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  • Rescue Your Videotapes!
    36 answers, most recent on 4/26/2021
    [Solved] Driver installation for MAGIX K0065 (Windows 10 64-bit)
    Hello all, After installing "MAGIX Video easy Rescue Your Videotapes!" via a physical DVD in a box (marked MAGIX Rescue Your Videotapes!) as purchased from Magix Software's website, I am having trouble with getting the drivers to install for the
  • Other products
    3 answers, most recent on 6/4/2019
    RE: [Solved] My entire project vanished from trial version of Movie Studio 16.0
    I was fortunately able to solve this issue. I don't know why it happened because the software worked so smoothly with no errors or crashes, and I had a clean shutdown, but I found a VF file with a .BAK extension. I noticed it was 3 times the size as
  • ACID
    20 answers, most recent on 10/18/2019
    [Solved] Acid pro 9 new install won't run
    I just upgraded to Acid pro 9 and I haven't been able to get the program to start after the installation finished... It comes up with an error code: - 57 and it won't allow me to add my serial number and complete the install...   I emailed tech
  • Music Maker
    3 answers, most recent on 4/14/2019
    RE: [Solved] Error Code -59 Restart Required?
    Hi there, If you really wanted to resolve the problem using this particular version and installer again, you'd always find the installers for your registered products in your account on the main MAGIX website. Here's the link for your particular
  • Music Maker
    6 answers, most recent on 3/31/2019
    [Solved] ComputerID !!!
    Hello.I purchased premium versions and I have a problem with activating this program. The computerID is required. I do not know where to find it. I did not have any such information during the installation. I've lost all day looking for where I can
  • Movie Studio
    30 answers, most recent on 3/5/2019
    [Solved] save error
    I have Movie Edit Pro Premium...purchased 6 months ago...running on PC Windows 10, and have successfully edited and produced over a dozen movies. On my latest, after saving several edits of a medium-sized production, I suddenly get "an error
  • Movie Studio
    3 answers, most recent on 2/14/2019
    RE: [Solved] cant open MP4 file
    @Brynjar-Gudmundsson Hi The error message would suggest that Corel Video Studio has not removed the file association from the mp4 files and I guess you are double clicking the file in Movie Edit Pro (MEP). The mp4 file association requires resetting
  • ACID
    3 answers, most recent on 2/3/2019
    RE: [Solved] Pancake2 VST not loading
    Hello,What version of Acid are you using?I just downloaded the Pancake2 to try out and it seems to be working for me. (I'm using Acid Pro 8.0.7 build 233)I did notice during the install it was trying to install the 32 and 64-bit versions
  • ACID
    One answer, on 1/28/2019
    [Solved] Botched Install
    I recent bought ACID Pro 365 and found that it was filling up my system drive pretty quickly, So I attempted to move everything to a higher-capacity drive. Instead, I ran into a situation where ACID 365 would seemingly install, but then I would get
  • Music Maker
    2 answers, most recent on 1/4/2019
    RE: [Solved] Music Maker Premium Upgrade von Plus?
    @Jonathan-Torres, @Graham-Hawker Hi . . . . MM Premium Upgrade von Plus. . . . There is a small translation error - it should read MM Premium Upgrade from Plus You already have the top version. . . . . They are the same program. The upgrade would be
  • Other products
    6 answers, most recent on 7/31/2022
    [Solved] Error when starting Audio & Music Lab Premium
    I just reinstalled Audio and Music Lab Premium on a new desktop today and am getting the following error when trying to start the program: "OpenGL ES Error" - "Can't find the name of Intel ICD OpenGL driver". I tried searching the forum for a
  • Video Pro X
    10 answers, most recent on 12/14/2018
    [Solved] Possible serious problem with Default mp4 export codec.
    I have tested this in both VPX and MEP, both latest versions, but it may have happened only after the latest updates to both apps. I'm also aware of a number of other users experiencing problems activating the mp4 codec but, in my case, the codec IS
  • Music Maker
    2 answers, most recent on 2/18/2019
    [Solved] PLAY CLICKED NOTES
    Okay. So. Upon updating Magix Music Maker, "Play Clicked Notes" is checked and when I click on a note, it doesn't play. Someone. PLEASE. Explain. I can barely even make music until this MAJOR error is corrected. This is why I don't update programs
  • Music Maker
    9 answers, most recent on 2/3/2021
    [Solved] An error has occurred during the purchase process.
    I would like to use my live pads which when I try to use it says I can't with only 8 tracks so I decided to purchase the unlimited and its on sale for $4.99 . Anyway after I tried to purchase it this is what it has said. "An error has occurred
  • Music Maker
    2 answers, most recent on 7/12/2018
    [Solved] MM crashes when I try to export
    Music Maker version 25.1.2.78 Running on Windows 10 Pro 64-bit, 16 GB RAM. When I try to export a project, MM crashes. The export gets to 23% and then MM stops working. I have tried both export Audio as WAV and Common export options as MP3. When I
  • ACID
    9 answers, most recent on 3/5/2019
    [Solved] Installation Error?
    Hi guys, Excited to see Acid Pro 8 / 64 bit - thanks for making it happen. Quick question:Attempting to install AP8 64bit on my Windows 7 machine. Installer rolled back and returned the following error: <<Error -2147163964 occurred during
  • Other products
    3 answers, most recent on 4/25/2018
    [Solved] Unable to open Magix Mp3 Deluxe 19
    Sorry for my english I am a french canadian. I did purchase Mp3 deluxe 19 on humble bundle marsh 6, 2018. I was able to use it during some time but now I am not even able to open it. Every time I try i have that error Unable to create file "." I
  • Music Maker
    8 answers, most recent on 7/19/2018
    [Solved] MMM Crashes/Freezes at every start
    Hey,I installed Music Maker, after launching it seems to start like it should, goes through the whole launch screen, then opens the normal program interface, then opens a smaller window with "welcome to music maker" and an activate edition button,
  • Movie Studio
    9 answers, most recent on 4/18/2018
    [Solved] Loss of video preview and playback
    Hello all - I am running MEP 16 v 15.0.0.90 on a HP windows 10 machine I used this program for quite some time with zero issues; loved it. I moved, and had to do a reset on my computer. I downloaded MEP 16 again with no problems. Now I go to create
  • Web Designer
    4 answers, most recent on 2/2/2018
    [Solved] Download Manager instantly crashing, is there a direct download?
    I'm trying to download & install Web Designer 15 Premium using the download manager program, but it instantly crashes after authorizing UAC, I see a quick graphic come up that looks like a "loading" circle and then it disappears, and watching my
  • Samplitude
    2 answers, most recent on 12/19/2017
    [Solved] Help: Installed Sam x3 suite 32 and 64 bit versions 64 bit NOTworking
    Hi:   NEWBIE here. I installed the Samplitude x3 suite.....I choose to install both 32 bit and 64 bit versions on my Win 10 64 bit laptop.   When I click the desltop icon for Samplitude....I get error messages (3) and they say some .dll are missing
  • Movie Studio
    18 answers, most recent on 10/4/2017
    RE: [Solved] Failed installation of update
    Good news, I'm back in business.  After removing and reinstalling a couple of times the program was nearly fixed with the exception of a few error messages, and then support suggested patching the software with the update again via Help > Update
  • Other products
    One answer, on 8/17/2017
    [Solved] Not loading program correctly
    When trying to load program comes up with error, can't find the name of Intel ICD OpenGL driver. I have installed this program by download and back-up disc but still get same result. My Laptop is HP Notebook 15-ay109na with Intel core i5 (7th Gen)
  • Samplitude
    One answer, on 8/6/2017
    [Solved] Having trouble importing Smart Score Piano Midi into Music Studio
    While other programs I use accept the Smart Score Medi files, every time I load one on a midi track the programs locks up (am sending error reports each time). I've found a work around using Vita or Garritan Personal Orchestra. I play one note with
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