• SOUND FORGE

  5 answers, most recent on 10/4/2022

  RE: [Solved] Clicks in audio files
  hi @David-Lay5409 it would be helpful to know what kind of file types you are using (such as .wav or .mp3, etc). if this is happening just with mp3 files, then the following change in your settings should fix it: click Options > Preferences >
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  @john-m33 Hi . . . . jerky MPEG-4 exports when using the NVIDIA GeForce RTX 5060 GPU . . . . much better using the Intel UHD Graphics option . . . This difference between the 2 GPU's performance and the jerkiness would suggest that Interlaced video
• Other products

  2 answers, most recent on 11/16/2022

  RE: [Solved] Update Notifier can't be uninstalled
  @green-neko Hi . . . . . can't remove the old version, because I deleted the old installer on accident . . . . That in itself would not stop the program being un-installed, however deleting the uninstall information file from within Windows
• Video Pro X

  27 answers, most recent on 3/28/2025

  RE: .mov file is disappearing over time
  @Joshua-Burner, @Gid Hi . . . . If this file has already got transparency & then you've added Chroma Key that might mess with that files alpha channel. . . . Gid is correct, adding Alpha to a video or image which already has an Alpha channel
• Movie Studio

  10 answers, most recent on 3/15/2025

  RE: Movie Edit Pro 2016 Plus Ungrouping Problem
  @craig-dingle Yeah, not easy to work out from your picture as the bottom image doesn't have any yellow, but I can see you've got some 'Vide/Audio on one track' & some that are not, then when you've ungrouped them it has separated the video from
• Movie Studio

  8 answers, most recent on 5/18/2025

  RE: MEP 16 Pro Plus - Creating Caption Color Background Mask
  Hello Al ... thank you for the message (sorry for the late reply). The layout: (the difference in years of the application version), is why we don't see the same parameters? Yes?
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  All of my work is done on 24/192 uncompressed .wav files. I don't resample/downsample anything till I'm done. There is no compression done whatsoever. The resampling/downsampling is all done in iZotope. I'll try getting MediaInfo and see what it has
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @jak.willis I wonder whether the error message you see is actually something of a "red herring"? As I understand it, when exporting any video files with the aim of creating either a DVD or BD, there must be some degree of re-encoding happening in
• Photostory

  5 answers, most recent on 9/24/2025

  Slideshow glitches
  I am new to Photostory and I'm unable to find the answer to this quesiton. When I play the slideshow the photos glitch and are not smooth at all. I tried to export it to see if it is just the playback on the software, but the export freezes 20% into
• Music Maker

  2 answers, most recent on 6/28/2025

  RE: need to download music maker mx version 18
  @Lance-Troian Hi Assuming the serial number begins with P2- it is unlikely that the product can be registered. If you wish to try, the download for your registered product is available in your account at magix.com, login using the Account icon top
• Off topic

  160 answers, most recent 11 hours ago

  RE: Magix support has not responded to support tickets for months
  @Craig-milne Please do not post confidential data, like your Support Ticket number, to this public, user to user forum. I have edited your post to remove it. If you read the whole of this thread you will see that Magix staff are aware of the problem
• Other products

  20 answers, most recent on 5/27/2026

  Independence Pro 3.3
  Hi and Hello, I would like to know, if there is something new to download for my Independence version (see picture) maybe a newer *.dll or something? my last Independence.dll is from 12.2017
• Video Pro X

  25 answers, most recent on 2/11/2026

  RE: Cannot start VPX17 by double-clicking on MVP file
  @kPeiffer @johnebaker Hi, Thanks for your help. John EB, there is no RunApplication for macros in Access. @kPeiffer, your cmd code works fine outside of Access, but running it from within Access is done using shell and doesn't work. The workaround
• Photostory

  17 answers, most recent Yesterday

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  Hi John, My OneDrive has around 30,000 files many of which I find useful when sharing data with friends and family. Yesterday I started transferring files from OneDrive with the intention of uninstalling OneDrive once empty.. Sometime late today I
• Samplitude

  8 answers, most recent on 10/12/2024

  RE: [Solved] NO SOUND from Samplitude Music Maker
  @dan-s Hi In Music Maker program setting Audio/Midi tab check that the program is using the Magix low latency 2016 or Magix ASIO driver (Music Maker 2023) and under the Advanced settings the audio device input and outputs are selected see examples
• Movie Studio

  7 answers, most recent on 6/5/2025

  RE: Worked fine …until app wouldn’t open
  @John-Crooks Thanks for the additional information. Was that Reliability Monitor screenshot made after you had reinstalled the app, because I see Update Notifier is shown as still being a problem? If so, have you restarted your computer since the
• Movie Studio

  8 answers, most recent on 10/5/2022

  [Solved] incomplete menu
  Hi, I have MagixMovieEditPro Premium 2022. I have just noticed that my menu for Audio functions is incomplete. Several options are missing - e.g. Video/audio on separate tracks, Mute audio object etc. (please see attached screenshot)How can I
• Samplitude

  8 answers, most recent on 10/12/2024

  [Solved] NO SOUND from Samplitude Music Maker
  Hello everybody, I need help with my programms. I have no sound on Samplitude Music Studio. When I am usind it I can t hear anything no matter what I am doing. I can see the volume is showing input but I can not hear a thing. I use the programm
• Movie Studio

  15 answers, most recent Yesterday

  RE: Video Deluxe 2026 Plus
  @AAM Hi We need more information to help diagnose the issue you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and graphics card(s)
• Samplitude

  6 answers, most recent on 11/17/2022

  [Solved] Frustrated with USB Connections
  Greetings. I've used Cakewalk for 3-4 years now, and never have trouble connecting to a USB interface; I've used the Mackie ProFX6v3 and also recently, the EVO 8. But with Samplitude (I'm trying it now and will purchase if I can solve this USB
• Movie Studio

  4 answers, most recent on 9/11/2025

  RE: Overlapping Frames
  @KJS-LES Hi . . . . Does this software have any differences with Win 11 . . . . No. The overlapping would suggest that the movement of the other media objects is blocked when the slow motion (speed) is adjusted. This could be due to a locked track
• ACID

  3 answers, most recent on 10/4/2022

  [Solved] Cannot turn off diamonds
  I am using Sony Acid Pro. I started seeing these diamonds at the bottom of my tracks (Sorry for the small print). I don't know what this feature is, but I must've accidentally turned this feature on but do not know how to turn it off. Please help.
• SOUND FORGE

  2 answers, most recent on 1/18/2023

  [Solved] missing template in audio studio when used as Vegas Pro audio editor
  1) Editing video in Vegas Pro 17 (e.g. 19 & 20 broken for me) 2) Wish to modify audio track of video 3) specified Sound Forge as Vegas Pro audio editor 13 4) Selected track and picked open in Sound Forge XP 5) Sound Forge Opened and I was able
• SOUND FORGE

  30 answers, most recent on 1/29/2025

  RE: Removing of Back Ground Sound
  @SP. I have this option I think I play around with it last night but it did not do what I was looking for I will go now and see if I can make it work lol