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  • Music Maker
    12 answers, most recent on 9/11/2023
    No sound from Midi keyboard; ASIO driver not working
    Hello everyone. I just got Music Maker 2024, and straight away I've run into issues with the Midi keyboard that I hope someone here might have an answer to? The keyboard doesn't make any sound, and neither does the playback when I record notes off
  • Movie Studio
    2 answers, most recent on 5/18/2023
    RE: Cannot open the picturs folder.
    @larry-e Hi As @AAProds has commented we need more information - see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) your are working with if this is a
  • Photostory
    2 answers, most recent on 1/23/2024
    RE: on a Mac?
    @Jeanne-Tifft Hi In addition to @SP.'s comment, which I agree with, the only way you could run Photostory on a MAC is using software such as Parallels with Windows installed, however this may result in more issues then you are having with the PC and
  • SOUND FORGE
    One answer, on 8/27/2022
    "SOUND FORGE Audio Studio 15 Steam Edition" not starting
    I just bought "SOUND FORGE Audio Studio 15 Steam Edition" from steam for 30E. I downloaded and installed prgoram, but the program not starting: c:\program files \audiostudio150.exe the system cannot find the file specified error code 2   good laptop
  • Other products
    One answer, on 6/10/2022
    [Closed] Error-14 issue
    vegas pro 16 Error-14 my program used to work I tried a reinstall
  • Video Pro X
    25 answers, most recent on 10/24/2024
    RE: Working with GoPro Timelapses
    @Brian-Obvilion Hi . . . . In a nutshell, I need a high quality video format I can create from all these jpg images encoded in yuv442p preserving the original image data as much as possible - that video pro x16 can actually import correctly.  . . .
  • Video Pro X
    27 answers, most recent on 11/18/2024
    VPX Feedback Button - Features In Consideration/Planning - Comments
    Hi, In VPX16, there is a new button at the right of the top menu - Feedback. Clicking on this opens the following in the Media Pool MAGIX Hub: You can expand these to see details: The only feedback that you can give is clicking on the thumbs up
  • SOUND FORGE
    23 answers, most recent on 10/15/2022
    I cannot update Sound Forge Audio Studio 15 or 16, or Music Maker 2023
    Hi, I've been using S F Audio Studio 15 & the newer version S F Audio16, plus the new Music Maker 2023, on my PC running Windows 10 for quite a while without any recent issues. However, I cannot update either program. When the update page opens
  • Photo & Graphic Designer
    One answer, on 11/26/2022
    RE: The program won't load
    @Ari-Lahti Welcome to the Magix user to user forums, so not a contact for any Magix staff and confidential data, like your email address, order and serial numbers should never be posted here. Hence, I have edited your post to remove the images and
  • Movie Studio
    14 answers, most recent on 8/30/2022
    RE: error code-24
    One final note I can access the program and open it. The problem is I can't down load any of my video clips. I receive a message the clips must be modified to be down loaded. When I attempt the free modification I receive the error code 24 message.
  • SOUND FORGE
    One answer, on 10/23/2022
    Sound Forge 16 Audio Studio (64-bit) Will Not Install
    I purchased the Sony Vegas Pro pack which comes with Sound Forge 16 64-bit, but every time I try to do the installation transfer with all of my other programs, it says that an error occurred every time it gets to that program and to re-try the
  • Movie Studio
    2 answers, most recent on 3/15/2023
    RE: *.mxv video format playback
    @LARRY-EUBANK Hi and welcome to the forum. The .mxv file format is a custom Magix video format so imports natively ie you do not need any external codecs installing, however depending on where you saved the video file, and the version of Windows and
  • SOUND FORGE
    4 answers, most recent on 11/2/2022
    Install failure for SOUND FORGE Audio Studio 16
    Hello, I have download the original link that came with the email (vegaspost20_dlm_z72jp2.exe). I have downloaded the trial link (soundforgeaudiostudio16_dlm_jep0bd.exe). Both versions give the following attached error.I have clicked ok multiple
  • Movie Studio
    38 answers, most recent on 12/14/2022
    RE: Program crashes and closes when I try to play a video
    Yes I can view photos no issue, and sometimes I can view video clips but I haven't tried to bring them into time line ... this is just to follow up on comments made, I do seem to be able to stay in the program longer than before , as before it might
  • Movie Studio
    5 answers, most recent on 3/7/2023
    RE: Install moviestudio2023suite_dlm_geu7q2 crashes on Win 11
    @drewmo HI . . . . Lenovo Legion 5 i7-12700 desktop  . . . . I hope you mean laptop, - good choice I have one and am very satisfied with it. . . . .  I get a crash screen say Abort, Retry or Ignore. None of them do anything . . . . There should be
  • Movie Studio
    8 answers, most recent on 9/5/2023
    RE: HEVC codec issue error even with codec already installed
    @Bryan-Frear Hi Bryan. I was merely suggesting they add some context to the error message so it doesn't look broken when it's not. I think that is a fair comment. The program and contents are not flawless and I for one have complained many times
  • Video Pro X
    25 answers, most recent on 8/10/2024
    RE: No Hardware Encoding 9:16 ONLY!
    @CubeAce, @Gid, @AAProds Hi everyone Using: VPX16 all combinations in Device options for UHD 630, RTX 2060, both on PC and laptop Al's and some of my video files Default MP4 h.264 1080x1920 25fps export preset hardware acceleration is used on the
  • Movie Studio
    43 answers, most recent on 11/18/2022
    RE: Is MS 23 still the same terrible interface as they tried in MS 22?
      @browj2 Hi John. Thanks for that. That was what I was expecting. I think that choice needs removing. For you it just froze the program, Thankfully 🤞. For me it freezes my complete computer to the extent I can't shut it down except by physically
  • Movie Studio
    One answer, on 2/15/2023
    RE: Problems when installing the software into a my new PC Windows 11
    @Heikki-Tikka Hi . . . . Movie Edit Pro Plus . . . First time install into the new PC not succeed: there was a question about the ID of my computer . . . . Being asked for the Computer ID would suggest that this is an old version of Movie Edit Pro
  • Music Maker
    5 answers, most recent on 2/18/2023
    RE: Midi pitch bend adjustment
    Ok thanks for the help, I downloaded and attempted to load the ytl file but unfortunately it pops up with a file not found error. I'm definitely not used to this program. I see the midi and layer settings off to the left side but I don't know how to
  • Movie Studio
    One answer, on 9/3/2022
    RE: Trying to reinstall. Message Error in module
    @Michael-Wallace Hi and welcome to the forum. . . . . I have reinstalled the program three times with no success. . . . Repeated re-installing of the program, without removal of files and registry settings that are left behind, will not fix the
  • SOUND FORGE
    2 answers, most recent on 11/20/2022
    Can't uninstall Sound Forge to reinstall it for new hardware
    After upgrading my PC components, I get an error -59 when I try to run Sound Forge 14. It seems to have something to do with the registration. I already deactivated my previous computer online, but I can't uninstall the program. I get: There is a
  • Movie Studio
    2 answers, most recent on 10/3/2022
    RE: How to access logfile
    @k9vet Hi The log file for burning in MEP 2020 is located, (IIRC), in C:\Users\UserName\AppData\Roaming\MAGIX\Program version\dbk.log. Error -5 is a generic error indicating that something tripped up the encoding process - depending on which step
  • SOUND FORGE
    8 answers, most recent on 12/7/2022
    RE: [Closed] Sound Forge Already Installed Error
    @Former user Welcome to the Magix user to user forums. Unfortunately, as you have found, the Windows Add/Remove Programs is far from perfect at ensuring that everything connected with a particular program is removed when an uninstall is run.
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