• Music Maker

  3 answers, most recent on 5/26/2023

  RE: Unable to install Cherry Audio GX-80 after purchase.
  Hi there, Just for your information: This was an issue caused recently by some changes for the Cherry Audio items on the end of the in-app store system and has now been fixed again via the latest Music Maker
• Video Pro X

  46 answers, most recent on 5/14/2025

  RE: VPX16 plays Sony XAVC with no sound
  @Gid @AAProds @Marc-Goder @CubeAce @johnebaker I also generated my audio codecs using GSpot. I too have Dolby DTS so don't think that's the answer. I took it one step further and dumped @Gid's @AAProds and my data into a spreadsheet, sorted it and
• Music Maker

  3 answers, most recent on 3/6/2023

  [Closed] Producer Planet errors when trying to buy
  I dont see any support on the Producer Planet website so im asking here. I tried on the website, and then through Music Maker, to buy things off of ProducerPlanet.My card is a perfectly valid debit card. But it keeps saying  "An error has occurred
• Samplitude

  5 answers, most recent on 3/4/2023

  RE: Total Failure on Windows 11
  @Cory-Janick You might want to check out an Realtek ASIO driver. You can download this from Dell's website https://www.baumannmusic.com/2021/the-official-asio-driver-for-realtek-hd-audio-dell-hp-lenovo-asus/
• ACID

  16 answers, most recent on 12/5/2023

  RE: Missing sound bank for ACID music studio 10.0.
  Hi Jeff, yes I know about the "deactivation". I have to write more, we are running around like rats here. I own ACID Music Studio 10.0. and ACID Pro 8. Of course, I want to install both programs back on my computer. ACID Music Studio 10.0. I managed
• SOUND FORGE

  4 answers, most recent on 11/5/2023

  RE: coreFX Tape Machine
  The only wFX module I'm showing is wFX_ModernReverb, but no Tape Machine. I saw a screenshot on the main website:
• Web Designer

  6 answers, most recent on 3/1/2023

  RE: "Jewelry Online Shop" widget and mobile version issues
  Never mind. I switched to Squarespace. Now I have a gorgeous, up to the minute website that works beautifully as a mobile version, and seamlessly linked to my existing PayPal account. All done and live inside of a week. Xara can go pound sand.
• Movie Studio

  10 answers, most recent on 2/21/2025

  RE: Bluray playback issues
  @cocobacon Hi . . . . This all happened after the upgrade to Studio 2024. The problems have occurred on 3 different bluray players, all of different brands and ages. The only way I've been able to get back to playing is to eject the disc and
• SOUND FORGE

  One answer, on 4/5/2023

  Error -24
  I recently bought Sound Forge 16 Pro from the Magix website. I downloaded and activated it and all was working great. I hadn't opened the application for a couple of weeks and now when i do it is asking me to to activate it again. When i enter the
• Movie Studio

  No answers, created on 10/6/2023

  [Closed] VEGAS Movie Studio 14 Platinum Serial numbers & Activation issues
  Hello, My name is Paul and im having a issue with activating VEGAS Movie Studio 14 Platinum on my new computer, I deleted 1 computer to make use on this systems im on now.. I ran the installation just as I have before. Im 58 and somewhat computer
• Movie Studio

  16 answers, most recent on 7/17/2024

  RE: MMS 2025 Suite - BCC Boris FX Chroma Key Studio
  @Clinton-Peck Hi, it's hard to say whether it's worth it to you, & yes it is a bit more complex, that's just a learning curve & there's videos of it on the Boris website where it used in other software but the majority of the controls should
• Music Maker

  7 answers, most recent on 2/21/2023

  RE: Serial Number
  I assume Magix bc that was the website I was on and thought I downloaded from. I purchase Music Maker premium just a couple weeks ago. I can only find the invoice no other emails. I have checked my spam.
• Movie Studio

  38 answers, most recent on 11/20/2023

  RE: movie studio 2023 suite - 4k video edits
  @spuddy13 Hi Brian. Well the good news is your processor is 6th generation with an HD 530 graphics chip that seems to be doing some work and you have nvidia graphics as well but I can't see what it is and doesn't appear to be doing anything do help
• Movie Studio

  3 answers, most recent on 5/5/2023

  Effects Templates Support
  I have Magix Movie Edit Pro and was interested in a subscription to a sight with templates, audio, sound effects, etc.. I was looking at something like the MotionArray website. These templates look like they are made for Adobe stuff. Will the
• Movie Studio

  17 answers, most recent on 6/26/2023

  RE: installation of Magix edit pro 2021 premium on second computer
  ^^^ Have you installed the actual programme or have you just downloaded the file and not clicked on it yet? (as I recall, the website sometimes downloads the installation file first, won't necessarily install the programme directly from the site
• Web Designer

  One answer, on 6/10/2023

  How to set 'featured image' for a web page
  I have an online PDF book available on my website. I take quotes from it and post them on my Facebook page, using Copy and Paste to insert the link from the site, which I created in Xara Web Designer Premium. How do I fix the graphic of the book's
• Xara Designer Pro

  6 answers, most recent on 2/1/2023

  RE: Mobile dropdown menus
  You were right, had to go looking for it but once cleared it was sorted. Bit confusing that a main website element was on the mobile template. Many thanks!
• Samplitude

  26 answers, most recent on 6/20/2024

  RE: Samplitude Pro X5 for less than $25
  @MAGIX_Redaktion I just checked the Humble Bundle website and the items like Melodyne and Convology XT are listed in the description of Samplitude Pro X5. Are the buyers of the bundle getting these items? If not, that would a pretty big oversight
• Video Pro X

  11 answers, most recent on 2/7/2023

  RE: Activating NewBlue TotalFX
  I have done the install for all users thing. I have no virus protection apart from windows firewall. How can I update the NewBlueFX App Manager? It is not on their website.
• Music Maker

  2 answers, most recent on 8/31/2023

  i keep getting different answers to these questions
  so i made some music using only loops, i thought it turned out good until i realized that i cant post it on youtube or anything considered commercial use, which means you cant even use it on anything pretty much, so i have to get an expensive
• Movie Studio

  4 answers, most recent on 4/30/2026

  RE: Premium Content
  @M-J-S Hi, What email address was the "voucher" sent to? It is in the email that you received with the purchase of Video Deluxe, that contains the serial number for VDL, and a link to download VDL and its manual. Scroll down, the Coupon code should
• SOUND FORGE

  7 answers, most recent on 7/6/2023

  RE: Missing Mastering Effects Bundle
  @emmrecs, @Wade-Huston, Sound Forge 11 was the current version when Magix acquired SF and the other software products from SCS (Sony) in 2016. As I previously stated, the Direct X Mastering Bungle II that was included with SFP-10 and works in my Win
• Movie Studio

  17 answers, most recent on 6/13/2023

  RE: Progressive to Interlaced Question
  @jak.willis Yes, but I am watching them on my TV. And apparently at half the frame rate of the refresh rate of your TV screen according to your files MediaInfo log. I don't see UK TV Play as listed as supported on the StreamFab website. Maybe this
• Movie Studio

  20 answers, most recent on 5/1/2023

  RE: upgrade
  Hello John, The Titler Pro FX problem cannot be resolved by uninstall/reinstall or deactivate/activate the NB software. As I used other NB FX, I found that their 'watermark' is placed on any effect used from NB FX. I submitted a support entry at the