• Music Maker

  4 answers, most recent on 12/6/2018

  RE: can´t download soundpools bought
  Hi, The soundpools you purchased should also be in your account at Producer Planet https://www.producerplanet.com/gb/audio/ You need to make an account with the same login details as you used with Music Maker then you can access the
• MAGIX

  6 answers, most recent on 2/16/2020

  RE: [Release] Xara Designer Pro X 16 – The ultimate package for design
  @Samuel-Phang Hi there, I have a copy of Xara Web Designer Premium 15.0.0.52382 and I wish to upgrade to Xara Designer Pro X. My upgrade service for Xara Web Designer Permium v15 is expired. May I purchase Xara Designer Pro X upgrade? The best way
• Photostory

  5 answers, most recent on 11/16/2018

  Photostory Deluxe export MPEG 4 not working
  I tried to export using MPEG 4. It asked me if I want to activate codec and I clicked ok. Export started and ran for 3 hours (over 1000 pictures in slideshow). At the end I get a Magix error with no wording just a caution sign. It does not export. I
• Xara Designer Pro

  3 answers, most recent on 10/17/2018

  RE: Subscription Extension Offer when I click on "Check for Updates"
  This is possible due to that the last Version needs a reinstallation, as noted in the release post https://www.magix.info/uk/forum/release-xara-designer-pro-x-16-the-ultimate-package-for-design--1215143/ Try to login to Your account on magix.com and
• Movie Studio

  50 answers, most recent on 1/2/2023

  RE: How to disable pop up advertisements for magix?
  @Hengist, @jimhbus Hi See this comment re Magix Connect/Network Sync. HTH John EB
• MAGIX

  26 answers, most recent on 10/1/2018

  RE: [Release] The new Video Pro X is here!
  Right now you are all the smartest people on the planet! I have a problem, Can you send me an e-mail for tech support. I have a login problem. The system timed out as I was putting in my info. and asked me to do it again then it said my e-mail was
• Video Easy

  15 answers, most recent on 3/7/2022

  [Closed] How do I stop the pop-up asking me to upgrade every time login
• Movie Studio

  2 answers, most recent on 9/25/2018

  RE: how to change the youtube account to upload to?
  @carl-d Hi . . . . how to change the youtube channel on magix . . . . In MEP select File, Online, Manage your login details.... and select Youtube from the dropdown list. HTH John EB hi john thank you so much
• Movie Studio

  2 answers, most recent on 9/25/2018

  RE: how to change the youtube account to upload to?
  @carl-d Hi . . . . how to change the youtube channel on magix . . . . In MEP select File, Online, Manage your login details.... and select Youtube from the dropdown list. HTH John EB
• SOUND FORGE

  4 answers, most recent on 10/1/2018

  RE: Activation
  Serial numbers are not interchangeable between versions. A SF Pro 9 serial number can only be used to authorize SF Pro 9, same with SF 8 and other versions. There were not a whole lot of changes between 8, 9 and 10, except multi-channel support and
• Other products

  No answers, created on 9/18/2018

  Since version 3.0 I cannot register my upgrades
  I've owned this product since early days. Up to v 3.0 I have been able to register it. When I bought the 4.0 upgrade, I was unable to register it: 1) In the registration dialog the program presents on first launch, the login & password that I
• SOUND FORGE

  5 answers, most recent on 9/14/2018

  RE: SPACE vs ENTER during playback
  Yeah, I discovered "Seek Cursor on Playback" early on in SF10, back when I shared a login with multiple users. During Playback, clicking with this setting off sets the cursor. Clicking with this setting on causes playback to jump immediately to the
• Movie Studio

  11 answers, most recent on 9/8/2018

  RE: Movie edit pro won't start on 3 different PCs
  @shgrude Hi . . . .so having it installed on Three, could that cause them all to fail. . . . When you start the 3rd install it will tell you that no licence is available and to deactivate one of the others. @William-Smith2833 You can check your
• Movie Studio

  11 answers, most recent on 9/8/2018

  RE: Movie edit pro won't start on 3 different PCs
  Hi, just a thought, but the License by default is for 2 PCs, so having it installed on Three, could that cause them all to fail?? Have all instances ever worked OK on the PCs before. You can login to MAGIX to check Your License and for which PCs it
• ACID

  209 answers, most recent on 3/23/2020

  RE: Shutting down Acidplanet.com
  with Phpsound script you can login securely with the Facebook authentication and share music via the major social networks. Share your music using the embedded player on any website, via the e-mail or on the major social networks such as Twitter,
• Photostory

  4 answers, most recent on 8/23/2018

  RE: Photostory 2014 Deluxe Hanging
  @nancyandbob Hi . . . . I've exited the program several times now, by forcing shutdown within Task Manager . . . Was this because the program would not close? I suspect that the forced shut downs have corrupted the installation settings or the
• Music Maker

  6 answers, most recent on 9/13/2018

  RE: MIDI issues with MM2019 premium
  Hi . . . . Unfortunately your last registered product is too old . . . . .I just bought the product, so is there another way to contact support? . . . . Assuming you got a serial number for Music Maker, you should be able to manually register the
• Music Maker

  12 answers, most recent on 4/28/2020

  RE: Tech Support: "Your last registered product is too old. Buy voucher"?
  @John-Stonecypher Hi What is the Music maker version number as found under Help, About . . . ? Also check your product registration details are correct: browse to the magix.com website click the My Account icon login with the email address and
• Music Maker

  One answer, on 8/12/2018

  RE: how can i get a serial number
  Hi . . . . am failing to activate my magix music maker premium 2013 . . . . Please be aware that if you have just purchased the software it is an old version that is no longer supported. If the software is pre-owned, then you would have to contact
• Music Maker

  One answer, on 8/1/2018

  RE: Magnifying glass always active in Midi Editor
  Hi . . . . Did they ever fix this problem? . . . . Is this a known problem if so from where did you get the info or does it just affect your installation? A few tips on posting in the forum:- Please read this topic and put the following information
• Movie Studio

  7 answers, most recent on 6/24/2021

  RE: I'm having an issue with 'create a waveform'
  @TenderMANatee Hi and welcome to the forum . . . . Movie Edit Pro Plus, version 17.0.1.128 . . . . You are missing many patches the current version is 17.0.3.184 update to the latest patch - Help, Update online... The missing audio may be this
• Video Easy

  2 answers, most recent on 7/26/2018

  RE: I have a sony camcorder and a small sony camera
  @GeorgeF-Carroll Hi and welcome to the forum . . . . How do I get my camera and camcorder into my Magic . . . That depends on the make/model of the camera and whether it saves to internal memory and/or memory card. Most modern cameras can be
• Video Pro X

  One answer, on 7/24/2018

  RE: Error -24
  @Israel-GuerraRodriguez Hi . . . . told me thad i have a probleme called number -24 and somehting wrong with my @mail . . . . Error -24 indicates that the email address you used to register the program is different than the email address you are
• Other products

  One answer, on 7/21/2018

  RE: just wanted to say hello
  @vanc33 Hi and welcome to the forum A few tips on posting in the forum:- Please read this topic and put the following information in your profile signature so we do not have to ask for it:  Computer specification - processor make/model, graphics