Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

I just installed Photostory deluxe 2023 on my Win10. When starting travel maps and choosing Open Street maps the program shows "API key requiered". Where do I get the key and how it has to be installed?

Samplitude

14 answers, most recent on 1/3/2024

[Solved] Trying to get in touch with Magix Team for influencer co-operation.

Hello all, I tried several times to send an e-mail for influencer cooperation with Magix (influencer@magix.net) but no one replied. Do they read e-mails ? Or maybe my e-mail is gone into Junk/Spam section ? How can I get in touch with them ? Can you

Music Maker

5 answers, most recent on 10/21/2024

[Solved] How to change loop chords?

I was looking for a program to quickly arrange songs. And came across this video: I was glad that I found what I needed and bought the premium edition for my sister. But I can't change the chords! For example, I can't choose major or minor. For the

Movie Studio

One answer, on 5/5/2023

RE: [Solved] MAGIX Movie Studio 2023 Platinum won't install in Win 11

Never mind. I just saw the notice and installed the latest Windows 11 update. I'm glad this was as easy as MS breaking Windows and sending a fix (I presume). I've experienced far worse problems, one that took me two years to find a fix for, that

Movie Studio

3 answers, most recent on 5/19/2023

RE: [Solved] MOVIE STUDIO KEEPS LOOPING ASKING FOR SERIALNUMBER!!!!!!!!

i have attach the product screenshot from my account and the pop I get when opening Vegas Pro. I enter the serial number and it will say vegas has to restart to update and instead of opening vegas pro it keeps going to this screen. I tried

Movie Edit Now

3 answers, most recent on 7/1/2023

[Solved] Extra content Video deluxe 2023 Premium is not visible in program

I have gone through the full installation and it fails to make the extra content like movie shablons visible in the program.When I go to Help and choose to install extra content, they are all visible but I can't tick anything. So it looks like

ACID

9 answers, most recent on 11/16/2023

[Solved] ACID Music Studio 11 users feedback and info!

Hello ACID Music Studio 11 users! Can I get some feedback and info on your use and experience with AMS11? -Working good? -Most recent updates/fixes? Does it seem like its being supported currently like Music Maker seems to be with fixes and

Movie Studio

5 answers, most recent on 9/28/2024

[Solved] MEP keeps crashing

Hi everyone :-) in the past year MEP keeps crashing, so i started working with another video programm, but i'd acctually like to keep working with MEP. Also i have lots of unfinished projects in MEP i'd like to finish. This is the MEP i have on my

Music Maker

6 answers, most recent on 5/28/2023

RE: [Solved] Update fail - Files in use error

The problem has been solved: I found the latest update for Windows 64bit today (Moments 3), and once I did that and rebooted, I tried to update MMM 2021 again and it worked this time. Yay.

SOUND FORGE

10 answers, most recent on 5/18/2024

RE: [Solved] Sound forge Pro 10 - User Preset

@hetal-t Did you use the Windows registry editor? After exporting from RegEdit you'll get a *.reg text file. You can reimport it via right-click > Merge. Be sure you only exported the presets and not something else! Before re-importing I suggest

Movie Studio

47 answers, most recent on 6/12/2023

[Solved] extreme aliasing

Hello. I just tried to compile a video using raw material from my 4k Xiaomi phone. Magix movie editor shreds the video and there is horrible aliasing. Never had this problem before. The video clips play fine on both the phone and the computer using

Audio Cleaning Lab

6 answers, most recent on 11/24/2025

[Solved] Install Audio Cleaning Lab 2016 on new PC

Please help. I want to install my old Audio Cleaning 16 program on my new PC. I do not have it on any other devices (the desktop I had it on 'died' years ago). It tells me 'Too many installations, contact Magix support'. (I have the original CD and

Music Maker

10 answers, most recent on 3/22/2024

[Solved] Support links are redirecting me to Forum instead. Serial Number prob

From within the magix program my serial key number is not being recognised, it's the same one I copied and pasted from service area where all my bought software for Magix 2021 etc is. The error message says: RESTEASY003210: Could not find resource

Music Maker

4 answers, most recent on 7/10/2023

[Solved] Sound Pool Display Bug

Updated to 31.0.1.13 recently.My sound pools are not displaying properly. They're doing this:https://i.imgur.com/u4KMR1V.pngAny ideas? Any way I can change the width of the sound pool description header or refresh them somehow? Thanks.

Samplitude

2 answers, most recent on 5/14/2023

[Solved] Samplitude won't open MIDI files

HelloI don't know what happens but it doesn't open Midi files. I select the Midi file that I want to import, I accept and nothing happens. It happens 90% of the time. The remaining 10% shows a window where I can choose whether to import one track or

Music Maker

2 answers, most recent on 12/29/2024

RE: [Solved] Music Maker 2025 Premium+Loops Unlimited vs. Ultimate Vol.2????

@Vidifyall Hi, First, there is only 1 actual version of the program, just different components that get added depending on which flavour - Premium, Ultimate or Unlimited - you select. For Ultimate - look at the 14 Soundpools that come with it. Are

Off topic

One answer, on 5/27/2023

[Solved] Vegas Pro 20

I upgraded to Version 20 about a year ago.[ It worked fine. Then, starting about a week ago, it wouldn't open. I tried to update to build 403. It didn't install properly. I tried to manually delete prior version of Vegas Pro 20. No help. Logins are

ACID

8 answers, most recent on 10/3/2023

[Solved] Moving multiple tracks at one time

Hi, I was wondering if there is a way to move, such as lassoing, a group of multiple tracks further down in the timeline instead of having to individually move them.

SOUND FORGE

4 answers, most recent on 5/31/2023

[Solved] How To Make Insert Markers Solid

Hi. Somehow I changed the default behavior of my insert markers. Originally, the insert markers were a solid orange and if I simply dragged a cursor NEAR the marker it would snap right to it. I changed something and now the lines are segmented, like

Movie Studio

14 answers, most recent on 2/23/2024

[Solved] Timeline on MEP 2023

Lifetime, is limited MEP 2023 Timeline always defaults to original size, like the 2nd, 3rd track. the first track has to always be maximised each and every time. 2nd thing is I like a larger audio to see and that we can not do. IMHO this has been

SOUND FORGE

11 answers, most recent on 4/20/2023

[Solved] Why do you make it so difficult to get support?

After a faulty Windows update I was forced to reset my PC. Now I cannot authorize Sound Forge because it's telling me the SN is already registered, and I get thrown into a loop where I end up here on the forum only to find no solutions. I have

Music Maker

3 answers, most recent on 12/9/2023

RE: [Solved] Upgrade to MUSIC MAKER 2024 Ultimate

@Lubomir-Rabatin Good question. I believe since version 2023 you cannot select the instruments you want but only the instruments that are included. For Music Maker 2024 these are DN-e1, Analog Synths and Bass Machine. If you don't own them already

Other products

One answer, on 5/4/2023

[Solved] Vegas Pro 19 - Idle Installation

Hello. This is my first post to the MAGIX community. I hope that it is well received.Recently Vegas 19 on my computer would no longer launch and I wasn't sure why. It had been working fine for me until yesterday. I thought I would try uninstalling

Music Maker

3 answers, most recent on 7/23/2024

RE: [Solved] change the BPM mid track not working 2024 version and 2025.

@Jezus-Is-GOD I hope that you didn't delete the program but that you uninstalled it, otherwise you have made a big mess for yourself. MMM2025 - Effects are now under Effects Rack. Click on the FX button in the top menu. You get Track and Object.