• Music Maker

  22 answers, most recent on 11/14/2022

  RE: Trying to log on to the Magix Store from within Magix Music Maker 23
  No registry problems detected. Internet connection is fine. Windows error checked and everything was fine. The first installation was uninstalled via add / remove progragrams. Including all installed elements. After clicking on the 5mb .exe which
• Movie Studio

  8 answers, most recent on 9/5/2023

  RE: HEVC codec issue error even with codec already installed
  @Bryan-Frear Hi Bryan. I was merely suggesting they add some context to the error message so it doesn't look broken when it's not. I think that is a fair comment. The program and contents are not flawless and I for one have complained many times
• Other products

  4 answers, most recent on 10/21/2022

  RE: Error code 80000000
  I am getting the same error code while using the program's option to Optimize Database. Device    HP Spectre x360 16" 2-in-1Processor    12th Gen Intel(R) Core(TM) i7-12700H   2.30 GHzInstalled RAM    16.0 GB (15.7 GB usable)System type    64-bit
• Movie Studio

  64 answers, most recent on 11/3/2022

  RE: Anyone uploading the 2023 Movie Studio ?
  @AAProds Hi Andy, Good one! @CubeAce @me_again Hi, For anyone who upgrades, could you please check that Magix has done the same corrections as for VPX indicated below? Fixed: Bugs with effects based on size/position/rotation, including: Title
• Movie Studio

  4 answers, most recent on 11/16/2022

  RE: Installation failing
  @Martin-Miles Hi . . . .  Also turned off VPN in Norton. Still fails to run immediately. . . . . Assuming the Installation manager error message occurs immediately on running it, try disabling Norton Antivirus completely and check Microsoft Defender
• SOUND FORGE

  7 answers, most recent on 9/29/2023

  SF13 & SF14 untimely require connection online via failing protocols
  Today SF14 fails to open blaming it to a communication error.SF13 opens fine but fails to save workThe worst of this is that this recurring "ET phone home" from my many MAGIX programs, happening at the wrong timing is causing me TERRIBLE work
• Movie Studio

  4 answers, most recent on 8/8/2022

  Program full of errors
  Program is full of errors and will not work on my computer. This is Movie Studio 2022 Platinum. Can't edit video. Clips will not stay as I move to make next clip. Pulled up the main folder and it showed red x's next to all of the sub folders. Can't
• SOUND FORGE

  2 answers, most recent on 8/1/2022

  Activate after reinstalling PC (error -24)
  I get error 24 when trying to activate Sound Forge after reinstalled my computer and the program. I have the order with product ID and my e-mail correct but cannot go ahead and complete. What to do?
• Movie Studio

  2 answers, most recent on 3/15/2023

  RE: *.mxv video format playback
  @LARRY-EUBANK Hi and welcome to the forum. The .mxv file format is a custom Magix video format so imports natively ie you do not need any external codecs installing, however depending on where you saved the video file, and the version of Windows and
• Video Pro X

  One answer, on 11/26/2022

  program effects crashed
  ----------------------------------------------------------------------MAGIX Video Pro X14  18.11.2022  16:23----------------------------------------------------------------------CrashDump 20221118_162359_v20.0.3.175.dmp successfully written Error in
• Movie Studio

  5 answers, most recent on 3/7/2023

  RE: Install moviestudio2023suite_dlm_geu7q2 crashes on Win 11
  @drewmo HI . . . . Lenovo Legion 5 i7-12700 desktop  . . . . I hope you mean laptop, - good choice I have one and am very satisfied with it. . . . .  I get a crash screen say Abort, Retry or Ignore. None of them do anything . . . . There should be
• Movie Studio

  38 answers, most recent on 12/14/2022

  RE: Program crashes and closes when I try to play a video
  @Tina-Baker Hi The error message would suggest either: From the filepath that the video file is on your Desktop, try moving them to a folder inside your Documents folder, the desktop is a protected location and should not be used for putting files
• Other products

  4 answers, most recent on 10/21/2022

  RE: Error code 80000000
  @Lloyd-Angus Hi The error message screenshots would suggest that the program is being blocked from changing the file path, are you moving files to another (new) folder or location? If so try temporarily disabling your Antivirus Folder
• Rescue Your Videotapes!

  9 answers, most recent on 11/11/2022

  RE: Application not opening suddenly. Error code: 59
  @Laszlo-Farkas, @CubeAce Hi Laszlo Error -59 means the program installation folder is damaged, however just uninstalling and re-installing will not fix all issues as there are files and folders etc left behind which need cleaning up before
• Photostory

  No answers, created on 7/20/2022

  Photostory Deluxe 2022 Installation error
  After downloading and initiating the installation program, the attached error pops up.
• Music Maker

  One answer, on 10/7/2022

  Loops Unlimited subscription not showing in program
  Hello! Thank you for your time, I have version 31.0.1.13, and find myself struggling with a reoccuring problem. Last night I was working on Music Maker and the program had an error and crashed. Reloaded it, and it would not recognize that I have the
• Movie Studio

  One answer, on 2/15/2023

  RE: Problems when installing the software into a my new PC Windows 11
  @Heikki-Tikka Hi . . . . Movie Edit Pro Plus . . . First time install into the new PC not succeed: there was a question about the ID of my computer . . . . Being asked for the Computer ID would suggest that this is an old version of Movie Edit Pro
• Photo & Graphic Designer

  One answer, on 11/26/2022

  RE: The program won't load
  @Ari-Lahti Welcome to the Magix user to user forums, so not a contact for any Magix staff and confidential data, like your email address, order and serial numbers should never be posted here. Hence, I have edited your post to remove the images and
• Video Pro X

  12 answers, most recent on 10/8/2023

  RE: splash screen block error message
  @Former user @Ralph_S The image showing the error message reads 'Standard path for disc images' maybe suggesting that the last project involved creating a DVD or a file to burn to DVD / Blu-ray? If that drive and project file is not at the
• Web Designer

  6 answers, most recent on 7/29/2022

  RE: Failed to read XAR file (Failed to handle record 11252 4331)
  Thanks John - I was able to open up the site using one of the backup however, after a few minutes of recreating what I lost ...... I received the following 3 error messages 1) Internal program error 2475.k.fi.al Shortly after that 2) Access
• Video Pro X

  39 answers, most recent on 4/24/2023

  RE: Video Pro X14 - Bug List
  Patch for Video Pro X 14: 20.0.3.169 Downloading it now (1 GB file). Unfortunately, most of the bugs that I have raised with Magix do not appear to have been fixed. As nice as it is to have the following bugs fixed, there are still many more. Given
• SOUND FORGE

  2 answers, most recent on 9/8/2022

  RE: Error Code-57
  @Rob-BallJr Hi . . . . Error Code-57 . . . . This usually means the program cannot connect to the Internet, how old is the version of Sound Forge and what version of Windows are you running on the PC? John EBForum Moderator
• Movie Studio

  One answer, on 10/1/2022

  [Closed] ERROR: -2147163964 occured during installation
  Hello Experts, When I try to install the movie studio platinum 14 the following message is displayed. Module C:\Program File\VEGAS\Movie Studio Platinum 14\x86\stvstproxystubx86.dll failed to register. HRESULT -2147024703 My software -
• Movie Studio

  38 answers, most recent on 12/14/2022

  RE: Program crashes and closes when I try to play a video
  Yes I can view photos no issue, and sometimes I can view video clips but I haven't tried to bring them into time line ... this is just to follow up on comments made, I do seem to be able to stay in the program longer than before , as before it might