxUpdater_rel_u_dynCRT_x64_vc16.exe version 3.3.0.0 stopped interacting with Windows and was
• Music Maker

  12 answers, most recent on 6/9/2023

  Music Maker update 31.0.4.35
  Hi all, Music Maker update 31.0.4.35 went live today. Please find below the official patch notes. Changes in patch 31.0.4.35 compared to 31.0.3.26   Fixed problems that occurred when using Vita LE in the free version External audio editing now
• MAGIX

  No answers, created on 1/31/2023

  [Closed] Patch for Music Maker | version 31.0.4.35
  Hi all, Music Maker update 31.0.4.35 went live today. Please find below the official patch notes. Changes in patch 31.0.4.35 compared to 31.0.3.26   Fixed problems that occurred when using Vita LE in the free version External audio editing now
• Movie Studio

  2 answers, most recent on 3/15/2023

  RE: *.mxv video format playback
  @LARRY-EUBANK Hi and welcome to the forum. The .mxv file format is a custom Magix video format so imports natively ie you do not need any external codecs installing, however depending on where you saved the video file, and the version of Windows and
• Music Maker

  22 answers, most recent on 11/14/2022

  RE: Trying to log on to the Magix Store from within Magix Music Maker 23
  Magix Installation manager message:- An error occured during communication. Please check you internet connection .... and so on. Please check cables , modem etc.....etc There doesnt appear to be anything wrong with my internet connection. I can
• SOUND FORGE

  28 answers, most recent on 1/27/2025

  RE: INSTALLING LEGACY PLUG-INS
  Hi, SP, just keeping you updated. It's horrible. Hey, I also noticed a post from someone else on installation issues with Sound Forge 16 and Acid Pro in the forums. Back to my situation, Unbelievable. Still waiting for an email response from Magix,
• Movie Studio

  5 answers, most recent on 3/7/2023

  RE: Install moviestudio2023suite_dlm_geu7q2 crashes on Win 11
  @drewmo HI . . . . Lenovo Legion 5 i7-12700 desktop  . . . . I hope you mean laptop, - good choice I have one and am very satisfied with it. . . . .  I get a crash screen say Abort, Retry or Ignore. None of them do anything . . . . There should be