• Movie Studio

  15 answers, most recent on 2/1/2021

  Burn failure - videodeluxe.log shows missing 'mc_demux_mp4_ds.ax'
  Movie Edit Pro Premium 2021 (Ver 20.0.1.73) DVD 'burn' fails in Windows 10 Pro (build 19042.746) on HP 64-bit laptop; videodeluxe.log shows missing file. After viewing the 'Program Files' area, the Magix directory 'C:\Program Files\MAGIX\Movie Edit
• Video Pro X

  10 answers, most recent on 1/24/2021

  RE: Ambiguous warning message when adding tracks.
  @johnebaker I thought you were on to something, and you still might be, but I'm able to repro the issue with a video using a constant frame rate. I also checked the color space and audio sampling too. I think the issue is with how the project space
• Video Pro X

  20 answers, most recent on 1/21/2021

  RE: Best settings for best quality when uploading H.264 to YouTube
  @Scenestealer @johnebaker Hi Peter, Hi John. Hi Peter. My fault in this instance. The right had export box settings were wrong and set for an HD encode not 4K. It should have shown this. As you can see the average and maximum bit rates are now
• Movie Studio

  7 answers, most recent on 10/31/2021

  RE: No thumb nails for .mov files and .mp4 files
  Complete name                            : E:\brad stab\20180101_123619.MOVFormat                                   : MPEG-4Format profile                           : QuickTimeCodec ID                                 : qt   0000.00 (qt  )File size  
• Movie Studio

  7 answers, most recent on 10/31/2021

  RE: No thumb nails for .mov files and .mp4 files
  Complete name                            : E:\hwood\DJI_0051_002.MP4Format                                   : MPEG-4Format profile                           : JVTCodec ID                                 : avc1 (avc1/isom)File size                  
• Movie Studio

  29 answers, most recent on 1/18/2021

  RE: Upgrade Path for software
  @Diverjon I was surprised myself as it is something I had never tried. I think as well it is possible to upload that type of file to YouTube and have it work so you can alter the videos direction of view while playing back from YouTube, If that is
• Video Pro X

  20 answers, most recent on 1/21/2021

  RE: Best settings for best quality when uploading H.264 to YouTube
  Hi Peter. I have noticed in my own uploads that if I use the recommended settings for YouTube I get the banding and colour block problems I described earlier so something must be going on. What I have no idea, but trying to get my videos looking the
• Movie Studio

  7 answers, most recent on 1/19/2021

  RE: .MTS files not playing audio
  Jeff, Yes, I looked around and saw a few posts about this, but nothing with a solution. I think that it's strange that it worked in the past and not now. Here is the output from my file.... GeneralID                                       : 0
• Rescue Your Videotapes!

  19 answers, most recent on 1/20/2021

  RE: NTSC in black and white
  Hi @johnebaker, Yes, I can see the Advanced View option, and below are some of the screenshots I took: As you can see, the image is in black and white, even when I select NTSC. I tried the VCR on a TV and then the image is in color. The issue is
• SOUND FORGE

  24 answers, most recent on 12/15/2022

  RE: Sound Forge display font
  You might try,: Right-click the SF <.exe> or launch shortcut. Go to the Compatibility tab, then choose the "Change high DPI settings" button. Check-mark 'Override high DPI scaling behavior' and try the 'Application' or 'System Enhanced'
• Other products

  15 answers, most recent on 1/15/2021

  RE: video files
  Are the GoPro videos shown in image above HEVC encoded? @johnebaker Hi John, No, no HEVC. Here is the MediaInfo for my GoPro Hero 5: GeneralComplete name                            : G:\Videos GoPro  etc\2018-06-16 Charlevoix\GOPR0319.MP4Format    
• Movie Studio

  One answer, on 1/14/2021

  RE: Chroma Key Background turns Grey for Green Screen
  It's a bug. See the results of typing 'green screen' into the Search box at the top of the page: The work around is to use Chromakey Color instead of Green and select a bit of the green screen. Terry
• Movie Studio

  11 answers, most recent on 1/14/2021

  RE: No sound in projects, settings seem right
  GeneralID                                       : 0 (0x0)Complete name                            : C:\Users\Verti\Videos\Cluster Bench Harness\20210114102213.MTSFormat                                   : BDAVFormat/Info                             
• Movie Studio

  9 answers, most recent on 1/14/2021

  RE: .MOV files not playing
  Format                                   : MPEG-4Format profile                           : QuickTimeCodec ID                                 : qt   0000.00 (qt  )File size                                : 7.44 MiBDuration                          
• Movie Studio

  8 answers, most recent on 1/12/2021

  RE: 90000 fps rate problem
  Windows 10 is 64 bit. From new. MediaInfo for the video file is as follows... GeneralComplete name                            : C:\Users\garry\OneDrive\Desktop\SEG\Diana 720 60fps.mp4Format                                   : MPEG-4Format
• Rescue Your Videotapes!

  19 answers, most recent on 1/20/2021

  RE: NTSC in black and white
  Hi @johnebaker Thank you for your reply. I checked the article and can't really see the "Video Standard" as an option. However, I checked the "Hardware & drivers" section, where I changed the Display and the Format to NTSC_M. Even though it
• Movie Studio

  10 answers, most recent on 1/11/2021

  RE: MXMPEG2 Error 0110: no media decoder found
  I'm not tech savvy...is this what you want? Thanks, Anne   Format                                   : MPEG-4Format profile                           : Base Media / Version 2Codec ID                                 : mp42 (isom/mp42)File size        
• Movie Studio

  11 answers, most recent on 1/10/2021

  RE: MPEG-2 Transport Stream (M2TS) audio format no longer supported?
  Hi Peter, You have absolutely nailed it. I use Windows 7 and my files come from my Sony camcorder, in an AVCHD file. And as you mentioned, I took the metadata from the object properties directly in MEP. I didn't know the MediaInfo tool but I
• Movie Studio

  9 answers, most recent on 1/10/2021

  RE: audio/video out of sync. can't get tech support.
  yes. video frame rate = 30.000 FPS   GeneralComplete name                            : E:\Video Projects\LGD\01-08-21\Drums 1.mp4Format                                   : MPEG-4Format profile                           : Base MediaCodec
• Video Pro X

  6 answers, most recent on 1/8/2021

  RE: VideoProX12 not recognising my files
  Sorry, I upgraded to ProX version 12 I believe I have a PC problem as the files are recognised on my Laptop, just wondering in your experience what the problem might be?   Here is data from MedaiInfo GeneralComplete name                            :
• Movie Studio

  15 answers, most recent on 1/7/2021

  RE: will not play .mov files
  @Almin Hi. Almin and welcome to the user to user forums. First, please normally start your own thread rather than add to an existing one in future please. Second, we need the complete specifications of your computer please as the cure to your
• ACID

  3 answers, most recent on 1/6/2021

  Broken GUI Acid Pro 10.0.4
  The Minimize Button, Restore Down and Close buttons in the top right corner do not function. I have to right click and select these in a drop down menu. For example, when you click "Minimize" it wants to engage the "Restore Down", but does not work;
• Movie Studio

  22 answers, most recent on 1/3/2021

  RE: Color background Images
  @holland_derrick @CubeAce @browj2 @johnebaker I also pointed out that it seems I have to actually select a video file in the track, to impose the color background on...Not sure why I would even want to do that. Again, I want the colored bar Where
• Movie Studio

  22 answers, most recent on 1/3/2021

  RE: Color background Images
  @holland_derrick @CubeAce @browj2 @johnebaker I also pointed out that it seems I have to actually select a video file in the track, to impose the color background on...Not sure why I would even want to do that. Again, I want the colored bar Where