• SOUND FORGE

  4 answers, most recent on 3/16/2023

  RE: Running Sound Forge Pro on more than one PC?
  When you deactivate SF-14 on your old PC, you should be able to reactivate it on the new computer. The program itself will remain on the old PC, but you will not be able to use it. FYI, Uninstalling SF does not cancel an activation, that needs to be
• SOUND FORGE

  2 answers, most recent on 5/20/2023

  RE: I paid for Sound Forge 11 ... i need to retrieve my serial # to instal
  If Sound Forge 11 was registered with SCS-Sony (likely), you can also retrieve your activation serial code from the Sony (my products) archives.. This info was ported over to Magix in 2016-17 but still remains in the SCS archives. Either way you
• SOUND FORGE

  12 answers, most recent on 9/23/2025

  RE: Sound Forge Pro 14 Multichannel FLAC Support
  (I created a 5:1 project on the timeline in SFP-16 and only see options for (flac) mono or stereo, Email Magix Customer Service for a definitive answer.infoservice@magix.net.You could however render a poly Wave file and convert it elsewhere.
• Movie Studio

  30 answers, most recent on 3/26/2023

  RE: Blurring Background
  Hi John. It's seems like it's more expensive than that. For this type of use on a regular basis (assuming this was for podcasts) you would need extra credits. No mention of how much credits cost. I could easily chew through 100GBs of data. 2 minutes
• ACID

  4 answers, most recent on 5/30/2023

  RE: Acid pro 10 x64bit
  @massa-von Welcome to the Magix user to user forums. Unfortunately, your first post is considerably lacking in detail so I have to guess what you are asking! If you have already bought the software from Magix, the serial number will be included in
• Other products

  22 answers, most recent on 3/6/2023

  RE: Producer Planet Issues
  @mr_ Hi . . . . i cant even buy anything from the site using my own debit card . . . . Debit cards are not accepted, only Credit cards and Paypal where offered - see here - the same applies to Producer Planet. John EBForum Moderator
• Other products

  2 answers, most recent on 12/13/2022

  [Closed] Can't register
  Tech service is horrible
• Music Maker

  2 answers, most recent on 6/14/2023

  Program locks up continuosly with no error message!
  I just purchased the Premium package of Music Maker! I have spent 2.5 hours just trying to get the software running after installation. I have downloaded and installed it twice just to be sure it's not a comm problem. I waited a full 30 minutes just
• Web Designer

  5 answers, most recent on 4/21/2023

  RE: 504 | jsonflders.php | 20230123:1833
  I understand, however the online catalog server is not responding for many times, for long periods! This creates a big delay in my productivity, because when I renewed the contract for the service, I was relying on the online catalogue. I would like
• Off topic

  10 answers, most recent on 7/28/2023

  RE: REFUND
  @APACHEE-JACKSON773 Hi Please do not type in all capitals - it is considered as shouting and is bad forum etiquette. You are outside the refund period as specified in the Magix Terms & Conditions however you can try contacting Magix as detailed
• ACID

  26 answers, most recent on 5/13/2023

  RE: [Closed] Acid Pro 11
  @Fabrizio-Prest ACID 11 might work just fine with old projects. It depends on what you did exactly with them. This could also be a problem with file access like the error messages stated. Have you tried running ACID as administrator by right
• ACID

  5 answers, most recent on 10/3/2023

  RE: Patch, Update not upgrade, bug fix? Anything?
  Recent Acid Support was responding in 24 hours for over a week of back and forth communications, many responses. 4.5-5 star support imo too! If this was true in past, its definitely not an issue now in my experience. Actually, I've never had an
• Web Designer

  4 answers, most recent on 11/30/2023

  RE: How do I change my email address?
  @Michael-Howells Welcome to the Magix user to user forums. Log into your Magix account using your old email address (hopefully you know your password) and go to User data. Click on the button that says Change Details and you will see a screen where
• Other products

  7 answers, most recent on 3/9/2023

  RE: independence-free-sampler-software only 1 Piano sound
  Does the Best Service Artists library (which is free) work on your computer? It's also a library based on the Independence sampler engine and works with Best Service version called Engine (also free) https://www.bestservice.com/downloads.html (Here
• Xara Designer Pro

  No answers, created on 1/19/2023

  Update
  Paid £74.99 for the update service ref. v19. Gets onto 'remove' install mscreen then cant find files and stalls. I am quite miffed at this ... any solutions ? Mike H
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  Back to VPX16 now that I have it installed on my desktop. One of the first things to do is set your parameters and Folders paths in the Program Settings. All links in the Media Pool are lost and have to be redone. These can be copied over from the
• ACID

  27 answers, most recent on 11/1/2023

  RE: [Closed] ACID PRO 12!!! NEW FEATURE REQUEST!!..
  MAGIX Should have offered deep crossgrade discounts to Samplitude Pro X in lieu of releasing ACID Pro 8 and moved as many users as possible over to that product, IMHO. Those Sony products likely were not expensive acquisitions, considering most of
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  @CubeAce the TTS and STT are done in the cloud by M$. I have never seen an EULA with Vegas 365 when I first used it. It looks like the Magix one in your screenshot is by Magix explaining everything for you to use the service. The TTS (text to
• Movie Studio

  17 answers, most recent on 6/26/2023

  RE: installation of Magix edit pro 2021 premium on second computer
  Hi Gid, bit confused, how do I activate the programme for a second commuter, below is from my account   Details about your product:  Movie Edit Pro Premium Downloads:Installation programInstructions Serial number: Valid until:Unlimited Update
• ACID

  4 answers, most recent on 12/19/2022

  RE: Old Version - ACID Pro 5
  oh good thought, i hadnt installed any of the big service packs. ill try that
• SOUND FORGE

  One answer, on 4/5/2023

  RE: Error -24
  @Daniel-Cooksley It might help if you log into your user account at https://www.magix.com/int/support/my-service-center/ and look under My Products for your version of Sound Forge. There you can disable the installation on your computer. Then try
• Music Maker

  4 answers, most recent on 6/10/2023

  RE: Reinstall: Where's the Deactivation Option
  Thank you! When I went into the help documentation and looked up "reinstall" it showed information that showed otherwise.  Using the serial number on another computer If you want to use the serial number on another computer or after reinstalling
• Video Easy

  21 answers, most recent on 6/7/2024

  RE: Video Easy no longer recording audio in stereo
  @AAProds Hi Al. Video Easy became a subscription service only a long time ago and no longer appears on the main Magix Website. However if you do a web search for it you get to this page which has shown the same information for over a year now. Can
• Movie Studio

  38 answers, most recent on 1/10/2023

  RE: Upgrade / Update?
  thankyou, sounds like either a microsoft or hp(the computer im using) problem and or a driver search or would a service like driver one be recommended